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IT Outsourcing Analysis & Statistics, May 2015 (p8)

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Canadian Infrastructure Outsourcing 2015-2019 Forecast

Canadian Infrastructure Outsourcing 2015-2019 Forecast

  • $ 4 500
  • Industry report
  • May 2015
  • by IDC

This IDC study of the Canadian infrastructure outsourcing market presents IDC's market sizing and spending forecast. The grave has been dug for some time now. The IT outsourcing market, which quietly marked ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Canada
U.S. Hosted and Cloud Contact Center Services 2015-2019 Forecast: The Impact of Consumer Expectations

U.S. Hosted and Cloud Contact Center Services 2015-2019 Forecast: The Impact of Consumer Expectations

  • $ 4 500
  • Industry report
  • May 2015
  • by IDC

This IDC study provides IDC's forecast for the hosted and on-demand (cloud) contact center services market for 2015-2019. This study highlights key assumptions and drivers that are creating changes and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Engineering Services Outsourcing (ESO) Market in India 2015-2019

Engineering Services Outsourcing (ESO) Market in India 2015-2019

  • $ 2 500
  • Industry report
  • April 2015
  • by Infiniti Research Limited

About ESO ESO refers to the outsourcing of specific engineering services. Engineering services are the core business activities of industries such as automotive and aerospace. However, due to lack of expertise ...

  • Industries : Business Outsourcing
  • Countries : India
2015 EMEA Hosted/Cloud Contact Center Buyers Guide

2015 EMEA Hosted/Cloud Contact Center Buyers Guide

  • $ 10 000
  • Industry report
  • April 2015
  • by Frost & Sullivan

Scope The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe
Worldwide and U.S. Business Process Outsourcing Services 2015-2019 Forecast

Worldwide and U.S. Business Process Outsourcing Services 2015-2019 Forecast

  • $ 4 500
  • Industry report
  • April 2015
  • by IDC

This IDC study provides IDC's forecast for the worldwide and U.S. business process outsourcing (BPO) market by key horizontals for the 2015-2019 forecast period. This study highlights key assumptions and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World, United States
Global R&D Outsourcing Market 2015-2019

Global R&D Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • April 2015
  • by Infiniti Research Limited

About R&D outsourcing R&D outsourcing refers to the outsourcing of specific R&D activities to third-party service providers for designing, prototyping, testing, production, and sales. The need to survive ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Aspartic Acid Market Analysis By Application (Feed Supplements, Medicine, Polyaspartic Acid, Aspartame, L-Alanine) And Segment Forecasts To 2022

Aspartic Acid Market Analysis By Application (Feed Supplements, Medicine, Polyaspartic Acid, Aspartame, L-Alanine) And Segment Forecasts To 2022

  • $ 4 700
  • Industry report
  • April 2015
  • by Grand View Research

The Global Aspartic Acid Market is expected to reach USD 101.0 million by 2022, according to a new study by Grand View Research, Inc. Increasing aspartame demand in the form of artificial sweetener from ...

  • Industries : Business Outsourcing
  • Countries : United States
Global Help Desk Outsourcing Market 2015-2019

Global Help Desk Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • April 2015
  • by Infiniti Research Limited

About Helpdesk Outsourcing Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in ...

  • Industries : Business Outsourcing, Office and Storage Furniture, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Leveraging the Contact Center as the Touch Point for Customer Insights and Engagement

Leveraging the Contact Center as the Touch Point for Customer Insights and Engagement

  • $ 3 500
  • Industry report
  • April 2015
  • by IDC

This IDC study summarizes some of the key discussions from the recent Contact Centers Executive Roundtable. The attendees included senior IT executives and senior line-of-business (LOB) managers from a ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Capgemini North America Analyst Day Event: Resurge of Large Deals

Capgemini North America Analyst Day Event: Resurge of Large Deals

  • $ 500
  • Industry report
  • April 2015
  • by IDC

This IDC Insight discusses about Capgemini's large deal pursuits in recent years and provides IDC's insight into large deal making in enterprise services. A recurring question in the services market in ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
The Changing Landscape for Customer Support and CRM

The Changing Landscape for Customer Support and CRM

  • $ 1 500
  • Industry report
  • April 2015
  • by Frost & Sullivan

A Growing Need to Improve the Customer Experience Prompts Companies to Step up Customer Support Customers are becoming more reliant on computer hardware, software, and services in their lives and work. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Cloud Contact Center Services Profile: LiveOps

Cloud Contact Center Services Profile: LiveOps

  • $ 3 500
  • Industry report
  • April 2015
  • by IDC

This IDC Vendor Profile highlights LiveOps' cloud contact center offerings and capabilities.

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
The 2016-2021 World Outlook for Contact Centres

The 2016-2021 World Outlook for Contact Centres

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for contact centres across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Plantronics, Inc. (USA)

Plantronics, Inc. (USA)

  • $ 350
  • Industry report
  • April 2015
  • by Global Industry Analysts

This report presents quick facts about Plantronics, Inc., which is principally involved in the Manufacture and Distribution of Lightweight Communications Headsets, Telephone Headset Systems, and Accessories. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
The 2016-2021 World Outlook for Business Process Outsourcing (BPO) Services

The 2016-2021 World Outlook for Business Process Outsourcing (BPO) Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for business process outsourcing (BPO) services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Engineering Services Outsourcing (ESO)

The 2016-2021 World Outlook for Engineering Services Outsourcing (ESO)

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for engineering services outsourcing (ESO) across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Call Center Services

The 2016-2021 World Outlook for Call Center Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for call center services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Telemarketing

The 2016-2021 World Outlook for Telemarketing

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for telemarketing across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
IDC%s Worldwide Services Taxonomy, 2015

IDC%s Worldwide Services Taxonomy, 2015

  • $ 3 500
  • Industry report
  • March 2015
  • by IDC

This IDC study provides a detailed description of IDC's services market taxonomy. For 2015, the taxonomy includes individual foundation markets grouped within three primary market segments: project oriented, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, IT Services, IT Services
  • Countries : World
Global BPO Market in the Public Sector 2015-2019

Global BPO Market in the Public Sector 2015-2019

  • $ 3 000
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Global BPO Market in Public Sector BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World
Vendor and Sourcing Management: ISO 37500 -- Setting Global Outsourcing Standards

Vendor and Sourcing Management: ISO 37500 -- Setting Global Outsourcing Standards

  • $ 4 000
  • Industry report
  • March 2015
  • by IDC

This IDC study informs outsourcing buyers of the importance of a well-defined methodology for managing the outsourcing life cycle. Outsourcing of IT and business processes is much more complicated than ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, India, World
Global Desktop Outsourcing Market 2015-2019

Global Desktop Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Desktop Outsourcing Desktop outsourcing refers to the outsourcing of desktop management tasks to a third party. Desktop outsourcing provides centralized management and significant reduction in costs. ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Hosted Contact Center Services Profile: West Corp.

Hosted Contact Center Services Profile: West Corp.

  • $ 3 500
  • Industry report
  • March 2015
  • by IDC

This IDC Vendor Profile highlights West Corp.'s hosted contact center offerings and capabilities.

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
Global Business Process Outsourcing (BPO) Industry

Global Business Process Outsourcing (BPO) Industry

  • $ 4 950
  • Industry report
  • March 2015
  • by Global Industry Analysts

This report analyzes the worldwide markets for Business Process Outsourcing (BPO) in US$ Million by the following Horizontal Segments: Finance & Accounting, Customer Services, HR, KPO, and Procurement. ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, Japan, Europe, Asia, Canada
Japan Business Service 2014-2018 Forecast and 2013 Review: 1H14

Japan Business Service 2014-2018 Forecast and 2013 Review: 1H14

  • $ 5 000
  • Industry report
  • March 2015
  • by IDC

This IDC study (a translation of the Japanese document IDC #J14280104) explores situations and trends in the Japan business consulting market and the Japan key horizontal business process outsourcing (BPO) ...

  • Industries : Business Consultancy and Audit, Business Services
  • Countries : Japan
Payroll and Other Office Administrative Services in Australia – Industry Market Research Report

Payroll and Other Office Administrative Services in Australia – Industry Market Research Report

  • $ 785
  • Industry report
  • February 2015
  • by Ibisworld

Payrolling in it: Compliance requirements have boosted demand for industry services Payroll and Other Office Administrative Services in Australia This industry includes companies that provide a range ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Australia
Outsourcing Market in the APAC Region 2015-2019

Outsourcing Market in the APAC Region 2015-2019

  • $ 3 000
  • Industry report
  • February 2015
  • by Infiniti Research Limited

About Outsourcing Outsourcing is the process of subcontracting the technical or non-technical functions of an organization to a third-party vendor that has expertise in the required domains. It helps firms ...

  • Industries : Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, United States
The Contact Centre Goes Social

The Contact Centre Goes Social

  • $ 2 500
  • Industry report
  • February 2015
  • by IDC

This IDC Insight looks at the maturing nature of social media and how it applies to the contact centre. The contact centre space has been slow to adopt social media due to the complexity around engagement, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
Business Process Outsourcing Services in the US - Industry Market Research Report

Business Process Outsourcing Services in the US - Industry Market Research Report

  • $ 1 020
  • Industry report
  • February 2015
  • by Ibisworld

Business Process Outsourcing Services The Business Process Outsourcing (BPO) Services industry prospered over the five years to 2015. The improving US economy, coupled with rising revenue in the finance ...

  • Industries : Business Outsourcing
  • Countries : United States
Adaptive Trials: Market Dynamics and Service Provider Benchmarking

Adaptive Trials: Market Dynamics and Service Provider Benchmarking

  • $ 3 960
  • Industry report
  • February 2015
  • by Industry Standard Research

Report Overview This report offers sponsors, CROs, and specialist adaptive trial companies an in-depth look at the market dynamics, perception, and use of adaptive trials as they are quickly becoming a ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
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