Retail Clinics and the In-Store Healthcare Market 2009: Bright Spot in the Current Economy?

Retail Clinics and the In-Store Healthcare Market 2009: Bright Spot in the Current Economy?

The appearance of in-store health clinics is a significant trend for pharmaceutical and POC diagnostic market watchers, as well as for those in retail. When last Kalorama published the first syndicated market research study on the emerging trend of in-store clinics in 2007, retail clinics were a novel trend. Now, with a few years of activity, they are established in food, drug, mass merchandizing and other stores, with both successes and failures. There is growth in some projects, scalebacks in others. Kalorama has analyzed these developments and returned to examine the state of the market in 2009.

In this market research report, Kalorama outlines many of the factors that will determine the future of the retail clinic concept:

• Overview of Successes and Failures in this Market
  
  
• What Consumers Think About Retail Clinics
  
  
• Statistics on the Current Number of Clinics in the U.S.
  
  
• Projections for Future Growth of Clinics
  
  
• Markets for Vaccines to Retail Clinics
  
  
• Markets for POC Diagnostic Products to Retail clinics
  
  
• Calculations of the Indirect Revenue that retail clinics can add to Store Income.
  
  
• Types of Stores (Food Store, Drug Store, Mass Merchandize or box store, Other) that will most benefit from retail clinics
  
  
• How the 2009 economy will shape the retail clinic market
  
  
• Other Trends That will Impact this Market
  
  
• Company Profiles of Major Retail Clinic Companies

Information for this report was gathered from a wide variety of published sources including company reports, catalogs, materials and public filings; government documents; trade journals; newspapers and business press; analysts’ reports and other sources. Interviews with company representatives were conducted to capture the perspectives from industry participants’ point of view and assess trends, and form the basis of the forecasting and competitive analysis. Dollar figures represent the U.S. market and are expressed in current dollars. Sales estimates are provided for the historic 2003 to 2008 period and forecasts are provided through 2013. The size of each market segment refers to manufacturers’ revenues.  
 

TABLE OF CONTENTS CHAPTER ONE: EXECUTIVE SUMMARY

• Scope and Methodology
  
  
• The U.S. Healthcare Market
  
  
• The Need for Alternatives
  
  
• Healthcare Reform
  
  
• Out Of Pocket Expenditures
  
  
• Figure 1-1: Growth of U.S. Retail Clinic Services
  
  
• Retail Clinics Business
  
  
• Suppliers
  
  
• Retail Outlets
  
  
• Drug Stores
  
  
  
  
  
  • Food Stores
    
    
  • Mass Merchandisers
    
    
  • Other Outlets
  
  
  
• ISSUES AND TRENDS
  
  
  
  
  
  • Slowing Economy
    
    
  • Competition with Primary Care Providers
    
    
  • Regulation
    
    
  • Development of Standards
    
    
  • Expansion of Services
    
    
  • Labor Shortages

CHAPTER TWO: INTRODUCTION

• Convenience Clinics vs. Urgent Care Clinics
  
  
• Retail Clinics Today
  
  
  
  
  
  • Business Model
    
    
  • Services
    
    
  • Staffing
    
    
  • Target Customers
    
    
  • Pricing
    
    
  • Costs
    
    
  • Advertising and Promotion
    
    
  • Insurance
    
    
  • Consumer Response
  
  
  
• Table 2-1: Consumer Response to Retail Clinics
  
  
• Table 2-2: Consumers More Willing to Try Retail Clinics Retail Clinics: .
  
  
• Growth Drivers
  
  
• Economic Pressures on Consumers
  
  
• Consumer Responsibility for Health Care
  
  
• Benefits of Prevention
  
  
• Challenges
  
  
  
  
  
  • Standards of Care
    
    
  • Patient Flow
    
    
  • Medical Community Response
    
    
  • Reaction from Managed Care Organizations
    
    
  • Ability to Meet Financial Expectations
  
  
  
• Table 2-3: Estimated Number of U.S. Convenience Clinics, 2009 - 2013
  
  
• Choice of Outlet
  
  
• Table 2-4: Characteristics of Retail Outlets, 2009 Characteristics of Retail Outlets, 2009 (Type of Shopper, Typical Frequency, Products Purchased, Degree of Health Care Products Purchased, Loyalty to Store, Level of Browsing, Level of Trust, Volume of Traffic )
  
  
• Systems and Scheduling
  
  
• Funding and Expansion
  
  
• Table 2-5: Benefits and Drawbacks of Convenience Clinic Funding Alliances

CHAPTER THREE: RETAIL CLINICS BUSINESS

• Service Providers
  
  
• The Industry
  
  
• Retail Clinic Sales Forecasts
  
  
• Table 3-1: The U.S. Market for Retail Clinic Services, 2003-2013
  
  
• Figure 3-1: Growth of U.S. Retail Clinic Services
  
  
• The Market
  
  
• Competititve Positions of Key Players
  
  
• Table 3-2: Leading Service Providers’ Revenues and Market Share
  
  
• Figure 3-2: Market Shares of Leading Retail Clinic Service Providers

CHAPTER FOUR: MARKETS FOR PHARMACEUTICAL AND DIAGNOSTIC SUPPLIERS IN RETAIL CLINICS

• Table 4-1: Sales to Retail Clinics by Supplier Segment
  
  
• Point of Care Tests
  
  
• Figure 4-1: Growth of Retail Clinic Supplier Sales by Type of Supplier The Industry
  
  
• Table 4-2: U.S. Professional POC Test Sales
  
  
• Competitive Positions of Key Players
  
  
• Table 4-3: Leading POC Test Makers’ U.S. Revenues and Market Share
  
  
• Convenience Clinic Sales Forecasts
  
  
• Table 4-4: U.S. Professional POC Test Sales to Retail Clinics,
  
  
• Clinical Chemistry Immunoassays
  
  
• The Industry
  
  
• Table 4-5: U.S. Clinical Chemistry and Immunoassay Sales, 2003-2013
  
  
• Table 4-6: Leading Clinical Chemistry and Immunoassay Suppliers
  
  
• Table 4-7: U.S. Clinical Chemistry and Immunoassay Sales to Convenience Clinics, 2003-2013
  
  
• Vaccines
  
  
• Table 4-8: Diseases for which Vaccines are Available in the U.S., 2009
  
  
• The Industry
  
  
• Table 4-9: U.S. Market for Preventative Vaccines
  
  
• Competitive Positions of Key Players
  
  
• Table 4-10: Leading Vaccine Manufacturers’
  
  
• U.S. Revenues and Market Share 2008
  
  
• Convenience Clinic Sales Forecasts

CHAPTER FIVE: OPPORTUNITIES FOR RETAIL OUTLETS

• Table 5-1: Number of Retail Clinics by Type of Retail Outlet, 2003-2013 ($ Million)
  
  
• Figure 5-1: Proportion of Retail Clinics by Type of Retail Outlet, 2003-2013
  
  
• Table 5-2: Rents Collected From Retail Clinics by Type of Retail Outlet, 2003-2013
  
  
• Figure 5-2: Proportion of Rents Collected From Retail Clinics by Type of Retail Outlet, 2003-2013
  
  
• Table 5-3: Indirect Income Generated by Retail Clinics by Type of Retail Outlet, 2003-2013
  
  
• Figure 5-3:Proportion of Indirect Income Generated by
  
  
• Retail Clinics by Type of Retail Outlet, 2003-2013
  
  
• Drug Store
  
  
• Table 5-4: Selected Retail Outlet Relationships with Convenience Clinics, 2009
  
  
• Table 5-5: U.S. Drug Store Sales,, 2003-2013
  
  
• Table 5-6: Leading U.S. Drug Stores’ Revenues and Market Share, 2008
  
  
• Table 5-7: U.S. Drug Store Direct Retail Clinic Revenues, 2003-2013
  
  
• Figure 5-4: Direct vs. Indirect Revenues to Drug Stores From Retail Clinics, 2003-2013
  
  
• Table 5-9: U.S. Food Store Sales,, 2003-2013
  
  
• Figure 5-5: Direct vs. Indirect Revenues to Food Stores
  
  
• Mass Merchandizers
  
  
• Table 5-13: U.S. Mass Merchandiser Retail Sales,
  
  
• Competitive Positions of Key Players
  
  
• Table 5-14: Leading U.S. Mass Merchandisers Retail Revenues and Market Share
  
  
• Table 5-15: U.S. Mass Merchandiser Direct Retail Clinic Revenues
  
  
• Table 5-16: U.S. Mass Merchandiser Indirect Retail Clinic Revenues
  
  
• Figure 5-6: Direct vs. Indirect Revenues to Mass Merchandisers
  
  
• Other Retail Clinics
  
  
• Table 5-17: U.S. Other Retail Sales, 2003-2013
  
  
• Table 5-18: Leading Other Outlets Revenues and Market Share
  
  
• Table 5-19: U.S. Other Outlets Direct Retail Clinic Revenues, 2003-2013
  
  
• Table 5-20: U.S. Other Outlets Indirect Retail Clinic Revenues, 2003-2013
  
  
• Figure 5-7: Direct vs. Indirect Revenues to Other Outlets From Retail Clinics, 2003-2013

CHAPTER SIX: TOTAL MARKET

• Table 4-1: Retail Clinic Service Revenues, 2003-2013
  
  
• Table 4-2: Sales to Retail Clinics by Suppliers, 2003-2013
  
  
• Table 4-3: Revenues to Retailers from In-Store Clinics, 2003-2013
  
  
• Figure 4-1: Revenues to Retailers from In-Store Clinics, 2003-2013

CHAPTER SEVEN: ISSUES AND TRENDS

• SLOWING ECONOMY
  
  
• COMPETITION WITH PRIMARY CARE PROVIDERS
  
  
• REGULATION
  
  
• Overview
  
  
• Regulation of Convenience Clinics
  
  
• DEVELOPMENT OF STANDARDS
  
  
• EXPANSION OF SERVICES
  
  
• LABOR SHORTAGES

CHAPTER EIGHT: COMPANY PROFILES

• ATLANTICARE
  
  
• AURORA QUICK CARE
  
  
• MEDBASICS
  
  
• MEDDIRECT
  
  
• MINUTECLINIC
  
  
• MY HEALTHY ACCESS
  
  
• QUICK HEALTH
  
  
• NOW MEDICAL CENTERS
  
  
• REDICLINIC
  
  
• TARGET MEDICAL SERVICES
  
  
• TAKE CARE HEALTH SYSTEMS
  
  
• SOLANTIC