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IT Outsourcing Analysis & Statistics, May 2016 (p3)

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Japan Unified Communications and Collaboration Market Forecast, 2016-2020

Japan Unified Communications and Collaboration Market Forecast, 2016-2020

  • € 3 600
  • Industry report
  • May 2016
  • by IDC

The trend toward transitioning to the cloud is gaining speed in the Japan UC&C market, and for IT suppliers, the need for cloud provision that includes sales partners is increasing. In addition, 2015 marked ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Telecom, Call Center, Call Center, Call Center, Call Center
  • Countries : Japan
Symantec: Creating a New Security Services Strategy

Symantec: Creating a New Security Services Strategy

  • € 2 800
  • Industry report
  • May 2016
  • by IDC

This IDC Vendor Profile analyzes Symantec's services, specifically the Cyber Security Services portfolio, and the support organization that serves the enterprise security segment. The document also focuses ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Global Interactive Voice Response (IVR) Systems Industry

Global Interactive Voice Response (IVR) Systems Industry

  • € 3 960
  • Industry report
  • May 2016
  • by Global Industry Analysts

This report analyzes the worldwide markets for Interactive Voice Response (IVR) Systems in US$ Million by the following Product Segments: Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports, and 65 and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global Call Centers Industry

Global Call Centers Industry

  • € 3 960
  • Industry report
  • May 2016
  • by Global Industry Analysts

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada, Japan, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World
Worldwide and U.S. IT Outsourcing Services Forecast, 2016-2020

Worldwide and U.S. IT Outsourcing Services Forecast, 2016-2020

  • € 3 600
  • Industry report
  • April 2016
  • by IDC

This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2016-2020 forecast period. This study also updates the previous forecast published ...

  • Industries : Hosting, Hosting
  • Countries : World, United States
Worldwide and U.S. Business Process Outsourcing Services Forecast, 2016-2020

Worldwide and U.S. Business Process Outsourcing Services Forecast, 2016-2020

  • € 3 600
  • Industry report
  • April 2016
  • by IDC

This IDC study updates the analysis presented in Worldwide and U.S. Business Process Outsourcing Services 2015-2019 Forecast (IDC #255752, April 2015) and provides a forecast of spending (customer expenditures) ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, United States
Japan Business Process Outsourcing Services Forecast, 2016-2020

Japan Business Process Outsourcing Services Forecast, 2016-2020

  • € 3 600
  • Industry report
  • April 2016
  • by IDC

This is a translation of the Japan document IDC #JPJ40601516. This study analyzes the situations and trends in the Japan BPO services market as defined by IDC, and presents the market forecast for each ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Japan
Telemarketing & Call Centers in the US - Industry Market Research Report

Telemarketing & Call Centers in the US - Industry Market Research Report

  • € 816
  • Industry report
  • April 2016
  • by Ibisworld

Outbound calls: Demand for high-value operators will increase revenue, but offshoring will limit growth Telemarketing & Call Centers in the US Over the past five years, the economic recession and overseas ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Contact Center Solutions on Skype for Business

Contact Center Solutions on Skype for Business

  • € 2 800
  • Industry report
  • April 2016
  • by IDC

This IDC study provides an overview of the contact center capabilities of Skype for Business, lays out the integration opportunities, and discusses the options vendors and customers have in choosing an ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
Other Business Services in USA: ISIC 7499

Other Business Services in USA: ISIC 7499

  • € 530
  • Industry report
  • April 2016
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Global Managed Security Service Industry

Global Managed Security Service Industry

  • € 3 960
  • Industry report
  • April 2016
  • by Global Industry Analysts

This report analyzes the worldwide markets for Managed Security Services in US$ Million by the following End-Use Sectors: Financial, Government, Healthcare, Manufacturing, Utilities, and Others. The Global ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, Europe, Asia
Call Centre Operation in Australia: Market Research Report

Call Centre Operation in Australia: Market Research Report

  • € 796
  • Industry report
  • April 2016
  • by Ibisworld

On the line: Volatile business confidence and increased offshoring contribute to weak revenue IBISWorld’s Call Centre Operation market research report offers insightful industry analysis and research ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Australia
UAE Managed Security Services Market By Deployment Mode, By Application, By End User, Competition Forecast and Opportunities, 2011 – 2021

UAE Managed Security Services Market By Deployment Mode, By Application, By End User, Competition Forecast and Opportunities, 2011 – 2021

  • € 2 400
  • Industry report
  • March 2016
  • by TechSci Research

Managed Security Services (MSS) are the network security services majorly outsourced by the service providers. In addition to providing security to the client’s devices and systems, MSS provides clock ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Arab Emirates
The Analytics in customer care: application areas that enable CSPs to deliver personalised interaction

The Analytics in customer care: application areas that enable CSPs to deliver personalised interaction

  • € 120
  • Industry report
  • March 2016
  • by Analysys Mason

Communications service providers (CSPs) need to improve their interactions with subscribers as the demand for personalisation increases. However, CSPs do not have systems that can process subscriber information ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : United Kingdom
Analysis of the Hosted and Cloud Contact Center Market in Latin America

Analysis of the Hosted and Cloud Contact Center Market in Latin America

  • € 3 960
  • Industry report
  • March 2016
  • by Frost & Sullivan

In a Complex Economic Scenario, Flexibility and Scalability are Drawing Attention to the Cloud Model This market analysis research provides market sizing, forecasts and trends for hosted and cloud contact ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
Verizon Displays Security Services Capabilities at RSA Conference 2016

Verizon Displays Security Services Capabilities at RSA Conference 2016

  • € 1 200
  • Industry report
  • March 2016
  • by IDC

This IDC Flash discusses Verizon's announcements made at the RSA Conference in San Francisco, California, held February 29 to March 3, 2016. The first announcement discussed the partnership with Splunk ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States
Teleperformance SA (formerly SR.Teleperformance) – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

Teleperformance SA (formerly SR.Teleperformance) – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

  • € 280
  • Company report
  • March 2016
  • by MarketLine

Project Synopsis: Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom, United States, France
Aegis Limited – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

Aegis Limited – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

  • € 280
  • Company report
  • March 2016
  • by MarketLine

Project Synopsis: Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States, India, United Kingdom
NCO Group, Inc. – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

NCO Group, Inc. – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

  • € 280
  • Company report
  • March 2016
  • by MarketLine

Project Synopsis: Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Countries : United Kingdom
Cambridge Solutions Limited – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

Cambridge Solutions Limited – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

  • € 280
  • Company report
  • March 2016
  • by MarketLine

Project Synopsis: Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Countries : United Kingdom
Stream Global Services, Inc. (formerly Global BPO Services Corp.) – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

Stream Global Services, Inc. (formerly Global BPO Services Corp.) – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

  • € 280
  • Company report
  • March 2016
  • by MarketLine

Project Synopsis: Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Countries : World
Analysis of the Latin American Managed Security Services Market 

Analysis of the Latin American Managed Security Services Market 

  • € 3 960
  • Industry report
  • March 2016
  • by Frost & Sullivan

Analysis of the Latin American Managed Security Services Market : Complexity of Threats Drives Growth While Awareness Drives Action Managed Security Services (MSSs) provides proactive monitoring of customer’s ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States
IDC MaturityScape Benchmark: Contact Center Infrastructure in the Nordics

IDC MaturityScape Benchmark: Contact Center Infrastructure in the Nordics

  • € 3 600
  • Industry report
  • February 2016
  • by IDC

This IDC study presents the results of IDC's 2016 Nordic Contact Center Infrastructure MaturityScape Benchmark Survey. The survey included over 100 organizations in the Nordics, including representatives ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
Global Payroll Outsourcing Market 2016-2020

Global Payroll Outsourcing Market 2016-2020

  • € 2 000
  • Industry report
  • February 2016
  • by Infiniti Research Limited

About Payroll Outsourcing Payroll outsourcing is the fastest-growing segment of the global human resource outsourcing (HRO) market. Organizations are rapidly adopting payroll services to achieve cost reduction. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, United States
Telemarketing Bureaus and Other Contact Centers - The 2016 U.S. Market Research Report (Covers 2007-2020)

Telemarketing Bureaus and Other Contact Centers - The 2016 U.S. Market Research Report (Covers 2007-2020)

  • € 236
  • Industry report
  • February 2016
  • by Kentley Insights

This 2016 Market Research Report is an in-depth evaluation of the Telemarketing Bureaus and Other Contact Centers industry in the United States. These Market Research Reports are based on billions of data ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Other Business Services in Turkey: ISIC 7499

Other Business Services in Turkey: ISIC 7499

  • € 530
  • Industry report
  • February 2016
  • by Euromonitor International

Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services market ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
IDC Study: U.S. Private Sector Cybersecurity Best Practices

IDC Study: U.S. Private Sector Cybersecurity Best Practices

  • € 2 800
  • Industry report
  • January 2016
  • by IDC

This IDC study on the cybersecurity practices of U.S. businesses reveals a wide spectrum of attitudes and approaches to the growing challenge of keeping corporate data safe. While the minority of cybersecurity ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States
Analysis of the Asia-Pacific Hosted Contact Center Services Market 

Analysis of the Asia-Pacific Hosted Contact Center Services Market 

  • € 16 000
  • Industry report
  • January 2016
  • by Frost & Sullivan

Analysis of the Asia-Pacific Hosted Contact Center Services Market : Growing Demand for System Flexibility and Scalability Powers Revenue Growth Analysis of the Asia-Pacific Hosted Contact Center Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Asia, China
IT Outsourcing - Global Market Outlook (2015-2022)

IT Outsourcing - Global Market Outlook (2015-2022)

  • € 3 922
  • Industry report
  • January 2016
  • by Stratistics MRC

According to Stratistics MRC, the Global IT Outsourcing Market is accounted for $314.92 billion in 2015 and is expected to reach $481.37 billion by 2022 growing at a CAGR of 6.2% during the forecast period. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Five9, Inc. (USA)

Five9, Inc. (USA)

  • € 1 400
  • Company report
  • January 2016
  • by Global Industry Analysts

This report presents quick facts about Five9, Inc., which is principally involved in providing Cloud Software for Contact Centers. Illustrated with 35 tables, the report showcases the company's recent ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United States

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