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61-90 of 161 Premium Reports from 17 Publishers
IntroductionThis databook provides an insight into spending into core contact center technologies in Canada. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contac ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in China. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contact ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in France. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contac ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Germany. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as conta ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Italy. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contact ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Japan. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contact ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Mexico. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contac ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Nordics. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as conta ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Russia. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contac ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Spain . It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contac ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in Argentina. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as con ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in the UK. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contac ...
Industries : Call Center
IntroductionThis databook provides an insight into spending into core contact center technologies in the US. It forecasts contact center spending by technology, size band, and vertical market from 2008 to 2013.Scope*This databook sizes the market for contact center agent positions, as well as contac ...
Industries : Call Center
This report tracks the rise of the offshore BPO phenomenon, analysing the make-up of the current outsourced market and competitive landscape of vendors in the context of a globalising services market faced with global recessionary pressures. ...
Industries : IT Outsourcing
IntroductionThis piece discusses the possibilities of the Obama administration implementing legislation that could impede the ability of outsourced contact center vendors to deliver services to American end-users from overseas.Scope*The Obama 'Buy American' plan has the potential to worry outsource ...
Industries : IT Outsourcing
IntroductionThis analyst opinion discusses the possible effect of recent border violence on the Mexican outsourcing sector. In addition, it highlights the value that investors may be able to recoup from this market over the long termScope*An analysis of the border violence in Mexico and the impact o ...
Industries : IT Outsourcing
The rosy view of the UK project services and application-led outsourcing market in 2007 has been overshadowed in 2008 by the macroeconomic slowdown. Constrained capital expenditure is driving a cost-cutting agenda that will see slower growth to 2012. ...
Industries : IT Outsourcing
The combination of economic concerns on the buyers' side and risk aversion on that of the supplier has created a challenging conundrum for BPO deal makers. ...
Industries : IT Outsourcing
IntroductionA strategic blueprint designed to help outsourced contact center players navigate their horizontal function mix through the current recessionary period.Scope*A description of current market trends related to the delivery of customer service, marketing & sales, technical support and debt ...
Industries : IT Outsourcing
Market research service providers have been gaining prominence in the market research value chain. The offshorable industry for market research is estimated at $4 billion in 2006. ValueNotes buyer survey helps to understand the buyer perceptions, opinions and experiences on outsourcing in the market ...
Industries : IT Outsourcing
The Plimsoll Portfolio Analysis - EMPLOYMENT & RECRUITMENT AGENCIES is a comprehensive evaluation of the French market. The revised and updated 2008 edition analyses the financial performance of each of the companies important to the success of your business. Using the most up to date information av ...
Industries : IT Outsourcing, Human Resources | Countries : France
The Plimsoll Portfolio Analysis - Call Centres is a comprehensive evaluation of the UK market. The revised and updated 2008 edition analyses the financial performance of the companies important to the success of your business. Using the most up to date information available, the analysis is ideal bo ...
Industries : Call Center | Countries : United Kingdom
The Plimsoll Portfolio Analysis - Facilities Management is a comprehensive evaluation of the UK market. The revised and updated 2007 edition analyses the financial performance of the companies important to the success of your business. Using the most up to date information available, the analysis is ...
Industries : IT Outsourcing | Countries : United Kingdom
The Plimsoll Portfolio Analysis - Facilities Management is a comprehensive evaluation of the UK market. The revised and updated 2007 edition analyses the financial performance of the companies important to the success of your business. Using the most up to date information available, the analysis is ...
Industries : IT Outsourcing | Countries : United Kingdom
The Plimsoll Portfolio Analysis - Ski Slopes & Centres is a comprehensive evaluation of the UK market. The revised and updated 2008 edition analyses the financial performance of the companies important to the success of your business. Using the most up to date information available, the analysis is ...
Industries : Call Center | Countries : United Kingdom
The market for testing services will continue to grow to 2013, but not at rates experienced over recent years. Outsourced testing will outpace in-house testing due to outsourcing's greater cost takeout, speed-to-market and quality. ...
Industries : IT Outsourcing
John Gorrell, Principal Consultant at Orbys, believes that CIOs can target savings of at least 15?25% on their existing contract costs while securing enhanced service and innovation commitments. ...
Industries : IT Outsourcing
The Indian MRO space is experiencing a phase of rapid growth over the last few years. Newer services have been added to the offshored list, many new vendors have emerged and several existing vendors have developed greater capabilities.Market research service providers have been gaining prominence in ...
Industries : IT Outsourcing
Atos needs to deliver better organic growth and profitability to justify the continued interest in the organisation by its major shareholders. However, as we enter an economic recession this is only going to get tougher to achieve. ...
Industries : IT Outsourcing
TietoEnator is a historically well-run and highly focused IT services player with a strong presence in the Nordic region. It has a clear focus on a well-defined series of vertical markets, in which it has built up considerable domain expertise. ...
Industries : IT Outsourcing
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