1. Market Research
  2. > IT Services
  3. > IT Outsourcing Market Trends
  4. > IT Outsourcing Analysis & Statistics, October 2013 (p8)

IT Outsourcing Analysis & Statistics, October 2013 (p8)

24/7 Customer Support

Talk to Veronica

+1 718 514 2762

211-240 of about 200 reports

Purchase Reports From Reputable Market Research Publishers

Profile of 12 Leading Canadian Managed Security  Services Providers

Profile of 12 Leading Canadian Managed Security Services Providers

  • $ 3500
  • Industry report
  • October 2013
  • by IDC

This IDC study profiles 12 MSSPs competing in the Canadian market and provides market research on customer preference with respect to provider type and services used. The research covers players that are ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Canada
Canadian Application Outsourcing Services 2013-2017 Forecast Update

Canadian Application Outsourcing Services 2013-2017 Forecast Update

  • $ 2000
  • Industry report
  • October 2013
  • by IDC

This IDC Forecast Update examines the application outsourcing services market and provides an updated forecast for the period from 2013 to 2017. In addition to the forecast for application management and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Canada
U.S. Payroll Outsourcing Services 2013-2017  Forecast and Analysis

U.S. Payroll Outsourcing Services 2013-2017 Forecast and Analysis

  • $ 4500
  • Industry report
  • October 2013
  • by IDC

This IDC study examines the competitive landscape and provides a five-year forecast for the U.S. market for payroll services. The purposes of this study are to analyze and quantify the U.S. market opportunity ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States
Call centres in Italy - Sector environment

Call centres in Italy - Sector environment

  • $ 495
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report provides information on the sector environment of the Call centres Italian market: detailed data on the sector by segment, market trends and its main drivers, competitive forces and their impact ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : Italy
Call centres in Italy

Call centres in Italy

  • $ 3080
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report supplies information on the Call centres Italian market and its competitors: market trends, SWOT and key success factors analysis, major companies performance indicators (total turnover, secto ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : Italy
Call centres in Italy - Main players

Call centres in Italy - Main players

  • $ 660
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report supplies information on the competitors typologies of the Call centres Italian market: types of operators, by segment, by nationality or ownership structure, ranking of companies in terms of ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : Italy
Analysis of the North America Managed Security Services Market

Analysis of the North America Managed Security Services Market

  • $ 4950
  • Industry report
  • October 2013
  • by Frost & Sullivan

Positioned for Growth in a Time of Uncertainty Managed Security Service Providers (MSSPs) monitor clients' IT infrastructure from the vendors' security operating centers (SOCs) to respond to anomalies ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Call centres in Italy - Sector financials

Call centres in Italy - Sector financials

  • $ 495
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report provides financial indicators on the Call centres Italian market: key characteristics and drivers of the demand and supply by segment, main reasons for the trends observed, financial indicators ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Italy
Analysis of the Asia-Pacific Hosted Contact Center Market

Analysis of the Asia-Pacific Hosted Contact Center Market

  • $ 20000
  • Industry report
  • October 2013
  • by Frost & Sullivan

Hosted Model Presents Attractive Benefits for Both Small-sized and Large Contact Centers This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Asia
Call centres in Italy - Competitive performances and market shares

Call centres in Italy - Competitive performances and market shares

  • $ 990
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report supplies information on the competitive performances of the operators of the Call centres Italian market: competitive performances by segment, market shares by segment, by distribution channel, ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Italy
Call centres in Italy - Overview

Call centres in Italy - Overview

  • $ 495
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report provides an overview of the Call centres Italian market and its competitors: key sector data by segment, major recent trends, supply and demand evolution and their main drivers, market leaders, ...

  • Industries : Call Center, Call Center, Call Center, Call Center, Telecom
  • Countries : Italy
Vital Signs - Health Insurance Exchanges: Real-Time Analyst Insights on HIX September 2013

Vital Signs - Health Insurance Exchanges: Real-Time Analyst Insights on HIX September 2013

  • $ 450
  • Industry report
  • October 2013
  • by Frost & Sullivan

Given the importance of the changes from PPACA and the creation of the health insurance marketplaces, we are providing our online Frost.com blog on HIX in collected form for the month of September fo ...

  • Industries : Health Insurance, IT Outsourcing, IT Outsourcing, IT Outsourcing, Insurance
  • Countries : United States
Market Service 9857 segment 58: Omni-Channel Customer Care

Market Service 9857 segment 58: Omni-Channel Customer Care

  • $ 1500
  • Industry report
  • August 2013
  • by Frost & Sullivan

New customer interaction channels are accelerating the adoption of multi-channel contact center routing. But the contact center industry is moving to create an omni-channel experience where cross channel ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Market Service 9857 segment 57: Collaborating Socially to Enhance the Customer Experience

Market Service 9857 segment 57: Collaborating Socially to Enhance the Customer Experience

  • $ 1500
  • Industry report
  • August 2013
  • by Frost & Sullivan

Social customer collaboration sites create and foster external and/or internal user communities that enable the resolution of customers’ issues, from finding information to resolving problems, and help ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Perspective: IT Outsourcing in Western Europe -- A Quick Snapshot

Perspective: IT Outsourcing in Western Europe -- A Quick Snapshot

  • $ 1500
  • Industry report
  • August 2013
  • by IDC

Drawing on the retail-specific responses from the last IDC European Vertical Markets Survey of IT decision makers, this IDC Perspective provides a quick snapshot around IT outsourcing trends in the Western ...

  • Industries : Retail
  • Countries : Europe
Solutionary: Building Situational Awareness into  Managed Security Services

Solutionary: Building Situational Awareness into Managed Security Services

  • $ 3500
  • Industry report
  • August 2013
  • by IDC

This IDC Vendor Profile analyzes Solutionary, a rapidly growing company that provides managed security services to enterprise and midmarket companies, and reviews key success factors: go-to-market strategy, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Technology-Enabled BPO: Meeting the Omni-channel Consumer Head On

Technology-Enabled BPO: Meeting the Omni-channel Consumer Head On

  • $ 1500
  • Industry report
  • August 2013
  • by Frost & Sullivan

The BPO value proposition, once centered around labor arbitrage, right-shoring and economies of scale, is changing. Consumer buying patterns and behaviors are changing as well. Meanwhile, service providers ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Asia
Brazil’s Contact Center Outsourcing Services Market 2013

Brazil’s Contact Center Outsourcing Services Market 2013

  • $ 3950
  • Industry report
  • July 2013
  • by Frost & Sullivan

Contact Centers Moving Beyond Traditional Customer Service The contact center outsourcing services market in 2012 witnessed a transition in which companies, aiming to seek higher rates of profitability, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Brazil
On-Demand Contact Center Providers  Profile Series: LiveOps

On-Demand Contact Center Providers Profile Series: LiveOps

  • $ 3500
  • Industry report
  • June 2013
  • by IDC

This IDC Vendor Profile highlights LiveOps, an on-demand contact center and customer care BPO service provider.

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
Arise Virtual Solutions: Using Flexible Staffing  to Drive Business Outcomes in the Contact Center

Arise Virtual Solutions: Using Flexible Staffing to Drive Business Outcomes in the Contact Center

  • $ 500
  • Industry report
  • June 2013
  • by IDC

This IDC Insight includes IDC's observations of Arise Virtual Solutions' business model as it relates to client demand for seasonality and flexibility.

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Western Europe CRM Application Vendor Shares, 2012

Western Europe CRM Application Vendor Shares, 2012

  • $ 3500
  • Industry report
  • June 2013
  • by IDC

This IDC study presents in-depth analysis of the Western European market for CRM applications, with all data reported in constant dollars. The study ranks the largest vendors by functional markets (contact ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Advertising and Marketing, Marketing, Marketing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Consumer Services
  • Countries : Europe
Indonesia UC, Collaboration, and Videoconferencing Survey 2012: Communications Usage and Preferences by Vertical Industry

Indonesia UC, Collaboration, and Videoconferencing Survey 2012: Communications Usage and Preferences by Vertical Industry

  • $ 3500
  • Industry report
  • June 2013
  • by IDC

This IDC study discusses and highlights major trends and issues in the adoption and usage of unified communications (UC), collaboration, and videoconferencing by Indonesia enterprises in every vertical ...

  • Industries : Telecom
  • Countries : Indonesia
Worldwide CRM Applications 2013-2017 Forecast  and 2012 Vendor Shares: A Stable Market in a Period  of Renewal

Worldwide CRM Applications 2013-2017 Forecast and 2012 Vendor Shares: A Stable Market in a Period of Renewal

  • $ 4900
  • Industry report
  • June 2013
  • by IDC

This IDC study provides an updated market sizing for the worldwide CRM applications market based on completed revenue modeling and a revised forecast for the market over a 10-year period, with a 5-yea ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Australia IT Outsourcing Services 2012-2017  Forecast and Analysis

Australia IT Outsourcing Services 2012-2017 Forecast and Analysis

  • $ 4500
  • Industry report
  • May 2013
  • by IDC

This IDC study presents an analysis of Australia's IT outsourcing services market. ITO remains the largest macro market by revenue terms in the Australian IT services market and is forecast to grow from ...

  • Industries : Business Outsourcing
  • Countries : Australia
Canadian Application Outsourcing Services  2013-2017 Forecast

Canadian Application Outsourcing Services 2013-2017 Forecast

  • $ 4500
  • Industry report
  • May 2013
  • by IDC

This IDC study examines the application outsourcing services market and provides a forecast for the period from 2013 to 2017. The application outsourcing services market in Canada continues to grow, posting ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Canada
Business Strategy: IT Outsourcing, Cloud Computing, Big Data, and Social Media: The Situation in the Nordic Retail Industry

Business Strategy: IT Outsourcing, Cloud Computing, Big Data, and Social Media: The Situation in the Nordic Retail Industry

  • $ 4500
  • Industry report
  • April 2013
  • by IDC

This IDC Retail Insights study focuses on the key IT trends that are impacting on the Nordic retail industry, namely: IT outsourcing, cloud computing, Big Data, and social media. This report leverages ...

  • Industries : Retail, Hosting, Hosting, IT Services, IT Services, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Denmark, Finland, Norway, Sweden
Buyer Conversation: Converged Solutions via Collaboration Platform Is the New Megatrend

Buyer Conversation: Converged Solutions via Collaboration Platform Is the New Megatrend

  • $ 3500
  • Industry report
  • April 2013
  • by IDC

This IDC Buyer Case Study reviews the recent conversation IDC had with Capgemini China in relation to its experiences with its convergence solution provider, Alcatel-Lucent Enterprise (ALU). This study ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : China
UK Outsourced Contact Centres: Market insight report

UK Outsourced Contact Centres: Market insight report

  • $ 1093
  • Industry report
  • March 2013
  • by Apex Insight

The contact centre industry is relatively young. It grew rapidly over the past couple of decades but has been impacted by recent, less certain, economic conditions. Its working practices have continued ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United Kingdom
Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Market 

Analysis of the Argentinean and Chilean Contact Center Outsourcing Services Market 

  • $ 6950
  • Industry report
  • February 2013
  • by Frost & Sullivan

The contact center outsourcing services market witnessed growth in revenue and workstations in Argentina and Chile during 2011 and 2012. The economic downturn in Europe and United States slowed demand ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Chile
Global Office and Contact Center Headset Market

Global Office and Contact Center Headset Market

  • $ 4950
  • Industry report
  • February 2013
  • by Frost & Sullivan

This study provides an in-depth analysis of the global office and contact center headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.