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54 reports
- Company report
- May 2013
- 4 pages
... Teleperformance teleperformance, the world S leading provider of outsourced crm and contact center services, serves companies around the world with customer acquisition, customer care, technical support and debt ...
September 2012
... Trade marketing (point of purchase) back - office latam voice-bpo with the new business ventures at contax, the potential market reaches new ventures r$44.7 Billion net revenue. Data ...
July 2012
... Demand for contact center services in latin america Acquisition of new clients and higher volume of operations in it and trade marketing Improvements in management processes Progress ...
July 2012
... And debt collection industry and enjoys a rapidly growing portfolio. Contax is fast becoming the only business process outsourcing (bpo) company with broad expertise in customer relationship management ...
April 2012
... In 1q. If there was any impact on the contact center which could also impact in 2q. Thank you. Marco schroeder: thanks, rodrigo. With regards to the price adjustments, the answer is yes. We ...
April 2012
... Y vivo / telefonica contract are ongoing, as the deadline was postponed to may 14, 2012 ebitda reached r$ 71 million: up 42% yoy Higher productivity in the contact center market More relevance from ...
February 2012
... The second National award to excellence in the contact center & bpo industry Will be awarded at the congress. Academic component in order to ensure a high quality and relevance ...
December 2011
... Outsourcing (bpo) company with broad expertise in customer relationship management (crm). By providing customized consulting services that differentiate it from competitors, contax is an integral part ...
December 2011
... Contact center company with net revenues in excess of r$ 1 bi and with almost 50,000 employees crm bpo in latin america consolidation of the strategy of being the only corporate service company ...