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IT Outsourcing Analysis & Statistics, October 2014 (p10)

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Global Technical Support Outsourcing Market 2014-2018

Global Technical Support Outsourcing Market 2014-2018

  • € 2 000
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Technical Support Outsourcing Technical support is a wide range of services through which enterprises provide assistance to users of technology products. The support is usually delivered over email, ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Business Strategy: 2014 Annual Payer Survey Results -- IT Services with a Focus on IT Outsourcing Services Spending and Demand Drivers

Business Strategy: 2014 Annual Payer Survey Results -- IT Services with a Focus on IT Outsourcing Services Spending and Demand Drivers

  • € 3 600
  • Industry report
  • October 2014
  • by IDC

This IDC Health Insights report describes the current status and drivers of demand for IT spending and IT outsourcing spending among the midtier and largest healthcare insurance payers in the United States. ...

  • Industries : Health Insurance, Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing, IT Services, IT Services, Insurance
  • Countries : United States
Saudi Aramco, GE, and Tata Consultancy Services Launch Revolutionary Women-Only Business Process Outsourcing Center in Saudi Arabia

Saudi Aramco, GE, and Tata Consultancy Services Launch Revolutionary Women-Only Business Process Outsourcing Center in Saudi Arabia

  • € 1 200
  • Industry report
  • October 2014
  • by IDC

This flash looks at the recent launch of a landmark women-only business process outsourcing (BPO) service center by Saudi Aramco, GE, and Tata Consultancy Services (TCS) in Saudi Arabia. The signing ceremony ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Saudi Arabia
Regulatory Affairs Outsourcing Market (Services: Regulatory Affairs, Clinical Trial Applications and Product Registrations, Regulatory Writing and Publishing, Regulatory Consulting and Legal Representation and Others) - Global Industry Analysis, Size, Sha

Regulatory Affairs Outsourcing Market (Services: Regulatory Affairs, Clinical Trial Applications and Product Registrations, Regulatory Writing and Publishing, Regulatory Consulting and Legal Representation and Others) - Global Industry Analysis, Size, Sha

  • € 3 836
  • Industry report
  • October 2014
  • by Transparency Market Research

This report on the regulatory affairs outsourcing market studies the current as well as future prospects of the market globally. Regulatory affairs outsourcing is rapidly gaining popularity in the global ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Customer Engagement in Government and Education in Europe and North America

Customer Engagement in Government and Education in Europe and North America

  • € 10 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Current and Future Government and Education Vertical This study’s objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America
Global BPO Market in Manufacturing Segment 2014-2018

Global BPO Market in Manufacturing Segment 2014-2018

  • € 2 000
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Global BPO Market of Manufacturing Segment BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

  • € 8 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

2014 North America Contact Center Outsourcing Buyer’s Guide This study is divided into four sections: A. Section 1 provides analyst commentary on the most important market forces affecting outsourcing ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Customer Engagement in Healthcare in Europe and North America

Customer Engagement in Healthcare in Europe and North America

  • € 10 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe, North America
Best Practices: Lessons Learned from IT Outsourcing in the Life Science R&D Space

Best Practices: Lessons Learned from IT Outsourcing in the Life Science R&D Space

  • € 3 600
  • Industry report
  • September 2014
  • by IDC

This IDC Health Insights report examines best practices for the selection, deployment, and use of service providers used in the externalization of BPO, ITO, and strategic consulting projects in the life ...

Public Sector Outsourcing Market in the UK 2014-2018

Public Sector Outsourcing Market in the UK 2014-2018

  • € 2 000
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Public Sector Outsourcing Economic slowdown and the subsequent focus of the Public sector on cost reduction and value for money have been driving the interest in outsourcing and its role in helping ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United Kingdom
Global Public Sector Outsourcing Market 2014-2018

Global Public Sector Outsourcing Market 2014-2018

  • € 2 000
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Public Sector Outsourcing The Public sector refers to part of the economy that concerned with providing various government services including military, police, public education, public transit along ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World
Central Lab Market Dynamics and Service Provider Benchmarking

Central Lab Market Dynamics and Service Provider Benchmarking

  • € 3 168
  • Industry report
  • September 2014
  • by Industry Standard Research

This is the third edition of ISR’s Central Lab Market Dynamics and Service Provider Benchmarking report and we consider it to be the most informative yet. There have been a few modifications in this ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Western Europe Enterprise Communications Survey, 2014: Attitudes Toward Network Life-Cycle Services

Western Europe Enterprise Communications Survey, 2014: Attitudes Toward Network Life-Cycle Services

  • € 3 600
  • Industry report
  • September 2014
  • by IDC

This IDC study contains detailed information on the attitudes of companies toward network life-cycle services (NLS) including network consulting and integration, managed network services, and network maintenance ...

  • Industries : IT Services, IT Services, Hosting, Hosting, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Europe
Global Insurance Business Process Outsourcing (BPO) Market 2014-2018

Global Insurance Business Process Outsourcing (BPO) Market 2014-2018

  • € 2 000
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Insurance BPO Insurance BPO is a sub-segment of the Banking, Financial Services, and Insurance (BFSI) BPO segment. BPO service providers support some of the leading financial institutions and custodians ...

  • Industries : Insurance
  • Countries : World
Application Management Services Market in the US 2014-2018

Application Management Services Market in the US 2014-2018

  • € 2 000
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Application Management Services An application management service is a combination of various projects and implementation services and operational services in an organization for its optimization ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States, World
Global Application Outsourcing Market in Banking Sector 2014-2018

Global Application Outsourcing Market in Banking Sector 2014-2018

  • € 2 000
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Application Outsourcing Application outsourcing is the process of arranging a wide variety of application services, including new application development and maintenance and management of packaged ...

  • Industries : Banking, IT Outsourcing, IT Outsourcing, IT Outsourcing, Financial Services
  • Countries : World
Engineering Services Outsourcing (ESO) Market Analysis By End-Use (Aerospace, Automotive, Construction, Consumer Electronics, Semiconductors, Pharmaceuticals, Telecom), And Segment Forecasts To 2020

Engineering Services Outsourcing (ESO) Market Analysis By End-Use (Aerospace, Automotive, Construction, Consumer Electronics, Semiconductors, Pharmaceuticals, Telecom), And Segment Forecasts To 2020

  • € 3 760
  • Industry report
  • September 2014
  • by Grand View Research

The global engineering services outsourcing (ESO) market is expected to reach USD 415.74 billion by 2020. Increased cost pressures on global firms resulting in constrained R&D budgets is a primary drive ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World
Worldwide Contact Center Applications 2013 Vendor Shares

Worldwide Contact Center Applications 2013 Vendor Shares

  • € 2 400
  • Industry report
  • August 2014
  • by IDC

This IDC study examines the contact center applications market for the period from 2011 to 2013. Revenue and market share of the leading vendors are provided for 2013. "The contact center environment represents ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World
Virtual Services: How

Virtual Services: How "Crowdsourcing" and "Cloud Sourcing" Are Further Redefining the Services Industry

  • € 2 800
  • Industry report
  • August 2014
  • by IDC

This IDC study examines the expanding use by enterprises and businesses of newer types of outsourced services involving crowdsourcing and cloud sourcing services that are challenging the existing set of ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, IT Services, IT Services, Hosting, Hosting
Western Europe IT Services 2013 Top 30 Vendors

Western Europe IT Services 2013 Top 30 Vendors

  • € 2 800
  • Industry report
  • August 2014
  • by IDC

This IDC study analyzes the leading IT services vendors' growth and market shares in 2013. We find growth rates varying from -16% to +33% and a slightly declining combined market share for the top 30 vendors. ...

  • Industries : Business Outsourcing, IT Services, IT Services
  • Countries : Europe
Software Services Research Digest H1 2014

Software Services Research Digest H1 2014

  • € 280
  • Industry report
  • August 2014
  • by TBRC Business Research

The Software Services Research Digest is a digest of all the most important research in the software industry each quarter available as an annual subscription. It covers areas such as IT Outsourcing, IT ...

  • Industries : IT Services, IT Services, Business Outsourcing, Software, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)

Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)

  • € 3 720
  • Industry report
  • August 2014
  • by MarketsandMarkets

The report has been segmented in such a way that it covers various forms of the market which include simple Customer Experience Management (CEM), Customer Relationship Management (CRM), Social Custome ...

  • Industries : Internet Business
  • Countries : World, Europe, North America
Global Outsourcing Market in BFS Sector 2014-2018

Global Outsourcing Market in BFS Sector 2014-2018

  • € 2 000
  • Industry report
  • August 2014
  • by Infiniti Research Limited

About Outsourcing in the BFS Sector The BFS sector throughout the world is increasingly outsourcing its activities to third parties. Financial firms and banks are outsourcing their regulated and non-regulated ...

  • Industries : Banking, Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Vendor Assessment: U.S. Accountable Care Leaders% Guide to IT Consultants, Systems Integrators, and Outsourcing Specialists

Vendor Assessment: U.S. Accountable Care Leaders% Guide to IT Consultants, Systems Integrators, and Outsourcing Specialists

  • € 3 600
  • Industry report
  • August 2014
  • by IDC

This IDC Health Insights report provides assessments of the largest IT consulting and systems integration services vendors to the U.S. organizations that are forming to deliver accountable care. Accountable ...

  • Industries : Business Outsourcing
  • Countries : United States
Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • € 10 000
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America
Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • € 10 000
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America
Customer Engagement in Communications in Europe and North America

Customer Engagement in Communications in Europe and North America

  • € 10 000
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America
Europe IS Outsourcing 2013 Top 10 Vendors

Europe IS Outsourcing 2013 Top 10 Vendors

  • € 2 800
  • Industry report
  • July 2014
  • by IDC

This IDC study shows how the top 10 providers are faring in the current hyper-competitive IS outsourcing market. The top 10 IS outsourcing vendors in Western Europe include Atos, BT, Capgemini, CGI, CSC, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Europe
Global BPO Market 2014-2018

Global BPO Market 2014-2018

  • € 2 000
  • Industry report
  • July 2014
  • by Infiniti Research Limited

About BPO BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in required domains. It is an effective ...

  • Industries : Business Outsourcing
  • Countries : World
Global Capital Markets BPO Market 2014-2018

Global Capital Markets BPO Market 2014-2018

  • € 2 000
  • Industry report
  • July 2014
  • by Infiniti Research Limited

About Capital Markets BPO Capital Markets BPO is the smallest sub-segment of the Global BFSI BPO market and its service providers support some of the leading financial institutions and custodians in the ...

  • Industries : Investment Banking
  • Countries : World
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