Synopsis

This report presents the findings from a survey of 156 US enterprises regarding their Information & Communication Technology (ICT) investment priorities. The survey investigates the core technologies which US enterprises are investing in, including the likes of enterprise applications, security, mobility, communications & collaboration, and Cloud Computing.

Summary

Why was the report written?
In order to provide deeper insights into US enterprises’ ICT investment priorities and strategic objectives.

What is the current market landscape and what is changing?
While spending on core technologies still remains a top priority, US enterprises are also expected to make significant investments in advanced technologies in 2012-13.

What are the key drivers behind recent market changes?
Increasing adoption of social , mobile, and cloud based technologies is shaping the course of ICT investments within US enterprises. ‘adoption of’

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 150+ ICT decision makers in the US market in H2 2012.

Scope

Recognize US enterprises’ strategic objectives with regards to their ICT investments.

Identify US enterprises’ investment priorities based on their budget allocations across core technology categories such as  enterprise applications, security, mobility, communications & collaboration, and Cloud Computing, etc.  Have made the changes straight into the document from now on.

Learn about the drivers that are influencing US enterprises’ investments in each technology category.

Establish how US enterprises’ IT budgets are currently allocated across various segments within a technology category.

Gain insight into how US enterprises plan to change their IT budget allocations across various segments within a technology category.

Reasons to buy

US enterprises are trying to balance their ICT spend between core and discretionary technology categories.

US enterprises’ primary strategic objective is to improve the security and privacy of their IT infrastructure, resulting in higher demand for related products and services.

US enterprises are most likely to increase their spending on CRM and marketing automation solutions.

Adoption of virtualization, green IT and cloud based technologies is expected to rise amongst US enterprises as they look for ways to reduce their overall IT costs.

In 2013, trends such as Bring Your Own Device (BYOD) to work, enterprise social networking and access to enterprise content on the go (web content management) are expected to gain more popularity.

Key Highlights

The recent survey indicates that about X% of US enterprises plan to make further investments in enterprise applications in 2013.

Identity management and network security will remain the major areas of investment. Results from the survey show that X% of respondents plan further investments to enhance their network and end-point security, while X% respond positively regarding making investments in IAM solutions.

The growing complexity and volume of enterprise content will keep the US ECM market relatively shielded from any economic downturn and enterprises’ consequent cost cutting measures. The survey reveals that about X% of US enterprises have plans for additional investments in various ECM technologies.

The growth in the penetration of BI technologies will be driven by US organizations’ desire to extract more value from enterprise data. With a penetration rate of X%, business analytics has been identified as the most widely deployed BI technology in US enterprises.

According to Kable’s survey, a large number of US enterprises plan to invest in IT systems management over the next two years, and this is mostly a function of increased IT systems complexity. The survey indicates that X% of US enterprises describe their IT infrastructure as either ‘somewhat complex’ or ‘very complex’.

Table Of Contents

1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 IT budget changes
1.4 Strategic objectives
1.5 Core technology investment priorities
2 Detailed ICT investment priorities
2.1 Introduction
2.2 Enterprise Applications
2.3 Business Intelligence
2.4 Security
2.5 Content Management
2.6 Mobility
2.7 IT Systems Management
2.8 Communications and Collaboration
2.9 Green IT and Virtualization
2.1 Cloud Computing solutions
3 Summary
3.1 US enterprises are trying to balance their ICT spend between core and discretionary technology categories
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors

List of Tables

Table 1: US enterprise ICT survey industry breakdown
Table 2: US enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among US enterprises
Table 4: Current strategic objectives of US enterprises
Table 5: US enterprises’ current and future investment priorities across core technologies
Table 6: Enterprise Applications - US enterprises’ current and future investment priorities
Table 7: Business Intelligence - US enterprises’ current and future investment priorities
Table 8: Security - US enterprises’ current and future investment priorities
Table 9: Content Management - US enterprises’ current and future investment priorities
Table 10: Mobility - US enterprises’ current and future investment priorities
Table 11: IT systems management - US enterprises’ current and future investment priorities
Table 12: Communications and Collaboration - US enterprises’ current and future investment priorities
Table 13: Green IT and Virtualization - US enterprises’ current and future investment priorities
Table 14: Cloud computing solutions - US enterprises’ current and future investment priorities

List of Figures

Figure 1: US enterprise ICT survey industry breakdown
Figure 2: US enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among US enterprises
Figure 4: Current strategic objectives of US enterprises
Figure 5: US enterprises’ current and future investment priorities across core technologies
Figure 6: Enterprise Applications - US enterprises’ current and future investment priorities
Figure 7: Business Intelligence - US enterprises’ current and future investment priorities
Figure 8: Security - US enterprises’ current and future investment priorities
Figure 9: Content Management - US enterprises’ current and future investment priorities
Figure 10: Mobility - US enterprises’ current and future investment priorities
Figure 11: IT systems management - US enterprises’ current and future investment priorities
Figure 12: Communications and Collaboration - US enterprises’ current and future investment priorities
Figure 13: Green IT and Virtualization - US enterprises’ current and future investment priorities
Figure 14: Cloud computing solutions - US enterprises’ current and future investment priorities

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