In the booming market of e-commerce, more focus is being placed on order fulfillment and shipping logistics as rivals compete to draw in consumers, according to market research firm yStats.com.
In the United States, retailers are increasingly trying to compete with online marketplace heavyweight Amazon.com. For example, eBay recently announced an acquisition deal for GSI Commerce, which would see the online auction and shopping giant include customer orders and distribution services – a open shot across the bows for Amazon.
The biggest e-commerce shipping companies in Europe are Germany’s Deutsche Post/DHL, DPD, GLS, Hermes and UPS. One of Europe’s major e-commerce retailers Groupe 3 Suisses (France) recently overhauled its logistics department and services, despite already offering 24-hour delivery, while Amazon.co.uk recently brought in free shipping for all orders over £25 ($40).
Emerging markets like China are struggling to deal with the soaring demand of delivery services, while in Brazil outside companies like Total Express, Correios and Tegma are pumping money into e-commerce delivery.
Sector Statistics: e-Commerce Delivery and Logistics (source: yStats.com)
- Global e-commerce sales should reach $963 billion by 2013, growing annually at over 19%.
- The US e-commerce market is predicted to grow at more than 12% over the next three years, topping $235 billion by 2013.
- The French e-commerce market for products and services grew at an annual rate of 26% from 2008-2009, topping $33 billion.
- Between 2008 and 2009, online store numbers in France grew 35% to over 64,000.
- Door to door services accounted for 92% of e-commerce deliveries in South Korea in 2010.
Latest Business Wins
- eBay agrees to buy online services company GCI Commerce for $2.4 billion
- TNT Express acquires 50% share of French parcel carrier Adrexo Colis
- Amazon, eBay (US)
- 3 Suisses (France)
- TNT Express (Netherlands)
- Deutsche Post/DHL, DPD, GLS, Hermes, UPS (Germany)
- Total Express, Correios, Tegma (Brazil)
- eCommerce Expo 2011, May 26 Old Trafford Football Stadium, in Manchester, UK
- Global e-Commerce Summit 2011, May 23-25, in Barcelona, Spain