It Services Analysis & Statistics, November 2014

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Asia-Pacific Contact Center Applications Market, 2013

Asia-Pacific Contact Center Applications Market, 2013

  • $ 25 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region ...

  • Industries : Call Center
  • Countries : South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania
Analysis of the Brazilian Total Telecommunications Services Market

Analysis of the Brazilian Total Telecommunications Services Market

  • $ 20 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Revenue Growing Below Inflation Indicates a Consolidation Trend Executive Summary • In terms of revenue, the Brazilian telecommunications services market decreased % in 2013, reaching $ billion. • ...

  • Industries : Telecommunication Services
  • Countries : Brazil
Analysis of the Asia-Pacific Internet of Things Market

Analysis of the Asia-Pacific Internet of Things Market

  • $ 20 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Connecting Billions of Devices by 2020 The Internet of Things (IoT) market is expected to be one of the fastest-growing segments in the technology industry in Asia-Pacific. Total Asia-Pacific IoT spending ...

  • Industries : Telecommunication Services
  • Countries : South Korea, Philippines, Asia, Australia, Singapore, China, Japan, Taiwan, Malaysia, Indonesia, Thailand, India, World
Asia-Pacific Application Performance Management Market CY 2013

Asia-Pacific Application Performance Management Market CY 2013

  • $ 16 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Rapidly Changing Application Architecture and Business Environment Drives the Market The Asia-Pacific Application Performance Management (APM) market continued to maintain its high growth momentum in 2013, ...

  • Industries : Network Equipment
  • Countries : South Korea
Analysis of the Asia-Pacific UC-as-a-Service Market

Analysis of the Asia-Pacific UC-as-a-Service Market

  • $ 15 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Cloud UC Services Will Drive the Market This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, ...

  • Industries : Call Center
  • Countries : South Korea, China, Japan, Asia, India
Strategic Analysis of the Global MES Market

Strategic Analysis of the Global MES Market

  • $ 15 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Regional Trends Stimulate Growth, with Sustainable Profits from Installed Base-related Services The pressing need to replicate manufacturing plants and facilities across global locations and the requirements ...

  • Industries : It Hosting
  • Countries : World
Customer Engagement in Government and Education in Europe and North America

Customer Engagement in Government and Education in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Current and Future Government and Education Vertical This study's objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Customer Engagement in Healthcare in Europe and North America

Customer Engagement in Healthcare in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
2014 North American Contact Center Systems Buyer%s Guide

2014 North American Contact Center Systems Buyer%s Guide

  • $ 10 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections: Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : Call Center
  • Countries : United States
The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

  • $ 10 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

2014 North America Contact Center Outsourcing Buyer's Guide This study is divided into four sections: A. Section 1 provides analyst commentary on the most important market forces affecting outsourcing ...

  • Industries : Call Center
  • Countries : North America, World
2014 North American Mobile Enterprise Applications

2014 North American Mobile Enterprise Applications

  • $ 10 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Opportunities within Enterprises The research objective is to measure the current use and future decision-making behavior toward mobile enterprise applications, including mobile asset tracking, sales force ...

  • Industries : Wireless Technology
  • Countries : United States
Commercial Vehicle Telematics Market Outlook in India

Commercial Vehicle Telematics Market Outlook in India

  • $ 7 500
  • Industry report
  • September 2014
  • by Frost & Sullivan

Telematics Penetration to Grow Ten Folds by 2021 The main drivers of the commercial vehicle telematics market is increasing fuel prices and wafer thin profit margin in the transportation industry which ...

  • Industries : Wireless Technology
  • Countries : India
Strategic Analysis of Commercial Vehicle Telematics Market in China

Strategic Analysis of Commercial Vehicle Telematics Market in China

  • $ 7 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

Fleet Telematics Installed Base in China to Surpass 16 Million in 2021 The aim of this research is to provide a strategic analysis of the commercial vehicle telematics market in China. The study provides ...

  • Industries : Wireless Technology
  • Countries : China
Analysis of the EMEA Hosted Contact Centre Services Market : Multi-channel Interface Solutions Help Tackle Business Needs to Improve Customer Experience

Analysis of the EMEA Hosted Contact Centre Services Market : Multi-channel Interface Solutions Help Tackle Business Needs to Improve Customer Experience

  • $ 6 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Key Findings •Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact centre services in the EMEA market. •In 2013, the market was valued at $ xx million, ...

  • Industries : Call Center
  • Countries : United States, United Kingdom, France, Germany
Analysis of the Colombian Telecommunications Services Market : Mobile Data Services and Internet Remain Important Engines of Growth

Analysis of the Colombian Telecommunications Services Market : Mobile Data Services and Internet Remain Important Engines of Growth

  • $ 6 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Key Findings •The Colombian telecommunications services market grew x% in local currency in 2013, reaching $xmillion in revenue. •For lines in service (LIS), the market grew x% in 2013, reaching x ...

  • Industries : Telecommunication Services
  • Countries : Colombia
Opportunities in Healthcare Cloud Market in the US and Europe : Evolving Regulatory Scene Likely to Boost Healthcare Cloud Adoption

Opportunities in Healthcare Cloud Market in the US and Europe : Evolving Regulatory Scene Likely to Boost Healthcare Cloud Adoption

  • $ 6 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Methodology •The objective of the research service is to present a comprehensive analysis of the healthcare cloud market in Europe and the United States with respect to market potential and key market ...

  • Industries : It Hosting
  • Countries : United States, Europe
Mega Trends in Communications Test and Measurement Industry

Mega Trends in Communications Test and Measurement Industry

  • $ 6 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Adopting Communication Mega Trends as Part of Your Corporate DNA This study discusses the global communications test equipment market Mega Trends and their impact on the industry in 2020. These Mega Trends ...

  • Industries : Network Equipment
  • Countries : World
Analysis of the Global LTE-Advanced Test Equipment Market 

Analysis of the Global LTE-Advanced Test Equipment Market 

  • $ 6 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Broadband Traffic and Need for Higher Capacity Drive Growth Key Findings - The global long-term evolution-advanced (LTE-A) test equipment market witnessed a growth rate of x% in 2013 and generated revenue ...

  • Industries : Telecommunication Services
  • Countries : World
European Retail Carrier Ethernet Services Market

European Retail Carrier Ethernet Services Market

  • $ 6 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Growing Demand for Enterprise Connectivity Will Drive the Growth for Ethernet Services The retail Ethernet services market refers to the provision of Ethernet for enterprises or business use. A moderate ...

  • Industries : Wireless Technology
  • Countries : Europe
Analysis of the North American VoIP Access and SIP Trunking Services Market

Analysis of the North American VoIP Access and SIP Trunking Services Market

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Cloud-style Offerings Accelerate Growth The VoIP access and SIP trunking market continues its rise as the de-facto communications link from business customers' premises to service providers' networks. ...

  • Industries : Voip
  • Countries : United States
Iraq Telecom Market Analysis

Iraq Telecom Market Analysis

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Rising Opportunities in Mobile Infrastructure Telecom services is rising in Iraq through three telecom operators: Zain Iraq, Asia Cell and Korek Telecom. Zain caters to nearly 50% of telecom subscribers; ...

  • Industries : Broadband
  • Countries : Iraq
Real-time Analytics: NOW Would Be Good

Real-time Analytics: NOW Would Be Good

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

This report provides analysis and guidance about the benefits of adopting a real-time analytics strategy, and the essential components to execute on such a strategy. Executive Summary This report provides ...

  • Industries : Open Source and Free Software, Software and Consulting
North American Primary Line Voice Tracker: Second Quarter 2014

North American Primary Line Voice Tracker: Second Quarter 2014

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

For the first half of 2014, the total number of North American subscribers for all residential voice services declined by 1.2 million. Telcos lost 1.8 million subs, while cablecos gained 609,000, and VoIP ...

  • Industries : Voip
  • Countries : United States
European Wholesale Carrier Ethernet Services Market

European Wholesale Carrier Ethernet Services Market

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Growing Data Traffic and Enterprise Connectivity Will Drive Wholesale Ethernet Market The need to meet growing demand from enterprises wanting to access newer applications, adopt cloud services, and connect ...

  • Industries : Wireless Technology
  • Countries : Europe
Analysis of the Endpoint Security Market

Analysis of the Endpoint Security Market

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Market Maturity & Product Efficacy Questions Dampen Prospects The efficacy of traditional antivirus-based endpoint protection is beginning to be challenged. While it is true that the role of traditional ...

  • Industries : It Hosting
North American Residential Wireless Tracker: Second Quarter 2014

North American Residential Wireless Tracker: Second Quarter 2014

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Revenues grew slightly in the US, and fell slightly in Canada. Year-on-year subscriber growth also was stronger in the US (4%) than in Canada (1.3%). Executive Summary Wireless carriers in North America ...

  • Industries : Broadband
  • Countries : United States, Canada, North America
MPLS/IP VPN Services Market Update, 2014

MPLS/IP VPN Services Market Update, 2014

  • $ 6 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

This study presents an in-depth analysis of the key trends impacting the MPLS/IP VPN services market, and includes market revenue and ports forecasts, and market share analysis. Market forecasts are provided ...

  • Industries : Internet Access, Isp
  • Countries : United States
North American Broadband Tracker: Second Quarter 2014

North American Broadband Tracker: Second Quarter 2014

  • $ 6 000
  • Industry report
  • August 2014
  • by Frost & Sullivan

The total number of North American broadband subscribers approached 104 million in 2Q 2013. Year-on-year, subscriber growth rates declined a bit (from 4.0% in 2Q 2013 to 3.9% in 1Q 2014); with DSL services ...

  • Industries : Broadband
  • Countries : United States
India Rack and Rack Options Market

India Rack and Rack Options Market

  • $ 6 000
  • Industry report
  • August 2014
  • by Frost & Sullivan

Datacenter Growth Drives Market Demand The Indian rack and rack options market is on a growth path and it is combination of both organized and unorganized suppliers (in large numbers) operating in the ...

  • Industries : Wireless Technology
  • Countries : India
Analysis of the Latin American Hosted IP Telephony and Integrated UCC Applications Market

Analysis of the Latin American Hosted IP Telephony and Integrated UCC Applications Market

  • $ 5 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Carriers Prove Essential in Hosted Market Development Key Findings • The hosted IP telephony and integrated UCC applications (apps) market in Latin America (LATAM) achieved $ million in 2013 revenues. ...

  • Industries : Internet Access, Isp
  • Countries : United States
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