Description:
This report explores the technical-economic issues surrounding Net neutrality and its current status in markets around the globe. It also delivers analysis of the traffic management practices and technical measures needed to control costs. And, finally, looks at the new business models we are seeing emerge through an examination of stakeholders’ models, along with synthesis of the state of affairs in 15 countries.

Region:
Europe, Australia, Canada, France, Germany, Ireland, Italy, Japan, Netherlands, Norway, Portugal, South Korea, Spain, Sweden, United Kingdom, United States

Table Of Contents


Contents

1 Status of Net neutrality around the world9
11 Overall view9
12 Summary of wireline telcos 13
13 Summary of mobile telcos15
14 Summary of regulation 17
15 Summary of content and service providers19
2 Australia21
21 Wireline telcos 21
211 Technical measures employed21
212 Statements22
213 Related elements (piracy)23
214 Broadband network (NBN)23
22 Mobile telcos24
221 Differentiation measures 24
222 Statements24
223 Legal cases25
23 Regulation25
24 Content and service providers26
3 Canada 27
31 Wireline telcos 27
311 Technical measures employed27
312 Change in policy, from throttling to non-throttling28
313 Statements30
32 Mobile telcos32
321 Differentiation measures 32
322 Statements32
33 Regulation32
331 Initiatives from the regulator (CRTC)32
332 Parliamentary initiatives 34
333 Legal cases35
34 Content and service providers36
4 The United States38
41 Wireline telcos 38
411 Technical measures employed38
412 Statements43
413 Piracy in the United States44Net Neutralityand three-sided business models for telcos
42 Mobile telcos45
421 Differentiation measures 45
422 Statements48
43 Regulation49
431 Initiatives from the regulator (FCC) 49
432 Bills51
433 700 MHz spectrum 51
434 President Obama’s position52
435 Legal cases52
436 Content and service providers 55
5 Europe60
51 Regulation60
52 CEO Roundtable proposals 63
6 France65
61 Wireline telcos 65
611 Technical measures employed65
612 DNS hijacking 66
613 The five French ISP versus Google (YouTube)67
614 Free blocks all Google ads 68
615 Statements68
62 Mobile telcos69
621 Differentiation measures 69
622 Statements71
63 Regulation72
631 Regulator (ARCEP)72
632 Draft legislation74
633 Legal cases and proceedings 76
64 Content and service providers77
7 Germany79
71 Wireline telcos 79
711 Technical measures employed79
712 Statements80
72 Mobile telcos81
721 Differentiation measures 81
722 Statements82
73 Regulation82
731 Position of the federal ministry of economics (BMWi)82
732 The regulator’s position (BNetzA)83
733 Other regulatory elements83
734 Legal cases84
74 Content and service provider
8 Ireland86
81 Wireline telcos 86
811 Technical measures employed86
812 Statements concerning Net neutrality 87
813 Billing systems88
82 Mobile telcos89
83 Regulation90
84 Content and service providers90
9 Italy 91
91 Wireline telcos 91
911 Technical measures employed91
912 Statements concerning Net neutrality 92
92 Mobile telcos93
921 Differentiation measures 93
922 Statements93
93 Regulation94
931 The regulator’s position94
932 Political positions95
933 Legal cases95
94 Content and service providers97
10 The Netherlands98
101 Wireline telcos 98
1011 Technical measures employed98
1012 The UPC case98
1013 Billing systems98
102 Mobile operators 99
103 Regulation100
104 Content and service providers101
11 Norway 102
111 Wireline telcos 102
1111 Technical measures employed102
1112 The case of NextGenTel103
1113 Statements103
112 Mobile telcos104
1121 Differentiation measures 104
1122 Statements104
113 Regulation105
114 Service and content providers106
12 Portugal107
121 Wireline telcos 107
122 Mobile telcos108
123 Regulation108
124 Content and service providers108
13 Spain109
131 Wireline telcos 109
1311 Technical measures employed109
1312 Statements109
1313 Billing system110
132 Mobile telcos111
1321 Differentiation measures 111
1322 Statements112
133 Regulation113
134 Content and service providers114
14 Sweden115
141 Wireline telcos 115
1411 Technical measures employed115
1412 Statements115
142 Mobile telcos115
1421 Differentiation measures 116
1422 Statements116
143 Regulation117
1431 The regulator’s position117
1432 Legal cases118
144 Content and service providers118
15 The United Kingdom119
151 Wireline telcos 119
1511 Technical measures employed119
1512 Virgin Media’s partnership with Detica 121
1513 Statements122
152 Mobile telcos124
1521 Differentiation measures 124
1522 Traffic management125
1523 Statements126
153 Regulation128
1531 The regulator’s position128
1532 The government’s position130
1533 Legal cases131
154 Content and service providers132
16 Japan 134
161 Wireline telcos 134
1611 Technical measures employed135
1612 Statements135
162 Mobile telcos135
1621 Differentiation measures 135
1622 Statements137
163 Regulation137
1631 Introduction: ISP competition is Japan is deemed healthy 137
1632 The MIC Working Group on Net Neutrality 138
1633 Guidelines for packet shaping 138
1634 Conclusion: no specific regulation, guidelines are sufficient139
1635 Law enforcement on piracy139
164 Content and service providers140
17 South Korea141
171 Wireline telcos 141
1711 Statements142
172 Mobile telcos142
1721 Statements142
173 Regulation143
1731 Law enforcement on piracy144
174 Content and service providers144
18 Net neutrality and piracy145
181 European legislative framework145
1811 European Court of Justice/14th April 2011 145
1812 Sinde law - Spain146
182 Examples of filtering146

Tables

Table 1: Synthesis of the Net neutrality debate relating to fixed networks 11
Table 2: Synthesis of the Net neutrality debate relating to mobile networks 12
Table 3: Differentiation practices on fixed networks 14
Table 4: Differentiation practices on mobile networks 16
Table 5: Status of regulatory debates and policies 18
Table 6: Content and service providers’ positions with respect to Net neutrality 20
Table 7: Excerpt from CRTC's 2012-15 work plan34
Table 8: Dissatisfaction of users by ISP and service (% of respondents) 76
Table 9: ISP Get: flat rate plans segmented by connection speed102
Table 10: Pricing for Sapo bundles, based on connection speed 107
Table 11: Recap of data plan prices as of February 2010113
Table 12: Virgin Media’s traffic management policy122
Table 13: Ofcom presentation on Net neutrality (2006)128
Table 14: Allowable use of the word “unlimited” according to Ofcom 130

Figures

Figure 1: Classes of service proposed for Australia’s NBN23
Figure 2: Rogers’ traffic management policy (as of Feb 2013)28
Figure 3: Rogers’ traffic management policy (previous) 29
Figure 4: Bell Canada’s traffic management policy (previous)29
Figure 5: Bell Canada’s traffic management policy (as of Feb 2013) 30
Figure 6: CRTC letter to Rogers (Jan 20, 2012)35
Figure 7: Port blocking, as applied by Madison River41
Figure 8: Netflix performance in the United States according to customers’ ISP42
Figure 9: Mozilla landing page during protest45
Figure 10: Restrictions applied within the European Union 62
Figure 11: Enablers identified by WG1 63
Figure 12: Illustration of DNS hijacking by Orange 66
Figure 13: Message displayed on 12/01/2011 on the screens of Orange customers trying to connect
to Megavideo 67
Figure 14: Proposals contained in the Economic Affairs Committee report75
Figure 15: Special plan for gamers (in the past, since removed)86
Figure 16: Flat rate plans differentiated by bitrate and traffic caps 88
Figure 17: Eircom Next Generation Broadband service that guarantees no congestion 89
Figure 18: TeleTu information on quality of service 96
Figure 19: Alice’s current information on quality of service96
Figure 20: Internet access plans priced by connection speed98
Figure 21: Regulation in the Netherlands 100
Figure 22: Reasonable traffic management criteria 106
Figure 23: ONO’s service bundles110
Figure 24: Degrees of traffic management 129

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