Global Micro Servers Market (2013 2018) By Processor Type (Intel Arm Amd) Component (Hardware Software Operating System) Application (Media Storage Data Centers Analytics Cloud Computing) Geography (North America Europe Apac Row)

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Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the manufacturing vertical. Email accounts for the highest share of ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the financial services vertical. In terms of financial services, ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Communications in Europe and North America

Customer Engagement in Communications in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 115 pages

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the communications vertical. As a proportion of total customer interactions ...

Industries: Call Center | Countries: North America, Europe, World

Enterprise Priorities in Europe

Enterprise Priorities in Europe

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 62 pages

Multichannel Customer Contact The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. Overall, the use rates of mobile apps, social media, Web self-service, and chat are growing, while ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in Europe: Contact Center Outsourcing

Enterprise Priorities in Europe: Contact Center Outsourcing

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 71 pages

Contact Center Outsourcing The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in Europe: Cloud Contact Center Solutions

Enterprise Priorities in Europe: Cloud Contact Center Solutions

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 49 pages

Cloud Contact Center Solutions The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in Europe: Agent Performance Optimization

Enterprise Priorities in Europe: Agent Performance Optimization

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 49 pages

Agent Performance Optimization The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed ...

Industries: Call Center | Countries: Europe

2013-2014 Census Report : Western Europe Data Center Market Trends

2013-2014 Census Report : Western Europe Data Center Market Trends

  • $ 5 039
  • Industry report
  • by DatacenterDynamics
  • January 2014

Western Europe This report has been prepared as part of DCD Intelligence's range of Regional Profile & Analysis Reports. It includes information & analysis from the 2011, 2012 & 2013 Census surveys & covers Western Europe. This report includes information on the Western European data center market in ...

Industries: It Outsourcing | Countries: Europe

2013-2014 Census Report: Emerging Europe Middle East and Africa Data Center Market Trends

2013-2014 Census Report: Emerging Europe Middle East and Africa Data Center Market Trends

  • $ 5 039
  • Industry report
  • by DatacenterDynamics
  • January 2014

Eastern Europe, Middle East & Africa This report has been prepared as part of DCD Intelligence's range of Regional Profile & Analysis Reports. It includes information & analysis from the 2011, 2012 & 2013 Census surveys & covers Eastern Europe, Middle East and Africa. This report includes information ...

Industries: It Outsourcing | Countries: Europe, Africa, World

Data Centre Pricing in Europe 2013 to 2018

Data Centre Pricing in Europe 2013 to 2018

  • $ 3 117
  • Industry report
  • by Tariff Consultancy
  • December 2013
  • 223 pages

About the Report The third edition of the Data Centre Pricing in Europe 2013 to 2018 report provides a unique survey of 23 European Data Centre Country Markets: including Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, ...

Industries: It Outsourcing | Countries: Europe

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