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Call Center Analysis & Statistics, July 2015

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Call Centres Global - Industry Report

Call Centres Global - Industry Report

  • $ 1 668
  • Industry report
  • July 2015
  • by Plimsoll Publishing Ltd UK

Plimsoll’s CALL CENTRES (Global) analysis is the most definitive and accurate study of the CALL CENTRES (Global) sector in 2013. The report is split into two sections and uses both a written and graphical ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World
Telemarketing Bureaus and Other Contact Centers - The 2015 U.S. Market Research Report

Telemarketing Bureaus and Other Contact Centers - The 2015 U.S. Market Research Report

  • $ 195
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telemarketing Bureaus and Other Contact Centers industry in the United States. These Market Research Reports are based on billions of data ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Telephone Call Centers - The 2015 U.S. Market Research Report

Telephone Call Centers - The 2015 U.S. Market Research Report

  • $ 195
  • Industry report
  • May 2015
  • by Kentley Insights

This 2015 Market Research Report is an in-depth evaluation of the Telephone Call Centers industry in the United States. These Market Research Reports are based on billions of data points created from millions ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : United States
Telemarketing & Call Centers in the US - Industry Market Research Report

Telemarketing & Call Centers in the US - Industry Market Research Report

  • $ 1 020
  • Industry report
  • March 2015
  • by Ibisworld

Telemarketing & Call Centers in the US Over the past five years, the economic recession and overseas outsourcing have hurt demand for US-based telemarketing companies, causing revenue to slow in line ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States
Call Centres in the UK - Industry Market Research Report

Call Centres in the UK - Industry Market Research Report

  • $ 800
  • Industry report
  • March 2015
  • by Ibisworld

Call Centres in the UK Call centres provide in- and outbound telecommunication services to improve client relations, provide technical assistance, market goods or conduct opinion polls. The industry only ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United Kingdom
Telemarketing Bureaus and Other Contact Centers Industry in the U.S. - Market Research Report

Telemarketing Bureaus and Other Contact Centers Industry in the U.S. - Market Research Report

  • $ 299
  • Industry report
  • February 2015
  • by Kentley Insights

Telemarketing Bureaus and Other Contact Centers Industry in the United States - Market Report KENTLEY INDUSTRY INSIGHTS MARKET REPORT This Market Report is an in-depth evaluation of the Telemarketing Bureaus ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : United States
Other Business Services in Germany: ISIC 7499

Other Business Services in Germany: ISIC 7499

  • $ 705
  • Industry report
  • November 2014
  • by Euromonitor International

Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services market ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : Germany
Global Technical Support Outsourcing Market 2014-2018

Global Technical Support Outsourcing Market 2014-2018

  • $ 2 500
  • Industry report
  • October 2014
  • by Infiniti Research Limited

About Technical Support Outsourcing Technical support is a wide range of services through which enterprises provide assistance to users of technology products. The support is usually delivered over email, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World
Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)

Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)

  • $ 4 650
  • Industry report
  • August 2014
  • by MarketsandMarkets

The report has been segmented in such a way that it covers various forms of the market which include simple Customer Experience Management (CEM), Customer Relationship Management (CRM), Social Custome ...

  • Industries : Retail
  • Countries : World, Europe, North America
Global Call Centers Industry

Global Call Centers Industry

  • $ 4 950
  • Industry report
  • July 2014
  • by Global Industry Analysts

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada, Japan, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World
Call Centre Operation in Australia - Industry Market Research Report

Call Centre Operation in Australia - Industry Market Research Report

  • $ 965
  • Industry report
  • June 2014
  • by Ibisworld

Long distance calls: Despite demand for high quality services, outsourcing remains a threat Call Centre Operation in Australia Firms in this industry primarily answer telephone calls and relay messages ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Australia
Other Business Services in Turkey: ISIC 7499

Other Business Services in Turkey: ISIC 7499

  • $ 705
  • Industry report
  • March 2014
  • by Euromonitor International

Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services market ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : Turkey
Call centres in Italy

Call centres in Italy

  • $ 3 500
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report supplies information on the Call centres Italian market and its competitors: market trends, SWOT and key success factors analysis, major companies performance indicators (total turnover, secto ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : Italy
Call centres in Italy - Overview

Call centres in Italy - Overview

  • $ 563
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report provides an overview of the Call centres Italian market and its competitors: key sector data by segment, major recent trends, supply and demand evolution and their main drivers, market leaders, ...

  • Industries : Call Center, Call Center, Call Center, Call Center, Solution Integration, Solution Integration
  • Countries : Italy
Call centres in Italy - Sector environment

Call centres in Italy - Sector environment

  • $ 563
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report provides information on the sector environment of the Call centres Italian market: detailed data on the sector by segment, market trends and its main drivers, competitive forces and their impact ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : Italy
Call centres in Italy - Sector financials

Call centres in Italy - Sector financials

  • $ 563
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report provides financial indicators on the Call centres Italian market: key characteristics and drivers of the demand and supply by segment, main reasons for the trends observed, financial indicators ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Italy
Call centres in Italy - Main players

Call centres in Italy - Main players

  • $ 750
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report supplies information on the competitors typologies of the Call centres Italian market: types of operators, by segment, by nationality or ownership structure, ranking of companies in terms of ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : Italy
Call centres in Italy - Competitive performances and market shares

Call centres in Italy - Competitive performances and market shares

  • $ 1 125
  • Industry report
  • October 2013
  • by Databank - Cerved Group

This report supplies information on the competitive performances of the operators of the Call centres Italian market: competitive performances by segment, market shares by segment, by distribution channel, ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Italy
Vital Signs - Health Insurance Exchanges: Real-Time Analyst Insights on HIX September 2013

Vital Signs - Health Insurance Exchanges: Real-Time Analyst Insights on HIX September 2013

  • $ 450
  • Industry report
  • October 2013
  • by Frost & Sullivan

Given the importance of the changes from PPACA and the creation of the health insurance marketplaces, we are providing our online Frost.com blog on HIX in collected form for the month of September fo ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Health Insurance
  • Countries : United States
US and Japanese Telemarketing Industry

US and Japanese Telemarketing Industry

  • $ 3 950
  • Industry report
  • July 2010
  • by Global Industry Analysts

This report analyzes the US and Japanese markets for Telemarketing in US$ Million. Annual estimates and forecasts are provided for the period 2007 through 2015. Also, a six-year historic analysis is provided ...

  • Industries : Advertising and Marketing, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Japan
North American Speech Applications Development Market for Contact Centers

North American Speech Applications Development Market for Contact Centers

  • $ 6 000
  • Industry report
  • March 2010
  • by Frost & Sullivan

About two-thirds of North American contact center organizations have plans to either build or enhance their contact center speech applications over the next twelve months based on a Frost & Sullivan survey ...

  • Industries : Call Center, Call Center, Call Center, Call Center, Hardware and Electronic Equipment, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America
Latin America Contact Center Applications Market 2009

Latin America Contact Center Applications Market 2009

  • $ 6 500
  • Industry report
  • December 2009
  • by Frost & Sullivan

The Latin American contact center applications market reached $508.1 million in 2008, a growth of 11.1 percent when compared to 2007. The first semester of the year presented a healthy growth, but as economies ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United States
Asia Pacific Hosted Contact Center Market CY 2008

Asia Pacific Hosted Contact Center Market CY 2008

  • $ 15 000
  • Industry report
  • December 2009
  • by Frost & Sullivan

The research service covers the Hosted Contact Center Market in 14 countries across Asia Pacific. It includes insights on market trends, technology trends, pricing trends as well as market drivers and ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : Asia
2009 Top Multilingual/Bilingual Call and Contact Center Outsourcing Vendors

2009 Top Multilingual/Bilingual Call and Contact Center Outsourcing Vendors

  • $ 2 500
  • Industry report
  • November 2009
  • by Black book

In 2009, the Black Book CCO industry user survey investigated over 170 contracts held by 455 of the top spending clients globally in the outsourcing market place. In order to rank the organizations, 18 ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World
2009 Top Banking, Financial Services and Credit Card Call and Contact Center Outsourcing Vendors

2009 Top Banking, Financial Services and Credit Card Call and Contact Center Outsourcing Vendors

  • $ 2 500
  • Industry report
  • November 2009
  • by Black book

In 2009, the Black Book CCO user survey investigated over 400 contracts held by 1,300 of the top spending clients in the global banking, credit card and financial services industry. In order to rank the ...

  • Industries : Call Center, Call Center, Call Center, Call Center, Financial Services, Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United Kingdom
2009 Top Non-Profit, Foundations and Charitable Call and Contact Center Outsourcing Vendors

2009 Top Non-Profit, Foundations and Charitable Call and Contact Center Outsourcing Vendors

  • $ 2 500
  • Industry report
  • November 2009
  • by Black book

In 2009, the Black Book CCO industry user survey investigated over 100 contracts held by 405 of the top non-profit, charitable organizations and related agency spending clients globally in the outsourcing ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World


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