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IT Outsourcing Analysis & Statistics in North America, June 2017

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Cloud Based Contact Center Market - APAC Outlook (2017-21)

  • $ 2500
  • Industry report
  • February 2017
  • by ResearchFox Consulting

With the growth of cloud computing, cloud based solutions are letting organisations to expand and modernize their business at a cheaper cost with better security and reliability. Cloud based contact cente ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America, Europe

Cloud Based Contact Center Market - North America Outlook (2017-21)

  • $ 2500
  • Industry report
  • February 2017
  • by ResearchFox Consulting

With the growth of cloud computing, cloud based solutions are letting organisations to expand and modernize their business at a cheaper cost with better security and reliability. Cloud based contact cente ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America

Managed Security Services - Global Market Outlook (2016-2022)

  • $ 4157
  • Industry report
  • December 2016
  • by Stratistics MRC

According to Stratistics MRC, the Global Managed Security Services Market is valued at $17.52 billion in 2015 and is expected to reach $47.75 billion by 2022 growing at a CAGR of 15.3% from 2015 to 2022. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, Asia, Europe, North America

Cloud-Based Contact Center Market by Solution, Service, Application, Deployment Model, Organization size, Industry vertical, and Region - Global Forecast to 2021

  • $ 7150
  • Industry report
  • November 2016
  • by MarketsandMarkets

“Faster deployment, scalability of cloud technology, cloud compliance requirement, and need to manage disaster recovery is expected to drive the overall market” The cloud-based contact center market ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Hosting, Hosting, IT Services, IT Services
  • Countries : World, North America

2016 North America Cloud Contact Center Buyers Guide

  • $ 3000
  • Industry report
  • October 2016
  • by Frost & Sullivan

Setting the Stage for Digital Transformation The landscape for choosing a contact center solutions partner has become complex, with dozens of options to choose from across contact center systems, cloud, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America

North America Managed Security Services Market (2016 - 2022)

  • $ 1500
  • Industry report
  • June 2016
  • by KBV Research

In the North American region, the threat of Advanced Persistent Threats (APT), i.e. targeted attacks to access the proprietary and critical business data, is increasing rapidly. The government regulations ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

Global Managed Security Services Market (2016 - 2022)

  • $ 3600
  • Industry report
  • June 2016
  • by KBV Research

Managed security service offers a platform for third party vendors specialized in managing networks to handle network security of a company. Network security is outsourced to a specialist partner within ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, North America

Perspective: Spring 2016 Event Circuit Roundup -- Analytics and the Changing Regulatory Impact on the Cloud

  • $ 1500
  • Industry report
  • May 2016
  • by IDC

This IDC Energy Insights Perspective reviews three utility events. IDC Energy Insights recently attended several utility events, including:Utility Analytics: Utility Analytics is a very solid gathering ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

Cloud Based Contact Center Market by Solution, & by Application, by Vertical, by Region - Global Forecast to 2020

  • $ 7150
  • Industry report
  • November 2015
  • by MarketsandMarkets

The cloud model has seen high demand and growth in the contact center market over the past few years. A cloud-based contact center is a deployment model that allows businesses to host their contact cente ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Hosting, Hosting, IT Services, IT Services
  • Countries : World, North America, United States

Nearshore is All Grown Up

  • $ 1500
  • Industry report
  • August 2015
  • by Frost & Sullivan

Hot BPO Delivery Locations Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

Global Managed Security Services Market : Threat Detection and Remediation to Emerge as a Key Market Engine Over the Forecast Period

  • $ 6950
  • Industry report
  • March 2015
  • by Frost & Sullivan

Introduction •The global managed security services (MSS) research service provides a consolidated, top-level view of Frost & Sullivan’s regional research into the global MSS market. •This research ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America, World

2014 North America Hosted/Cloud Contact Center Buyers Guide : Selecting the Right Cloud Solution Provider for Your Contact Center

  • $ 10000
  • Industry report
  • December 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections. Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America

2014 North American Contact Center Systems Buyer's Guide

  • $ 10000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections: Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America

Customer Engagement in Government and Education in Europe and North America

  • $ 12500
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Current and Future Government and Education Vertical This study’s objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America

Customer Engagement in Healthcare in Europe and North America

  • $ 12500
  • Industry report
  • October 2014
  • by Frost & Sullivan

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe, North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, North America

Customer Engagement in Communications in Europe and North America

  • $ 12500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Europe, North America

Analysis of the North American Managed Security Services Market

  • $ 4950
  • Industry report
  • July 2014
  • by Frost & Sullivan

APTs Drive New Service Opportunities This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

Enterprise Priorities in Europe

  • $ 12500
  • Industry report
  • June 2014
  • by Frost & Sullivan

Multichannel Customer Contact The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Europe, North America

Enterprise Priorities in North America: Contact Center Outsourcing

  • $ 10000
  • Industry report
  • June 2014
  • by Frost & Sullivan

Contact Center Outsourcing The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America

Enterprise Priorities in North America: Cloud Contact Center Solutions

  • $ 10000
  • Industry report
  • June 2014
  • by Frost & Sullivan

Cloud Contact Center Solutions The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America



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