This research service analyzes the Mexican unified communications and collaboration solutions market. The market continues to grow within the context of the ongoing global recession. Increased awareness within the enterprise space coupled with an expanding distribution channel is helping to drive UC sales. The small and medium businesses space represents a high-growth opportunity for vendors and the channel, especially as hosted UC and collaboration solutions continue to gain acceptance. The study examines the following applications: traditional and IP telephony, unified messaging, videoconferencing endpoints solutions, on-premises e-mail server licenses, and unified clients. The base year is 2011, and the forecast period is 2012-2018.

Executive summary

•The Mexican unified communications (UC) and collaboration solutions market reached a revenue of $ xxmillion in 2011, representing a growth of xxpercent from the previous year.
•The Internet protocol (IP) telephony segment was the largest revenue contributor, accounting for xxpercent of total market sales in 2011.
•UC clients and videoconferencing solutions are expected to have the highest CAGR (from 2011 to 2018) of all of the segments covered in this study, with xpercent and xxpercent, respectively.
•By 2018, the total market is expected to reach $ xxmillion in revenue, growing at a CAGR of xxpercent.
•The market is dominated by three top participants—Avaya, Cisco, and Microsoft—which generate xxpercent of the total market revenue.
•Frost & Sullivan considers the Mexican market to be one of the most mature in Latin America in terms of IP and UC; nevertheless, a knowledge gap remains and must be addressed to augment sales.
•Many small and medium businesses (SMB) are unaware of the existence of IP and UC solutions, representing a large potential market around which vendors and channels should establish their strategies.
•With the appearance of hosted UC solutions, vendors and channels now have the tools to approach the SMB with solutions that offer them large enterprise-grade solutions at SMB prices.

Table Of Contents

Reality Check on Key Mexican Unified Communications and Collaboration Solutions Markets
Contents

Executive Summary 7
Market Overview 12
Total UC and Collaboration Solutions Market -
• External Challenges: Drivers and Restraints 20
• Forecasts and Trends 26
• Market Share and Competitive Analysis 34
UC Client Segment Breakdown 41
Unified Messaging Segment Breakdown 48
Videoconferencing Segment Breakdown 55
On-premises E-mail Server Licenses Segment Breakdown 62
IP Telephony Segment Breakdown 69
Traditional Telephony Segment Breakdown 76
IP Phones Segment Breakdown 83
The Last Word (Conclusions and Implications) 90
Appendix 94


List of Figures

Total UC and Collaboration Solutions Market: Key Market Drivers and Restraints, Mexico, 2012-2018
Total UC and Collaboration Solutions Market: Competitive Structure, Mexico, 2011
Total UC and Collaboration Solutions Market: SWOT Analysis, Mexico, 2011

List of Charts

Total UC and Collaboration Solutions Market: Market Engineering Measurements, Mexico, 2011
Total UC and Collaboration Solutions Market: Percent Sales Breakdown by Application, Mexico, 2011
Total UC and Collaboration Solutions: Market Engineering Measurements, Mexico, 2011
Total UC and Collaboration Solutions Market: Revenue Forecast, Mexico, 2011-2018
Total UC and Collaboration Solutions Market: Revenue Forecast by Application, Mexico, 2011-2018
Total UC and Collaboration Solutions Market: Percent of Revenue, Mexico, 2011
Total UC and Collaboration Solutions Market: Percent Market Share Trend, Mexico, 2010-2011
UC Client Segment: Market Engineering Measurements, Mexico, 2011
UC Client Segment: License Shipment and Revenue Forecast, Mexico, 2011-2018
UC Client Segment: Percent of Revenue, Mexico, 2011
Unified Messaging Segment: Market Engineering Measurements, Mexico, 2011
Unified Messaging Segment: License Shipment and Revenue Forecast, Mexico, 2011-2018
Unified Messaging Segment: Percent of Revenue, Mexico, 2011
Videoconferencing Segment: Market Engineering Measurements, Mexico, 2011
Videoconferencing Segment: Revenue Forecast, Mexico, 2011-2018
Videoconferencing Segment: Percent of Revenue, Mexico, 2011
On-premises E-mail Server Licenses Segment: Market Engineering Measurements, Mexico, 2011
On-premises E-mail Server Licenses Segment: License Shipment and Revenue Forecast, Mexico, 2011-2018
On-premises E-mail Server Licenses Segment: Percent of Revenue, Mexico, 2011
IP Telephony Segment: Market Engineering Measurements, Mexico, 2011
IP Telephony Segment: License Shipment and Revenue Forecast, Mexico, 2011-2018
IP Telephony Segment: Percent of Revenue, Mexico, 2011
Traditional Telephony Segment: Market Engineering Measurements, Mexico, 2011
Traditional Telephony Segment: License Shipment and Revenue Forecast, Mexico, 2011-2018
Traditional Telephony Segment: Percent of Revenue, Mexico, 2011
IP Phones Segment: Market Engineering Measurements, Mexico, 2011
IP Phones Segment: License Shipment and Revenue Forecast, Mexico, 2011-2018
IP Phones Segment: Percent of Revenue, Mexico, 2011

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