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IT Outsourcing Analysis & Statistics in North America, August 2016

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Global Managed Security Services Market (2016 - 2022)

Global Managed Security Services Market (2016 - 2022)

  • $ 3 600
  • Industry report
  • June 2016
  • by KBV Research

Managed security service offers a platform for third party vendors specialized in managing networks to handle network security of a company. Network security is outsourced to a specialist partner within ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, North America
Cloud Based Contact Center Market  - North America Outlook (2016-20)

Cloud Based Contact Center Market - North America Outlook (2016-20)

  • $ 2 500
  • Industry report
  • July 2016
  • by ResearchFox Consulting

The Cloud Based Contact Center Market - North America report covers a detailed analysis of Cloud Based Contact Center Market - North America size, present & future trends, growth prospect and competition ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
North America Managed Security Services Market (2016 - 2022)

North America Managed Security Services Market (2016 - 2022)

  • $ 1 500
  • Industry report
  • June 2016
  • by KBV Research

In the North American region, the threat of Advanced Persistent Threats (APT), i.e. targeted attacks to access the proprietary and critical business data, is increasing rapidly. The government regulations ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Perspective: Spring 2016 Event Circuit Roundup -- Analytics and the Changing Regulatory Impact on the Cloud

Perspective: Spring 2016 Event Circuit Roundup -- Analytics and the Changing Regulatory Impact on the Cloud

  • $ 1 500
  • Industry report
  • May 2016
  • by IDC

This IDC Energy Insights Perspective reviews three utility events. IDC Energy Insights recently attended several utility events, including:Utility Analytics: Utility Analytics is a very solid gathering ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Cloud Based Contact Center Market by Solution, & by Application, by Vertical, by Region - Global Forecast to 2020

Cloud Based Contact Center Market by Solution, & by Application, by Vertical, by Region - Global Forecast to 2020

  • $ 7 150
  • Industry report
  • November 2015
  • by MarketsandMarkets

The cloud model has seen high demand and growth in the contact center market over the past few years. A cloud-based contact center is a deployment model that allows businesses to host their contact cente ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World, North America, United States, Europe
Nearshore is All Grown Up

Nearshore is All Grown Up

  • $ 1 500
  • Industry report
  • August 2015
  • by Frost & Sullivan

Hot BPO Delivery Locations Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Methods and Practices: 2015 Product and Service Innovation Survey -- Ensuring Quality Is the Primary Goal

Methods and Practices: 2015 Product and Service Innovation Survey -- Ensuring Quality Is the Primary Goal

  • $ 4 500
  • Industry report
  • June 2015
  • by IDC

This IDC Manufacturing Insights report is about our inaugural Product and Service Innovation Survey where we explore the business priorities and supporting technologies that manufacturing companies are ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Global Managed Security Services Market : Threat Detection and Remediation to Emerge as a Key Market Engine Over the Forecast Period

Global Managed Security Services Market : Threat Detection and Remediation to Emerge as a Key Market Engine Over the Forecast Period

  • $ 6 950
  • Industry report
  • March 2015
  • by Frost & Sullivan

Introduction •The global managed security services (MSS) research service provides a consolidated, top-level view of Frost & Sullivan’s regional research into the global MSS market. •This research ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America, World
2014 North America Hosted/Cloud Contact Center Buyers Guide : Selecting the Right Cloud Solution Provider for Your Contact Center

2014 North America Hosted/Cloud Contact Center Buyers Guide : Selecting the Right Cloud Solution Provider for Your Contact Center

  • $ 10 000
  • Industry report
  • December 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections. Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America
2014 North American Contact Center Systems Buyer's Guide

2014 North American Contact Center Systems Buyer's Guide

  • $ 10 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections: Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America
Customer Engagement in Government and Education in Europe and North America

Customer Engagement in Government and Education in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Current and Future Government and Education Vertical This study’s objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America
Customer Engagement in Healthcare in Europe and North America

Customer Engagement in Healthcare in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe, North America
Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Europe, North America
Customer Engagement in Communications in Europe and North America

Customer Engagement in Communications in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Europe, North America
Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America
Analysis of the North American Managed Security Services Market

Analysis of the North American Managed Security Services Market

  • $ 4 950
  • Industry report
  • July 2014
  • by Frost & Sullivan

APTs Drive New Service Opportunities This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Enterprise Priorities in Europe

Enterprise Priorities in Europe

  • $ 12 500
  • Industry report
  • June 2014
  • by Frost & Sullivan

Multichannel Customer Contact The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Europe, North America
Enterprise Priorities in North America: Contact Center Outsourcing

Enterprise Priorities in North America: Contact Center Outsourcing

  • $ 10 000
  • Industry report
  • June 2014
  • by Frost & Sullivan

Contact Center Outsourcing The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America
Enterprise Priorities in North America: Cloud Contact Center Solutions

Enterprise Priorities in North America: Cloud Contact Center Solutions

  • $ 10 000
  • Industry report
  • June 2014
  • by Frost & Sullivan

Cloud Contact Center Solutions The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America
Enterprise Priorities in North America

Enterprise Priorities in North America

  • $ 10 000
  • Industry report
  • June 2014
  • by Frost & Sullivan

Agent Performance Optimization The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in North American contact ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : North America
Opportunities in a Mature Contact Center Market

Opportunities in a Mature Contact Center Market

  • $ 1 500
  • Industry report
  • December 2013
  • by Frost & Sullivan

Growth in Hosted ACD, Chat, and Integration with UC Systems Frost & Sullivan forecasts that the total number of contact center seats will shrink from 4.1 million in 2012 to 4 million by 2017. Even so, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States, North America
Healthcare IT Outsourcing Market - By Application [Provider (EHR, RCM, LIMS) Payer (CRM, Claims Management, Fraud Detection, Billing) Life Science (ERP, CTMS, CDMS) Operational (SCM, BPM) & Infrastructure (IMS, Cloud Computing)] & Industry - Global Foreca

Healthcare IT Outsourcing Market - By Application [Provider (EHR, RCM, LIMS) Payer (CRM, Claims Management, Fraud Detection, Billing) Life Science (ERP, CTMS, CDMS) Operational (SCM, BPM) & Infrastructure (IMS, Cloud Computing)] & Industry - Global Foreca

  • $ 5 650
  • Industry report
  • August 2013
  • by MarketsandMarkets

Healthcare IT Outsourcing Market - By Application [Provider (EHR, RCM, LIMS) Payer (CRM, Claims Management, Fraud Detection, Billing) Life Science (ERP, CTMS, CDMS) Operational (SCM, BPM) & Infrastructure ...

  • Industries : Business Outsourcing, IT Services, IT Services, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, United States, North America
North American Contact Center Systems Market

North American Contact Center Systems Market

  • $ 4 950
  • Industry report
  • September 2012
  • by Frost & Sullivan

This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
North American Contact Center Outsourcing Markets

North American Contact Center Outsourcing Markets

  • $ 4 950
  • Industry report
  • February 2012
  • by Frost & Sullivan

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Service Opportunities for Medical Imaging Market of Europe 

Service Opportunities for Medical Imaging Market of Europe 

  • $ 4 950
  • Industry report
  • January 2012
  • by Frost & Sullivan

This research service provides a comprehensive analysis of the European services opportunities market for medical imaging. This research service includes an analysis of the challenges affecting the industry, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America


6 reports

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IT Outsourcing Industry - Company Report, 2014

  • January 2014
    4 pages
  • IT Outsourcing  

  • North America  

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