Top Ten Companies in Telemedicine Technologies

  • January 2013
  • -
  • BCC Research
  • -
  • 60 pages

REPORT SCOPE

INTRODUCTION

Today, healthcare is one of the top economic and social problems across the globe. Put simply, the problem comes down to two factors: accessibility and affordability. Here in America, it is reported that U.S. citizens spend twice as much as citizens of other developed countries. However, citizens in the U.S. also report lower quality, efficiency and access of service than citizens in those same developed countries.
Globally, there is an increasing aging population plagued with chronic disease. These factors, combined with a focus on prevention and advancements in technologies, pharmaceuticals and treatments, will undoubtedly cause demand for healthcare services to continue to increase into the future.

REASONS FOR THE STUDY

There has been a global focus on the use of telemedicine as a tool to cut down healthcare costs and bring about mammoth savings. Implementation of the new U.S. healthcare law will, if anything, intensify this focus by increasing the number of people who have health insurance and are seeking medical services. In the near to mid-term, telemedicine technologies offer one of the few ways of enabling healthcare personnel to meet the increased demand without unacceptable delays or other forms of de facto rationing.
There is interest in studying the ways in which collaborative healthcare can be better and more economically implemented through telemedicine. Recently announced best practices to cut down global healthcare costs, including outsourced medical services, home-based treatment, intervention as opposed to post treatment, integrated information technology (IT) environments, increased efficiency of healthcare resources and reducing billing gaps, all point toward the increasing use of telemedicine.
Given these factors, it seems timely that BCC identify the top 10 companies in the telemedicine field and the key factors to success in the telemedicine market that these companies are exploiting.
The report will also help gauge the ways in which this market can significantly affect larger markets such as healthcare, health insurance, home care, telecommunications (telecom), networking, disease management, e-health and healthcare IT. This is also timely, as major tier-one stakeholders are starting to enter the telemedicine market.

STUDY GOALS AND OBJECTIVES

This document is a specialty report related to the BCC Research report HLC014E authored by Andrew McWilliams. The goal of this document is to provide a more in-depth look at the top-tier telemedicine companies as well as some of the second-tier companies to look for in the near future.
Key criteria used to determine top players in the field include:
• Financial standing.
• Established market presence.
• Positioning within the healthcare ecosystem.
• Company track record of deliverable solutions.
• End-to-end coverage vs. niche market solution.
• Parent and subsidiary company support.
• Intellectual property and strategic licensing portfolio.

In addition to this these factors that BCC has chosen to examine, BCC has selected these 10 companies for this report that it feels are deserving of recognition, and are leaders in their industry.
This list includes:
• Alcatel-Lucent.
• AMD Telemedicine Inc.
• Cardiocom.
• Cisco.
• Honeywell Hommed.
• International Business Machines Corp.
• LifeWatch AG.
• Polycom.
• Robert Bosch Healthcare.
• SHL Telemedicine Ltd.

As any top-10 list is invariably subjective, there are also several companies profiled in less detail. These companies were on the bubble or should be watched in the near future, as they are currently on the rise.

INTENDED AUDIENCE

This report is intended for telemedicine hardware manufacturers, software providers, telecom and networking companies, the healthcare industry and healthcare insurance companies. The report should also be of interest to those interested in entering the telemedicine market or to those looking to merge with, partner with or buy out existing players in the field.

SCOPE

The SCOPE of this report is focused on a select 10 companies in telemedicine and the key areas in the field that are driving industry growth and allowing these companies to succeed. These areas include home health care services, monitoring services, medical devices and communications solutions.

METHODOLOGY

Based on primary and secondary market analysis, this report analyzes the top 10 companies in telemedicine as well as some additional companies worth recognizing.

REPORT HIGHLIGHTS

This report provides:
• Identification of the top 10 companies in telemedicine technologies and the rationale behind these selections.
• Factors that include technical innovation, market leadership, and commitment to this market via investment in products.

When selecting these top 10 companies, BCC Research looked across the industry spectrum and selected the most active and significant contributors while recognizing that there are many other contenders. Some of these “significant others” are included but to a less detailed extent than the top 10 companies.

Table Of Contents

TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION 1

REASONS FOR THE STUDY 1
STUDY GOALS AND OBJECTIVES 1
INTENDED AUDIENCE 2
SCOPE 2
METHODOLOGY 2
RELATED BCC REPORTS 2
BCC ON-LINE SERVICES 3
DISCLAIMER 3

CHAPTER 2 TELEMEDICINE OVERVIEW 5

STRUCTURE 5
FIGURE 1 STRUCTURE OF A TELEMEDICINE NETWORK 5
KEY PLAYING FIELDS IN TELEMEDICINE 6
FIGURE 2 WINNING IMPERATIVES FOR TELEMEDICINE: TELEHOME CARE, TELEHOSPITAL
B2B, TELEHOSPITAL B2C 6
CHANGING HEALTHCARE PARADIGM: INEVITABLE NEED FOR TELEMEDICINE 7
Increasing Chronic Diseases 8
Complexity of the Healthcare Network 8
FIGURE 3 TELEMEDICINE: KEY TO E-HEALTHCARE 8
Rising Cost of Home Care 8
Increasing Number of Aging Patients Requiring Daily Care 8
Higher Spending on IT 8
Moving from Treatment to Early Intervention 9
Shortages of Healthcare Personnel and Increasing Workloads 9
NEED FOR BETTER CLINICAL OUTCOMES 9
GROWING INVESTMENTS IN TELEMEDICINE 10
TELEMEDICINE DRIVEN BY THE RISING E-HEALTHCARE MARKET 10
INCREASING FOCUS OF COMPANIES ON TELEMEDICINE AS A KEY MARKET
DIFFERENTIATOR 10
IMPROVED TECHNOLOGY INFRASTRUCTURE SPURRING GROWTH IN
TELEMEDICINE 10
ENTRY OF TIER I PLAYERS EXPANDING MARKET SCOPE 11
CENTRALIZED EHR AND EMR ARE DRIVING THE NEED FOR TELEMEDICINE 11
INCREASING ACCEPTANCE OF TELEMEDICINE BY PATIENTS 11
FIGURE 4 INCREASING ACCEPTANCE OF TELEMEDICINE BY PATIENTS 12
KEY CHALLENGES 12
FIGURE 5 MAJOR CHALLENGES FACED BY TELEMEDICINE PROGRAMS (%) 13
FIGURE 6 CHALLENGES IN TELEMEDICINE: ECONOMICS VERSUS CLINICAL OUTCOME 13
TECHNICAL 14
OPERATIONAL AND SOCIAL ISSUES 14
Training and Accreditation 14
Availability of Telecommunications Bandwidth 15
Market Awareness 15
LEGAL AND REGULATORY ISSUES 16
Device Safety and Effectiveness 16
Privacy 16
Practitioner and Facility Licensure 17
Medical Liability and Malpractice Issues 18
STANDARDS 18
MARKET DYNAMICS 19
FIGURE 7 CASH COWS IN TELEMEDICINE 19

CHAPTER 3 MARKET SUMMARY 21

SUMMARY TABLE THE GLOBAL TELEHOME AND TELEHOSPITAL MARKET, THROUGH 2016
($ MILLIONS)* 21
MARKET DRIVERS 21
FIGURE 8 TELEMEDICINE MARKET DRIVERS 21
TELEMEDICINE MARKET STRUCTURE OVERVIEW 22
FIGURE 9 TELEMEDICINE MARKET STRUCTURE 22
MAJOR GEOGRAPHICAL SEGMENTS 23
TABLE 1 TELEMEDICINE MARKET BY GEOGRAPHY, THROUGH 2016 ($ MILLIONS)* 23
TECHNOLOGIES AND SERVICES 24
TABLE 2 FORECAST FOR THE TELEMEDICINE HARDWARE, SOFTWARE AND SERVICE
MARKET, THROUGH 2016 ($ MILLIONS)* 24
FIGURE 10 TELEMEDICINE SERVICE MARKET 24
TELEMEDICINE APPLICATIONS 25
TELEMEDICINE STAKEHOLDERS 26
FIGURE 11 TELEMEDICINE STAKEHOLDERS MARKET STRUCTURE 27

CHAPTER 4 COMPANIES 29

ALCATEL-LUCENT 29
COMPANY OVERVIEW 29
BELL LABS 30
KEY PRODUCTS AND SERVICES 30
OmniAccess Wireless LAN Solutions 30
VitalQIP DNS / DHCP IP Address Management Software 31
FINANCIAL INFORMATION 31
2011 Key Data 31
Revenues by Region 31
Revenues by Segment 31
2012 Q2 and Q3 Key Figures 32
MANAGEMENT 32
AMD GLOBAL TELEMEDICINE INC. 32
COMPANY OVERVIEW 32
KEY PRODUCTS 33
AMD-400S Camera and Illumination 33
FIGURE 12 THE AMD-400S CAMERA 33
AMD-2500 General Exam Camera 34
FIGURE 13 AMD GLOBAL TELEMEDICINE'S AMD2500 CAMERA, ISOMETRIC AND REAR
VIEWS 34
FIGURE 14 AGNES 3.0 WEB PORTAL 35
RECENT NEWS 37
MANAGEMENT 37
CARDIOCOM 37
COMPANY OVERVIEW 37
KEY PRODUCTS AND SERVICES 38
Commander and Commander Flex 38
FIGURE 15 COMMANDER AND COMMANDER FLEX 38
Omnivisor 38
ENTERPRISE INTERFACES 39
ALLIANCES 39
MANAGEMENT 40
CISCO 40
COMPANY OVERVIEW 40
CISCO HEALTHPRESENCE 2.5 41
CISCO FINANCIAL INFORMATION 41
Fiscal Year 2012 Key Data 41
Q1 Fiscal Year 2013 Revenue Breakdown by Region 42
Q1 Fiscal Year 2013 Revenue Breakdown by Product Category and Service 42
MANAGEMENT 42
HONEYWELL HOMMED 42
COMPANY OVERVIEW 43
KEY PRODUCTS AND SERVICES 43
LifeStream 43
Genesis DM and Genesis Touch 44
FIGURE 16 GENESIS DM AND GENESIS TOUCH 44
MANAGEMENT 45
INTERNATIONAL BUSINESS MACHINES CORP. 45
COMPANY OVERVIEW 46
IBM AND POLYCOM 46
IBM'S BLUE SPRUCE 47
COPD Gene Study and Blue Spruce 47
iTelepsych.com and Blue Spruce 47
MANAGEMENT 47
LIFEWATCH AG 48
COMPANY OVERVIEW 48
KEY PRODUCTS AND SERVICES 48
LifeStar PMP Wireless Tele-diagnositc System 48
LifeStar ACT (Ambulatory Cardiac Telemetry) 48
Holter Monitoring 48
Clinical Research Services 49
NiteWatch Home Sleep Testing 49
LifeWatch V 49
LIFEWATCH AG FINANCIAL INFORMATION 49
2011 Annual Figures 49
2011 Revenue Breakdown of $82.2 Million 50
2012 Q3 Financial Highlights 50
MANAGEMENT 50
POLYCOM 50
COMPANY OVERVIEW 50
POLYCOM AND IBM 51
POLYCOM FINANCIAL INFORMATION 51
Q3 2012 Figures 51
Q3 Consolidated Net Revenue Breakdown by Region 52
Q3 Consolidated Net Revenue Breakdown by Product line 52
MANAGEMENT 52
ROBERT BOSCH HEALTHCARE 52
COMPANY OVERVIEW 53
KEY PRODUCTS AND SERVICES 53
The Bosch Health Buddy System 53
FIGURE 17 BOSCH HEALTH BUDDY SYSTEM 53
T400 Telehealth System 54
Serious Mental Illness. 54
MANAGEMENT 54
SHL TELEMEDICINE LTD. 55
COMPANY OVERVIEW 55
KEY PRODUCTS AND SERVICES 56
The CardioSen'C 56
FIGURE 18 SHL TELEMEDICINE’S CARDIOSEN’C 56
Smartheart 56
FIGURE 19 SHL TELEMEDICINE’S SMARTHEART 57
SHL TELEMEDICINE FINANCIAL INFORMATION 57
2011 Figures 57
Q3 2012 Figures 57
MANAGEMENT 58
OTHER COMPANIES TO WATCH 58
AEROTEL MEDICAL SYSTEMS LTD. 58
AMERICAN TELECARE INC. 58
CYBERNET MEDICAL CORP. 59
INTOUCH TECHNOLOGIES 59
MEDIC4ALL 60
NUMERA 60



LIST OF TABLES

SUMMARY TABLE THE GLOBAL TELEHOME AND TELEHOSPITAL MARKET, THROUGH 2016 ($
MILLIONS)* 21
TABLE 1 TELEMEDICINE MARKET BY GEOGRAPHY, THROUGH 2016 ($ MILLIONS)* 23
TABLE 2 FORECAST FOR THE TELEMEDICINE HARDWARE, SOFTWARE AND SERVICE
MARKET, THROUGH 2016 ($ MILLIONS)* 24



LIST OF FIGURES

FIGURE 1 STRUCTURE OF A TELEMEDICINE NETWORK 5
FIGURE 2 WINNING IMPERATIVES FOR TELEMEDICINE: TELEHOME CARE, TELEHOSPITAL
B2B, TELEHOSPITAL B2C 6
FIGURE 3 TELEMEDICINE: KEY TO E-HEALTHCARE 8
FIGURE 4 INCREASING ACCEPTANCE OF TELEMEDICINE BY PATIENTS 12
FIGURE 5 MAJOR CHALLENGES FACED BY TELEMEDICINE PROGRAMS (%) 13
FIGURE 6 CHALLENGES IN TELEMEDICINE: ECONOMICS VERSUS CLINICAL OUTCOME 13
FIGURE 7 CASH COWS IN TELEMEDICINE 19
FIGURE 8 TELEMEDICINE MARKET DRIVERS 21
FIGURE 9 TELEMEDICINE MARKET STRUCTURE 22
FIGURE 10 TELEMEDICINE SERVICE MARKET 24
FIGURE 11 TELEMEDICINE STAKEHOLDERS MARKET STRUCTURE 27
FIGURE 12 THE AMD-400S CAMERA 33
FIGURE 13 AMD GLOBAL TELEMEDICINE'S AMD2500 CAMERA, ISOMETRIC AND REAR VIEWS 34
FIGURE 14 AGNES 3.0 WEB PORTAL 35
FIGURE 15 COMMANDER AND COMMANDER FLEX 38
FIGURE 16 GENESIS DM AND GENESIS TOUCH 44
FIGURE 17 BOSCH HEALTH BUDDY SYSTEM 53
FIGURE 18 SHL TELEMEDICINE’S CARDIOSEN’C 56
FIGURE 19 SHL TELEMEDICINE’S SMARTHEART 57

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