Global Call Center Analysis & Statistics, March 2015

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Customer Engagement in Retail and Consumer in Europe and North America

Customer Engagement in Retail and Consumer in Europe and North America

  • $ 12 500
  • Industry report
  • December 2014
  • by Frost & Sullivan

The Current and Future Retail and Consumer Vertical This study's objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and ...

  • Industries : Call Center
  • Countries : North America, Europe, World
2014 North America Hosted/Cloud Contact Center Buyers Guide : Selecting the Right Cloud Solution Provider for Your Contact Center

2014 North America Hosted/Cloud Contact Center Buyers Guide : Selecting the Right Cloud Solution Provider for Your Contact Center

  • $ 10 000
  • Industry report
  • December 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections. Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : Call Center
  • Countries : North America
Telephone Call Centers World Report

Telephone Call Centers World Report

  • $ 4 609
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTERS WORLD REPORT The Telephone Call Centers World Report gives Market Consumption / Products / Services for over 200 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: ...

  • Industries : Call Center
  • Countries : World
Telephone Call Center Lines World Report

Telephone Call Center Lines World Report

  • $ 4 609
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTER LINES WORLD REPORT The Telephone Call Center Lines World Report gives Market Consumption / Products / Services for over 200 countries by 6 to 10-Digit NAICS Product Codes by 3 Time ...

  • Industries : Call Center
  • Countries : World
Telemarketing Bureaus Lines World Report

Telemarketing Bureaus Lines World Report

  • $ 4 609
  • Industry report
  • March 2015
  • by PureData

TELEMARKETING BUREAUS LINES WORLD REPORT The Telemarketing Bureaus Lines World Report gives Market Consumption / Products / Services for over 200 countries by 6 to 10-Digit NAICS Product Codes by 3 Time ...

  • Industries : Call Center
  • Countries : World
Telephone Call Centers Europe Report

Telephone Call Centers Europe Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTERS EUROPE REPORT The Telephone Call Centers Europe Report gives Market Consumption / Products / Services for 44 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: From ...

  • Industries : Call Center
  • Countries : Europe
Telephone Call Center Lines Europe Report

Telephone Call Center Lines Europe Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTER LINES EUROPE REPORT The Telephone Call Center Lines Europe Report gives Market Consumption / Products / Services for 44 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: ...

  • Industries : Call Center
  • Countries : Europe
Telemarketing Bureaus Lines Europe Report

Telemarketing Bureaus Lines Europe Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEMARKETING BUREAUS LINES EUROPE REPORT The Telemarketing Bureaus Lines Europe Report gives Market Consumption / Products / Services for 44 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: ...

  • Industries : Call Center
  • Countries : Europe
Telephone Call Centers Oceania Report

Telephone Call Centers Oceania Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTERS OCEANIA REPORT The Telephone Call Centers Oceania Report gives Market Consumption / Products / Services for 17 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: From ...

  • Industries : Call Center
  • Countries : Oceania
Telephone Call Center Lines Oceania Report

Telephone Call Center Lines Oceania Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTER LINES OCEANIA REPORT The Telephone Call Center Lines Oceania Report gives Market Consumption / Products / Services for 17 countries by 6 to 10-Digit NAICS Product Codes by 3 Time ...

  • Industries : Call Center
  • Countries : Oceania
Telemarketing Bureaus Lines Oceania Report

Telemarketing Bureaus Lines Oceania Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEMARKETING BUREAUS LINES OCEANIA REPORT The Telemarketing Bureaus Lines Oceania Report gives Market Consumption / Products / Services for 17 countries by 6 to 10-Digit NAICS Product Codes by 3 Time ...

  • Industries : Call Center
  • Countries : Oceania
Telephone Call Centers South America Report

Telephone Call Centers South America Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTERS SOUTH AMERICA REPORT The Telephone Call Centers South America Report gives Market Consumption / Products / Services for 13 countries by 6 to 10-Digit NAICS Product Codes by 3 Time ...

  • Industries : Call Center
  • Countries : South America
Telephone Call Center Lines South America Report

Telephone Call Center Lines South America Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTER LINES SOUTH AMERICA REPORT The Telephone Call Center Lines South America Report gives Market Consumption / Products / Services for 13 countries by 6 to 10-Digit NAICS Product Codes ...

  • Industries : Call Center
  • Countries : South America
Telemarketing Bureaus Lines South America Report

Telemarketing Bureaus Lines South America Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEMARKETING BUREAUS LINES SOUTH AMERICA REPORT The Telemarketing Bureaus Lines South America Report gives Market Consumption / Products / Services for 13 countries by 6 to 10-Digit NAICS Product Codes ...

  • Industries : Call Center
  • Countries : South America
Telephone Call Centers Africa Report

Telephone Call Centers Africa Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTERS AFRICA REPORT The Telephone Call Centers Africa Report gives Market Consumption / Products / Services for 54 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: From ...

  • Industries : Call Center
  • Countries : Africa
Telephone Call Center Lines Africa Report

Telephone Call Center Lines Africa Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEPHONE CALL CENTER LINES AFRICA REPORT The Telephone Call Center Lines Africa Report gives Market Consumption / Products / Services for 54 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: ...

  • Industries : Call Center
  • Countries : Africa
Telemarketing Bureaus Lines Africa Report

Telemarketing Bureaus Lines Africa Report

  • $ 2 969
  • Industry report
  • March 2015
  • by PureData

TELEMARKETING BUREAUS LINES AFRICA REPORT The Telemarketing Bureaus Lines Africa Report gives Market Consumption / Products / Services for 54 countries by 6 to 10-Digit NAICS Product Codes by 3 Time series: ...

  • Industries : Call Center
  • Countries : Africa
Update on the Contact Center Outsourcing Markets in Latin America, 2014 : Colombia, Mexico, and Central America & the Caribbean Drive Growth for the Region

Update on the Contact Center Outsourcing Markets in Latin America, 2014 : Colombia, Mexico, and Central America & the Caribbean Drive Growth for the Region

  • $ 1 500
  • Industry report
  • December 2014
  • by Frost & Sullivan

Executive Summary •The contact center outsourcing services market in Latin America is expected to attain revenue of $ x billion in 2014, driven by a solid performance of key regions such as Colombia, ...

  • Industries : Call Center
  • Countries : South America
Call Centres Global - Industry Report

Call Centres Global - Industry Report

  • $ 1 668
  • Industry report
  • March 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll's CALL CENTRES (Global) analysis is the most definitive and accurate study of the CALL CENTRES (Global) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : Call Center
  • Countries : World
transcosmos Inc. : Company Profile and SWOT Analysis

transcosmos Inc. : Company Profile and SWOT Analysis

  • $ 125
  • Company report
  • January 2015
  • by World Market Intelligence Ltd

Synopsis World Market Intelligence's "transcosmos Inc. : Company Profile and SWOT Analysis" contains in depth information and data about the company and its operations. The profile contains a company overview, ...

  • Industries : Call Center
  • Countries : Japan, South Korea, Philippines, World, Asia, Singapore, Indonesia, Canada, Hungary, France, Belgium, Thailand, China, Serbia and Montenegro
Asia-Pacific Contact Center Applications Market, 2013

Asia-Pacific Contact Center Applications Market, 2013

  • $ 25 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region ...

  • Industries : Call Center
  • Countries : South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania
Global Technical Support Outsourcing Market 2014-2018

Global Technical Support Outsourcing Market 2014-2018

  • $ 2 500
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Technical Support Outsourcing Technical support is a wide range of services through which enterprises provide assistance to users of technology products. The support is usually delivered over email, ...

  • Industries : Call Center
  • Countries : World
Customer Engagement in Government and Education in Europe and North America

Customer Engagement in Government and Education in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Current and Future Government and Education Vertical This study's objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Global Contact Center Market 2014-2018

Global Contact Center Market 2014-2018

  • $ 2 500
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Contact Center A contact center is the central point in an enterprise from which all customer contacts are managed. A contact center plays a prominent role within enterprise wide customer management ...

  • Industries : Call Center
  • Countries : World
The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

  • $ 10 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

2014 North America Contact Center Outsourcing Buyer's Guide This study is divided into four sections: A. Section 1 provides analyst commentary on the most important market forces affecting outsourcing ...

  • Industries : Call Center
  • Countries : North America, World
Customer Engagement in Healthcare in Europe and North America

Customer Engagement in Healthcare in Europe and North America

  • $ 12 500
  • Industry report
  • October 2014
  • by Frost & Sullivan

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Analysis of the Asia-Pacific UC-as-a-Service Market

Analysis of the Asia-Pacific UC-as-a-Service Market

  • $ 15 000
  • Industry report
  • September 2014
  • by Frost & Sullivan

Cloud UC Services Will Drive the Market This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, ...

  • Industries : Call Center
  • Countries : South Korea, China, Japan, Asia, India
Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

  • $ 4 650
  • Industry report
  • August 2014
  • by MarketsandMarkets

The cloud based contact center market analysis consists of various types of solution, service, application, vertical, and region. The overall market size is found by adding up the market size of each solution ...

  • Industries : Call Center
  • Countries : World
Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12 500
  • Industry report
  • August 2014
  • by Frost & Sullivan

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, ...

  • Industries : Call Center
  • Countries : North America, Europe, World
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Call Center Analysis

  • January 2014
    6 pages
  • Call Center  

  • United States  

    South America  

    World  

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