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It Outsourcing Analysis & Statistics in Australia, May 2013
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1-6 of 6 reports
Market Trends 2009 - Knowing Your Contact Center Outsourcing Customer (Customer Focus)
- $ 3 395
- Industry report
- September 2009
- by Datamonitor
Introduction A Datamonitor end-user survey analyzing trends in contact center outsourcing procurement through 2009 Scope *Trends in current contact center operations and CRM budgets *Contact center managers' ...
- Industries : Call Center
- Countries : New Zealand, Australia
Call Center Industry: Managing outsourced contact center functions during the economic slowdown (Strategic Focus)
- $ 3 395
- Industry report
- March 2009
- by Datamonitor
Introduction A strategic blueprint designed to help outsourced contact center players navigate their horizontal function mix through the current recessionary period. Scope *A description of current industry ...
- Industries : Call Center, It Outsourcing
- Countries : World, Australia
Gaining Ground Market Overview in the Emerging Workforce Optimization Industries Market Overview in APAC (Strategic Focus)
- $ 3 395
- Industry report
- March 2009
- by Datamonitor
Introduction This market research report analyzes current industry trends, drivers and industry opportunities for workforce optimization solutions in the APAC region. It focuses on the opportunities in ...
- Industries : Call Center, Human Resources
- Countries : Australia, India, China, Japan, World, Philippines, Asia, Oceania, New Zealand
Market Trends : Knowing your contact center outsourcing customer
- $ 3 395
- Industry report
- May 2008
- by Datamonitor
Introduction A survey of users of contact center outsourcings services by end-users across North America, Western Europe and Australia / New Zealand. Scope 150 interviews with outsourcing investors from ...
- Industries : Call Center, It Outsourcing
- Countries : New Zealand, Australia
Claims Processing for Healthcare Payers (Market Model)
- $ 15 000
- Industry report
- March 2008
- by Datamonitor
Introduction This model sizes the market for claims processing in healthcare payers from 2007-2013. The model is segmented into government and private payers. In addition the market is broken down between ...
- Industries : Healthcare, It Outsourcing
- Countries : Australia, Canada, France, Germany, United States, United Kingdom, World, Oceania, Europe, North America
Call Center in Australia: APAC - a framework for contact center growth (Review Report)
- $ 3 395
- Industry report
- February 2008
- by Datamonitor
Introduction A heterogeneous mélange of cultures, languages, consumers and countries categorize the Asia-Pacific (APAC) contact center industry . Understanding the full range of macroeconomic, social ...
- Industries : Call Center, Information Technology and Media
- Countries : India, China, Australia, Japan, South Korea, Asia, World, Oceania
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55 reports
New Zealand and Australia: Country Overview, 2011, focus on It Outsourcing
- Country report
- March 2011
- 37 pages
Datasquirt Ltd. - Annual Report 2011
March 2011Salmat Ltd. - Annual Report 2011
December 2011The Oceanian It Outsourcing Industry Brief
April 2013The Australian Call Center Industry Brief
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