It Outsourcing Analysis & Statistics, May 2009 (p10)

The Recession Market Overview in Vertical Perspective: North American and European Contact Centers (Strategic Focus)

$ 3 995
Industry report
May 2009
by Datamonitor

Introduction This market research report examines the industry for contact center technologies in North American and European countries. It delves into major verticals and penetration opportunities in ...

Industries : Call Center
Countries : United States, Europe

Software Industry: Novell Inc.

$ 550
Industry report
April 2009
by Datamonitor

Novell, which celebrated its 25th anniversary in January 2008, is both stronger and more fragile than it has ever been. On the other hand, its slow move away from its small SMB roots and towards the l ...

Industries : It Outsourcing, Software

Wipro Limited Financial Analysis

$ 125
Company report
April 2009
by Global Markets Direct

The industry player provides a comprehensive-range of services such as, business process outsourcing (BPO) services, IT solutions, consulting and research and development services. The industry playe ...

Industries : It Services, It Outsourcing
Countries : India, World, United States

Nigerian IT Infrastructure Outsourcing Market

$ 6 000
Industry report
April 2009
by Frost & Sullivan

The research service presents a comprehensive analysis of the Nigerian IT Outsourcing Market. It includes key market forces impacting the market, market size in terms of revenues in terms of different ...

Industries : Business Outsourcing, It Outsourcing
Countries : Nigeria

World Market delivery locations - Focus on Egypt (Analyst Insight)

$ 1 895
Industry report
April 2009
by Datamonitor

About This Report Egypt's outsourcing capabilities have grown rapidly in recent years, especially in the contact center industry . Datamonitor assesses the pros and cons of including Egypt in a global ...

Industries : It Outsourcing
Countries : Egypt

Outsourcing Security Can Boot SMBs Out of Anywhere IT ?Safe Mode

$ 495
Industry report
April 2009
by Yankee Group

SMBs Still Run in ?Safe Mode from an IT Vision Standpoint Not all SMBs aspire to be SMBs for the lifetime of the company. A strong force catalyzing SMB growth is the Anywhere Network'a ubiquitous, broadband-speed ...

Industries : Business Outsourcing, Security Systems, It Outsourcing

Trends Market Overview in Knowledge Process Outsourcing - Growth Opportunities Market Overview in High-Level Processes (Strategic Focus)

$ 3 395
Industry report
April 2009
by Datamonitor

About This Report The maturing knowledge process outsourcing (KPO) industry represents a significant growth opportunity for vendors. As well as defining KPO, in relation to the broader outsourcing industry, ...

Industries : Business Outsourcing, It Outsourcing
Countries : India, Czech Republic, Philippines, Sri Lanka, World, Brazil, Mexico, Canada, Hungary, China

Call Center in Mexico: Deriving Long-Term Value From Mexican Contact Center Outsourcing (Analyst Insight)

$ 1 895
Industry report
April 2009
by Datamonitor

About This Report An overview of the Mexican contact center outsourcing segment, and the value that can be derived by using that country as a delivery location What's In This Report *An overview of Mexico's ...

Industries : Call Center
Countries : Mexico

EMEA Contact Centre Outsourcing Markets

$ 6 000
Industry report
March 2009
by Frost & Sullivan

This research service looks at market trends, drivers, and restraints for the EMEA contact centre outsourcing market. It also provides market size, market segmentation, revenue forecasts and breakdown ...

Industries : Call Center

Redefining the Core: Outsourcing and the Virtual Telco

$ 1 495
Industry report
March 2009
by Yankee Group

Executive Summary Since the dot-com crash of 2001 wiped $5 trillion off the value of NASDAQ-listed technology companies, communications service providers (CSPs) have spent $100 billion to shed their long-term ...

Industries : Business Outsourcing, It Outsourcing

Call Center Industry: Managing outsourced contact center functions during the economic slowdown (Strategic Focus)

$ 3 395
Industry report
March 2009
by Datamonitor

Introduction A strategic blueprint designed to help outsourced contact center players navigate their horizontal function mix through the current recessionary period. Scope *A description of current industry ...

Industries : Call Center, It Outsourcing
Countries : World, Australia

Business Trends: Understanding Your Government Customer 2009 (Customer Focus)

$ 3 395
Company report
March 2009
by Datamonitor

Introduction Based on a survey of 150 government agencies in Europe and North America, this Datamonitor study provides insight into IT and business priorities. Results focus on two growing trends in the ...

Industries : It Outsourcing, Information Technology and Media
Countries : Canada, France, Germany, North America, Europe, World, United States, United Kingdom

Gaining Ground Market Overview in the Emerging Workforce Optimization Industries Market Overview in APAC (Strategic Focus)

$ 3 395
Industry report
March 2009
by Datamonitor

Introduction This market research report analyzes current industry trends, drivers and industry opportunities for workforce optimization solutions in the APAC region. It focuses on the opportunities in ...

Industries : Call Center, Human Resources
Countries : Australia, India, China, Japan, World, Philippines, Asia, Oceania, New Zealand

Decision Matrix: Selecting an IP Contact Center Vendor (Competitor Focus)

$ 3 395
Company report
March 2009
by Datamonitor

Introduction Due to demand for a better understanding of the competitive landscape in the IP contact center (IPCC) market, Datamonitor has developed the IP Contact Center Decision Matrix. This report explores ...

Industries : Call Center

Advanced Information Service (AIS) Financial Analysis

$ 125
Company report
February 2009
by Global Markets Direct

It principally provides cellular telephone system network, call center service, electronic cash card and payment services. It also provides prepaid refill card, SIM card, value-added services via 355 ...

Industries : Phones and Pda, It Outsourcing, Telecommunication Services
Countries : Thailand, World

Fortress International Group, Inc. Financial Analysis

$ 125
Company report
February 2009
by Global Markets Direct

is a special purpose take over industry player engaged in acquiring operating business that provide services to the homeland security market . The industry player through its subsidiaries provides design, ...

Industries : It Outsourcing, Real Estate
Countries : United States

Wireless Technology in Thailand: Advanced Information Service (AIS) - Financial and Strategic Analysis Review

$ 125
Industry report
February 2009
by Global Markets Direct

It principally provides cellular telephone system network, call center service, electronic cash card and payment services. It also provides prepaid refill card, SIM card, value-added services via 355 ...

Industries : Phones and Pda, It Outsourcing
Countries : Thailand, World

Call Center in United States: Fortress International Group, Inc. - Financial and Strategic Analysis Review

$ 125
Industry report
February 2009
by Global Markets Direct

is a special purpose take over industry player engaged in acquiring operating business that provide services to the homeland security market . The industry player through its subsidiaries provides design, ...

Industries : It Outsourcing
Countries : United States

Maintenance and Cleaning Services in United States: W.W. Grainger, Inc. - Financial and Strategic Analysis Review

$ 125
Industry report
February 2009
by Global Markets Direct

W. Grainger, Inc. (Grainger) is the leading broad line supplier of facilities maintenance products serving businesses and institutions. It is also engaged in the distribution of products used by businesses ...

Industries : It Outsourcing
Countries : World, United States, Mexico, India, North America

W.W. Grainger, Inc. Financial Analysis

$ 125
Company report
February 2009
by Global Markets Direct

W. Grainger, Inc. (Grainger) is the leading broad line supplier of facilities maintenance products serving businesses and institutions. It is also engaged in the distribution of products used by businesses ...

Industries : It Outsourcing, Business Services
Countries : World, United States, Mexico, India, North America

IT outsourcing in Central and Eastern 2009 - Countries' attractiveness and development forecasts

$ 2 800
Industry report
January 2009
by PMR Ltd.

Outsourcing in Central and Eastern Europe 2009 is a comprehensive resource that describes and analyses the IT outsourcing market in the following CEE countries: Czech Republic, Slovakia, Hungary, Poland, ...

Industries : It Outsourcing, It Services
Countries : Czech Republic, Europe, Romania, Poland, Ukraine, Russian Federation, Hungary, Bulgaria, Slovakia (slovak Republic), World

Pharmaceutical Outsourcing Opportunities Post-Launch: Contract Manufacturing and Contract Sales and Marketing, 3rd Edition

$ 3 500
Industry report
January 2009
by Kalorama Information

This report is focused on two expanding pharmaceutical outsourcing markets, contract manufacturing of prescription drugs and contract sales and marketing. Both markets represent excellent post launch outsourcing ...

Industries : Call Center, Managed Care, Pharmaceutical
Countries : World

Contact center outsourcing & services Market Overview in teractive model - 2008 (Market Model)

$ 15 000
Industry report
December 2008
by Datamonitor

Introduction This interactive model allows users to access multiple data points associated with the contact center outsourcing segment, including industry size s, vertical splits, horizontal functions ...

Industries : Call Center, It Services

Call Center in India: 2009 Trends to Watch: Voice and Video Business

$ 1 295
Industry report
December 2008
by Datamonitor

Introduction Technology industry s are changing fast. This brief is essential reading for you to identify and track the key forces shaping the prospects for your business. In this piece, analyst specializing ...

Industries : It Outsourcing, It Services
Countries : India, China

The Hosted Equation for Contact Centers Market Overview in Financial Services and Retail (Strategic Focus)

$ 1 895
Industry report
December 2008
by Datamonitor

Introduction Hosted contact centers have long promised enterprises lower costs and quicker deployments, but uptake has been slow. The current economic turmoil has put some new life into this old concept, ...

Industries : Call Center, It Services

2009 Trends to Watch: Contact Center Industries and Technologies

$ 1 295
Industry report
December 2008
by Datamonitor

Introduction Technology industry s are changing fast. In this piece, analyst specializing in Contact Center Industries and Technologies will outline the changes in your industry, explain which trends will ...

Industries : Call Center, It Services

Outsourcing Drives World Contract Catering Industry Overview

$ 750
Industry report
December 2008
by Koncept Analytics

Contract catering industry is a part of the global Food and Facilities services management market . In the recent years, the trend of outsourcing has led to the growth of this sector , in addition to the ...

Industries : Restaurant and Food Services, It Outsourcing
Countries : World, Europe, France

Intellectual Property and Outsourcing in China: Minimizing risk whilst maximizing return on investment

$ 3 835
Industry report
December 2008
by SCRIP Insights

Intellectual Property and Outsourcing in China: Minimizing risk whilst maximizing return on investment The pharma outsourcing industry in China has experienced over 35% year on year growth in the past ...

Industries : Drug Discovery and Development, It Outsourcing
Countries : China

It Services Industry: From Compliance to Improved Business Performance Through Operational Risk Management (Strategic Focus)

$ 3 395
Industry report
November 2008
by Datamonitor

Introduction A successful operational risk management (ORM) strategy can help organizations meet the challenges posed by emerging technologies by providing a framework for managers to consider how risk ...

Industries : Business Outsourcing, It Outsourcing

Contact Center Investments Market Overview in Developed Industries (Market Trends )

$ 3 395
Industry report
September 2008
by Datamonitor

Introduction This market research report is the result of annual survey of 150 contact center managers in North America and Western Europe. Respondents were from within the communications, financial services, ...

Industries : Call Center, It Services
Countries : United States, Canada, France, Europe, North America, World