1. Market Research
  2. > Financial Services
  3. > Banking
  4. > Bank Lending Market Trends

Debt Services (Commercial & Consumer) Market Report 2013

  • By Key Note Publications Ltd
  • Report Number: 1178414


Table of Contents

Executive Summary

This Key Note Market Report covers lending to individuals — including consumer credit and loans secured on dwellings — as well as lending to corporate bodies, which includes financial corporations, non-financial corporations, unincorporated businesses and non-profit-making organisations (NPOs). The debt services industry focuses on both the management and collection of these debts by companies set up specifically for that purpose. Debt management agencies work for the indebted consumers and companies to liaise with creditors and bring about a resolution to debt issues, whereas debt collection agencies work for the creditors to try and recover unpaid debts.

The debt services industry is almost unique, in that it is one of the few which truly profits from an economic slump; during periods of poor economic performance, when unemployment and inflation are high, more people turn to debt management companies to try and ease their debt burden. In 2008 and 2009, the total UK lending by monetary financial institutions increased by 13.4% and 2.3%, respectively.

In 2011, the largest sector of the market was loans secured on dwellings, which recovered relatively quickly from the slump seen in 2008. This was followed by loans to other financial corporations, although such loans outstanding were down from their 5-year peak in 2008.

Although the debt services industry is performing well in the wake of unsustainably high levels of consumer debt built up prior to the recession, debt management firms are operating in an ever-more tightly regulated environment. In September 2010, the Office of Fair Trading (OFT) informed 129 debt management firms that they risked losing their consumer credit licences unless they took immediate action to comply with the OFT’s debt management guidance. As a result, by March 2012, over 80 companies had left the industry, either voluntarily or as a result of having their licence revoked by the OFT for non-compliance. The Financial Services Bill — at the Review Stage in the House of Lords at the time of publication (January 2013) and expected to receive Royal Assent by early 2013 — will also provide the debt services industry with tighter regulations to work in.

In 2011, there were a total of 142,430 individual insolvencies recorded in the UK. Although this was lower than the peak of 159,641 in 2009, it remains considerably higher than in 2007, prior to the financial crisis. Individuals are increasingly being forced into insolvency as their debts become too great to manage.

With unemployment high and expected to remain so until 2015, demand for the services offered by debt management companies should also remain high. In addition, the prospect of rising inflation — spurred by any future possible expansion of the Bank of England’s (BoE’s) quantitative easing policy or an increase from the historically low base rate of 0.5% — could impact significantly on heavily-indebted consumers, thus leading to an increase in consumers seeking debt management assistance.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

Ahmad helps you get this report now


The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

Purchase Reports From Reputable Market Research Publishers

Online Lending Market Landscape 2016 - Trends, Business Models & Investments in Online Lending Platforms

  • $ 5500
  • Industry report
  • May 2017
  • by Meidata Market Research

The report is based on comprehensive analysis of the main factors and trends driving the global online lending marketplace in recent years, including a review of the following types of online vendors: ...

Global Automotive Financing Market - Analysis Of Growth, Trends Progress and Challenges (2017 - 2022)

  • $ 4250
  • Industry report
  • February 2017
  • by Mordor Intelligence LLP

The Global Automotive Financing Market is expected to grow at a CAGR of 12.08% and grow to a market size of $ X.XX billion by the year 2020. Most of the developed countries have still not reached the pre-recession ...

Retail Banking Country Snapshot: Poland 2016

  • $ 3450
  • Industry report
  • February 2017
  • by GlobalData

Summary Poland has an oligopolistic market for banking services, with the two largest providers PKO Bank Polski and mBank controlling over a third of the current account market. PKO Bank Polski also dominates ...


Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.