It Outsourcing Analysis & Statistics, May 2011 (p9)

24/7 Customer Support

Talk to Amrita

+1 718 303 2019

All regions

You might be interested in: Data Center, Data Centre, Bpo, more »

241-270 of about 300 reports

Purchase Reports From Reputable Market Research Publishers

Mexican and Central American and the Caribbean Contact Center Outsourcing Services Markets 2010

Mexican and Central American and the Caribbean Contact Center Outsourcing Services Markets 2010

  • $ 7 000
  • Industry report
  • May 2011
  • by Frost & Sullivan

This study examines the trends in the contact center outsourcing services markets in Mexico and Central America and the Caribbean and forecasts the market demand. It provides an extensive coverage of ...

  • Industries : Call Center
  • Countries : Mexico
Colombian and Peruvian Contact Center Outsourcing Services

Colombian and Peruvian Contact Center Outsourcing Services

  • $ 7 000
  • Industry report
  • May 2011
  • by Frost & Sullivan

This study examines the trends in the Colombian and Peruvian contact center outsourcing services market and forecasts the market demand. It provides an extensive coverage of the services delivered in each ...

  • Industries : Call Center
  • Countries : Colombia, Peru, South America
Contact Centre Outsourcing in Europe

Contact Centre Outsourcing in Europe

  • $ 6 000
  • Industry report
  • May 2011
  • by Frost & Sullivan

Contact centre outsourcing market in Europe is going through a period of consolidation. Contact centre clients are primarily focused on cost but we are seeing increasing focus on quality and added value ...

  • Industries : Call Center
  • Countries : Europe
Argentinean and Chilean Contact Center Outsourcing Services Market 2010

Argentinean and Chilean Contact Center Outsourcing Services Market 2010

  • $ 7 000
  • Industry report
  • April 2011
  • by Frost & Sullivan

This study examines trends in Argentina and Chile Contact Center Outsourcing Services industry and forecasts market demand. We provide an extensive coverage of services delivered both in each of the local ...

  • Industries : Call Center
  • Countries : Argentina, Chile, South America
Brazilian Contact Center Outsourcing Services Market 2010

Brazilian Contact Center Outsourcing Services Market 2010

  • $ 7 000
  • Industry report
  • April 2011
  • by Frost & Sullivan

This study covers the state of the Brazilian Contact Center Outsourcing market, analyzing drivers and restraints for growth, market trends, demand, offshore status and local trends. Afterwards, market ...

  • Industries : Call Center
  • Countries : Brazil
Global Data Center Management Software Market 2010-2014

Global Data Center Management Software Market 2010-2014

  • $ 590
  • Industry report
  • April 2011
  • by Linarch Information Solutions Pvt Ltd

The report analyses and forecasts the global market for Data Center Management Software. It provides current market values and future prospects of the market. It discusses the trends and drivers in the ...

  • Industries : It Outsourcing
  • Countries : World
EMEA Inbound Contact Routing Systems Markets

EMEA Inbound Contact Routing Systems Markets

  • $ 6 000
  • Industry report
  • March 2011
  • by Frost & Sullivan

This strategic analysis is part of Frost & Sullivan's continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems ...

  • Industries : It Outsourcing
  • Countries : Europe, Spain, Portugal, Italy, France, Germany, World, United Kingdom, Africa
2010 Leading Providers of Contact Center Outsourcing

2010 Leading Providers of Contact Center Outsourcing

  • $ 2 500
  • Industry report
  • March 2011
  • by Black book

Introduction This report finds that most providers receiving the highest rankings in the 2010 Black Book of Outsourcing survey tended to be large companies with global presence in the contact center outsourcing ...

  • Industries : Call Center
  • Countries : Australia, Canada, India
Strategic Sourcing for Sustainable Savings

Strategic Sourcing for Sustainable Savings

  • $ 344
  • Industry report
  • January 2011
  • by Textiles Intelligence

The global recession has forced companies at all stages in the supply chain to look for ways of cutting costs. Although the worst of the recession is over in most countries, executives are questioning ...

  • Industries : It Outsourcing
Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

  • $ 18 000
  • Industry report
  • December 2010
  • by Frost & Sullivan

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting ...

  • Industries : Call Center
  • Countries : South Korea, Asia, Japan, India, China
2010 APAC Data Center Market Research on Electrical Infrastructure An End-user Perspective

2010 APAC Data Center Market Research on Electrical Infrastructure An End-user Perspective

  • $ 10 000
  • Industry report
  • December 2010
  • by Frost & Sullivan

The objectives of this research was to provide an overview of the data center market. Specifically, the general and the uninterruptable power supply requirements, the generalities of the precision ai ...

  • Industries : It Outsourcing, Hardware and Electronic Equipment
  • Countries : New Zealand, Australia
Latin American Contact Center Applications Market 2010

Latin American Contact Center Applications Market 2010

  • $ 6 500
  • Industry report
  • December 2010
  • by Frost & Sullivan

The Latin American contact center applications market generated revenues of $354.7 million in 2009. After a slow fourth Semester of 2008, the year was characterized by a strong recessive economic environment ...

  • Industries : Call Center
  • Countries : South America, United States
North American IVR and Voice Portal Systems Markets

North American IVR and Voice Portal Systems Markets

  • $ 6 000
  • Industry report
  • November 2010
  • by Frost & Sullivan

This strategic analysis is part of Frost & Sullivan’s continued coverage of the contact center marketplace. The scope of this research study includes traditional IVR systems and enterprise voice portals. ...

  • Industries : Telephony, It Outsourcing
  • Countries : United States
Latin America Contact Center Outsourcing Services Market 2010

Latin America Contact Center Outsourcing Services Market 2010

  • $ 10 000
  • Industry report
  • November 2010
  • by Frost & Sullivan

This study examines trends in the Latin American contact center outsourcing services industry and forecasts market demand. We provide an extensive coverage of services delivered both in each of the local ...

  • Industries : Call Center
  • Countries : South America
Asia Pacific Contact Center Services Market CY 2009

Asia Pacific Contact Center Services Market CY 2009

  • $ 25 000
  • Industry report
  • October 2010
  • by Frost & Sullivan

This research deliverable discusses the contact center services market in the Asia Pacific region. Six regions are examined: Australia and New Zealand, Greater China, India, Japan, South Korea and ASEAN. ...

  • Industries : Call Center
  • Countries : South Korea, Asia, India, China, Japan, World
Voice Recognition: Technologies and Global Markets

Voice Recognition: Technologies and Global Markets

  • $ 6 650
  • Industry report
  • September 2010
  • by BCC Research

The voice recognition technologies market will grow at a compound annual growth rate (CAGR) of 8.8% between 2010 and 2015. The total market is valued at an estimated $38.4 billion in 2010 and is expected ...

  • Industries : Telephony, It Outsourcing, Audio and Video Equipment, Software
  • Countries : World
North American Inbound Contact Routing Systems Markets

North American Inbound Contact Routing Systems Markets

  • $ 6 000
  • Industry report
  • September 2010
  • by Frost & Sullivan

This study covers the state of the North American Inbound Contact Routing Systems Market, examining drivers and restraints for growth, pricing, distribution, technology, demand and geographical trends. ...

  • Industries : Call Center, Telecommunication Services, Network Equipment
  • Countries : United States, North America
EMEA Agent Performance Optimization Markets

EMEA Agent Performance Optimization Markets

  • $ 6 000
  • Industry report
  • September 2010
  • by Frost & Sullivan

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management ...

  • Industries : Software, Call Center
  • Countries : Europe, United Kingdom, Spain, Portugal, Italy, France, Germany, Russian Federation, World, Africa
North American Agent Performance Optimization Markets

North American Agent Performance Optimization Markets

  • $ 6 000
  • Industry report
  • July 2010
  • by Frost & Sullivan

Agent Performance Optimization (APO) is a set of contact center applications that seek to increase agent effectiveness, reduce workforce costs and improve service levels. This research service looks at ...

  • Industries : Call Center, Software, Business Consultancy and Audit, It Services
  • Countries : United States
US and Japanese Telemarketing Industry

US and Japanese Telemarketing Industry

  • $ 3 950
  • Industry report
  • July 2010
  • by Global Industry Analysts

This report analyzes the US and Japanese markets for Telemarketing in US$ Million. Annual estimates and forecasts are provided for the period 2007 through 2015. Also, a six-year historic analysis is provided ...

  • Industries : Call Center, Advertising and Marketing
  • Countries : Japan, United States
North American Outbound Dialer Systems Market

North American Outbound Dialer Systems Market

  • $ 6 000
  • Industry report
  • July 2010
  • by Frost & Sullivan

Outbound dialer systems used in contact centers facilitate the automated placement of outbound telephone calls. This study focuses on outbound dialer systems that are premises-based. This study discusses ...

  • Industries : It Outsourcing, Telecommunication Services
  • Countries : United States
North American Speech Applications Development Market for Contact Centers

North American Speech Applications Development Market for Contact Centers

  • $ 6 000
  • Industry report
  • March 2010
  • by Frost & Sullivan

About two-thirds of North American contact center organizations have plans to either build or enhance their contact center speech applications over the next twelve months based on a Frost & Sullivan survey ...

  • Industries : Call Center, Hardware and Electronic Equipment
  • Countries : United States
2009 Top State and Local Government ITO Vendors, Black Book Survey 2009 Results

2009 Top State and Local Government ITO Vendors, Black Book Survey 2009 Results

  • $ 2 500
  • Industry report
  • March 2010
  • by Black book

The American Recovery and Reinvestment Act hopes to stimulate the US economy through funded public sector technology projects. For the foreseeable future, the fortified overseeing of stimulus and TARP ...

  • Industries : Business Outsourcing, It Outsourcing, E-government
  • Countries : United States
Latin American IT Infrastructure Outsourcing Services Markets

Latin American IT Infrastructure Outsourcing Services Markets

  • $ 6 500
  • Industry report
  • February 2010
  • by Frost & Sullivan

Even though the worldwide economic crisis has negatively affected the Latin American IT infrastructure outsourcing markets, the region is forecast to grow at higher levels than more mature regions such ...

  • Industries : Business Outsourcing, It Outsourcing
  • Countries : United States
2009 Top Healthcare Payer BPO Vendors, Black Book Survey 2009 Results

2009 Top Healthcare Payer BPO Vendors, Black Book Survey 2009 Results

  • $ 2 500
  • Industry report
  • February 2010
  • by Black book

In 2009, the Black Book healthcare BPO industry user survey investigated over 130 contracts held by 352 of the top nonprofit, charitable organizations and related agency spending clients globally in the ...

  • Industries : Healthcare, It Outsourcing, Business Outsourcing
  • Countries : World, United States
2009 Top Education ITO Vendors, Black Book Survey 2009 Results

2009 Top Education ITO Vendors, Black Book Survey 2009 Results

  • $ 2 500
  • Industry report
  • February 2010
  • by Black book

In 2009, the Black Book IT outsourcing (ITO) education industry user survey investigated over 138 contracts held by 455 education agencies and companies globally. 18 key performance indicators (KPIs) o ...

  • Industries : Education and Training, It Outsourcing
  • Countries : United States, World, United Kingdom, Europe
2009 Top Healthcare ITO Vendors, Black Book Survey 2009 Results

2009 Top Healthcare ITO Vendors, Black Book Survey 2009 Results

  • $ 2 500
  • Industry report
  • February 2010
  • by Black book

This report uses a subset of The 2009 Black Book of Outsourcing client experience survey consisting of over 182 IT and application outsourcing (AO) contracts held by 84 of the top servicers of healthcare ...

  • Industries : Managed Care, Healthcare, It Outsourcing
  • Countries : North America, World, United States
2009 Top Legacy Migration ITO Vendors, Black Book Survey 2009 Results

2009 Top Legacy Migration ITO Vendors, Black Book Survey 2009 Results

  • $ 2 500
  • Industry report
  • February 2010
  • by Black book

In 2009, the Black Book ITO legacy migration, systems transformation and IT modernization user survey investigated the customer experience of nearly 400 corporate and organizational decision-makers and ...

  • Industries : Telephony, Legal Services, It Outsourcing
  • Countries : World, United States
2009 Top Healthcare Payer ITO Vendors, Black Book Survey 2009 Results

2009 Top Healthcare Payer ITO Vendors, Black Book Survey 2009 Results

  • $ 2 500
  • Industry report
  • February 2010
  • by Black book

In order to rank the organizations, 18 key performance indicators (KPIs) or criteria are employed, scored on each respective vendor in ITO initiatives, and ranked on a 1-10 scale in mean format. The key ...

  • Industries : Managed Care, Healthcare, It Outsourcing
2009 Top Telecommunications ITO Vendors, Black Book Survey 2009 Results

2009 Top Telecommunications ITO Vendors, Black Book Survey 2009 Results

  • $ 2 500
  • Industry report
  • February 2010
  • by Black book

The 2009 Black Book of Outsourcing client experience survey investigates a subset of over 186 technology and application outsourcing (AO) contracts held by 77 of the top suppliers of the telecommunications ...

  • Industries : Telecommunication Services, It Outsourcing
  • Countries : Philippines, World, United States, Europe, India
About 800 reports

Download Unlimited Documents from Trusted Public Sources

It Outsourcing Industry in the US - Forecast

  • Mellanox Edr 100gb/s Infiniband Solutions Chosen for Leading Sup...
  • November 2014
    2 pages
  • It Outsourcing  

  • United States  

View report >

19 Companies

Read our Company Profiles

Capgemini U.S. L.L.C.

United States

Hewlett-Packard Co.

United States

Satyam

United Kingdom

ReportLinker is an award-winning market research solution that finds, filters and organizes the latest industry data so you get all the market research you need - quickly, in one place.