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This research service analyzes the Brazilian unified communications and collaboration solutions market. The 2014 World Cup and 2016 Olympic Games, both to be held in Brazil, should boost infrastructure investments, creating a propitious market environment. The adoption of new applications and direct migration from time-division multiplexing (TDM) to IP collaborative solutions are expected to drive the Brazilian market. Companies will likely use more video and conferencing applications to leverage internal communications and operations. Applications covered include UC client, unified messaging, video conferencing endpoints, on-premises e-mail server licenses, and enterprise telephony.

Table Of Contents

Reality Check on Key Brazilian Unified Communications and Collaboration Solutions Markets
TABLE OF CONTENTS

Executive Summary 7
Market Overview 12
Total UC and Collaboration Solutions Market
-
•External Challenges: Drivers and Restraints 20
•Forecasts and Trends 26
•Market Share and Competitive Analysis 32
UC Client Segment Breakdown 39
Unified Messaging Segment Breakdown 46
Videoconferencing Segment Breakdown 53
On-premises E-mail Server Licenses Segment Breakdown 60
IP Telephony Segment Breakdown 67
Traditional Telephony Segment Breakdown 74
IP Phones Segment Breakdown 81
The Last Word (Conclusions and Implications) 88
Appendix 92

List of Figures
Total UC and Collaboration Market: Key Market Drivers and Restraints, Brazil, 2012-2018 21
Total UC and Collaboration Solutions Market: Competitive Structure Brazil, 2011 36
Total UC and Collaboration Solutions Market: SWOT Analysis, Brazil, 2011 37
UC Client Segment: Market Engineering Measurements, Brazil, 2011 41
Unified Messaging Segment: Market Engineering Measurements, Brazil, 2011 48
Videoconferencing Segment: Market Engineering Measurements, Brazil, 2011 55
On-premises E-mail Server Licenses Segment: Market Engineering Measurements, Brazil, 2011 62
IP Telephony Segment: Market Engineering Measurements, Brazil, 2011 69
Traditional Telephony Segment: Market Engineering Measurements, Brazil, 2011 76
IP Phones Segment: Market Engineering Measurements, Brazil, 2011 83

List of Charts
Total UC and Collaboration Solutions Market: Market Engineering Measurements, Brazil, 2011 9
Total UC and Collaboration Solutions Market: Percent Sales Breakdown by Application, Brazil, 2011 19
Total UC and Collaboration Market: Revenue Forecast, Brazil, 2011-2018 28
Total UC and Collaboration Solutions Market: Revenue Forecast by Application, Brazil, 2011-2018 30
Total UC and Collaboration Solutions Market: Percent of Revenue, Brazil, 2011 33
Total UC and Collaboration Solutions Market: Percent Market Share Trend, Brazil, 2010-2011 34
UC Client Segment: Unit Shipment and Revenue Forecast, Brazil, 2011-2018 42
UC Client Segment: Percent of Revenue, Brazil, 2011 44
Unified Messaging Segment: Unit Shipment and Revenue Forecast, Brazil, 2011-2018 49
Unified Messaging Segment: Percent of Revenue, Brazil, 2011 51
Videoconferencing Segment: Revenue Forecast, Brazil, 2011-2018 56
Videoconferencing Segment: Percent of Revenue, Brazil, 2011 58
On-premises E-mail Server Licenses Segment: Unit Shipment and Revenue Forecast, Brazil, 2011-2018 63
On-premises E-mail Server Licenses Segment: Percent of Revenue, Brazil, 2011 65
IP Telephony Segment: Unit Shipment and Revenue Forecast, Brazil, 2011-2018 70
IP Telephony Segment: Percent of Revenue, Brazil, 2011 72
Traditional Telephony Segment: Unit Shipment and Revenue Forecast, Brazil, 2011-2018 77
Traditional Telephony Segment: Percent of Revenue, Brazil, 2011 79
IP Phones Segment: Unit Shipment and Revenue Forecast, Brazil, 2011-2018 84
IP Phones Segment: Percent of Revenue, Brazil, 2011 86

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