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Travel Insurance and Assistance in South Korea

  • June 2016
  • -
  • Finaccord
  • -
  • 35 pages

Finaccord’s report titled Travel Insurance and Assistance in South Korea is about the current status and likely future development of the market for stand-alone travel insurance policies in South Korea. It includes the following unique features:

- data spanning 2011 to 2015 for the underlying travel market with a segmentation by type of journey (between holiday and business trips) and with related commentary concerning the popularity of different overseas destinations;

- data for the size of the market for stand-alone travel insurance and assistance in South Korea between 2011 and 2015 in terms of premiums and policies, with a segmentation between single-trip and annual cover;

- analyses of the share of distribution relationships of travel insurance providers split between travel trade, transportation and financial organisations, based on a primary survey of over 120 actual and potential distributors of stand-alone travel policies including airlines, banks, insurance brands and specialised lenders, plus both traditional and online travel trade entities;

- a review of other direct and affinity distribution channels used in South Korea including automotive clubs, direct sales, online aggregators, other online brands and retailers, plus cover packaged with payment cards and bank accounts;

- estimates for the market share of travel insurance and assistance gross premiums for the top ten underwriters of this type of cover in South Korea in 2015 with these data points expressed as a percentage range (e.g. 5.0% to 7.5%);

- forecasts to 2019 for both the underlying travel market and for the size of the market for stand-alone travel insurance and assistance in terms of premiums and policies, with the same segmentation as that specified above for the period from 2011 to 2015.

The report is accompanied by an Excel PartnerBASE™ dataset that details the travel insurance partnerships of each of the travel trade, transportation and financial organisations covered, plus a convenient market data annexe, also in Excel format. This annexe can be used as a convenient source of data already in Excel format which means that there is no need for users to re-enter data from the PDF report into their own Excel worksheets.

Table Of Contents

Travel Insurance and Assistance in South Korea
0.0 EXECUTIVE SUMMARY . 1
1.0 INTRODUCTION 3
What is this report about? 3
Rationale . 3
This report builds upon Finaccord's previous ground-breaking studies about this topic . 3
Methodology . 3
Primary research . 3
The survey includes over 120 travel trade, transportation and financial organisations. 3
. including airlines, banks, insurance brands and both traditional and online travel trade entities 4
Market data . 4
External sources . 4
Travel insurance and assistance: how it all fits together 5
The term 'travel insurance' can refer to protection from a heterogeneous range of risks… . 5
.and assistance companies play a fundamental role in the travel insurance industry 5
Definitions . 6
Terms and abbreviations 6
Types of packaged travel insurance and assistance 6
Operating models . 7
Weighted shares . 7
Currencies, exchange rates and inflation 8
PartnerBASE 8
Finaccord 8
2.0 MARKET ANALYSIS . 10
Introduction . 10
Underlying foreign travel market . 10
South Koreans have shown an increasing tendency to travel overseas… . 10
… especially for holidays (as opposed to business)…. 10
… and are visiting an increasingly diverse range of destinations 12
Market for travel insurance and assistance 13
Policy numbers have grown rapidly but premium growth has been much more limited… . 13
… as a result of an apparent decline in average policy prices . 13
The vast majority of policies bought are to cover single trips . 13
Distribution through travel trade, transportation and financial organisations 15
Summary of organisations researched 15
Provision rates 16
Just over a half of potential distributors actually do promote stand-alone travel cover… . 16
…with involvement weakest among banks, card issuers and specialised lenders . 16
Operating models . 17
Partnerships with multiple underwriters are relatively common . 17
Competitor share of partnerships - travel trade entities . 20
Three insurers are almost entirely dominant in the weighted analysis of partnerships… . 20
… squeezing Chubb and other underwriters to the periphery . 20
Hana Tour sources travel cover from both Dongbu Insurance and Hanwha General Insurance 20
Competitor share of partnerships - transportation organisations 22
14 major airlines flying passengers out of South Korea are also distributors of travel insurance… . 22
… including Asiana Airlines, which works to the benefit of KB Insurance . 22
Competitor share of partnerships - financial organisations . 24
Two of South Korea's largest banks sell stand-alone travel insurance policies… 24
… but weighted shares generally reflect the relative prominence of insurers . 24
Travel insurance and assistance linked to payment cards and bank accounts 26
Fewer than 5% of South Korean credit cards feature comprehensive travel insurance . 26
Travel benefits of most kinds are far more frequently added to premium credit cards . 26
Other distribution channels 27
Automotive clubs . 27
Direct distribution by specialist travel insurers . 28
A diverse range of specialist brands sell policies online… . 28
Online aggregators and brokers 28
… as do both focused aggregators… . 28
…and more general comparison sites 28
Retailers 29
Hanatour's dedicated retailer of travel-related products sells travel cover 29
Other types of distributor 29
Mobile network operator KT is using a mobile wallet app to encourage insurance sales at airports… . 29
… albeit policies can also be acquired there from dedicated kiosks . 29
Leading competitors . 30
Two insurers may account for up to half of South Korea's stand-alone travel insurance sector… 30
… within a market that appears to be a fairly concentrated one 30
Forecasts 32
Underlying foreign travel market 32
Trip growth will remain strong up to 2019… . 32
Market for travel insurance and assistance . 34
… which will bring about a further rise in the value of the related travel insurance market 34

LIST OF GRAPHICS / TABLES
0.0 EXECUTIVE SUMMARY . 1
Key market data for travel insurance and assistance in South Korea, 2011, 2015 and 2019 . 2
1.0 INTRODUCTION 3
Travel insurance and assistance: how it all fits together 5
2.0 MARKET ANALYSIS . 10
Number of foreign trips undertaken by residents of South Korea, segmented by purpose of trip, 2011 to 2015 11
Number of foreign trips undertaken by residents of South Korea, segmented by purpose of trip, 2011 to 2015 (table) . 11
Destinations of foreign trips undertaken by residents of South Korea, 2014 12
Estimated gross written premiums and policy numbers for travel insurance and assistance in South Korea, 2011 to 2015 . 14
Estimated gross written premiums and policy numbers for travel insurance and assistance in South Korea, 2011 to 2015 (table) . 15
Summary of travel trade, transportation and financial organisations researched in South Korea, segmented by type, 2016 16
Provision rates for stand-alone travel insurance and assistance in South Korea, segmented by type of travel trade, transportation and financial organisation, 2016 . 17
Operating models used for stand-alone travel insurance and assistance in South Korea, segmented by type of travel trade, transportation and financial organisation, 2016 . 18
Operating models used for stand-alone travel insurance and assistance in South Korea, segmented by type of travel trade, transportation and financial organisation, 2016 (table) . 19
Partnerships with travel trade organisations offering travel insurance and assistance in South Korea, 2016: weighted and unweighted competitor share . 21
Partnerships with transportation organisations offering travel insurance and assistance in South Korea, 2016: weighted and unweighted competitor share 23
Partnerships with financial organisations offering travel insurance and assistance in South Korea, 2016: weighted and unweighted competitor share . 25
Provision rates for travel insurance and assistance linked to payment cards and bank accounts in South Korea segmented by product function and level, and by type of cover 27
Individual competitors' estimated market shares of gross written premiums and other revenues for stand-alone travel insurance and assistance in South Korea, 2016 . 31
Individual competitors' estimated market shares of gross written premiums and other revenues for stand-alone travel insurance and assistance in South Korea, 2016 (table) 32
Number of foreign trips undertaken by residents of South Korea, segmented by purpose of trip, 2019 (forecast) . 33
Number of foreign trips undertaken by residents of South Korea, segmented by purpose of trip, 2019 (forecast) (table) . 33
Gross written premiums and policy numbers for travel insurance and assistance in South Korea, 2019 (forecast) . 34
Gross written premiums and policy numbers for travel insurance and assistance in South Korea, 2019 (forecast) (table) . 35

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