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IT Outsourcing Analysis & Statistics, February 2016 (p5)

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Business Strategy: 2015 Provider Survey Results -- IT Outsourcing Spending and Demand Drivers

  • € 4091
  • Industry report
  • February 2016
  • by IDC

This IDC Health Insights report describes the current status of and drivers of demand for IT outsourcing spending among midtier, large, and very large hospitals in the United States. Current 2015-2016 ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

Other Business Services in Turkey: ISIC 7499

  • € 530
  • Industry report
  • February 2016
  • by Euromonitor International

Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services market ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Turkey

Analysis of the Asia-Pacific Hosted Contact Center Services Market 

  • € 18182
  • Industry report
  • January 2016
  • by Frost & Sullivan

Analysis of the Asia-Pacific Hosted Contact Center Services Market : Growing Demand for System Flexibility and Scalability Powers Revenue Growth Analysis of the Asia-Pacific Hosted Contact Center Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Asia, China

IT Outsourcing - Global Market Outlook (2015-2022)

  • € 3922
  • Industry report
  • January 2016
  • by Stratistics MRC

According to Stratistics MRC, the Global IT Outsourcing Market is accounted for $314.92 billion in 2015 and is expected to reach $481.37 billion by 2022 growing at a CAGR of 6.2% during the forecast period. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

Capita Group Plc (UK)

  • € 2864
  • Company report
  • January 2016
  • by Global Industry Analysts

This report presents quick facts about Capita Group Plc, which is principally involved in providing Customer and Business Process Management (BPM) Services. Illustrated with 63 tables, the report showcases ...

  • Countries : World, United States, Canada

Customer Experience Management Study—Australia’s Residential Electricity Sector 2015 

  • € 4455
  • Industry report
  • December 2015
  • by Frost & Sullivan

Customer Experience Management Study—Australia’s Residential Electricity Sector 2015 : Benchmarking the Industry Excellence in Delivering Superior Customer Experience In this Customer Experience Management ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Australia

Analysis of the Asia-Pacific Managed Security Services Market 

  • € 14546
  • Industry report
  • December 2015
  • by Frost & Sullivan

Analysis of the Asia-Pacific Managed Security Services Market : Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities An increasingly sophisticated security landscape is ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Teleperformance SE - Strategy and SWOT Report

  • € 159
  • Company report
  • November 2015
  • by MarketLine

Introduction Teleperformance SE - Strategy and SWOT Report, is a source of comprehensive company data and information. The report covers the company’s structure, operation, SWOT analysis, product and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United Kingdom, United States, World

Global IT Outsourcing Market 2015-2019

  • € 2427
  • Industry report
  • November 2015
  • by Infiniti Research Limited

About IT outsourcing IT outsourcing is the process of subcontracting the IT functions of an organization to a third-party vendor that has expertise in the required domains. It is an effective strategy ...

  • Industries : IT Services, IT Services, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

Overview of the Brazilian Contact Centre Sector

  • € 841
  • Industry report
  • November 2015
  • by FALKE Information Services

The Brazilian contact centre market is expected to reach nearly US$ 16 billion in 2015 with over 820 customer care units. The average revenue per units has continued to increase since 2011 and is expected ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Brazil

U.S. Payroll Outsourcing Services Forecast, 2015-2019

  • € 4091
  • Industry report
  • November 2015
  • by IDC

This IDC study examines the competitive landscape and provides a five-year forecast for the U.S. market for payroll outsourcing services. The purposes of this study are to analyze and quantify the U.S. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

2016 IDC FutureScape CIO Agenda Prediction 9: Supporting Digital Transformation with Crowdsourcing

  • € 3182
  • Industry report
  • November 2015
  • by IDC

This IDC study, written for CIOs and senior technology executives, explores the issues raised in the CIO Agenda FutureScape Prediction 9: "By 2018, 80% of development organizations supporting DX will incorporate ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Cloud Based Contact Center Market by Solution, & by Application, by Vertical, by Region - Global Forecast to 2020

  • € 6384
  • Industry report
  • November 2015
  • by MarketsandMarkets

The cloud model has seen high demand and growth in the contact center market over the past few years. A cloud-based contact center is a deployment model that allows businesses to host their contact cente ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Hosting, Hosting, IT Services, IT Services
  • Countries : World, North America, United States

Global Contact Center Market 2015-2019

  • € 2427
  • Industry report
  • November 2015
  • by Infiniti Research Limited

About contact center Business enterprises worldwide have become increasingly dependent on various technologies and the Internet to run their business and drive revenue growth. This trend is expected to ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World

Patriot National, Inc. (USA)

  • € 1545
  • Company report
  • November 2015
  • by Global Industry Analysts

This report presents quick facts about Patriot National, Inc., which is principally involved in Provider of Comprehensive Outsourcing Solutions. Illustrated with 34 tables, the report showcases the company's ...

  • Countries : United States

Perspective: Cognizant Worries About Losing Centene Contract; Cognizant%s Competitors Should Worry About Much More Than Losing Single Contracts

  • € 1364
  • Industry report
  • October 2015
  • by IDC

The leaders of the giant IT outsourcing and BPO firms -- from Accenture through Wipro -- are likely still struggling to control the fallout from the wave of health insurance payer consolidation from the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Analysis of the Asia-Pacific Contact Center Applications Market

  • € 22728
  • Industry report
  • September 2015
  • by Frost & Sullivan

Omni-channel Integration Consolidates Communication Platforms Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Asia

Global Contact Center and Office Headset Market 

  • € 4500
  • Industry report
  • September 2015
  • by Frost & Sullivan

Global Contact Center and Office Headset Market : The Move to Desktop Communications Drives Demand for Enterprise Headsets Key Findings The global contact center and office headset market earned revenue ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Worldwide Contact Center Applications Market Shares, 2014: Market in Transition

  • € 4091
  • Industry report
  • August 2015
  • by IDC

This IDC study examines the worldwide contact center applications market for 2012-2014. Revenue and market share of the leading vendors are provided for 2014."The contact center market is a leading component ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World

Highlights of the Hosted Cloud Contact Center Buyer Survey: Customer Experience Driving Hosted and Cloud Contact Center Services

  • € 455
  • Industry report
  • August 2015
  • by IDC

This IDC Insight discusses the highlights of a recent buyer survey on the adoption of hosted cloud contact center services and the impact of corporate customer experience strategic initiatives.

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center

Nearshore is All Grown Up

  • € 1364
  • Industry report
  • August 2015
  • by Frost & Sullivan

Hot BPO Delivery Locations Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

Analysis of the South African Contact Centre Market 

  • € 4500
  • Industry report
  • July 2015
  • by Frost & Sullivan

Analysis of the South African Contact Centre Market : The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa’s Contact Centre Market To be successfully employed in a ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : South Africa

Business Strategy: How the Health Net-Cognizant Megadeal Is Relevant to the Rest of the Healthcare Payer IT Outsourcing Market

  • € 4091
  • Industry report
  • July 2015
  • by IDC

This IDC Health Insights report takes the megadeal of 2014 between Health Net and Cognizant as a point of reference within the context of historical data about IT outsourcing deals since 2008. It analyzes ...

  • Industries : Healthcare, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States, World

Worldwide CRM Applications Software Forecast, 2015-2019

  • € 4091
  • Industry report
  • June 2015
  • by IDC

This IDC study provides an updated market sizing for the worldwide CRM applications software market based on completed revenue modeling and a revised forecast for the market over a 10-year period, with ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

2015 EMEA Contact Center Systems Buyers Guide

  • € 9091
  • Industry report
  • June 2015
  • by Frost & Sullivan

Flexibility is the Key for Maintaining Relevance The landscape for choosing a contact center solutions partner has become complex with dozens of options across contact center system, cloud, and business ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe

Worldwide Contact Center Infrastructure and Software Forecast 2014-2018 and 2013 Vendor Shares

  • € 4091
  • Industry report
  • June 2015
  • by IDC

This IDC study examines the worldwide contact center infrastructure and software (CCIS) market for 2013; it also includes a five-year growth forecast for 2014-2018, as well as an overview of the trends ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World

Contact Center Applications Market in India CY 2014 : Customer Experience and Omnichannel Interaction Leading to High Adoption

  • € 4500
  • Industry report
  • June 2015
  • by Frost & Sullivan

Contact Center Applications Market in India CY 2014 : Customer Experience and Omnichannel Interaction Leading to High Adoption This Market Insight examines key trends, vendor performance, and vertical ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : India

EMEA Contact Center Infrastructure and Software 2014-2018 Forecast and 2013 Vendor Shares

  • € 4091
  • Industry report
  • June 2015
  • by IDC

This IDC study examines the EMEA CCIS market for 2013, including a five-year growth forecast for 2014-2018 supported by a description of trends and forecast assumptions for the period. For EMEA, the subregions ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe

Telephone Call Centers - The 2015 U.S. Market Research Report

  • € 177
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telephone Call Centers industry in the United States. These Market Research Reports are based on billions of data points created from millions ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

Telemarketing Bureaus and Other Contact Centers - The 2015 U.S. Market Research Report

  • € 177
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telemarketing Bureaus and Other Contact Centers industry in the United States. These Market Research Reports are based on billions of data ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

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