Retail Clinics 2012: Growth of Stores, Consumer Opinion Surveys, Winning Competitors, Supplier Sales of Products to Clinics, Clinic Sales Forecasts and Trends

• Publication date: November 2012
• Report size: 70 pages

Retail health clinics have grown from concept to a functioning part of the U.S. health care marketplace. Retail clinics, also called convenience clinics, are mostly located in drug stores but also in retailers such as Walmarts and Target stores, grocery stores and even malls. The basic premise is that they take advantage of the retailers traffic, and provide defined services generally though a nurse practitioner or a physician assistant.. Especia...

Retail health clinics have grown from concept to a functioning part of the U.S. health care marketplace. Retail clinics, also called convenience clinics, are mostly located in drug stores but also in retailers such as Walmarts and Target stores, grocery stores and even malls. The basic premise is that they take advantage of the retailers traffic, and provide defined services generally though a nurse practitioner or a physician assistant.. Especially attractive to customers, they offer walk in service, better hours and in some cases, lower costs. The concept survived the recession, the opposition of medical associations and state legislatures. But market developments have not always unfolded in line with forecasts made in the first launch of the concept. With the development of healthcare reform in the United States, many are evaluating these small healthcare venues inside a heavily trafficked retail setting as a one of many possible answers to an expected increase in insured patients.



Kalorama has been watching the retail clinic industry for several years and in 2012, there are some changes and noticeable data that has challenged some of the assumptions previously made about these clinics. This report Retail Clinics 2012 looks at retail clinics’ impact and growth over the next five years. The report forecasts the growth of stores with clinics, the sales of the clinics and takes a look at changing consumer opinion of clinics. It also looks at the sales that pharmaceutical and diagnostic companies may make through retail clinics.



Although different operators employ slightly different approaches, the overall business model for retail clinics is quite consistent. It involves the provision of basic healthcare services at a low cost, in a facility conveniently located in a busy retail outlet, with broad hours of operation. Locations such as drug stores, food stores and other popular retail outlets with pharmacies enable patient accessibility and make it easy for patients to get their prescriptions filled nearby. They can also encourage customers to stay longer at the store and make more purchases, providing indirect income to the retail outlet.



In this market research report, Kalorama outlines many of the factors that will determine the future of the retail clinic concept:

• State of the Market in 2012: Acceptance? More Work to Do?


• Top Competitors and Number of Clinic Locations


• Top U.S. Cities for Retail Clinics


• Patient Traffic Trends


• What Consumers, Physicians and Legislators Think About Retail Clinics


• 'Out of Pocket' Healthcare Spending and its Impact on Retail Clinics


• Health Care Reform and Retail Clinics


• Revised Projections for Future Growth of Clinics Based on Market Developments


• Markets for Vaccines to Retail Clinics


• Markets for POC Diagnostic Products to Retail clinics


• Calculations of the Indirect Revenue that Clinics Can Add to Store Income


• Company Profiles of Major Retail Clinic Companies

Medical Facility Industry in the United States

CHAPTER ONE: EXECUTIVE SUMMARY

Growing Acceptance?

Store Growth Trends

US Healthcare Trends Favorable to Clinics

Key Retail Clinic Cities

Retail Clinic Traffic Trends

Retail Clinics Sales Trends

Suppliers

Scope and Methodology

CHAPTER TWO: INTRODUCTION

The Healthcare Industry

Out-of-pocket Expenditure Growth Drivers

Out-of-Pocket Growth Constraints

Convenience Clinics vs. Urgent Care Clinics

Retail Clinic Business Model

Services

Staffing

Growth Drivers

Challenges

Retail Clinic Legislation

Choice of Outlet

Drug Stores

Clinics In Malls

Smaller Operators Persist

Retail Clinic Store Growth

Retail Clinic Locations by Brand/Operator

Retail Clinic Locations by City

CHAPTER THREE: CONSUMER OPINION

Kalorama Survey On Retail Clinics

Take Care Health Poll, Walmart Poll

Harris Poll

CHAPTER FOUR: ISSUES AND TRENDS

Healthcare Reform: Patient Swoon?

Components of Healthcare Reform

Retail Clinic Usage Increases

Publix, MediMin, NowMedical Clinic Closings

Physician Groups Still Wary

Retail Clinic Return Visitors

Retail Clinic Role in Lowering Costs

Increasing Role of Nurse Practitioners

New Competitors to Retail Clinics

Virtual Clinics

Non-Clinic Retail Services

Competition from NP Practice Offices

Expansion of Services

CHAPTER FIVE: MARKET ANALYSIS

Retail Clinic Sales Forecasts

Diagnostic and Pharmaceutical Sales To Retail Clinics

Diagnostics -Point of Care Tests

Clinical Chemistry and Immunoassays

Vaccines

Indirect Income

CHAPTER SIX: COMPANY PROFILES

Target Clinic Medical Associates

Aurora Quick Care

Lindora Health Clinic

The Mayo Clinic

CVS/Minute Clinic

RediClinic

Kroger’s /The Little Clinic

Walmart

Walgreens /Take Care Health

LIST OF EXHIBITS

CHAPTER ONE: EXECUTIVE SUMMARY

Figure 1-1: Kalorama Survey: Have You Visited a Retail Clinic?

Figure 1-2: Retail Clinic Store Growth

Figure 1-3: Top Cities for Retail Clinics, 2012

Figure 1-4: Average Daily Visits Trends, 2012-2016

Figure 1-5: Retail Clinic Sales Trends, 2010-2017

CHAPTER TWO: INTRODUCTION

Table 2-1: State Legislation Regarding Retail Clinics

Table 2-2: Characteristics of Retail Outlets, 2009 (Type of Shopper, Typical Frequency, Products Purchased, Degree of Health Care Products Purchased, Loyalty to Store, Level of Browsing, Level of Trust, Volume of Traffic )

Table 2-3: U.S. Drug Store Sales,, 2010–2011

Table 2-4: Leading U.S. Drug Stores (Revenues, Store Locations)

Table 2-5: Retail Clinics Locations by Brand/Operator and City

CHAPTER THREE: CONSUMER OPINION AND SURVEY RESULTS

Figure 3-1: Kalorama Survey: Have You Visited a Retail Clinic?

Figure 3-2: Kalorama Survey:” If You Have Not Visited a Retail Clinic How Likely Would You Be To Do So? “(Very, Somewhat, Not Sure, Somewhat Unlikely, Very Unlikely).

Figure 3-3: Gender Breakdown – Retail Clinic “Phobes” (Male, Female)

Figure 3-4: Gender Breakdown: Retail Clinic “Fans” (Male, Female)

Table 3-5: Type of Consumers More Willing to Try Retail Clinics .

CHAPTER FIVE: MARKET ANALYSIS

Table 5-1: The U.S. Market for Retail Clinic Services, 2010–2017 (# of Locations, Patient Visits, Revenue Per Patient, Total Sales)

Table 5-2: U.S. Professional POC Test Sales to Retail Clinics, 2010-2017 whole or in any part, is strictly prohibited.

Table 5-3: U.S. Clinical Chemistry and Immunoassay Sales to Convenience Clinics, 2010-2017

Table 5-4: U.S. Vaccine Sales to Convenience Clinics, 2010–2017

Table 5-5: Indirect Income Generated by Retail Clinics, 2010–2017

Medical Facility in United States

United States Hospital Admissions, Per `000 Population

• $ 250
• Industry data
• January 2013

Yearly, From 2004 To 2014
By Business Monitor International
Source: FedStats, Department of Health, World Health Organization (WHO),BMI

• Industries : Medical Facility
• Countries : United States

United States Hospitals, Total

• $ 250
• Industry data
• January 2013

Yearly, From 2004 To 2014
By Business Monitor International
Source: FedStats, Department of Health, World Health Organization (WHO),BMI

• Industries : Medical Facility
• Countries : United States

United States Doctors, Per `000 Population

• $ 250
• Industry data
• January 2013

Yearly, From 2004 To 2014
By Business Monitor International
Source: FedStats, Department of Health, World Health Organization (WHO),BMI

• Industries : Medical Facility
• Countries : United States