Call Center Analysis & Statistics in New Zealand, July 2014

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Market Trends 2009 - Knowing Your Contact Center Outsourcing Customer (Customer Focus)

Market Trends 2009 - Knowing Your Contact Center Outsourcing Customer (Customer Focus)

  • $ 3 395
  • Industry report
  • September 2009
  • by Datamonitor

Introduction A Datamonitor end-user survey analyzing trends in contact center outsourcing procurement through 2009 Scope *Trends in current contact center operations and CRM budgets *Contact center managers' ...

  • Industries : Call Center
  • Countries : New Zealand, Australia
Gaining Ground Market Overview in the Emerging Workforce Optimization Industries Market Overview in APAC (Strategic Focus)

Gaining Ground Market Overview in the Emerging Workforce Optimization Industries Market Overview in APAC (Strategic Focus)

  • $ 3 395
  • Industry report
  • March 2009
  • by Datamonitor

Introduction This market research report analyzes current industry trends, drivers and industry opportunities for workforce optimization solutions in the APAC region. It focuses on the opportunities in ...

  • Industries : Call Center, Human Resources
  • Countries : Australia, India, China, Japan, World, Philippines, Asia, Oceania, New Zealand
Market Trends : Knowing your contact center outsourcing customer

Market Trends : Knowing your contact center outsourcing customer

  • $ 3 395
  • Industry report
  • May 2008
  • by Datamonitor

Introduction A survey of users of contact center outsourcings services by end-users across North America, Western Europe and Australia / New Zealand. Scope 150 interviews with outsourcing investors from ...

  • Industries : Call Center, It Outsourcing
  • Countries : New Zealand, Australia


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