It Outsourcing Analysis & Statistics, November 2014

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Asia-Pacific Contact Center Applications Market, 2013

Asia-Pacific Contact Center Applications Market, 2013

  • $ 25 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region ...

  • Industries : Call Center
  • Countries : South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania
Analysis of the Asia-Pacific UC-as-a-Service Market

Analysis of the Asia-Pacific UC-as-a-Service Market

  • $ 15 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Cloud UC Services Will Drive the Market This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, ...

  • Industries : Call Center
  • Countries : South Korea, China, Japan, Asia, India
Customer Engagement in Government and Education in Europe and North America

Customer Engagement in Government and Education in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Current and Future Government and Education Vertical This study's objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Customer Engagement in Healthcare in Europe and North America

Customer Engagement in Healthcare in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
2014 North American Contact Center Systems Buyer%s Guide

2014 North American Contact Center Systems Buyer%s Guide

  • $ 10 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections: Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : Call Center
  • Countries : United States
The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

  • $ 10 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

2014 North America Contact Center Outsourcing Buyer's Guide This study is divided into four sections: A. Section 1 provides analyst commentary on the most important market forces affecting outsourcing ...

  • Industries : Call Center
  • Countries : North America, World
Henson Contact center-Latvia

Henson Contact center-Latvia

  • $ 9 141
  • Company report
  • November 2014
  • by PureData

Description of Content of Retailer Reports The report consist of a main PDF file of about 450 pages, about 9500 web pages, about 14,500 spreadsheets, about 14,500 database tables, and a large number of ...

  • Industries : Call Center
Analysis of the EMEA Hosted Contact Centre Services Market : Multi-channel Interface Solutions Help Tackle Business Needs to Improve Customer Experience

Analysis of the EMEA Hosted Contact Centre Services Market : Multi-channel Interface Solutions Help Tackle Business Needs to Improve Customer Experience

  • $ 6 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Key Findings •Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact centre services in the EMEA market. •In 2013, the market was valued at $ xx million, ...

  • Industries : Call Center
  • Countries : United States, United Kingdom, France, Germany
Central America Connected - Commercial Data Center Growth Opportunities

Central America Connected - Commercial Data Center Growth Opportunities

  • $ 5 078
  • Industry report
  • October 2014
  • by DatacenterDynamics

The research analysis extends to the sector´s infrastructure, including access to power and the provision from each power grid. It gives an overview of the market dynamics, the trends and the drivers ...

  • Industries : It Outsourcing
  • Countries : Costa Rica, North America, Panama, Nicaragua, Guatemala, El Salvador, United States, Honduras, Belize, World
Containerized Data Center Market by Container Types (20 ft 40 ft, customized), by Application (Greenfield, Brownfield, Upgrade and Consolidation), by Deployment size, by Vertical, and by Regions - Forecasts and Analysis (2014-2019)

Containerized Data Center Market by Container Types (20 ft 40 ft, customized), by Application (Greenfield, Brownfield, Upgrade and Consolidation), by Deployment size, by Vertical, and by Regions - Forecasts and Analysis (2014-2019)

  • $ 4 650
  • Industry report
  • September 2014
  • by MarketsandMarkets

Organizations requiring more data storage facility are looking for optimal solutions for increasing the current data center capacity or establishing the new data centers. Containerized data center offers ...

  • Industries : It Outsourcing
  • Countries : World
Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

  • $ 4 650
  • Industry report
  • August 2014
  • by MarketsandMarkets

The cloud based contact center market analysis consists of various types of solution, service, application, vertical, and region. The overall market size is found by adding up the market size of each solution ...

  • Industries : Call Center
  • Countries : World
North American Data Centre Pricing Report 2014 to 2019

North American Data Centre Pricing Report 2014 to 2019

  • $ 3 898
  • Industry report
  • November 2014
  • by Tariff Consultancy

Synopis The report is based on a unique survey of Data Centre facilities across the region, including some 338 North American Data Centre providers identified with some 1,171 Data Centre facilities in ...

  • Industries : It Outsourcing
  • Countries : United States
Data Center Infrastructure Support Services Market in MENA Region 2014-2018

Data Center Infrastructure Support Services Market in MENA Region 2014-2018

  • $ 3 500
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Data Center Infrastructure Support Services The Data Center Infrastructure Services market is a rapidly flourishing market worldwide. The adoption of data centers has increased significantly across ...

  • Industries : It Outsourcing
  • Countries : Africa
Data Center Market in Europe 2015-2019

Data Center Market in Europe 2015-2019

  • $ 3 000
  • Industry report
  • November 2014
  • by Infiniti Research Limited

About Data Center A data center is a centralized computing facility for data computing, processing, and storage. The facility includes high-performance servers, storage devices, and networking solutions, ...

  • Industries : It Outsourcing
  • Countries : Europe
Global Data Center Market 2014-2018

Global Data Center Market 2014-2018

  • $ 3 000
  • Industry report
  • November 2014
  • by Infiniti Research Limited

About Data Center A data center is a centralized computing facility for data computing, processing, and storage. The facility includes high-performance servers, storage devices, and networking solutions, ...

  • Industries : It Outsourcing
  • Countries : World
Global Mega Data Center Market 2014-2018

Global Mega Data Center Market 2014-2018

  • $ 3 000
  • Industry report
  • November 2014
  • by Infiniti Research Limited

About Mega Data Center The data center is a kind of facility in an enterprise that stores and maintains back end information. It includes computer, server and networking systems and components for company's ...

  • Industries : It Outsourcing
  • Countries : World
Data Center Market in the US 2014-2018

Data Center Market in the US 2014-2018

  • $ 3 000
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Data Center A data center is a centralized computing facility consisting of servers, storage devices, networking equipment and solutions, and powering and cooling solutions. The data center facilities ...

  • Industries : It Outsourcing
  • Countries : United States
Global Technical Support Outsourcing Market 2014-2018

Global Technical Support Outsourcing Market 2014-2018

  • $ 2 500
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Technical Support Outsourcing Technical support is a wide range of services through which enterprises provide assistance to users of technology products. The support is usually delivered over email, ...

  • Industries : Call Center
  • Countries : World
Global Contact Center Market 2014-2018

Global Contact Center Market 2014-2018

  • $ 2 500
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Contact Center A contact center is the central point in an enterprise from which all customer contacts are managed. A contact center plays a prominent role within enterprise wide customer management ...

  • Industries : Call Center
  • Countries : World
Global Application Outsourcing Market in Banking Sector 2014-2018

Global Application Outsourcing Market in Banking Sector 2014-2018

  • $ 2 500
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Application Outsourcing Application outsourcing is the process of arranging a wide variety of application services, including new application development and maintenance and management of packaged ...

  • Industries : It Outsourcing
  • Countries : World
Global Containerized Data Center Market 2014-2018

Global Containerized Data Center Market 2014-2018

  • $ 2 500
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Containerized Data Center Containerized data centers are data center facilities which are designed, configured, and mounted on to a shipping container. Containerized data center solutions vary based ...

  • Industries : It Outsourcing
  • Countries : World
Plasma Etching: Market Analysis and Strategic Issues

Plasma Etching: Market Analysis and Strategic Issues

  • $ 2 495
  • Industry report
  • October 2014
  • by Information Network

The future needs in plasma etching will be for ever tighter control of process variability, higher selectivity and less damage. This report addresses the strategic issues impacting both the user and supplie ...

  • Industries : Blood Supply, Tissue Banking and Transplantation, It Outsourcing
  • Countries : World
Data Centre Africa 2015

Data Centre Africa 2015

  • $ 2 492
  • Industry report
  • November 2014
  • by Tariff Consultancy

Synopsis The Tariff Consultancy Ltd (TCL) Data Centre Africa - 2015, Data Centre Pricing from 2015 to 2020 report is an updated version of the TCL Data Centre Africa - 2012 report, which was published ...

  • Industries : It Outsourcing
  • Countries : Africa
Data Centre Middle East 2015 to 2020 report

Data Centre Middle East 2015 to 2020 report

  • $ 2 492
  • Industry report
  • October 2014
  • by Tariff Consultancy

A new report from TCL (Tariff Consultancy Ltd) has highlighted the recent sharp increase in Data Centre facilities, providers and space that has taken place in the Middle East region since 2012. The TCL ...

  • Industries : It Outsourcing
  • Countries : Israel, Saudi Arabia
EU Data Center Quarterly IT Tracker Q2 2014 Part Three: Technology Trends

EU Data Center Quarterly IT Tracker Q2 2014 Part Three: Technology Trends

  • $ 2 344
  • Industry report
  • October 2014
  • by DatacenterDynamics

This report discusses the trends and changes in data center technology as identified and detailed in our first Q2 2014 report. As in our previous reports, the market values given here are made up exclusively ...

  • Industries : It Outsourcing
  • Countries : World
EU Data Center Quarterly IT Tracker Q2 2014 Part Two: Vendor Perspectives

EU Data Center Quarterly IT Tracker Q2 2014 Part Two: Vendor Perspectives

  • $ 2 344
  • Industry report
  • October 2014
  • by DatacenterDynamics

This report discusses the performance of the EU's top data center suppliers as identified and detailed in our first Q2 2014 report. As before, the market values given here are made up exclusively of fou ...

  • Industries : It Outsourcing
EU Data Center Quarterly IT Tracker Q2 2014 Part One: Investment and Market Shares

EU Data Center Quarterly IT Tracker Q2 2014 Part One: Investment and Market Shares

  • $ 2 344
  • Industry report
  • September 2014
  • by DatacenterDynamics

We detail IT-spending development and market shares in the European Union, with additional information on the EU's three largest country markets: Germany, France and the UK. The market values given here ...

  • Industries : It Outsourcing
  • Countries : France, Germany, Europe, United Kingdom
IT and ITeS Industry in India - 2014

IT and ITeS Industry in India - 2014

  • $ 2 000
  • Industry report
  • September 2014
  • by Feedback Business Consulting

This report provides an insight into the IT and ITeS Industry current scenario, structure and practices in India. In depth market scenario includes: - Market estimate of IT and ITeS Industry in India fo ...

  • Industries : It Outsourcing
  • Countries : India
Adding Value and Managing Change in Today's Contact Center

Adding Value and Managing Change in Today's Contact Center

  • $ 1 500
  • Industry report
  • September 2014
  • by Frost & Sullivan

Innovative solutions integrators (SIs) key to cloud, omnichannel, and IT management strategies Customer contact systems integrators and value-added resellers or “solutions integrators” (SIs) are the ...

  • Industries : Call Center
The SpacialBuzz

The SpacialBuzz

  • $ 999
  • Industry report
  • October 2014
  • by Analysys Mason

SpatialBuzz is a UK-based start-up that is using analytics and cloud technology to improve customer experience and help improve customer support.

  • Industries : Call Center
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It Outsourcing Industry in the US - Forecast

  • Mellanox Edr 100gb/s Infiniband Solutions Chosen for Leading Sup...
  • November 2014
    2 pages
  • It Outsourcing  

  • United States  

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Capgemini U.S. L.L.C.

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