IT Outsourcing Analysis & Statistics, May 2015

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2015 EMEA Hosted/Cloud Contact Center Buyers Guide

2015 EMEA Hosted/Cloud Contact Center Buyers Guide

  • $ 10 000
  • Industry report
  • April 2015
  • by Frost & Sullivan

Scope The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Europe
Global BPO Market in the Public Sector 2015-2019

Global BPO Market in the Public Sector 2015-2019

  • $ 3 000
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Global BPO Market in Public Sector BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global Document Outsourcing Market 2015-2019

Global Document Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • May 2015
  • by Infiniti Research Limited

About document outsourcing Organizations today are automating the business processes and leveraging useful data to achieve quick decision-making at the management level and transparent customer communications. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global Help Desk Outsourcing Market 2015-2019

Global Help Desk Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • April 2015
  • by Infiniti Research Limited

About Helpdesk Outsourcing Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global Desktop Outsourcing Market 2015-2019

Global Desktop Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Desktop Outsourcing Desktop outsourcing refers to the outsourcing of desktop management tasks to a third party. Desktop outsourcing provides centralized management and significant reduction in costs. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Global Data Center Outsourcing Market 2015-2019

Global Data Center Outsourcing Market 2015-2019

  • $ 2 500
  • Industry report
  • March 2015
  • by Infiniti Research Limited

About Data Center Outsourcing Data centers are central repositories of servers, systems, storage devices, and networking equipment. Data center outsourcing is a process of outsourcing an enterprise's IT ...

  • Industries : Hosting, Hosting, IT Services, IT Services
  • Countries : World
The Customer Experience

The Customer Experience

  • $ 1 800
  • Industry report
  • March 2015
  • by VBI Solution

- Develop a valid measure of Loyalty that reflects AMD’s business and is predictive of future customer behavior - Implement a new, strategic relationship level measurement system that includes feedback ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The Changing Landscape for Customer Support and CRM

The Changing Landscape for Customer Support and CRM

  • $ 1 500
  • Industry report
  • April 2015
  • by Frost & Sullivan

A Growing Need to Improve the Customer Experience Prompts Companies to Step up Customer Support Customers are becoming more reliant on computer hardware, software, and services in their lives and work. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Call Centres Global - Industry Report

Call Centres Global - Industry Report

  • $ 1 668
  • Industry report
  • April 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s CALL CENTRES (Global) analysis is the most definitive and accurate study of the CALL CENTRES (Global) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World
Telemarketing & Call Centers in the US - Industry Market Research Report

Telemarketing & Call Centers in the US - Industry Market Research Report

  • $ 1 020
  • Industry report
  • March 2015
  • by Ibisworld

Telemarketing & Call Centers in the US Over the past five years, the economic recession and overseas outsourcing have hurt demand for US-based telemarketing companies, causing revenue to slow in line ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Call Centres Nordic - Industry Report

Call Centres Nordic - Industry Report

  • $ 1 159
  • Industry report
  • April 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s CALL CENTRES (Nordic) analysis is the most definitive and accurate study of the CALL CENTRES (Nordic) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Business Process Outsourcing (BPO) Services

The 2016-2021 World Outlook for Business Process Outsourcing (BPO) Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for business process outsourcing (BPO) services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Contact Centres

The 2016-2021 World Outlook for Contact Centres

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for contact centres across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Telemarketing

The 2016-2021 World Outlook for Telemarketing

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for telemarketing across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Call Center Services

The 2016-2021 World Outlook for Call Center Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for call center services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential industry earnings ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
The 2016-2021 World Outlook for Human Resources Outsourcing (HRO) Services

The 2016-2021 World Outlook for Human Resources Outsourcing (HRO) Services

  • $ 995
  • Industry report
  • April 2015
  • by ICON Group

This econometric study covers the world outlook for human resources outsourcing (HRO) services across more than 200 countries. For each year reported, estimates are given for the latent demand, or potential ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Call Centres in the UK - Industry Market Research Report

Call Centres in the UK - Industry Market Research Report

  • $ 800
  • Industry report
  • March 2015
  • by Ibisworld

Call Centres in the UK Call centres provide in- and outbound telecommunication services to improve client relations, provide technical assistance, market goods or conduct opinion polls. The industry only ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United Kingdom
Call Centre Systems Uk - Industry Report

Call Centre Systems Uk - Industry Report

  • $ 609
  • Industry report
  • April 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s UK CALL CENTRE SYSTEMS (UK) analysis is the most definitive and accurate study of the UK CALL CENTRE SYSTEMS (UK) sector in 2013. The report is split into two sections and uses both a written ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom
Call Centres Uk - Industry Report

Call Centres Uk - Industry Report

  • $ 609
  • Industry report
  • April 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s UK CALL CENTRES (UK) analysis is the most definitive and accurate study of the UK CALL CENTRES (UK) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom
Telemarketing Bureaus and Other Contact Centers - The 2015 U.S. Market Research Report

Telemarketing Bureaus and Other Contact Centers - The 2015 U.S. Market Research Report

  • $ 195
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telemarketing Bureaus and Other Contact Centers industry in the United States. These Market Research Reports are based on billions of data ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Telephone Call Centers - The 2015 U.S. Market Research Report

Telephone Call Centers - The 2015 U.S. Market Research Report

  • $ 195
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telephone Call Centers industry in the United States. These Market Research Reports are based on billions of data points created from millions ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : United States
Outsourcing Market in the APAC Region 2015-2019

Outsourcing Market in the APAC Region 2015-2019

  • $ 3 000
  • Industry report
  • February 2015
  • by Infiniti Research Limited

About Outsourcing Outsourcing is the process of subcontracting the technical or non-technical functions of an organization to a third-party vendor that has expertise in the required domains. It helps firms ...

  • Industries : Business Outsourcing
  • Countries : World, United States
Business Process Outsourcing Services in the US - Industry Market Research Report

Business Process Outsourcing Services in the US - Industry Market Research Report

  • $ 1 020
  • Industry report
  • February 2015
  • by Ibisworld

Business Process Outsourcing Services The Business Process Outsourcing (BPO) Services industry prospered over the five years to 2015. The improving US economy, coupled with rising revenue in the finance ...

  • Industries : Business Outsourcing
  • Countries : United States
Global IT Outsourcing Market in Capital Markets 2015-2019

Global IT Outsourcing Market in Capital Markets 2015-2019

  • $ 2 500
  • Industry report
  • February 2015
  • by Infiniti Research Limited

About IT Outsourcing IT outsourcing is the process of subcontracting IT functions of an organization to a third-party vendor that has expertise in the required domains. It is an effective strategy to build ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World
Contact Center Outsourcing Market in the APAC Region 2015-2019

Contact Center Outsourcing Market in the APAC Region 2015-2019

  • $ 2 500
  • Industry report
  • February 2015
  • by Infiniti Research Limited

About Contact Center Outsourcing Contact centers act as a central point in an enterprise from where all customer contacts are managed. They play a prominent role within an enterprise's broad customer management ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
Footwear Market Report 2015

Footwear Market Report 2015

  • $ 898
  • Industry report
  • February 2015
  • by Key Note Publications Ltd

This Key Note Market Report examines the market for footwear in the UK over the 5 years between 2010 and 2014, particularly focusing on the value of the market, the leading competitors, buying behaviou ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom
Telemarketing Bureaus and Other Contact Centers Industry in the U.S. - Market Research Report

Telemarketing Bureaus and Other Contact Centers Industry in the U.S. - Market Research Report

  • $ 299
  • Industry report
  • February 2015
  • by Kentley Insights

Telemarketing Bureaus and Other Contact Centers Industry in the United States - Market Report KENTLEY INDUSTRY INSIGHTS MARKET REPORT This Market Report is an in-depth evaluation of the Telemarketing Bureaus ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : United States
Contact Centres Market Report 2015

Contact Centres Market Report 2015

  • $ 898
  • Industry report
  • February 2015
  • by Key Note Publications Ltd

The past few years have seen the UK contact centres market continue to strengthen in the wake of the recession and weakened economic environment, with total market turnover rising by an unprecedented 11% ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom
Healthcare RCM Outsourcing Market in the US 2015-2019

Healthcare RCM Outsourcing Market in the US 2015-2019

  • $ 2 500
  • Industry report
  • January 2015
  • by Infiniti Research Limited

About Healthcare RCM Outsourcing Healthcare service providers have long since deployed automated systems to address RCM processes. Legacy IT applications have outdated technology platforms that lack the ...

  • Industries : Healthcare
  • Countries : United States
The Customer experience management: a multi-vendor solution is required to address all CEM needs

The Customer experience management: a multi-vendor solution is required to address all CEM needs

  • $ 4 999
  • Industry report
  • January 2015
  • by Analysys Mason

This report provides a guide to different types of vendor solutions that support customer experience management (CEM), enabling both vendors and communications service providers (CSPs) to position solutions ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

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