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Outsourcing IT
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| Idate | 100 pages | February 2005 | French
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| L'évolution
vers le tout IP remet en jeu les frontières traditionnelles entre informatique
et télécommunications Les entreprises
et les grandes administrations se rece ... | $3,750 |
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Contact Center Outsourcing Global Model (Interactive Model)
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| Datamonitor | 50 pages | March 2007 | English
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IntroductionThis model will allow users to slice and dice global, regional and national market data related to contact center outsourcing.
Key parameters include revenues, agent positions, total co ... | $15,000 |
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Contact Centers in Morocco (Databook)
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| Datamonitor | 54 pages | July 2006 | English
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IntroductionThe databook is a detailed information resource covering current and forecast contact center market data.
The market is sized both in terms of agent positions and technology spending, a ... | $1,295 |
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Contact Center Outsourcing Pricing (Databook)
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| Datamonitor | 138 pages | January 2007 | English
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| IntroductionPricing and cost overview of the contact center outsourcing market in mature and emerging locations.ScopeContact center outsourcing pricing across major offshore and onshore locations of c ... | $1,295 |
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Surviving The Optimization Evolution (Strategy Focus)
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| Datamonitor | 10 pages | March 2007 | English
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IntroductionStrategy in the contact center optimization space has never been so important.
Consolidation, technology evolution, and growing customer interest all demand a rethink of vendors' go-to- ... | $1,895 |
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Contact Center Outsourcing - Pricing (Review Report)
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| Datamonitor | 154 pages | January 2007 | English
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| IntroductionA review of pricing in offshore and onshore pricing in contact center outsourcing.ScopeContact center outsourcing pricing across major offshore and onshore locations of choice.Cost breakou ... | $3,395 |
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