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Courier & Express Services Market Report 2013

  • March 2013
  • -
  • Key Note Publications Ltd

Executive Summary

In 2012, Key Note estimates that the value of the UK postal and courier/express market declined by 13.4%. This decline is largely a result of declining revenue at courier and express businesses operating outside the universal service obligation. Due to reduced consumer and business expenditure — and, in turn, depressed demand for parcel delivery services — across the UK, this segment of the market experienced significant decline in 2012.

The UK postal and courier/express market can be divided into two main segments: national post, which comprises universal service providers Royal Mail and private providers of national postal services; and other non-regulated international and national courier companies.

The postal industry has changed significantly in recent years, through a combination of changing communication trends among consumers and businesses, and the impact of the economic recession and continued financial uncertainty. One of main influences has been the increasing propensity among consumers and businesses to employ electronic communications over more traditional methods. This trend has been the main cause of year-on-year decline in mail volumes recorded over recent times.

Another major issue that has had an impact on the UK courier and express service in the UK in recent years is the Postal Services Act 2011. The act provided the legislative framework for a number of changes at the Royal Mail, allowing future private investment in the service and greater regulatory freedom over its operations. Also in 2011, Royal Mail was engaged in major restructuring activity, in an effort to reduce costs and to secure the financial sustainability of the universal service.

Despite significant fluctuations in recent years, the value of the UK postal and courier/express market is expected to grow over the short- to medium-term. The majority of this growth will be provided by the boom in online retailing, with the significant annual increases in this segment providing rising demand for parcel delivery services. The restructuring of Royal Mail and modernisation of the Post Office should provide future growth in the national post segment of the market, reducing costs and allowing greater procurement of Government and corporate contracts.

Table Of Contents

Courier and Express Services Market Report 2013
Table of Contents

Foreword

Executive Summary

Market Definition

REPORT COVERAGE
MARKET SECTORS
National Post
Other Postal and Courier Activities
MARKET TRENDS
Declining Mail Volumes
Access Operators
Growth in e-Retail
ECONOMIC TRENDS
MARKET POSITION
The UK
Overseas

Market Size

THE TOTAL MARKET
BY MARKET SECTOR
National Post
Other Courier and Express Services

Industry Background

RECENT HISTORY
NUMBER OF COMPANIES
EMPLOYMENT
REGIONAL VARIATIONS IN THE MARKETPLACE
DISTRIBUTION
HOW ROBUST IS THE MARKET?
Age of Businesses
LEGISLATION
The Postal Services Act
The Postal Services Act
Carriage of Dangerous Goods
KEY TRADE Associations
Association of International Courier and Express Services
Despatch Association
European Express Association
Global Express Association
Ofcom

Competitor Analysis

THE MARKETPLACE
MARKET LEADERS
City Link Ltd
DHL International (UK) Ltd
Geopost UK Ltd
Hermes Parcelnet Ltd
Home Delivery Network Ltd
Post Office Ltd
Royal Mail Group Ltd
TNT Post UK Ltd
UK Mail Ltd
UPS Ltd
OUTSIDE SUPPLIERS
MARKETING ACTIVITY
EXHIBITIONS AND TRADE SHOWS

Strengths, Weaknesses, Opportunities and Threats

STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS

Buying Behaviour

POST OFFICE USAGE
Frequency of Use
Reasons for Use
Use of Post Office for Item Delivery Services

Current Issues

NATIONAL POST SERVICE
The New Regulatory Framework
Post Office Modernisation
Access Contracts
PARCEL SHOPS
E-COMMERCE
CORPORATE ACTIVITY
CitySprint
Geopost UK Ltd
ENVIRONMENT
Total Zero

The Global Market

THE MARKET PLACE
United Parcel Service Inc
FedEx Corporation
Deutsche Post DHL
TNT Express
Market Size
By Value
By Volume
GLOBAL LEADERS' RECENT PERFORMANCE
United Postal Service Inc
FedEx Corporation
Deutsche Post DHL
TNT Express

Forecasts

INTRODUCTION
General Economic Forecasts
FORECASTS TO
MARKET GROWTH
FUTURE TRENDS
Online Retail
The Royal Mail
Fuel Costs

Company Profiles

INTRODUCTION
DEFINITIONS
Turnover (Sales)
Pre-Tax Profit
Profit Margin
Average Remuneration
Sales per Employee
FURTHER INFORMATION

CITY LINK LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Code
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

DHL INTERNATIONAL (UK) LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Code
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

GEOPOST UK LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Codes
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

HERMES PARCELNET LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Code
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

HOME DELIVERY NETWORK LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Codes
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

POST OFFICE LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Codes
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

ROYAL MAIL GROUP LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Code
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

TNT POST UK LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Codes
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

UK MAIL LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Codes
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

UPS LTD

Previous Name(s) and Date(s) of Change
Principal Activities
SIC Codes
Structure
Recent Developments
FINANCIAL PROFILE
Sales
Profits
Employees
Balance Sheet/Ratios

Further Sources

Associations
Publications
General Sources
Government Publications
Other Sources
Key Note Sources
Key Note Ltd

Understanding Consumer Survey Data

Number, Profile, Penetration
Social Grade
Standard Region

Key Note Research

The Key Note Range of Reports

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