Global Data Processing Services Industry
The global outlook series on Data Processing Services provides a collection of market briefs, concise summaries and statistical anecdotes of research findings. The report offers a rudimentary overview of the industry with a special on-the-fly focus on payroll processing services, and discusses the impact of recession on outsourcing. The report, while detailing noteworthy trends and issues also presents a recapitulation of latest mergers & acquisitions, and strategic corporate developments. Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 443 companies worldwide.
1. INDUSTRY OVERVIEW 1
Data Processing Services: A Prelude 1
Outsourcing1
Payroll - The First Outsourced Service Domain2
Table 1: Major Payroll Services Acquisitions (1999-2006) 3
Finance & Accounting Outsourcing 3
Impact of Recession on Outsourcing 4
Evolution of Data Processing Services 4
Key Global Statistics 5
Table 2: Global Historic Review for Data Processing Services
Market Analyzed with Annual Revenues in US$ Million for the
Years 2001-2005 5
2. SERVICE OVERVIEW 5
Introduction 5
Data Analysis 6
Data Processing - Functional Architecture 6
Key Service Segments 6
Payroll Processing Services 6
Table 3: World Payroll Services Market by Geographic Region
- North America, Europe, Asia and Rest of World
Independently Analyzed by Annual Revenues in US$ Million for
the Years 2003 through 2007 7
Benefits of Payroll Processing7
Challenges 8
Card Processing - An Insight 8
Credit Card Processing Services 8
Cardholder and Issuer Processing 8
Merchant Processing 8
Other Ancillary Services 8
Medical Billing 9
Introduction to Medical Billing 9
Service Overview9
Technology Interface 9
Data Entry Services 9
Key Market Statistics 9
Table 4: Global Data Processing Services Market (2005):
Percentage Share Breakdown of Leading Players - Electronic
Data Systems Corp, Fiserv Inc, First Data Corp, Synovus
Financial Corp, Acxiom Corp, and Others 9
Table 5: Breakdown of Cost-Benefit Structure for Data
Processing Services for the year 200510
3. KEY TRENDS & ISSUES 10
Advancements in Technology, Outsourcing to Drive Future Market
Growth 10
Seeking Support from Third-Party Consultants 10
Increased Outsourcing Comes to the Rescue of Payroll Processors 10
Payroll and HRM Processing in North America Poised to Expand
Post Recession 11
Data Entry Outsourcing on the Rise in India 11
4. MERGERS AND ACQUISITIONS 11
5. STRATEGIC CORPORATE DEVELOPMENTS22
6. PRODUCT LAUNCHES/DEVELOPMENTS 28
REGIONAL PERSPECTIVE
1. THE United States 32
Market Overview 32
Market Share Statistics:33
Table 6: US Data Processing Services Market (2007):
Percentage Share Breakdown of Leading Players - Electronic
Data Systems Corp, First Data Corporation, Fiserv Inc,
Synovus Financial Corp, and Acxiom Corporation 33
Table 7: North America HCM &Payroll Processing Software
Market (2007): Percentage Share Breakdown of Value Sales by
Leading Players 34
Workforce 34
Credit Card Processing Services in the US - A Highly
Concentrated Market 34
Regulatory Overview 35
Growing Payment Processing Market in US - An Essential Market
Driver 35
Recession Affect on the US Payroll Industry 35
HR Outsourcing Market in the US36
Table 8: Major Outsourcing Activities in the US 36
2. EUROPE 36
Card Transaction Processing Services Ride on Success of Card
Payment Forms 36
Payroll Processing Market - A Review 37
Key Statistics 37
Table 9: European Market for Payroll Services by Geographic
Region - France, Germany, Italy, UK and Rest of Europe
Independently Analyzed by Annual Revenues in US$ Million for the Years 2003 through 200 37