Global Micro Servers Market (2013 2018) By Processor Type (Intel Arm Amd) Component (Hardware Software Operating System) Application (Media Storage Data Centers Analytics Cloud Computing) Geography (North America Europe Apac Row)

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Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the manufacturing vertical. Email accounts for the highest share of ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the financial services vertical. In terms of financial services, ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Communications in Europe and North America

Customer Engagement in Communications in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 115 pages

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the communications vertical. As a proportion of total customer interactions ...

Industries: Call Center | Countries: North America, Europe, World

Enterprise Priorities in Europe

Enterprise Priorities in Europe

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 62 pages

Multichannel Customer Contact The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. Overall, the use rates of mobile apps, social media, Web self-service, and chat are growing, while ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in Europe: Contact Center Outsourcing

Enterprise Priorities in Europe: Contact Center Outsourcing

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 71 pages

Contact Center Outsourcing The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in Europe: Cloud Contact Center Solutions

Enterprise Priorities in Europe: Cloud Contact Center Solutions

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 49 pages

Cloud Contact Center Solutions The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in Europe: Agent Performance Optimization

Enterprise Priorities in Europe: Agent Performance Optimization

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 49 pages

Agent Performance Optimization The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed ...

Industries: Call Center | Countries: Europe

Data Centre Pricing in Europe 2013 to 2018

Data Centre Pricing in Europe 2013 to 2018

  • $ 3 117
  • Industry report
  • by Tariff Consultancy
  • December 2013
  • 223 pages

About the Report The third edition of the Data Centre Pricing in Europe 2013 to 2018 report provides a unique survey of 23 European Data Centre Country Markets: including Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, ...

Industries: It Outsourcing | Countries: Europe

Cpl Resources plc (Symbol:DQ5) SWOT Analysis, Strategy, Revenues and Profits

Cpl Resources plc (Symbol:DQ5) SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • by Global Data
  • November 2013
  • 25 pages

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in no later than 2 business days. Cpl Resources plc SWOT Analysis report provides you a strategic analysis ...

Industries: Electronic Component and Semiconductor, It Outsourcing | Countries: Czech Republic, Ireland, Europe, Spain, Slovakia (slovak Republic), Poland

EMEA Hosted Contact Centre Market

EMEA Hosted Contact Centre Market

  • $ 6 000
  • Industry report
  • by Frost & Sullivan
  • October 2013

Robust Growth Despite Challenging Economic Conditions This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments ...

Industries: Call Center | Countries: Europe, Africa, World

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