It Outsourcing Analysis & Statistics, November 2014

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Asia-Pacific Contact Center Applications Market, 2013

Asia-Pacific Contact Center Applications Market, 2013

  • $ 25 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region ...

  • Industries : Call Center
  • Countries : South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania
Analysis of the Asia-Pacific UC-as-a-Service Market

Analysis of the Asia-Pacific UC-as-a-Service Market

  • $ 15 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Cloud UC Services Will Drive the Market This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, ...

  • Industries : Call Center
  • Countries : South Korea, China, Japan, Asia, India
Customer Engagement in Government and Education in Europe and North America

Customer Engagement in Government and Education in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Current and Future Government and Education Vertical This study's objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Customer Engagement in Healthcare in Europe and North America

Customer Engagement in Healthcare in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Customer Engagement in Communications in Europe and North America

Customer Engagement in Communications in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

  • $ 10 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

2014 North America Contact Center Outsourcing Buyer's Guide This study is divided into four sections: A. Section 1 provides analyst commentary on the most important market forces affecting outsourcing ...

  • Industries : Call Center
  • Countries : North America, World
Central America Connected - Commercial Data Center Growth Opportunities

Central America Connected - Commercial Data Center Growth Opportunities

  • $ 5 078
  • Industry report
  • October 2014
  • by DatacenterDynamics

The research analysis extends to the sector´s infrastructure, including access to power and the provision from each power grid. It gives an overview of the market dynamics, the trends and the drivers ...

  • Industries : It Outsourcing
  • Countries : Costa Rica, North America, Panama, Nicaragua, Guatemala, El Salvador, United States, Honduras, Belize, World
Containerized Data Center Market by Container Types (20 ft 40 ft, customized), by Application (Greenfield, Brownfield, Upgrade and Consolidation), by Deployment size, by Vertical, and by Regions - Forecasts and Analysis (2014-2019)

Containerized Data Center Market by Container Types (20 ft 40 ft, customized), by Application (Greenfield, Brownfield, Upgrade and Consolidation), by Deployment size, by Vertical, and by Regions - Forecasts and Analysis (2014-2019)

  • $ 4 650
  • Industry report
  • September 2014
  • by MarketsandMarkets

Organizations requiring more data storage facility are looking for optimal solutions for increasing the current data center capacity or establishing the new data centers. Containerized data center offers ...

  • Industries : It Outsourcing
  • Countries : World
Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

  • $ 4 650
  • Industry report
  • August 2014
  • by MarketsandMarkets

The cloud based contact center market analysis consists of various types of solution, service, application, vertical, and region. The overall market size is found by adding up the market size of each solution ...

  • Industries : Call Center
  • Countries : World
Data Center Infrastructure Support Services Market in MENA Region 2014-2018

Data Center Infrastructure Support Services Market in MENA Region 2014-2018

  • $ 3 500
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Data Center Infrastructure Support Services The Data Center Infrastructure Services market is a rapidly flourishing market worldwide. The adoption of data centers has increased significantly across ...

  • Industries : It Outsourcing
  • Countries : Africa
Data Center Market in the US 2014-2018

Data Center Market in the US 2014-2018

  • $ 3 000
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Data Center A data center is a centralized computing facility consisting of servers, storage devices, networking equipment and solutions, and powering and cooling solutions. The data center facilities ...

  • Industries : It Outsourcing
  • Countries : United States
Global Technical Support Outsourcing Market 2014-2018

Global Technical Support Outsourcing Market 2014-2018

  • $ 2 500
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Technical Support Outsourcing Technical support is a wide range of services through which enterprises provide assistance to users of technology products. The support is usually delivered over email, ...

  • Industries : Call Center
  • Countries : World
Global Contact Center Market 2014-2018

Global Contact Center Market 2014-2018

  • $ 2 500
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Contact Center A contact center is the central point in an enterprise from which all customer contacts are managed. A contact center plays a prominent role within enterprise wide customer management ...

  • Industries : Call Center
  • Countries : World
Global Application Outsourcing Market in Banking Sector 2014-2018

Global Application Outsourcing Market in Banking Sector 2014-2018

  • $ 2 500
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Application Outsourcing Application outsourcing is the process of arranging a wide variety of application services, including new application development and maintenance and management of packaged ...

  • Industries : It Outsourcing
  • Countries : World
Global Containerized Data Center Market 2014-2018

Global Containerized Data Center Market 2014-2018

  • $ 2 500
  • Industry report
  • September 2014
  • by Infiniti Research Limited

About Containerized Data Center Containerized data centers are data center facilities which are designed, configured, and mounted on to a shipping container. Containerized data center solutions vary based ...

  • Industries : It Outsourcing
  • Countries : World
Global IT Outsourcing Market 2014-2018

Global IT Outsourcing Market 2014-2018

  • $ 2 500
  • Industry report
  • August 2014
  • by Infiniti Research Limited

About IT Outsourcing IT outsourcing is the process of subcontracting the IT functions of an organization to a third-party vendor that has expertise in the required domains. IT outsourcing can be used as ...

  • Industries : It Outsourcing
  • Countries : World
Data Center Infrastructure Support Services Market in Sub-Saharan Africa 2014-2018

Data Center Infrastructure Support Services Market in Sub-Saharan Africa 2014-2018

  • $ 2 500
  • Industry report
  • August 2014
  • by Infiniti Research Limited

About Data Center Infrastructure Support Services Data center facilities are computing centers for enterprises and end-users worldwide and are witnessing an impressive increase in adoption with a rise ...

  • Industries : It Outsourcing
  • Countries : Africa
Data Center Market in China 2014-2018

Data Center Market in China 2014-2018

  • $ 2 500
  • Industry report
  • August 2014
  • by Infiniti Research Limited

About Data Center A data center is a centralized location for all the resources of an organization. Data centers consist of servers, storage, and other network equipment necessary for the business requirements ...

  • Industries : It Outsourcing
  • Countries : China
Data Center Infrastructure Support Market in North Africa 2014-2018

Data Center Infrastructure Support Market in North Africa 2014-2018

  • $ 2 500
  • Industry report
  • August 2014
  • by Infiniti Research Limited

About Data Center Infrastructure Support Services Over the last few years, there has been impressive growth in the adoption of computing technologies and solutions from enterprises and end-users. With ...

  • Industries : It Outsourcing
  • Countries : Africa
Plasma Etching: Market Analysis and Strategic Issues

Plasma Etching: Market Analysis and Strategic Issues

  • $ 2 495
  • Industry report
  • October 2014
  • by Information Network

The future needs in plasma etching will be for ever tighter control of process variability, higher selectivity and less damage. This report addresses the strategic issues impacting both the user and supplie ...

  • Industries : Blood Supply, Tissue Banking and Transplantation, It Outsourcing
  • Countries : World
Data Centre Middle East 2015 to 2020 report

Data Centre Middle East 2015 to 2020 report

  • $ 2 492
  • Industry report
  • October 2014
  • by Tariff Consultancy

A new report from TCL (Tariff Consultancy Ltd) has highlighted the recent sharp increase in Data Centre facilities, providers and space that has taken place in the Middle East region since 2012. The TCL ...

  • Industries : It Outsourcing
  • Countries : Israel, Saudi Arabia
EU Data Center Quarterly IT Tracker Q2 2014 Part Three: Technology Trends

EU Data Center Quarterly IT Tracker Q2 2014 Part Three: Technology Trends

  • $ 2 344
  • Industry report
  • October 2014
  • by DatacenterDynamics

This report discusses the trends and changes in data center technology as identified and detailed in our first Q2 2014 report. As in our previous reports, the market values given here are made up exclusively ...

  • Industries : It Outsourcing
  • Countries : World
EU Data Center Quarterly IT Tracker Q2 2014 Part Two: Vendor Perspectives

EU Data Center Quarterly IT Tracker Q2 2014 Part Two: Vendor Perspectives

  • $ 2 344
  • Industry report
  • October 2014
  • by DatacenterDynamics

This report discusses the performance of the EU's top data center suppliers as identified and detailed in our first Q2 2014 report. As before, the market values given here are made up exclusively of fou ...

  • Industries : It Outsourcing
EU Data Center Quarterly IT Tracker Q2 2014 Part One: Investment and Market Shares

EU Data Center Quarterly IT Tracker Q2 2014 Part One: Investment and Market Shares

  • $ 2 344
  • Industry report
  • September 2014
  • by DatacenterDynamics

We detail IT-spending development and market shares in the European Union, with additional information on the EU's three largest country markets: Germany, France and the UK. The market values given here ...

  • Industries : It Outsourcing
  • Countries : France, Germany, Europe, United Kingdom
IT and ITeS Industry in India - 2014

IT and ITeS Industry in India - 2014

  • $ 2 000
  • Industry report
  • September 2014
  • by Feedback Business Consulting

This report provides an insight into the IT and ITeS Industry current scenario, structure and practices in India. In depth market scenario includes: - Market estimate of IT and ITeS Industry in India fo ...

  • Industries : It Outsourcing
  • Countries : India
Adding Value and Managing Change in Today's Contact Center

Adding Value and Managing Change in Today's Contact Center

  • $ 1 500
  • Industry report
  • September 2014
  • by Frost & Sullivan

Innovative solutions integrators (SIs) key to cloud, omnichannel, and IT management strategies Customer contact systems integrators and value-added resellers or “solutions integrators” (SIs) are the ...

  • Industries : Call Center
Big Data Series: What does Big Data Mean for Data Centers?

Big Data Series: What does Big Data Mean for Data Centers?

  • $ 773
  • Industry report
  • October 2014
  • by DatacenterDynamics

It is known that big data is already applied in different areas such as marketing, finance, operations or smart cities just to name a few. Yet another area where big data is having an enormous impact has ...

  • Industries : It Outsourcing
DCD Intelligence Market Abstract: Toronto

DCD Intelligence Market Abstract: Toronto

  • $ 773
  • Industry report
  • October 2014
  • by DatacenterDynamics

The first in DCDi's “Market Abstract” series of reports, DCD Intelligence Market Abstract: Toronto provides a concise, comprehensive perspective on one of the world's fastest-growing data center hubs. ...

  • Industries : It Outsourcing, Hardware and Electronic Equipment
  • Countries : Canada
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It Outsourcing Industry - Company Report, October 2014

  • A Study on the Stress of Bpo Employees in Ahmadabad
  • October 2014
    9 pages
  • Bpo  

  • India  

    Asia  

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21 Companies

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Capgemini U.S. L.L.C.

United States

Hewlett-Packard Co.

United States

Dell Inc.

United States

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