Call Center Analysis & Statistics, January 2015

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Customer Engagement in Retail and Consumer in Europe and North America

Customer Engagement in Retail and Consumer in Europe and North America

  • $ 12 500
  • Industry report
  • December 2014
  • by Frost & Sullivan

The Current and Future Retail and Consumer Vertical This study's objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and ...

  • Industries : Call Center
  • Countries : North America, Europe, World
2014 North America Hosted/Cloud Contact Center Buyers Guide : Selecting the Right Cloud Solution Provider for Your Contact Center

2014 North America Hosted/Cloud Contact Center Buyers Guide : Selecting the Right Cloud Solution Provider for Your Contact Center

  • $ 10 000
  • Industry report
  • December 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections. Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : Call Center
  • Countries : North America
2014 North American Contact Center Systems Buyer%s Guide

2014 North American Contact Center Systems Buyer%s Guide

  • $ 10 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Purpose This study is divided into two sections: Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. This is based on extensive primary ...

  • Industries : Call Center
  • Countries : United States
Henson Contact center-Latvia

Henson Contact center-Latvia

  • $ 9 141
  • Company report
  • January 2015
  • by PureData

Description of Content of Retailer Reports The report consist of a main PDF file of about 450 pages, about 9500 web pages, about 14,500 spreadsheets, about 14,500 database tables, and a large number of ...

  • Industries : Call Center
Analysis of the EMEA Hosted Contact Centre Services Market : Multi-channel Interface Solutions Help Tackle Business Needs to Improve Customer Experience

Analysis of the EMEA Hosted Contact Centre Services Market : Multi-channel Interface Solutions Help Tackle Business Needs to Improve Customer Experience

  • $ 6 000
  • Industry report
  • November 2014
  • by Frost & Sullivan

Key Findings •Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact centre services in the EMEA market. •In 2013, the market was valued at $ xx million, ...

  • Industries : Call Center
  • Countries : United States, United Kingdom, France, Germany
Omnichannel Customer Interaction Solutions in India : Seamless Interactive Experience Leading to Customer Retention

Omnichannel Customer Interaction Solutions in India : Seamless Interactive Experience Leading to Customer Retention

  • $ 1 500
  • Industry report
  • December 2014
  • by Frost & Sullivan

Key Findings •The rise of new channels: The customer interaction solutions market will evolve, with Web self-service portals, social media, and mobile apps expected to experience high growth in the next ...

  • Industries : Call Center
  • Countries : India
Update on the Contact Center Outsourcing Markets in Latin America, 2014 : Colombia, Mexico, and Central America & the Caribbean Drive Growth for the Region

Update on the Contact Center Outsourcing Markets in Latin America, 2014 : Colombia, Mexico, and Central America & the Caribbean Drive Growth for the Region

  • $ 1 500
  • Industry report
  • December 2014
  • by Frost & Sullivan

Executive Summary •The contact center outsourcing services market in Latin America is expected to attain revenue of $ x billion in 2014, driven by a solid performance of key regions such as Colombia, ...

  • Industries : Call Center
  • Countries : South America
Call Centres Global - Industry Report

Call Centres Global - Industry Report

  • $ 1 668
  • Industry report
  • January 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll's CALL CENTRES (Global) analysis is the most definitive and accurate study of the CALL CENTRES (Global) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : Call Center
  • Countries : World
The SpacialBuzz

The SpacialBuzz

  • $ 999
  • Industry report
  • October 2014
  • by Analysys Mason

SpatialBuzz is a UK-based start-up that is using analytics and cloud technology to improve customer experience and help improve customer support.

  • Industries : Call Center
The SpatialBuzz

The SpatialBuzz

  • $ 999
  • Industry report
  • October 2014
  • by Analysys Mason

SpatialBuzz is a UK-based start-up that is using analytics and cloud technology to improve customer experience and help improve customer support.

  • Industries : Call Center
Call Centres Nordic - Industry Report

Call Centres Nordic - Industry Report

  • $ 1 159
  • Industry report
  • January 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll's CALL CENTRES (Nordic) analysis is the most definitive and accurate study of the CALL CENTRES (Nordic) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : Call Center
  • Countries : Norway, Finland
Call Centre Systems Uk - Industry Report

Call Centre Systems Uk - Industry Report

  • $ 609
  • Industry report
  • January 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll's UK CALL CENTRE SYSTEMS (UK) analysis is the most definitive and accurate study of the UK CALL CENTRE SYSTEMS (UK) sector in 2013. The report is split into two sections and uses both a written ...

  • Industries : Call Center
  • Countries : United Kingdom
Call Centres Uk - Industry Report

Call Centres Uk - Industry Report

  • $ 609
  • Industry report
  • January 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll's UK CALL CENTRES (UK) analysis is the most definitive and accurate study of the UK CALL CENTRES (UK) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : Call Center
  • Countries : United Kingdom
Telemarketing Uk - Industry Report

Telemarketing Uk - Industry Report

  • $ 609
  • Industry report
  • January 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll's UK TELEMARKETING (UK) analysis is the most definitive and accurate study of the UK TELEMARKETING (UK) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : Call Center
  • Countries : United Kingdom
Pacific Systems Corporation (Symbol:3847) SWOT Analysis, Strategy, Revenues and Profits

Pacific Systems Corporation (Symbol:3847) SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • January 2015
  • by Global Data

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in ...

  • Industries : Call Center
  • Countries : Japan
Salmat Limited (Symbol:SLM) SWOT Analysis, Strategy, Revenues and Profits

Salmat Limited (Symbol:SLM) SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • January 2015
  • by Global Data

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in ...

  • Industries : Call Center
  • Countries : Australia, Philippines, New Zealand, United States, Taiwan, Malaysia
Unima 2000 Systemy Teleinformatyczne SA (Symbol:U2K) SWOT Analysis, Strategy, Revenues and Profits

Unima 2000 Systemy Teleinformatyczne SA (Symbol:U2K) SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • January 2015
  • by Global Data

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in ...

  • Industries : Call Center
China All Access (Symbol:Holdings) SWOT Analysis, Strategy, Revenues and Profits

China All Access (Symbol:Holdings) SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • January 2015
  • by Global Data

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in ...

  • Industries : Call Center
  • Countries : China
Microlog Corporation (MLOG) - Strategic SWOT Analysis Review

Microlog Corporation (MLOG) - Strategic SWOT Analysis Review

  • $ 300
  • Company report
  • November 2014
  • by Global Data

Summary Microlog Corporation (Microlog) is a telecommunication company, based in the US. The company provides integrated voice response and computer telephony integration solutions for the government, ...

  • Industries : Call Center
  • Countries : United States
Kalanit Carmon Services Ltd. (Symbol:KLNT) SWOT Analysis, Strategy, Revenues and Profits

Kalanit Carmon Services Ltd. (Symbol:KLNT) SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • November 2014
  • by Global Data

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in ...

  • Industries : Call Center
  • Countries : Israel
Centergistic Solutions, Inc. - Strategic SWOT Analysis Review

Centergistic Solutions, Inc. - Strategic SWOT Analysis Review

  • $ 300
  • Company report
  • November 2014
  • by Global Data

Summary Centergistic Solutions, Inc. (Centergistic) is an IT software company. The company develops and installs software management systems for contact centers. Its AgentView product is a performance ...

  • Industries : Call Center
  • Countries : United States
Vodafone India Limited - Strategic SWOT Analysis Review

Vodafone India Limited - Strategic SWOT Analysis Review

  • $ 300
  • Company report
  • November 2014
  • by Global Data

Summary Vodafone India Limited (Vodafone India) is a telecommunication service provider. The company provides telecommunication services to its customers. It provides services such as voice services, world ...

  • Industries : Call Center
  • Countries : India
Telemarketing Bureaus and Other Contact Centers Industry in the U.S. - Market Research Report

Telemarketing Bureaus and Other Contact Centers Industry in the U.S. - Market Research Report

  • $ 299
  • Industry report
  • February 2015
  • by Kentley Insights

Telemarketing Bureaus and Other Contact Centers Industry in the United States - Market Report KENTLEY INDUSTRY INSIGHTS MARKET REPORT This Market Report is an in-depth evaluation of the Telemarketing Bureaus ...

  • Industries : Call Center
  • Countries : United States
2015 U.S. Telemarketing Services Industry-Capital & Expenses Report

2015 U.S. Telemarketing Services Industry-Capital & Expenses Report

  • $ 149
  • Industry report
  • December 2014
  • by Barnes Reports

The 2015 U.S. Telemarketing Services Industry-Capital & Expenses Report, published annually by Barnes Reports, contains timely and accurage industry statistics, forecasts and demographics. The report features ...

  • Industries : Call Center
  • Countries : United States
transcosmos Inc. : Company Profile and SWOT Analysis

transcosmos Inc. : Company Profile and SWOT Analysis

  • $ 125
  • Company report
  • January 2015
  • by World Market Intelligence Ltd

Synopsis World Market Intelligence's "transcosmos Inc. : Company Profile and SWOT Analysis" contains in depth information and data about the company and its operations. The profile contains a company overview, ...

  • Industries : Call Center
  • Countries : Japan, South Korea, Philippines, World, Asia, Singapore, Indonesia, Canada, Hungary, France, Belgium, Thailand, China, Serbia and Montenegro
TFS Financial Corporation : Company Profile and SWOT Analysis

TFS Financial Corporation : Company Profile and SWOT Analysis

  • $ 125
  • Company report
  • December 2014
  • by World Market Intelligence Ltd

Synopsis World Market Intelligence's "TFS Financial Corporation : Company Profile and SWOT Analysis" contains in depth information and data about the company and its operations. The profile contains a ...

  • Industries : Call Center
  • Countries : United States
The SpacialBuzz

The SpacialBuzz

  • $ 999
  • Industry report
  • October 2014
  • by Analysys Mason

SpatialBuzz is a UK-based start-up that is using analytics and cloud technology to improve customer experience and help improve customer support.

  • Industries : Call Center
The SpatialBuzz

The SpatialBuzz

  • $ 999
  • Industry report
  • October 2014
  • by Analysys Mason

SpatialBuzz is a UK-based start-up that is using analytics and cloud technology to improve customer experience and help improve customer support.

  • Industries : Call Center
Asia-Pacific Contact Center Applications Market, 2013

Asia-Pacific Contact Center Applications Market, 2013

  • $ 25 000
  • Industry report
  • October 2014
  • by Frost & Sullivan

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region ...

  • Industries : Call Center
  • Countries : South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania
Telemarketing & Call Centers Market in the United States

Telemarketing & Call Centers Market in the United States

  • $ 1 020
  • Industry report
  • October 2014
  • by Ibisworld

Phoning it in Over the past five years, economic gloom and overseas outsourcing have hurt demand for US-based telemarketing firms, causing revenue to slow in line with low demand. Compounding this trend, ...

  • Industries : Call Center
  • Countries : United States
64 reports

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Call Center Industry - Company Report, July 2014

  • July 2014
    8 pages
  • Call Center  

  • United States  

    North America  

    South America  

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Call Center Analysis

January 2014

Call Center Industry

September 2013

1 Companies

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Aspect Software

United States

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