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Global Enterprise Mobility Industry

  • March 2015
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  • Global Industry Analysts
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  • 424 pages

This report analyzes the worldwide markets for Enterprise Mobility in US$ Million. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Middle East & Africa, and Latin America. Annual estimates and forecasts are provided for the period 2012 through 2020. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 126 companies including many key and niche players such as -

Accenture Plc
BlackBerry Limited
Cerner Corporation
Citrix Systems, Inc.
Deloitte

Table Of Contents

Global Enterprise Mobility Industry


I. INTRODUCTION, METHODOLOGY and PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations I-1 Disclaimers.............. I-2 Data Interpretation and Reporting Level I-2 Quantitative Techniques and Analytics I-3 Product Definitions and Scope of Study I-3 Enterprise Mobility Software..............I-3 Mobile Enterprise Application Platform (MEAP) Software I-3 Mobile Enterprise Management (MEM) Software I-4 Mobile Device Management (MDM) Software I-4 Mobile Application Management (MAM) Software I-4 Mobile Enterprise Security (MES) Software I-4 Enterprise Mobility Services..............I-5 Consulting, Application Development and Integration Services I-5 Business Consulting Services..............I-5 IT Operations Consulting Services I-5 Systems Integration Services..............I-5 Network Integration and Consulting Services I-5 Custom Application Development (CAD) Services I-5 Managed Mobility Services..............I-6 Managed MDM Services..............I-6 Managed TEM Services..............I-6

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW.............. II-1 Enterprise Mobility: A Necessity in the Global Marketplace II-1 Expanding Practical Applicability of Enterprise Mobility Solutions.............. II-1 Snapshot of Business Cases Driving Adoption of Enterprise Mobility Solutions..............II-2 Key Benefits Encouraging Mobility Trend among Enterprises Ranked by Importance Attached by Enterprises II-2 Key Business Areas Targeted for Mobility Over the Next Few Years Ranked by Priority Attached by Enterprise IT Departments.............. II-3 Key Elements Targeted for Managed Mobility Deployments in the Short-Term Ranked by Priority Attached by Enterprise IT Departments.............. II-3 Enterprise Mobility and End-Use Sector Perspective: A Snapshot II-3 Globalization and Workforce Decentralization - Business Cases for Enterprise Mobility Solutions II-4 Key Statistical Data:..............II-5 Table 1: Global Workforce Population (2009 and 2014): Percentage Share Breakdown of Employees by Nature of Work (includes corresponding Graph/Chart) II-5

Table 2: Global Mobile Workforce Population (2009 and 2014): Breakdown of Number of Mobile Employees in Million by Region/Country (includes corresponding Graph/Chart) II-5

Table 3: Global Mobile Workforce Population (2014): Penetration of Mobile Employees by Region/ Country (includes corresponding Graph/Chart)..............II-6 High Priority Applications for Mobile Employees Ranked on the Level of Urgency Shown by Enterprises for Deployment in Next 2 Years.............. II-6 Enterprise Mobility for Enhancing Productivity by Improving Collaboration.............. II-6 Improving Customer Relationships - Made Easy by Enterprise Mobility Solutions.............. II-7 Enterprises Employ Enterprise Mobility for Effective Leadership Management..............II-7 ROI - A Vital Growth Factor..............II-8 Enterprise Mobility Market Withstands Economic Challenges during 2012-2014.............. II-8 Market Outlook.............. II-9 Enterprise Mobility Ecosystem: An Overview II-10 Entry of Players with High Technical Expertise and Strong Financial Muscle Strengthens Market II-11

2. NOTEWORTHY MARKET TRENDS, DRIVERS and ISSUES II-12 Developed Markets: Key Revenue Contributors II-12 Emerging Markets: Hotspots for Growth II-12 Growing Use of Mobile Computing Devices Drives Demand for Enterprise Mobility..............II-13 Rapid Proliferation of Smartphones Lends Traction to Enterprise Mobility Market..............II-13 Key Statistical Data:..............II-14 Table 4: Global Market for Smartphones (2013E and 2017P): Breakdown of Sales in Thousand Units by Geographic Region (includes corresponding Graph/Chart) II-14 Tablet PCs Fast Replacing Laptops Among Mobile Workforce II-15 Banking and Financial Services Sector - Early to Adopt Enterprise Mobility..............II-15 Insurers Leverage Enterprise Mobility for Quicker Claim Processing.............. II-16 Opportunity Indicators:..............II-17 Table 5: Global Insurance Market (2014): Percentage Share Breakdown of Insurance Premium Volume by Region (includes corresponding Graph/Chart)..............II-17 Top 10 Insurance Markets in 2014 Ranked by Annual Premium Volume.............. II-18 Table 6: Top 10 Property and Casualty Insurance Markets Ranked by CAGR for 2014-2020 Period (includes corresponding Graph/Chart).............. II-18

Table 7: Top 10 Life Insurance Markets Ranked by CAGR for 2014-2020 Period (includes corresponding Graph/Chart) II-18 Global Retailers Seek to Tap Proficiency of Enterprise Mobility II-19 Healthcare Sector Prefers Enterprise Mobility for Improved Patient Care.............. II-19 Growing Healthcare ICT Investments to Create Parallel Opportunities for Enterprise Mobility II-20 Adoption of Enterprise Mobility at Industrial and Warehousing Level on Rise.............. II-21 Growing Adoption of Enterprise Mobility Strategy in Manufacturing Sector..............II-21 Steady Acceleration in Global PMI Indicates Positive Outlook for Enterprise Mobility in Manufacturing Sector II-22 Opportunity Indicator:..............II-23 Table 8: Global Purchasing Managers Index (PMI): Data by Select Country for the Year 2012 and 2013 (includes corresponding Graph/Chart) II-23

Table 9: Global Purchasing Managers Index (PMI): Data by Select Country for the Year 2013 and 2014 (includes corresponding Graph/Chart) II-24 Warehouses Prioritize Enterprise Mobility to Infuse Agility and Flexibility.............. II-24 Role and Importance of Enterprise Mobility in Warehouse Environments: A Snapshot..............II-25 VARs Adopt Enterprise Mobility to Curtail Costs II-26 Logistics, Travel and Transportation Sectors: High Potential Verticals.............. II-26 Enterprise Mobility to Aid Post and Parcel Industry II-27 SMB Sector Intensifies Adoption Curve II-27 Mobility Services - The Largest Revenue Contributor II-27 Managed Mobility Services Grow in Prominence II-28 Consulting, Application Development and Integration Services: An Important Segment within the Services Vertical II-28 Large Enterprises with In-House IT Departments Sustain Demand for Enterprise Mobility Software II-29 Mobile Enterprise Application Platform (MEAP) Software - A Review.............. II-29 Enterprise Apps for Sales Side Business Functions II-30 Enterprise Apps for Distribution Side Business Functions II-30 Sales Force Automation (SFA): A Special Focus II-31 Role of SFA Applications to Improve II-31 Mobile SFA to Witness Growth..............II-31 Emerging Market for Mobile SFA in Insurance Sector II-32 Small and Medium Businesses: Lucrative Customer Clusters for SFA Solutions..............II-32 Competitive Scenario in SFA Market II-33 Comparison of Strengths and Weaknesses of Major Players - Salesforce.com, Oracle, SAP, Microsoft, RightNow Technologies, Sage Software, and NetSuite n the SFA Market.............. II-34 Key Statistical Findings:..............II-35 Table 10: Global Sales Force Automation (SFA) Market (2013): Percentage Share Breakdown of Revenues by Geographic Region (includes corresponding Graph/Chart) II-35 Cloud Infrastructure Simplifies MEAP Software Delivery II-35 Growing BYOD Phenomenon Drives Adoption of MDM Software and Services.............. II-36 Key Factors Encouraging BYOD/COPE/COBO Trend among Enterprises Ranked by Importance Attached by Enterprises II-37 Market Moves Beyond Enterprise E-mail to BYOD II-37 MDM Ensures Business Security II-37 MDM Enables Segregation of Business and Personal Data II-38 Small Businesses - Turning Out to be Lucrative Consumer Segment for MDM Services..............II-38 Technology Developments - Critical to the Success Story of Enterprise Mobility..............II-38 Introduction of High Speed Mobile Networks and Advanced Mobile Handsets Drive Enterprise Mobility II-39 An Opportunity Indicator:..............II-39 Table 11: World Market for Mobile Handsets by Technology - Percentage Breakdown of Annual Sales Volume for 2G, 2.5G, 3G, 3.5G, and 3.9G Enabled Handsets for Years 2013 and 2015E (includes corresponding Graph/Chart) II-39 4G Voice Services Extending New Capabilities to Mobility II-39 Wireless Environment - An Emerging Trend II-40 Convergence of RF Technologies to Improve Market Prospects II-40 Truly Open Nature of Cellular Networks - A Challenge to CIOs II-40 Competitive Landscape..............II-41 Mobile Enterprise Infrastructure Software Market: Characterized by Stiff Competition II-41 Market Share Findings..............II-41 Table 12: Leading Players in the Global Mobile Enterprise Infrastructure Software Market (2014): Percentage Share Breakdown of Revenues for Citrix, Good Technology, IBM/Fiberlink, Mobilelron, SAP, VMware and Others (includes corresponding Graph/Chart)..............II-41 Market Continues to See Consolidation II-41 Select MandA Deals in the Enterprise Mobility Market (2012-2014) II-42 Key Issues and Challenges..............II-43 Core Issues for Enterprise Mobility Deployment Ranked by the Level of Apprehension Attached by Enterprises II-43 Security Concerns..............II-43 Cost.............. II-44 Device Management Issues..............II-44 Lack of Enterprise Readiness..............II-44 Lack of Support from IT Departments II-44 Complexity.............. II-44 Difficulty in Determining ROI II-45 Underdeveloped Solutions and Applications II-45 Round-the-Clock Connectivity Fuels Overtime Work Issues II-45 MPM: An Antidote to Enterprise Mobility Issues II-45

3. PRODUCT OVERVIEW.............. II-46 Introduction.............. II-46 Product Market Segments..............II-46 Enterprise Mobility Software..............II-46 Mobile Enterprise Application Platform (MEAP) Software II-46 Mobile Enterprise Management (MEM) Software II-46 Mobile Device Management (MDM) Software II-47 Mobile Application Management (MAM) Software II-47 Mobile Enterprise Security (MES) Software II-47 Enterprise Mobility Services..............II-47 Consulting, Application Development and Integration Services II-47 Business Consulting Services..............II-47 IT Operations Consulting Services II-48 Systems Integration Services..............II-48 Network Integration and Consulting Services II-48 Custom Application Development (CAD) Services II-48 Managed Mobility Services..............II-48 Managed MDM Services..............II-48 Managed TEM Services..............II-48 Review of Other Enterprise Mobility Concepts II-49 Hardware.............. II-49 Mobile Voice.............. II-49 Mobile Data.............. II-49 Enterprise Mobility Management (EMM) II-49 Enterprise Mobile Integration (EMI) II-49 Web Services.............. II-49 Database Synchronization..............II-49 Enterprise Messaging..............II-50 Advantages.............. II-50 Limitations.............. II-50 Mobile Computing - A Vital Element of Enterprise Mobility II-50 Merits.............. II-50 Limitations.............. II-51 Inadequate Bandwidth..............II-51 Power Consumption.............. II-51 Human Interface with the Device II-51 Major Decision-Influencing Factors II-51 Manageability.............. II-51 Functionality and Features..............II-51 Security.............. II-52 Device Variety.............. II-52 Support and Service..............II-52 Governments.............. II-52 Total Cost of Ownership (TCO) II-52 Usability.............. II-52 Cost Considerations.............. II-53 Monthly Carrier Costs..............II-53 Server and Solution Costs..............II-53 Management and Support Costs..............II-53

4. PRODUCT/SERVICE LAUNCHES..............II-54 NaviSite Unveils New EMM Solution II-54 WSO2 Introduces WSO2 Enterprise Mobility Manager II-54 BlackBerry Rolls Out BES12™ Cross-Platform EMM Solution II-54 Good Technology™ Unveils New EMM Suites II-54 MobileIron Introduces MobileIron Cloud in Japan II-54 Vaultize Rolls Out Upgraded File Sharing and Anywhere Access Platform.............. II-54 CA Technologies Launches New Solutions and Features for Enterprise Mobility Management..............II-55 HP Launches Enterprise Cloud-Based Mobility Services II-55 Dell Launches New Portfolio of Mobility Solutions for Enterprises II-55 VMWARE Launches New Horizon Suite for Workforce Mobility II-55 Innovapptive Launches Enterprise Mobility Professional Services for SAP Customers..............II-55 Advanced Technology Services Launches Enterprise Mobility Managed Service.............. II-56 AgreeYa Unveils Onvelop Enterprise Mobility Tool II-56 Cortado Unveils Cortado Corporate Server 7 II-56 BlackBerry® Introduces BlackBerry Enterprise IM 3.0 II-56 Citrix Rolls Out Citrix ShareFile® StorageZone Connectors for Secure Enterprise Data Mobility II-56 Verivo Software Introduces Release 7.5 of Enterprise Mobility Platform.............. II-56 Citrix Launches Worx Mobile Apps for Business Enterprises II-57 Citrix Rolls Out XenMobile MDM II-57 Notify Technology Releases NotifyMDM 2.8 Version II-57 Appcelerator Rolls out Appcelerator Platform II-57 Good Technology Introduces Mobile Enterprise Apps II-57 Fixmo Introduces Next Generation EMP Suite II-57 Appmosphere Launches Enterprise Mobility solution for Windows 8 OS Devices.............. II-58 BlackBerry® Empowers Enterprises with BlackBerry 10 II-58 SAP Introduces SAP Mobile Secure II-58 IBM Introduces MobileFirst Range of Enterprise Mobility Solutions II-58 Flowfinity Launches Flowfinity Actions 7.0 II-58 SAP Rolls out a Unique Mobile Content Management Solution II-58 Samsung Launches KNOX..............II-59 Accely Launches Enterprise Mobility Services II-59 Citrix Unveils @WorkMail and @WorkWeb Apps II-59 Critical Path Unveils Cloud Sync II-59 iPass Launches iPass® Open Mobile Express™ II-59 Anoosmar Technologies Introduces Vaultize Android App II-59 SAP Upgrade Afaria to Support iOS 6 Devices II-60 Webalo Launches Innovative EnterpriseMobility Service II-60 Good Technology Launches New Good Vault™ IAM II-60 Maketick Unveils Enterprise Mobility Management II-60 BoxTone Launches New EMM Partner Network II-60 Verizon Announces Expansion of Enterprise Mobility Platform II-60 Research in Motion Rolls Out BlackBerry Mobile Fusion Enterprise Mobility Solution..............II-61 *astTECS Forays into the Middle Eastern Market (Middle East) II-61

5. RECENT INDUSTRY ACTIVITY..............II-62 Citrix Acquires Virtual..............II-62 Good Technologyâ„¢ Takes Over Fixmo II-62 Good Technologyâ„¢ Snaps Up BoxTone II-62 Zebra Technologies Takes Over Enterprise Business of Motorola Solutions.............. II-62 VMware Takes Over AirWatch..............II-62 Trusted Source Selects BlackBerry II-62 BlackBerry Signs Distribution Agreement with Brightstar for BES12â„¢.............. II-63 Microsoft Unveils New Enterprise Mobility Suite (EMS) II-63 Capgemini Inks Strategic Partnership with VMware II-63 BlackBerry Receives Major Contracts from Large Multinationals for BES10.............. II-63 BlackBerry Bags New Contracts from Leading Canadian Enterprises II-63 Good Technologyâ„¢ Inks Distribution Agreement with MPA II-63 G4S Awards Contract BlackBerry II-63 Oracle Takes Over Bitzer Mobile..............II-64 IBM Takes Over Fiberlink Communications II-64 Citrix Takes Over Zenprise..............II-64 Webalo and Mobelisk to Cross-Promote Secured Mobility Technologies.............. II-64 GLOBO Engages Ingram to Distribute its Enterprise Mobility Products in US and Canada..............II-64 Remote Relief Inks Partnership Agreement with AirWatch II-64 iPASS Inks Partnership Agreement with Accuris II-65 M1 Enters into Agreement with iPASS II-65 Ingram Micro Teams Up with SAP to Expand Reach of Enterprise Mobility Solutions.............. II-65 Webalo Enters Into Enterprise Mobility Deal with ProConversions II-65 Antenna Enters Into Enterprise Mobility Agreement with Huawei II-65 Verizon Signs Agreement with GSA II-65 HP Inks Partnership Agreement with SAP II-66 Research In Motion to Operate as BlackBerry II-66 Wmode Inks Distribution Agreement with Kryos Systems II-66 Tangoe Executes Software Development Cooperation Agreement with SAP.............. II-66 CAA Chooses Good Technologyâ„¢..............II-66 NQ Mobile Takes Over Remaining Stake in NationSky II-66 Softtek to Inaugurate CoE for Enterprise Mobility Solutions II-67 HCL Extends Partnership Agreement with SAP II-67 Absolute Software Enters into Partnership with Samsung II-67 Orange Business Services Establishes Joint Venture Enterprise II-67 SAP Acquires Stake in Syclo..............II-67 Google Takes Over Quickoffice..............II-67 Symantec Acquires Nukona..............II-68 Symphony Services Merges with Teleca II-68 Globo Acquires Dialect Technologies II-68 Good Technology Acquires Appcentral II-68 RIM Enters into Agreement with IBM II-68 Fixmo Signs Agreement with Visage II-68 Seal Innotech Changes Name to appsFreedom II-69 DecisionPoint Acquires Illume Mobile II-69 Sainsbury's Selects Good Technology for Enterpriseâ„¢ Solution II-69 Good Technology Partners with BoxTone II-69 AlwaysOn Joins iPass OMX..............II-69 Seven Principles Acquires Fromdistance II-69 Motorola Solutions Acquires Psion II-70 Logica Inks Strategic Partnership Agreement with VeliQ II-70 Kony Solutions Purchases Sky Technologies II-70 iPass Enters into Agreement with SingTel II-70 Samsung Malaysia Electronics Unveils Enterprise Business Division II-70

6. FOCUS ON SELECT PLAYERS..............II-71 Accenture Plc (Ireland)..............II-71 BlackBerry Limited (Canada)..............II-71 Cerner Corporation (US)..............II-72 Citrix Systems, Inc. (US)..............II-72 Deloitte (US).............. II-73 Enterprise Mobile, Inc. (US)..............II-73 Good Technology, Inc. (US)..............II-73 Hewlett-Packard Development Company, L.P. (US) II-74 International Business Machines Corporation (US) II-75 iPass, Inc. (US).............. II-75 Kaspersky Lab (Russia)..............II-76 Landesk (US).............. II-76 McAfee, Inc. (US).............. II-76 McKesson Corporation (US)..............II-77 MobileIron (US).............. II-77 Notify Technology Corporation (US) II-78 NQ Mobile Inc. (China)..............II-78 SAP AG (Germany).............. II-78 Sophos Plc (UK).............. II-79 SOTI Inc. (Canada)..............II-79 Symantec Corporation (US)..............II-80 Tata Consultancy Services Limited (India) II-80 Trend Micro Incorporated (Japan) II-81 VMware (US).............. II-81 Zebra Technologies Corporation (US) II-81

7. GLOBAL MARKET PERSPECTIVE..............II-82 Table 13: World Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure Software and Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (Excluding Japan), Middle East and Africa, and Latin America Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............II-82

Table 14: World 9-Year Perspective for Mobile Enterprise Infrastructure Software and Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (Excluding Japan), Middle East and Africa, and Latin America Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) II-83

Table 15: World Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure Software by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (Excluding Japan), Middle East and Africa, and Latin America Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) II-84

Table 16: World 9-Year Perspective for Mobile Enterprise Infrastructure Software by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (Excluding Japan), Middle East and Africa, and Latin America Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart)..............II-85

Table 17: World Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure Services by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (Excluding Japan), Middle East and Africa, and Latin America Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) II-86

Table 18: World 9-Year Perspective for Mobile Enterprise Infrastructure Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (Excluding Japan), Middle East and Africa, and Latin America Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart)..............II-87

III. MARKET

1. THE UNITED STATES.............. III-1 A.Market Analysis.............. III-1 Outlook.............. III-1 Enterprise Mobility Continues to Find Significant Demand III-1 An Opportunity Indicator:..............III-2 Table 19: US Mobile Worker Population (2014): Breakdown of Number of Mobile Workers (in Millions) by Nature of Work (includes corresponding Graph/Chart) III-2 High Smartphone Penetration - A Boon for Enterprise Mobility Market in the US.............. III-2 Table 20: US Mobile Phones Market (2014): Percentage Share Breakdown of Unit Sales by Type of Phone (includes corresponding Graph/Chart)..............III-2 Product/Service Launches..............III-3 Strategic Corporate Developments III-8 Select Players.............. III-14 B.Market Analytics..............III-22 Table 21: US Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-22

Table 22: US 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-23

2. CANADA.............. III-24 A.Market Analysis.............. III-24 Outlook.............. III-24 Product/Service Launches..............III-24 Strategic Corporate Developments III-24 Select Players.............. III-25 B.Market Analytics..............III-26 Table 23: Canadian Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-26

Table 24: Canadian 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-27

3. JAPAN.............. III-28 A.Market Analysis.............. III-28 Outlook.............. III-28 Product/Service Launch..............III-28 Trend Micro Incorporated - A Key Japanese Player III-28 B.Market Analytics..............III-29 Table 25: Japanese Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-29

Table 26: Japanese 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-30

4. EUROPE.............. III-31 A.Market Analysis.............. III-31 Outlook.............. III-31 Overview.............. III-31 Large Enterprises Remain Key Revenue Contributors, SMBs Exhibit Faster Growth..............III-32 Table 27: European Enterprise Mobility Market (2014): Percentage Share Breakdown of Mobility Investments by Enterprise Type (includes corresponding Graph/Chart) III-32 Enterprise Mobility Penetration Increases in Core Sectors III-32 Table 28: European Enterprise Mobility Market (2014): Penetration Rate of Mobility by Sector (includes corresponding Graph/Chart)..............III-33 Mobile SFA Market in Europe - A Review III-34 Stringent EU Regulations for Data Roaming to Lower Costs III-34 B.Market Analytics..............III-35 Table 29: European Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure Software and Services by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-35

Table 30: European 9-Year Perspective for Mobile Enterprise Infrastructure Software and Services by Geographic Region - Percentage Breakdown of Revenues for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-36

Table 31: European Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-37

Table 32: European 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-38

4a. FRANCE.............. III-39 A.Market Analysis.............. III-39 Outlook.............. III-39 B.Market Analytics..............III-39 Table 33: French Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-39

Table 34: French 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-40

4b. GERMANY.............. III-41 A.Market Analysis.............. III-41 Outlook.............. III-41 Strategic Corporate Developments III-41 SAP AG - A Key German Player III-41 B.Market Analytics..............III-42 Table 35: German Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-42

Table 36: German 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-43

4c. ITALY.............. III-44 A.Market Analysis.............. III-44 Outlook.............. III-44 B.Market Analytics..............III-44 Table 37: Italian Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-44

Table 38: Italian 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-45

4d. THE UNITED KINGDOM..............III-46 A.Market Analysis.............. III-46 Outlook.............. III-46 Strategic Corporate Developments III-46 Sophos Plc - A Key UK Player III-46 B.Market Analytics..............III-47 Table 39: UK Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-47

Table 40: UK 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-48

4e. SPAIN.............. III-49 A.Market Analysis.............. III-49 Outlook.............. III-49 Product/Service Launch..............III-49 B.Market Analytics..............III-50 Table 41: Spanish Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-50

Table 42: Spanish 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-51

4f. RUSSIA.............. III-52 A.Market Analysis.............. III-52 Outlook.............. III-52 Kaspersky Lab - A Key Russian Player III-52 B.Market Analytics..............III-53 Table 43: Russian Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-53

Table 44: Russian 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-54

4g. REST OF EUROPE.............. III-55 A.Market Analysis.............. III-55 Outlook.............. III-55 Strategic Corporate Development III-55 Accenture Plc - A Key Irish Player III-55 B.Market Analytics..............III-56 Table 45: Rest of Europe Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-56

Table 46: Rest of Europe 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-57

5. ASIA-PACIFIC.............. III-58 A.Market Analysis.............. III-58 Outlook.............. III-58 Overview.............. III-58 Mobile Email Continues to be Strong III-59 Healthcare and Pharmaceutical Sectors Drive Growth III-59 Regional Players Dominate Enterprise Mobility Market in Asia-Pacific.............. III-59 B.Market Analytics..............III-60 Table 47: Asia-Pacific Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure Software and Services by Geographic Region - Australia, China, India, South Korea and Rest of Asia-Pacific Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-60

Table 48: Asia-Pacific 9-Year Perspective for Mobile Enterprise Infrastructure Software and Services by Geographic Region - Percentage Breakdown of Revenues for Australia, China, India, South Korea and Rest of Asia-Pacific Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart)..............III-61

Table 49: Asia-Pacific Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-62

Table 50: Asia-Pacific 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-63

5a. AUSTRALIA.............. III-64 A.Market Analysis.............. III-64 Outlook.............. III-64 Popularity of Enterprise Mobility Solutions on Rise III-64 Growing Adoption of BYOD Drives Enterprise Mobility Market Growth.............. III-64 Strategic Corporate Development III-65 B.Market Analytics..............III-65 Table 51: Australian Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-65

Table 52: Australian 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-66

5b. CHINA.............. III-67 A.Market Analysis.............. III-67 Outlook.............. III-67 China - The Largest Market for Enterprise Mobility in Asia III-67 Growing Adoption Among End-Use Verticals Drives Market Growth III-67 SMEs - A Large Underserved Market Laden with Tremendous Potential for Growth..............III-68 Strategic Corporate Developments III-68 NQ Mobile Inc. - A Key Chinese Company III-68 B.Market Analytics..............III-69 Table 53: Chinese Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-69

Table 54: Chinese 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-70

5c. INDIA.............. III-71 A.Market Analysis.............. III-71 Outlook.............. III-71 India to See Growth in Enterprise Mobility III-71 Key Statistical Data..............III-72 Table 55: Indian Enterprise Mobility Market (2014): Percentage Share Breakdown of Number of Companies by Rupee Spending on Enterprise Mobility (includes corresponding Graph/Chart).............. III-72

Table 56: Indian Enterprise Mobility Market (2014): Percentage Share Breakdown of Application Access by Device Type (includes corresponding Graph/Chart) III-72

Table 57: Indian Enterprise Mobility Market (2014): Penetration Rate of Mobile Devices by Operating System (includes corresponding Graph/Chart) III-72 Smartphones: A Key Growth Driver for Enterprise Mobility III-73 Enterprise Mobility Solutions Gain Attention of IT Firms III-73 Growth Restraints.............. III-73 Product/Service Launch..............III-74 Strategic Corporate Development III-74 Tata Consultancy Services Limited - A Key Indian Player III-74 B.Market Analytics..............III-75 Table 58: Indian Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-75

Table 59: Indian 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-76

5d. SOUTH KOREA.............. III-77 A.Market Analysis.............. III-77 Outlook.............. III-77 Product/Service Launch..............III-77 Strategic Corporate Development III-77 B.Market Analytics..............III-78 Table 60: South Korean Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-78

Table 61: South Korean 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-79

5e. REST OF ASIA-PACIFIC..............III-80 A.Market Analysis.............. III-80 Outlook.............. III-80 Strategic Corporate Developments III-80 B.Market Analytics..............III-81 Table 62: Rest of Asia-Pacific Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-81

Table 63: Rest of Asia-Pacific 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-82

6. THE MIDDLE EAST and AFRICA..............III-83 A.Market Analysis.............. III-83 Outlook.............. III-83 Overview.............. III-83 Africa Offers Significant Prospects for Enterprise Mobility III-84 Growing Investments in 4G LTE Networks Drive Market Growth III-84 South Africa: Enterprise Mobility Continues to Witness High Uptake.............. III-84 Product/Service Launches..............III-85 Strategic Corporate Development III-85 B.Market Analytics..............III-86 Table 64: Middle East and Africa Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-86

Table 65: Middle East and Africa 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-87

7. LATIN AMERICA.............. III-88 A.Market Analysis.............. III-88 Outlook.............. III-88 Latin America Extends Opportunity for the Market III-88 B.Market Analytics..............III-89 Table 66: Latin American Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure Software and Services by Geographic Region - Brazil and Rest of Latin America Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart)..............III-89

Table 67: Latin American 9-Year Perspective for Mobile Enterprise Infrastructure Software and Services by Geographic Region - Percentage Breakdown of Revenues for Brazil and Rest of Latin America Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-90

Table 68: Latin American Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-91

Table 69: Latin American 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-92

7a. BRAZIL.............. III-93 A.Market Analysis.............. III-93 Outlook.............. III-93 B.Market Analytics..............III-93 Table 70: Brazilian Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-93

Table 71: Brazilian 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-94

7b. REST OF LATIN AMERICA..............III-95 A.Market Analysis.............. III-95 Outlook.............. III-95 Strategic Corporate Development III-95 B.Market Analytics..............III-96 Table 72: Rest of Latin America Recent Past, Current and Future Analysis for Mobile Enterprise Infrastructure by Category - Software and Services Markets Independently Analyzed with Annual Spending in US$ Million for Years 2012 through 2020 (includes corresponding Graph/Chart) III-96

Table 73: Rest of Latin America 9-Year Perspective for Mobile Enterprise Infrastructure by Category - Percentage Breakdown of Spending on Software and Services Markets for Years 2012, 2015 and 2020 (includes corresponding Graph/Chart) III-97

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 126 (including Divisions/Subsidiaries - 128)

The United States (79) Canada (8) Japan (2) Europe (21) - France (1) - Germany (4) - The United Kingdom (8) - Rest of Europe (8) Asia-Pacific (Excluding Japan) (16) Latin America (1) Middle East (1)

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