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IT Outsourcing Analysis & Statistics in Australia, April 2014

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1-18 of 18 reports
Suncorp Group Limited : Company Profile and SWOT Analysis

Suncorp Group Limited : Company Profile and SWOT Analysis

  • $ 125
  • Company report
  • September 2013
  • by World Market Intelligence Ltd

Synopsis World Market Intelligence's 'Suncorp Group Limited : Company Profile and SWOT Analysis' contains in depth information and data about the company and its operations. The profile contains a company ...

  • Industries : Call Center
  • Countries : Australia
Call Centre Operation in Australia - Industry Market Research Report

Call Centre Operation in Australia - Industry Market Research Report

  • $ 890
  • Industry report
  • June 2013
  • by Ibisworld

Long distance calls: Despite demands for high quality services, outsourcing remains a threat Call Centre Operation in Australia Firms in this industry answer telephone calls and relay messages to clients. ...

  • Industries : Call Center
  • Countries : Australia
Call Centres & Integrated Industry ing Market in Australia

Call Centres & Integrated Industry ing Market in Australia

  • $ 980
  • Industry report
  • September 2012
  • by Ibisworld

Call for quality: Increased focus on customer service improves market performance Call Centres & Integrated Industry ing in Australia Companies in this market answer telephone calls and relay messages ...

  • Industries : Call Center
  • Countries : Australia
Assessment of the Asia-Pacific Contact Center Market

Assessment of the Asia-Pacific Contact Center Market

  • $ 20 000
  • Industry report
  • June 2012
  • by Frost & Sullivan

This study is an assessment of the contact center market across six regions in APAC: Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It presents market sizing and forecasts ...

  • Industries : Call Center
  • Countries : South Korea, Philippines, India, Asia, New Zealand, Australia, United States, World, Japan, China, Oceania
Brookfield Properties Corporation (BPO): Company Profile and SWOT Analysis

Brookfield Properties Corporation (BPO): Company Profile and SWOT Analysis

  • $ 125
  • Company report
  • April 2012
  • by World Market Intelligence Ltd

Synopsis World Market Intelligence's 'Brookfield Properties Corporation (BPO):Company Profile and SWOT Analysis' contains in depth information and data about the company and its operations. The profile ...

  • Industries : It Outsourcing
  • Countries : Canada, Australia, World, North America
Call Centres & Integrated Industry ing Market in Australia

Call Centres & Integrated Industry ing Market in Australia

  • $ 990
  • Industry report
  • January 2012
  • by Ibisworld

This is the first publication of IBISWorld's Call Centres & Integrated Industry ing in Australia Industry Risk Ratings Report. Industry Risk Ratings Synopsis This Industry Risk Ratings report is a detailed ...

  • Industries : Call Center
  • Countries : Australia
2010 Leading Providers of Contact Center Outsourcing

2010 Leading Providers of Contact Center Outsourcing

  • $ 2 500
  • Industry report
  • March 2011
  • by Black book

Introduction This report finds that most providers receiving the highest rankings in the 2010 Black Book of Outsourcing survey tended to be large companies with global presence in the contact center outsourcing ...

  • Industries : Call Center
  • Countries : Australia, Canada, India
Suncorp-Metway Limited (Symbol:SUN) SWOT Analysis, Strategy, Revenues and Profits

Suncorp-Metway Limited (Symbol:SUN) SWOT Analysis, Strategy, Revenues and Profits

  • $ 125
  • Company report
  • February 2011
  • by Global Data

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in ...

  • Industries : Call Center
  • Countries : Australia
Asia Pacific Contact Center Applications Market H1 2010

Asia Pacific Contact Center Applications Market H1 2010

  • $ 18 000
  • Industry report
  • December 2010
  • by Frost & Sullivan

The Asia Pacific Contact Center Applications Market H1 2010, study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, ...

  • Industries : Call Center
  • Countries : Asia, South Korea, Philippines, New Zealand, Singapore, Indonesia, Australia, World, Vietnam, Thailand, Taiwan, Malaysia, Japan, India, China, Oceania
2010 APAC Data Center Market Research on Electrical Infrastructure An End-user Perspective

2010 APAC Data Center Market Research on Electrical Infrastructure An End-user Perspective

  • $ 10 000
  • Industry report
  • December 2010
  • by Frost & Sullivan

The objectives of this research was to provide an overview of the data center market. Specifically, the general and the uninterruptable power supply requirements, the generalities of the precision ai ...

  • Industries : It Outsourcing, Hardware and Electronic Equipment
  • Countries : New Zealand, Australia
Asia Pacific Contact Center Applications Market CY 2009

Asia Pacific Contact Center Applications Market CY 2009

  • $ 25 000
  • Industry report
  • October 2010
  • by Frost & Sullivan

The Asia Pacific Contact Center Applications Market CY 2009 study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, ...

  • Industries : Call Center
  • Countries : Asia, South Korea, Philippines, New Zealand, Australia, Singapore, Indonesia, Vietnam, Thailand, Taiwan, Malaysia, Japan, India, China, World, Oceania
Asia Pacific Contact Center Applications Markets CY 2008

Asia Pacific Contact Center Applications Markets CY 2008

  • $ 25 000
  • Industry report
  • December 2009
  • by Frost & Sullivan

The Asia Pacific Contact Center Applications Markets CY2008 study covers 8 application segments, namely, Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response ...

  • Industries : Call Center
  • Countries : Asia, South Korea, Philippines, New Zealand, Australia, Singapore, Indonesia, World, Vietnam, Thailand, Taiwan, Malaysia, Japan, India, China, Oceania
Market Trends 2009 - Knowing Your Contact Center Outsourcing Customer (Customer Focus)

Market Trends 2009 - Knowing Your Contact Center Outsourcing Customer (Customer Focus)

  • $ 3 395
  • Industry report
  • September 2009
  • by Datamonitor

Introduction A Datamonitor end-user survey analyzing trends in contact center outsourcing procurement through 2009 Scope *Trends in current contact center operations and CRM budgets *Contact center managers' ...

  • Industries : Call Center
  • Countries : New Zealand, Australia
Call Center Industry: Managing outsourced contact center functions during the economic slowdown (Strategic Focus)

Call Center Industry: Managing outsourced contact center functions during the economic slowdown (Strategic Focus)

  • $ 3 395
  • Industry report
  • March 2009
  • by Datamonitor

Introduction A strategic blueprint designed to help outsourced contact center players navigate their horizontal function mix through the current recessionary period. Scope *A description of current industry ...

  • Industries : Call Center, It Outsourcing
  • Countries : World, Australia
Gaining Ground Market Overview in the Emerging Workforce Optimization Industries Market Overview in APAC (Strategic Focus)

Gaining Ground Market Overview in the Emerging Workforce Optimization Industries Market Overview in APAC (Strategic Focus)

  • $ 3 395
  • Industry report
  • March 2009
  • by Datamonitor

Introduction This market research report analyzes current industry trends, drivers and industry opportunities for workforce optimization solutions in the APAC region. It focuses on the opportunities in ...

  • Industries : Call Center, Human Resources
  • Countries : Australia, India, China, Japan, World, Philippines, Asia, Oceania, New Zealand
Market Trends : Knowing your contact center outsourcing customer

Market Trends : Knowing your contact center outsourcing customer

  • $ 3 395
  • Industry report
  • May 2008
  • by Datamonitor

Introduction A survey of users of contact center outsourcings services by end-users across North America, Western Europe and Australia / New Zealand. Scope 150 interviews with outsourcing investors from ...

  • Industries : Call Center, It Outsourcing
  • Countries : New Zealand, Australia
Claims Processing for Healthcare Payers (Market Model)

Claims Processing for Healthcare Payers (Market Model)

  • $ 15 000
  • Industry report
  • March 2008
  • by Datamonitor

Introduction This model sizes the market for claims processing in healthcare payers from 2007-2013. The model is segmented into government and private payers. In addition the market is broken down between ...

  • Industries : Healthcare, It Outsourcing
  • Countries : Australia, Canada, France, Germany, United States, United Kingdom, World, Oceania, Europe, North America
Call Center in Australia: APAC - a framework for contact center growth (Review Report)

Call Center in Australia: APAC - a framework for contact center growth (Review Report)

  • $ 3 395
  • Industry report
  • February 2008
  • by Datamonitor

Introduction A heterogeneous mélange of cultures, languages, consumers and countries categorize the Asia-Pacific (APAC) contact center industry . Understanding the full range of macroeconomic, social ...

  • Industries : Call Center, Information Technology and Media
  • Countries : India, China, Australia, Japan, South Korea, Asia, World, Oceania


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The Australian Call Center Industry Brief

  • Industry report
  • February 2012
  • 14 pages
  • by Corporation

... contact centre trend report salary guide 2012 who S earning what & why industry makeover why the industry must sell itself better the happy factor why happy staff equal happy profits how to beat ...


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