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It Outsourcing Analysis & Statistics in Germany, May 2013

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1-13 of 13 reports
Top 60 Call centres (Germany)

Top 60 Call centres (Germany)

  • $ 1 159
  • Industry report
  • November 2012
  • by Plimsoll Publishing Ltd UK

This report is an in-depth financial evaluation of the Germany Call centres. Using the unique Plimsoll method of analysis, each of the largest 60 companies is individually assessed and ranked against ...

  • Industries : Call Center
  • Countries : Germany
Analysis of the European, Middle Eastern, and African Contact Center Outsourcing MarketĀ 

Analysis of the European, Middle Eastern, and African Contact Center Outsourcing MarketĀ 

  • $ 6 000
  • Industry report
  • October 2012
  • by Frost & Sullivan

This research study examines market trends, drivers, and restraints for European Middle-Eastern and African contact center outsourcing market. This study provides market size, revenue forecasts and breakdown ...

  • Industries : Call Center
  • Countries : Europe, United Kingdom, France, Germany, World, Africa, Spain, Italy, Russian Federation
Contact Centre Systems Markets in EMEA

Contact Centre Systems Markets in EMEA

  • $ 6 000
  • Industry report
  • October 2011
  • by Frost & Sullivan

This research study provides a quantitative analysis of the contact centre systems markets in Europe, Middle East and Africa (EMEA). The contact centre systems market is segmented into six product segments, ...

  • Industries : Call Center
  • Countries : Europe, Spain, Russian Federation, Italy, France, Germany, World, Africa, United Kingdom
EMEA Inbound Contact Routing Systems Markets

EMEA Inbound Contact Routing Systems Markets

  • $ 6 000
  • Industry report
  • March 2011
  • by Frost & Sullivan

This strategic analysis is part of Frost & Sullivan's continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems ...

  • Industries : It Outsourcing
  • Countries : Europe, Spain, Portugal, Italy, France, Germany, World, United Kingdom, Africa
2011 Worldwide Telemarketing Services Industry Report

2011 Worldwide Telemarketing Services Industry Report

  • $ 249
  • Industry report
  • December 2010
  • by Barnes Reports

The Telemarketing Services Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2011 current and 2012 ...

  • Industries : Call Center
  • Countries : World, Argentina, Brazil, Mexico, Canada, Russian Federation, Italy, France, Germany, South Korea, Japan, India, China, Europe, United Kingdom, South America, Africa, Asia, North America
EMEA Agent Performance Optimization Markets

EMEA Agent Performance Optimization Markets

  • $ 6 000
  • Industry report
  • September 2010
  • by Frost & Sullivan

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management ...

  • Industries : Software, Call Center
  • Countries : Europe, United Kingdom, Spain, Portugal, Italy, France, Germany, Russian Federation, World, Africa
BPO services segment Market Overview in Germany to 2013

BPO services segment Market Overview in Germany to 2013

  • $ 895
  • Industry report
  • August 2009
  • by Datamonitor

Introduction This report provides detailed analysis and figures into the business process outsourcing (BPO) services segment in Germany. Scope *This databook provides comprehensive and up-to-date information ...

  • Industries : Solution Integration, It Outsourcing
  • Countries : Germany
Business Trends: Understanding Your Government Customer 2009 (Customer Focus)

Business Trends: Understanding Your Government Customer 2009 (Customer Focus)

  • $ 3 395
  • Company report
  • March 2009
  • by Datamonitor

Introduction Based on a survey of 150 government agencies in Europe and North America, this Datamonitor study provides insight into IT and business priorities. Results focus on two growing trends in the ...

  • Industries : It Outsourcing, Information Technology and Media
  • Countries : Canada, France, Germany, North America, Europe, World, United States, United Kingdom
Managed Services: Germany industry projection model (Interactive Model)

Managed Services: Germany industry projection model (Interactive Model)

  • $ 2 500
  • Industry report
  • June 2008
  • by Datamonitor

Introduction This interactive model offers the most comprehensive and up-to-date view of the revenue opportunities in the German WAN/managed services industry across various vertical industries. The projection ...

  • Industries : It Outsourcing
  • Countries : Germany
Market Trends : Government Technology - Understanding your Government Customer 2006 H1 (Customer Focus)

Market Trends : Government Technology - Understanding your Government Customer 2006 H1 (Customer Focus)

  • $ 3 395
  • Industry report
  • May 2008
  • by Datamonitor

Introduction Based on a survey of 151 regional, state and local government agencies in Europe and North America, this Datamonitor study provides insight into IT spending priorities. Results focus on fou ...

  • Industries : Solution Integration, It Outsourcing
  • Countries : Canada, France, Germany, North America, Europe, World, United States, United Kingdom
Market Trends : Government Technology - Understanding Your Government Customer 2006 (Customer Focus)

Market Trends : Government Technology - Understanding Your Government Customer 2006 (Customer Focus)

  • $ 3 395
  • Industry report
  • May 2008
  • by Datamonitor

Introduction Based on a survey of 100 local government agencies in Europe and North America, this Datamonitor study provides insight into IT and business priorities. Results focus on two growing trends ...

  • Industries : Broadband, It Outsourcing
  • Countries : North America, Europe, Canada, France, Germany, World, United States, United Kingdom
Navigation Systems in Canada: Government Technology - Understanding Your Government Customer 2007 (Customer Focus)

Navigation Systems in Canada: Government Technology - Understanding Your Government Customer 2007 (Customer Focus)

  • $ 3 395
  • Industry report
  • May 2008
  • by Datamonitor

Introduction Based on a survey of 150 state and local government agencies in Europe and North America, this Datamonitor study provides insight into IT and business priorities. Results focus on two growing ...

  • Industries : Navigation Systems, It Outsourcing
  • Countries : Canada, France, Germany, North America, Europe, World, United States, United Kingdom
Claims Processing for Healthcare Payers (Market Model)

Claims Processing for Healthcare Payers (Market Model)

  • $ 15 000
  • Industry report
  • March 2008
  • by Datamonitor

Introduction This model sizes the market for claims processing in healthcare payers from 2007-2013. The model is segmented into government and private payers. In addition the market is broken down between ...

  • Industries : Healthcare, It Outsourcing
  • Countries : Australia, Canada, France, Germany, United States, United Kingdom, World, Oceania, Europe, North America


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31 reports
Investor presentation: Call Center in Germany, Netherlands and France for Year 2011

Investor presentation: Call Center in Germany, Netherlands and France for Year 2011

  • Company report
  • March 2011
  • 36 pages
  • by Corporation

... Professionals strengthened further portugal - revenue -/- 12% (q1: -/- 6%) - contact center business main growth driver, manufacturing showed a strong deterioration - professionals ...


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