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IT Outsourcing Analysis & Statistics, September 2015

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Purchase Reports From Reputable Market Research Publishers

2015 EMEA Contact Center Systems Buyers Guide

2015 EMEA Contact Center Systems Buyers Guide

  • $ 10 000
  • Industry report
  • June 2015
  • by Frost & Sullivan

Flexibility is the Key for Maintaining Relevance The landscape for choosing a contact center solutions partner has become complex with dozens of options across contact center system, cloud, and business ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe
Analysis of the South African Contact Centre Market 

Analysis of the South African Contact Centre Market 

  • $ 6 000
  • Industry report
  • July 2015
  • by Frost & Sullivan

Analysis of the South African Contact Centre Market : The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa’s Contact Centre Market To be successfully employed in a ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : South Africa
Global Telecom Billing Outsourcing Market 2015-2019

Global Telecom Billing Outsourcing Market 2015-2019

  • $ 3 000
  • Industry report
  • July 2015
  • by Infiniti Research Limited

About Telecom Billing Outsourcing The telecommunication sector is struggling because, despite overall growth, it faces reduction in average revenue per user (ARPU), stringent regulations, and competition ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global Medical Outsourcing Industry Report 2015

Global Medical Outsourcing Industry Report 2015

  • $ 2 800
  • Industry report
  • August 2015
  • by QY Research Group

Summary The Global Medical Outsourcing Industry Report 2015 is a professional and in-depth study on the current state of the Medical Outsourcing industry. The report provides a basic overview of the industry ...

  • Industries : Healthcare, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World, China
Global Medical Billing Outsourcing Market 2015-2019

Global Medical Billing Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • August 2015
  • by Infiniti Research Limited

About Global Medical Billing Outsourcing Globally, healthcare spending is expected to increase, which will put additional pressure on healthcare delivery systems, governments, and insurers. The major reasons ...

  • Industries : Healthcare
  • Countries : World
Global S2P Outsourcing Market 2015-2019

Global S2P Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • June 2015
  • by Infiniti Research Limited

About global S2P outsourcing S2P is an effective strategy that delegates one or more business activities to external companies (suppliers) that then administer and manage the selected activity based on ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global CRM Outsourcing Market 2015-2019

Global CRM Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • June 2015
  • by Infiniti Research Limited

About CRM Outsourcing Customer relationship management (CRM) has become one of the most influential factors in building brand loyalty and strengthening of brand image. Call center interaction in CRM is ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Contact Center Applications Market in India CY 2014 : Customer Experience and Omnichannel Interaction Leading to High Adoption

Contact Center Applications Market in India CY 2014 : Customer Experience and Omnichannel Interaction Leading to High Adoption

  • $ 1 500
  • Industry report
  • June 2015
  • by Frost & Sullivan

Contact Center Applications Market in India CY 2014 : Customer Experience and Omnichannel Interaction Leading to High Adoption This Market Insight examines key trends, vendor performance, and vertical ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : India
Call Centres NORDIC  Industry report

Call Centres NORDIC Industry report

  • $ 1 033
  • Industry report
  • September 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s Call Centres (NORDIC) analysis is the most definitive and accurate study of the Call Centres (NORDIC) sector in 2015. The report is split into two sections and uses both a written and graphical ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Sweden
Business Process Outsourcing UK  Industry report

Business Process Outsourcing UK Industry report

  • $ 634
  • Industry report
  • September 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s Business Process Outsourcing (UK) analysis is the most definitive and accurate study of the Business Process Outsourcing (UK) sector in 2015. The report is split into two sections and uses ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom
Call Centres UK  Industry report

Call Centres UK Industry report

  • $ 634
  • Industry report
  • September 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s Call Centres (UK) analysis is the most definitive and accurate study of the Call Centres (UK) sector in 2015. The report is split into two sections and uses both a written and graphical analysis ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United Kingdom
Call Centre Systems UK  Industry report

Call Centre Systems UK Industry report

  • $ 634
  • Industry report
  • September 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s Call Centre Systems (UK) analysis is the most definitive and accurate study of the Call Centre Systems (UK) sector in 2015. The report is split into two sections and uses both a written and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom
Telephone Call Centers - The 2015 U.S. Market Research Report

Telephone Call Centers - The 2015 U.S. Market Research Report

  • $ 195
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telephone Call Centers industry in the United States. These Market Research Reports are based on billions of data points created from millions ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Telemarketing Bureaus and Other Contact Centers - The 2015 U.S. Market Research Report

Telemarketing Bureaus and Other Contact Centers - The 2015 U.S. Market Research Report

  • $ 195
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telemarketing Bureaus and Other Contact Centers industry in the United States. These Market Research Reports are based on billions of data ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Global Document Outsourcing Market 2015-2019

Global Document Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • May 2015
  • by Infiniti Research Limited

About document outsourcing Organizations today are automating the business processes and leveraging useful data to achieve quick decision-making at the management level and transparent customer communications. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
2015 EMEA Hosted/Cloud Contact Center Buyers Guide

2015 EMEA Hosted/Cloud Contact Center Buyers Guide

  • $ 10 000
  • Industry report
  • April 2015
  • by Frost & Sullivan

Scope The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe
Global Help Desk Outsourcing Market 2015-2019

Global Help Desk Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • April 2015
  • by Infiniti Research Limited

About Helpdesk Outsourcing Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
The Changing Landscape for Customer Support and CRM

The Changing Landscape for Customer Support and CRM

  • $ 1 500
  • Industry report
  • April 2015
  • by Frost & Sullivan

A Growing Need to Improve the Customer Experience Prompts Companies to Step up Customer Support Customers are becoming more reliant on computer hardware, software, and services in their lives and work. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Plantronics, Inc. (USA)

Plantronics, Inc. (USA)

  • $ 350
  • Industry report
  • April 2015
  • by Global Industry Analysts

This report presents quick facts about Plantronics, Inc., which is principally involved in the Manufacture and Distribution of Lightweight Communications Headsets, Telephone Headset Systems, and Accessories. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
The 2016-2021 World Outlook for Telemarketing

The 2016-2021 World Outlook for Telemarketing

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for telemarketing across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Human Resources Outsourcing (HRO) Services

The 2016-2021 World Outlook for Human Resources Outsourcing (HRO) Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for human resources outsourcing (HRO) services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Call Center Services

The 2016-2021 World Outlook for Call Center Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for call center services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Business Process Outsourcing (BPO) Services

The 2016-2021 World Outlook for Business Process Outsourcing (BPO) Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for business process outsourcing (BPO) services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Contact Centres

The 2016-2021 World Outlook for Contact Centres

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for contact centres across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Global BPO Market in the Public Sector 2015-2019

Global BPO Market in the Public Sector 2015-2019

  • $ 3 000
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Global BPO Market in Public Sector BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Telemarketing & Call Centers in the US - Industry Market Research Report

Telemarketing & Call Centers in the US - Industry Market Research Report

  • $ 1 020
  • Industry report
  • March 2015
  • by Ibisworld

Telemarketing & Call Centers in the US Over the past five years, the economic recession and overseas outsourcing have hurt demand for US-based telemarketing companies, causing revenue to slow in line ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Call Centres in the UK - Industry Market Research Report

Call Centres in the UK - Industry Market Research Report

  • $ 800
  • Industry report
  • March 2015
  • by Ibisworld

Call Centres in the UK Call centres provide in- and outbound telecommunication services to improve client relations, provide technical assistance, market goods or conduct opinion polls. The industry only ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United Kingdom
Global Desktop Outsourcing Market 2015-2019

Global Desktop Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Desktop Outsourcing Desktop outsourcing refers to the outsourcing of desktop management tasks to a third party. Desktop outsourcing provides centralized management and significant reduction in costs. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global Data Center Outsourcing Market 2015-2019

Global Data Center Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Data Center Outsourcing Data centers are central repositories of servers, systems, storage devices, and networking equipment. Data center outsourcing is a process of outsourcing an enterprise's IT ...

  • Industries : Hosting, Hosting, IT Services, IT Services
  • Countries : World
The Customer Experience

The Customer Experience

  • $ 1 800
  • Industry report
  • March 2015
  • by VBI Solution

- Develop a valid measure of Loyalty that reflects AMD’s business and is predictive of future customer behavior - Implement a new, strategic relationship level measurement system that includes feedback ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

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