It Outsourcing Analysis & Statistics, March 2012 (p9)

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Refining Business Models for SMB Tech Support´┐Ż

Refining Business Models for SMB Tech Support´┐Ż

  • $ 3 200
  • Industry report
  • March 2012
  • by Parks Associates

This report examines market trends for consumer tech support services. It analyzes the evolution of tech support businesses as they have expanded business models to include new services, gauges the impact ...

  • Industries : Call Center, Consumer Electronics
  • Countries : World
Premium Data Centre Europe - 2012 Pricing, Business Model & Services

Premium Data Centre Europe - 2012 Pricing, Business Model & Services

  • $ 3 192
  • Industry report
  • March 2012
  • by Tariff Consultancy

The new Premium Data Centre report provides an analysis of raised floor space, standard rack space pricing and pricing per square metre across the 15 European country markets. The building of dedicated ...

  • Industries : It Outsourcing
  • Countries : Europe
North American Contact Center Outsourcing Markets

North American Contact Center Outsourcing Markets

  • $ 6 000
  • Industry report
  • February 2012
  • by Frost & Sullivan

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech ...

  • Industries : Call Center
  • Countries : United States, North America
DC Building Power: Emerging Trends, Application Drivers and Market Adoption Forecasts - Second Edition

DC Building Power: Emerging Trends, Application Drivers and Market Adoption Forecasts - Second Edition

  • $ 3 200
  • Industry report
  • February 2012
  • by Darnell

Various DC Building Power products and technologies are already providing sales opportunities across a range of applications. This comprehensive analysis provides decision makers with an insightful look ...

  • Industries : It Outsourcing
  • Countries : United States, Japan
International Data Center Strategy

International Data Center Strategy

  • $ 773
  • Industry report
  • February 2012
  • by DatacenterDynamics

Data centers have traditionally been in the hands of IT or facilities management but increasing IT complexity and the impact of IT on overall business success now means that in the context of an international ...

  • Industries : It Outsourcing
Global Voice/Speech Recognition Systems Industry

Global Voice/Speech Recognition Systems Industry

  • $ 1 995
  • Industry report
  • January 2012
  • by Global Industry Analysts

The global outlook series on Voice/Speech Recognition Systems provides a collection of market briefs, concise summaries and statistical anecdotes of research findings. The report offers a rudimentary overview ...

  • Industries : Call Center, Telephony
  • Countries : World
Private Telephone Communications Systems in Italy - Overview

Private Telephone Communications Systems in Italy - Overview

  • $ 563
  • Industry report
  • December 2011
  • by Databank - Cerved Group

This report provides an overview of the Private Telephone Communications Systems Italian market and its competitors: key sector data by segment, major recent trends, supply and demand evolution and thei ...

  • Industries : Telephony, Call Center
  • Countries : Italy
Private Telephone Communications Systems in Italy - Sector financials

Private Telephone Communications Systems in Italy - Sector financials

  • $ 563
  • Industry report
  • December 2011
  • by Databank - Cerved Group

This report provides financial indicators on the Private Telephone Communications Systems Italian market: key characteristics and drivers of the demand and supply by segment, main reasons for the trends ...

  • Industries : Telephony, Call Center
  • Countries : Italy
Private Telephone Communications Systems in Italy - Main players

Private Telephone Communications Systems in Italy - Main players

  • $ 750
  • Industry report
  • December 2011
  • by Databank - Cerved Group

This report supplies information on the competitors typologies of the Private Telephone Communications Systems Italian market: types of operators, by segment, by nationality or ownership structure, ranking ...

  • Industries : Telephony, It Outsourcing
  • Countries : Italy
Private Telephone Communications Systems in Italy - Competitive performances and market shares

Private Telephone Communications Systems in Italy - Competitive performances and market shares

  • $ 1 125
  • Industry report
  • December 2011
  • by Databank - Cerved Group

This report supplies information on the competitive performances of the operators of the Private Telephone Communications Systems Italian market: competitive performances by segment, market shares by segment, ...

  • Industries : Call Center, Telephony
  • Countries : Italy
Private Telephone Communications Systems in Italy - SWOT analysis

Private Telephone Communications Systems in Italy - SWOT analysis

  • $ 188
  • Industry report
  • December 2011
  • by Databank - Cerved Group

This report provides a SWOT analysis on the Private Telephone Communications Systems Italian market: strategic map of operators by market, product, typology, nationality, strategies observed by the main ...

  • Industries : Telephony, Call Center
  • Countries : Italy
Data Center Market in South Africa

Data Center Market in South Africa

  • $ 9 400
  • Industry report
  • November 2011
  • by Frost & Sullivan

Data centres are essential to modern organisations. The data loads worldwide are forever increasing, and that trend is set to continue. The uptake of data centre services is therefore forecast to be high ...

  • Industries : It Outsourcing
  • Countries : South Africa
Contact Centre Systems Markets in EMEA

Contact Centre Systems Markets in EMEA

  • $ 6 000
  • Industry report
  • October 2011
  • by Frost & Sullivan

This research study provides a quantitative analysis of the contact centre systems markets in Europe, Middle East and Africa (EMEA). The contact centre systems market is segmented into six product segments, ...

  • Industries : Call Center
  • Countries : Europe, Spain, Russian Federation, Italy, France, Germany, World, Africa, United Kingdom
North American Hosted Contact Center Markets

North American Hosted Contact Center Markets

  • $ 6 000
  • Industry report
  • October 2011
  • by Frost & Sullivan

This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted ...

  • Industries : Call Center
  • Countries : North America, United States
Global Interactive Voice Response (IVR) Systems Industry

Global Interactive Voice Response (IVR) Systems Industry

  • $ 4 500
  • Industry report
  • October 2011
  • by Global Industry Analysts

This report analyzes the worldwide markets for Interactive Voice Response (IVR) Systems in US$ Million by the following Product Segments: Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports, and 65 & Above ...

  • Industries : Call Center
  • Countries : World, United States, Canada
IP Converge Data Center, Inc. - Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

IP Converge Data Center, Inc. - Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

  • $ 350
  • Company report
  • September 2011
  • by MarketLine

Project Synopsis: Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Industries : It Outsourcing
World Data Center UPS Market

World Data Center UPS Market

  • $ 6 000
  • Industry report
  • June 2011
  • by Frost & Sullivan

This research covers the worldwide data center UPS market, examining drivers and restraints for growth, pricing, distribution, technology and demand trends. In addition, an in-depth analysis of the competitive ...

  • Industries : It Outsourcing
  • Countries : World
Mauritian BPO Market

Mauritian BPO Market

  • $ 7 000
  • Industry report
  • June 2011
  • by Frost & Sullivan

The aim of this study is to provide current and future overview of the Mauritian BPO market including market size, key competences, business environment and level of technological advancement. The key ...

  • Industries : It Outsourcing
  • Countries : Mauritius
Mexican and Central American and the Caribbean Contact Center Outsourcing Services Markets 2010

Mexican and Central American and the Caribbean Contact Center Outsourcing Services Markets 2010

  • $ 7 000
  • Industry report
  • May 2011
  • by Frost & Sullivan

This study examines the trends in the contact center outsourcing services markets in Mexico and Central America and the Caribbean and forecasts the market demand. It provides an extensive coverage of ...

  • Industries : Call Center
  • Countries : Mexico
Colombian and Peruvian Contact Center Outsourcing Services

Colombian and Peruvian Contact Center Outsourcing Services

  • $ 7 000
  • Industry report
  • May 2011
  • by Frost & Sullivan

This study examines the trends in the Colombian and Peruvian contact center outsourcing services market and forecasts the market demand. It provides an extensive coverage of the services delivered in each ...

  • Industries : Call Center
  • Countries : Colombia, Peru, South America
Contact Centre Outsourcing in Europe

Contact Centre Outsourcing in Europe

  • $ 6 000
  • Industry report
  • May 2011
  • by Frost & Sullivan

Contact centre outsourcing market in Europe is going through a period of consolidation. Contact centre clients are primarily focused on cost but we are seeing increasing focus on quality and added value ...

  • Industries : Call Center
  • Countries : Europe
Argentinean and Chilean Contact Center Outsourcing Services Market 2010

Argentinean and Chilean Contact Center Outsourcing Services Market 2010

  • $ 7 000
  • Industry report
  • April 2011
  • by Frost & Sullivan

This study examines trends in Argentina and Chile Contact Center Outsourcing Services industry and forecasts market demand. We provide an extensive coverage of services delivered both in each of the local ...

  • Industries : Call Center
  • Countries : Argentina, Chile, South America
Brazilian Contact Center Outsourcing Services Market 2010

Brazilian Contact Center Outsourcing Services Market 2010

  • $ 7 000
  • Industry report
  • April 2011
  • by Frost & Sullivan

This study covers the state of the Brazilian Contact Center Outsourcing market, analyzing drivers and restraints for growth, market trends, demand, offshore status and local trends. Afterwards, market ...

  • Industries : Call Center
  • Countries : Brazil
Global Data Center Management Software Market 2010-2014

Global Data Center Management Software Market 2010-2014

  • $ 590
  • Industry report
  • April 2011
  • by Linarch Information Solutions Pvt Ltd

The report analyses and forecasts the global market for Data Center Management Software. It provides current market values and future prospects of the market. It discusses the trends and drivers in the ...

  • Industries : It Outsourcing
  • Countries : World
EMEA Inbound Contact Routing Systems Markets

EMEA Inbound Contact Routing Systems Markets

  • $ 6 000
  • Industry report
  • March 2011
  • by Frost & Sullivan

This strategic analysis is part of Frost & Sullivan's continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems ...

  • Industries : It Outsourcing
  • Countries : Europe, Spain, Portugal, Italy, France, Germany, World, United Kingdom, Africa
2010 Leading Providers of Contact Center Outsourcing

2010 Leading Providers of Contact Center Outsourcing

  • $ 2 500
  • Industry report
  • March 2011
  • by Black book

Introduction This report finds that most providers receiving the highest rankings in the 2010 Black Book of Outsourcing survey tended to be large companies with global presence in the contact center outsourcing ...

  • Industries : Call Center
  • Countries : Australia, Canada, India
Strategic Sourcing for Sustainable Savings

Strategic Sourcing for Sustainable Savings

  • $ 344
  • Industry report
  • January 2011
  • by Textiles Intelligence

The global recession has forced companies at all stages in the supply chain to look for ways of cutting costs. Although the worst of the recession is over in most countries, executives are questioning ...

  • Industries : It Outsourcing
Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

  • $ 18 000
  • Industry report
  • December 2010
  • by Frost & Sullivan

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting ...

  • Industries : Call Center
  • Countries : South Korea, Asia, Japan, India, China
2010 APAC Data Center Market Research on Electrical Infrastructure An End-user Perspective

2010 APAC Data Center Market Research on Electrical Infrastructure An End-user Perspective

  • $ 10 000
  • Industry report
  • December 2010
  • by Frost & Sullivan

The objectives of this research was to provide an overview of the data center market. Specifically, the general and the uninterruptable power supply requirements, the generalities of the precision ai ...

  • Industries : It Outsourcing, Hardware and Electronic Equipment
  • Countries : New Zealand, Australia
Latin American Contact Center Applications Market 2010

Latin American Contact Center Applications Market 2010

  • $ 6 500
  • Industry report
  • December 2010
  • by Frost & Sullivan

The Latin American contact center applications market generated revenues of $354.7 million in 2009. After a slow fourth Semester of 2008, the year was characterized by a strong recessive economic environment ...

  • Industries : Call Center
  • Countries : South America, United States

19 Companies

Read our Company Profiles

Capgemini U.S. L.L.C.

United States

Satyam

United Kingdom

Hewlett-Packard Co.

United States

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