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Synopsis

This report presents the findings from a survey of 165 Indian enterprises regarding their Information & Communication Technology (ICT) investment priorities. The survey investigates the core technologies which Indian enterprises are investing in, including the likes of enterprise applications, security, mobility, communications & collaboration, and Cloud Computing.

Summary

Why was the report written?
In order to provide deeper insights into Indian enterprises’ ICT investment priorities and strategic objectives.

What is the current market landscape and what is changing?
Kable’s survey reveals that Indian enterprises are spending on core technologies as well as advanced technologies such as cloud and mobility to remain competitive in the market.

What are the key drivers behind recent market changes?
Growing mobile subscriber base, as well as high smartphone penetration and usage of the mobile internet is driving the demand for enterprise mobility, whereas demand for cloud computing is fuelled by factors like cost reduction and ease of maintenance .

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 160+ ICT decision makers in the Indian market in H2 2012.

Scope

Recognize Indian enterprises’ strategic objectives with regards to their ICT investments.

Identify Indian enterprises’ investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications & collaboration, and Cloud Computing, etc.

Learn about the drivers that are influencing Indian enterprises’ investments in each technology category.

Establish how Indian enterprises’ IT budgets are currently allocated across various segments within a technology category.

Gain insight into how Indian enterprises plan to change their IT budget allocations across various segments within a technology category.

Reasons to buy

Inflationary pressures and volatility in the Indian rupee is still keeping enterprises on tenterhooks.

The increasing complexity of ICT infrastructure amongst Indian enterprises is driving the demand for IT systems management which enables enterprises to optimize their utilization of resources.

BI is witnessing increased acceptance in enterprises across India, as it is considered to improve productivity by enhancing the decision making process.

Adoption of virtualization, green IT and cloud based technologies is expected to rise amongst Indian enterprises as they look for ways to reduce their overall IT costs.

Enterprise mobility is catching up amongst Indian enterprises, although concerns on data security continue to remain.

Key Highlights

Identity management will remain the major area of investment. The survey indicates that Identity and Access Management (IAM) has the highest penetration rate (X%) amongst Indian enterprises, followed by network security (X%), and content and web filtering technologies (X%).

SCM and CRM remain the key areas of investment among Indian enterprises. The survey shows that X% of respondents are intending to make investments in these technologies.

The virtualization market in India is growing and Server virtualization is widely used among Indian enterprises, with X% of respondents stating that they already use this technology.

According to Kable’s survey, X% of Indian enterprises are planning to make significant investments in Web/video conferencing, while X% plan to make investments in unified communications in the next twenty-four months.

SaaS is the most widely used cloud computing technology. The survey indicates that a large portion of enterprises (X%) are already using SaaS, while X% are planning to make significant investments in SaaS in the next two years.

Table Of Contents

ICT Priorities in India - Enterprise ICT investment plans to 2013
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 IT budget changes
1.4 Strategic objectives
1.5 Core technology investment priorities
2 Detailed ICT investment priorities
2.1 Introduction
2.2 Enterprise Applications
2.3 Business Intelligence
2.4 Security
2.5 Content Management
2.6 Mobility
2.7 IT Systems Management
2.8 Communications and Collaboration
2.9 Green IT and Virtualization
2.1 Cloud computing solutions
3 Summary
3.1 Indian enterprises are planning significant investments in various technology categories, creating huge opportunities for IT vendors
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors

List of Tables

Table 1: Indian enterprise ICT survey industry breakdown
Table 2: Indian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Indian enterprises
Table 4: Current strategic objectives of Indian enterprises
Table 5: Current and future investment priorities of Indian enterprises across core technologies
Table 6: Enterprise Applications - Indian enterprises' current and future investment priorities
Table 7: Business Intelligence - Indian enterprises' current and future investment priorities
Table 8: Security - Indian enterprises' current and future investment priorities
Table 9: Content Management - Indian enterprises' current and future investment priorities
Table 10: Mobility - Indian enterprises' current and future investment priorities
Table 11: IT systems management - Indian enterprises' current and future investment priorities
Table 12: Communications and Collaboration - Indian enterprises' current and future investment priorities
Table 13: Green IT and Virtualization - Indian enterprises' current and future investment priorities
Table 14: Cloud computing solutions - Indian enterprises' current and future investment priorities

List of Figures

Figure 1: Indian enterprise ICT survey industry breakdown
Figure 2: Indian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Indian enterprises
Figure 4: Current strategic objectives of Indian enterprises
Figure 5: Current and future investment priorities of Indian enterprises across core technologies
Figure 6: Enterprise Applications - Indian enterprises' current and future investment priorities
Figure 7: Business Intelligence - Indian enterprises' current and future investment priorities
Figure 8: Security - Indian enterprises' current and future investment priorities
Figure 9: Content Management - Indian enterprises' current and future investment priorities
Figure 10: Mobility - Indian enterprises' current and future investment priorities
Figure 11: IT systems management - Indian enterprises' current and future investment priorities
Figure 12: Communications and Collaboration - Indian enterprises' current and future investment priorities
Figure 13: Green IT and Virtualization - Indian enterprises' current and future investment priorities
Figure 14: Cloud computing solutions - Indian enterprises' current and future investment priorities

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