1. Market Research
  2. > Business Services
  3. > Human Resources Market Trends
  4. > Global Personnel Services Industry

Global Personnel Services Industry

  • January 2012
  • -
  • Global Industry Analysts

The global outlook series on Personnel Services provides a collection of market briefs, concise summaries and statistical anecdotes of research findings. The report offers a rudimentary overview of the industry with an on-the-fly focus on staffing services, and details noteworthy trends and issues. Punctuated with 41 data-rich tables that carry both historical as well as current analytic information, the report aims to provide statistical insight into the market dynamics of personnel services industry and its segments. The report also offers a recapitulation of noteworthy mergers & acquisitions, and strategic corporate developments. Regional markets elaborated upon include United States, Canada, Japan, Austria, Belgium, France, Germany, The Netherlands, The UK, Australia, China, Hong Kong, India and Singapore. Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 188 major companies worldwide.

Table Of Contents

Global Personnel Services Industry



1. INDUSTRY OVERVIEW 1
Personnel Services: A Preface 1
Temporary Jobs: A Barometer for Economic Health 1
Rise in Demand for Temporary Workers 1
Occupational Sectors that Commonly Employ Contract or
Temporary Employees: Ranked by Order of Engagement/
Employment 2
Upsurge in Outsourcing of HR Functions 2
Table 1: Global HR Services Market (2010): Percentage Share
Breakdown of Revenue by Geographic Region 2

Table 2: Recruitment Process Outsourcing (2010): Percentage
Breakdown of Sales by Countries- Europe, North America and
Rest of World 3
Specialization-A Growing Trend 3
Finding Business Opportunities in Difficult Times 3
Employment Services Industry- An Overview 3
Impact of Recession 3
Table 3: World HR and Employment Services Market (2010):
Percentage Breakdown of Market Value by Segment- Temporary
Staffing, Corporate Training and Search and Placement 4
Competitive Landscape 4
Consolidation 5
Current and Future Outlook 6
Table 4: World Current and Future Analysis for Employment
Services by Geographic Region - US, Japan, Europe,
Asia-Pacific (including Japan) and Rest of World Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2010 through 2015 6

Table 5: World 5-Year Perspective for Employment Services by
Geographic Region - Percentage Breakdown of Dollar Revenues
for US, Europe, Asia-Pacific (including Japan) and Rest of
World Markets for Years 2011 and 2015 7
Regional Employment Conditions 7
Developed Economies and the European Union 7
Key Statistics 8
Middle East and North Africa 8
Key Statistics for North Africa: 8
Key Statistics for the Middle East 8
Sub-Saharan Africa 8
Central and South Eastern Europe (Non-EU) and CIS 9
Latin America and the Caribbean 9
East Asia 9
South Asia 9
South-East Asia and the Pacific 10
Global Staffing Market 10
A Synopsis 10
Table 6: World Staffing Industry (2011): Percentage
Breakdown of Revenue by Segments- Specialist/Professional
Staffing, Commercial staffing, Permanent placement fees,
Professional Employment Organizations and Outplacement 11
Table 7: Top Ten Staffing Firms Worldwide (2008 and 2009):
Ranked by Revenues 11
Table 8: Global Staffing Services Market (2009): Percentage
Share Breakdown of Volume by Geographic Region- North
America, Japan, Europe (France, Germany, UK and Rest of
Europe) and Rest of World 12

2. MARKET TRENDS AND ISSUES 13
Demographic Factors 13
Socio-Economic Trends 13
Independent Capital Markets Redefine Employment 13
Dependence on GDP Growth 14
Table 9: GDP Rates vs. Unemployment Growth for Years 2007,
2008 and 2010: Annual Breakup by Regions- Developed Economies
and EU, Non-EU and CIS, East Asia, South Asia, South-East
Asia and The Pacific, Latin America and The Caribbean, Middle
East, North Africa, Sub-Saharan Africa and Global 15
Attracting and Retaining Talent May Become More Elusive 16
Online Recruitment Advertising to Gain Importance 16

3. REGULATORY ENVIRONMENT 17
Overview 17
Legal-Regulatory Environment in the Temporary Staffing Industry 17
Regional Variations in Regulations 18

4. SERVICE OVERVIEW 19
Role and Structure of Staffing Industry 19
Employment Placement Agencies 19
Professional Employer Organizations 19
Temporary Help Services 19
Advantages of Temporary Work 19
Disadvantages of Temporary Work 20
Salient Features of HR/Personnel Services Industry 20
Nature and Characteristics 20
Agency Fees 20
Task of Personnel Provider 21
A Typical Recruitment Cycle During Economic Slowdown 21
Phase I - Retrenchment 21
Phase II - Replacement 21
Phase III - Recruitment 22
Origin of Personnel Services Industry 22
Development of Personnel Services Industry- through the Years 23

5. MERGERS and ACQUISITIONS 25

6. STRATEGIC CORPORATE DEVELOPMENTS 39


A REGIONAL MARKET PERSPECTIVE 44

1. THE UNITED STATES 44
The US Staffing Industry: A Brief Dossier 44
Staffing Firms Don Multiple Roles 44
Various Types of Staffing Services: 44
End-Use Sectors of Staffing Services 44
Clients Satisfied With Staffing Industry 45
Future Prospects 45
Table 10: US Staffing Market (2011): Percentage Breakdown of
Revenue by Segment- Professional Temporary Market,
Generalist Temporary Market, Place and Search, Staff
Leasing/PEO and Outplacement 46

Table 11: US Professional Temporary Staffing Market (2011):
Percentage Breakdown of Revenue by Sector- IT Staffing,
Healthcare, Finance and Accounting, Engineering and Others 46
US Employment Services Industry 46
An Overview 46
Table 12: US Employment Services Market: Percentage
Breakdown of Revenues by Service Segment for Years 2010 and
2011- Temporary Staffing Services, Employment Agencies and
Employee Leasing Services 47
The US Job Market Strengthens 47
Table 13: Unemployment Rate in the US for Years 2005 through
2011 47
Increasing Role of Temporary Employees 48
Executive Recruiting - A Key Segment within U.S Staffing Industry 48
Roadblocks to Success 48
Healthcare Staffing Industry 49
Outline 49
Table 14: US Healthcare Staffing Market: Breakdown of
Revenues by Sector - Per Diem Nursing, Travel Nursing, Locum
Tenens, and Allied/Other for 2008 (In US$ Billions) 49
Employers Face Strict Immigration Policies 50
Key Remedial Actions Taken 50
Employment Statistics: 50
Table 15: Employment/Unemployment Status in the US for 2010 and
2011 (in Millions) 50

Table 16: US Employment Market (2010 and 2011): Breakdown by
Type of Employment (in Thousands) 51

Table 17: US Employment/Unemployment Statistics (2010 and
2011): Breakdown by Age Group (in Thousands) 51

Table 18: Employment Market in the US (2010): Percentage
Breakdown of Non-Agricultural Employed People by Industry
Sector 52

2. CANADA 53
Staffing Services- Market Overview 53
Competitive Landscape 53
Employment Prospects Brighten in British Columbia 53
Key Statistics: 54
Table 19: Demographic Statistics for Population Aged Above 15
Years (Dec. 2010) 54

Table 20: Employment Rates among Different Age Groups and
Genders (Dec. 2010) 54

Table 21: Employment in Canada (Dec 2010): Break-up by Worker
Class (In ‘000) 55

Table 22: Canadian Staffing Market (2011): Percentage Share
Breakdown by Services 55

Table 23: Employment in Goods-Producing Sector in Canada
(2010): Break-up by Industry Type for Manufacturing,
Construction, Agriculture, Forestry, Fishing, Mining, Oil and
Gas, and Utilities (In ‘000) 55

Table 24: Employment in Services-Producing Sector in Canada
(2010): Break-up by Industry Type for Trade, Health Care and
Social Assistance, Educational Services, Professional,
Scientific and Technical Services, Accommodation and Food
Services, Finance, Insurance, Real Estate and Leasing, Public
Administration, Transportation and Warehousing, Information,
Culture and Recreation, Business, Building and other Support
Services, and Other Services (In ‘000) 56

3. JAPAN 57
Staffing Market in Japan 57
An Abstract 57
Table 25: Leading Temporary Staffing Firms in Japan (2007):
Percentage Share Breakdown of Revenues by Company - Staff
Service, Pasona, TempStaff , Recruit Staffing, Adecco,
Manpower, Human Resocia, Fuji Staff, Intelligence and
Panasonic 57
Younger Employees Dominate the Jobseeker Lot 58
Long-Term Employment System 58
Advertisement for Employment 58
Table 26: Japanese Employment Services by Industry Sector-
Percentage Share Breakdown by Revenue for Construction and
Manufacturing, Trade and Commerce, Communication and Energy and
Others for years 2010 and 2011 59
Evolution of Staffing Industry in Japan 59

4. EUROPE 61
European Staffing Industry 61
Temporary Staffing: A Necessary Evil 61
Table 27: European Staffing Market (2011): Percentage Share
Breakdown by Sector- Industrial, Clerical/office, IT,
Healthcare, Construction/Engineering, Accounting/ Finance,
Scientific/Clinical and Other 61

Table 28: Top 10 European Staffing Companies (2010): Ranked
by Revenues 62
The “Two-Tier” Reforms in EPL - Worsening Conditions for
Temporary Jobs 62
IT Staffing Trends in Europe 62
Penetration of Staffing Services in Anglo Saxon and
Continental Europe 62
Job Market in the European Union During Recession 63
Employers Reluctant to Boost Staff 64
Precarious and Low-Wage Jobs Marked with High Incidence of Job
Transitions 64
The Agency Workers Directive 64
Private Employment Agencies to Enhance Employment
Opportunities in Europe 65
Statistics for Employment Services Market in Europe 66
Table 29: European Current and Future Analysis for Employment
Services by Geographic Region - France, Germany, UK and Rest
of Europe Markets Independently Analyzed with Annual Revenues
in US$ Billion for Years 2010 through 2015 66

Table 30: European 5-Year Perspective for Employment Services
by Geographic Region - Percentage Breakdown of Dollar
Revenues for France, Germany, UK and Rest of Europe Markets
for Years 2011 and 2015 67
Employment Statistics for EU-27 68
Table 31: Employment Rate in the European Union Countries
(2009): Percentage of Employed Person Working on Temporary
Contracts, as Part Time and Those who are Self-Employed 68

Table 32: Employment Status in EU-27 (2011): Percentage
Breakdown of Employed People by Services, Industry and 69

4a. AUSTRIA 69
Overview of Austrian Temporary Staffing Industry 69

4b. FRANCE 70
A Synopsis of Temporary Staffing Industry 70
Regulatory Environment 70
A Glance at Employment Services Market In France 70
Table 33: Employment Status in France (2011): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture 71

4c. GERMANY 72
Staffing Market in Germany 72
Regulatory Overview 72
Employment Disparity in East and West Germany 73
Table 34: Employment Status in Germany (2011): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture 73

4d. SPAIN 74
High Unemployment Weighs Down Spain 74
Table 35: Employment Status in Spain (2010): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture 74

4e. THE NETHERLANDS 75
Development of Staffing Industry in Netherlands 75
Development of Staffing Industry in Protected Employment
Economies: A Comparison 75

4f. THE UNITED KINGDOM 77
Employment Services Market Overview 77
Table 36: Employment Status in UK (2011): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture 77
Temporary Employment in the UK 77
Self-Employment in the UK 77
Recruitment Industry 78
Internet Recruiting Trends in the UK 78
Temporary Staffing Industry in the UK 78
Evolution and Development 78
Challenges 79
Temporary Staffing Agencies to Diversify and Expand 79
UK Healthcare Staffing 79
UK Flexible Health and Care Staffing Services Market 80
Table 37: UK Flexible Health and Care Staffing Services
Market (2010): Percentage Share Breakdown of Revenues by
Sector 80
The Homecare Segment 80
Fluctuations in NHS Spending 80
Legislative Changes 81

5. ASIA-PACIFIC 82
Knowledge Management in Asia 82
Youth Unemployment in Asia-Pacific 82
Opportunities in Risk Management 82
Opportunities in Insurance Sector 83
Mergers and Reorganization Related Project Opportunities: 83
Fund Administration and Custody Opportunities 83
Technology Related Opportunities - Asian Banking Industry: 83
Asian Banking and Financial services industry - Opportunities
in Operational Risk Management, Marketing and Communications
Areas: 84
Table 38: Asia-Pacific Employment Services by Industry
Sector- Percentage Share Breakdown by Revenue for
Construction and Manufacturing, Trade and Commerce, Communication
and Energy and Others for years 2010 and 2011 84

5a. AUSTRALIA 85
Overview of Employment Services Industry 85
IT Staffing 85
Sector Wise Demand for IT Staff: 85
Banking and Finance: 85
Information Technology and Telecommunications (ITandT)/Vendor: 85
Government 86
Supply Trends of IT Staff in Australia: 86
Recruiters to Gain from Rising Pessimism in International
Markets 86
Tough Job Environment Derails Occupational Mobility 86
Regulatory Issues 86

5b. CHINA 87
Employment Services Market- An Overview 87
Table 39: Percentage Breakdown of Chinese Employment
Structure by Primary Industry, Secondary Industry, and
Tertiary Industry for the years 2010 87
Online Recruitment Gaining Popularity 87
Role of Government 88

5c. HONG KONG 89
Market Scenario - A Recent Past Perspective 89
Employment Trends 89
Banking and Financial Services 89
FMCG 90
Retail 90
Media and Entertainment 90
Employment Prospects for 2009 90

5d. INDIA 92
Outline of Recruitment and Staffing Industry 92
Table 40: Sector-Wise Job Creation in India in 2009-
Healthcare, Travel and Hospitality, Real Estate and
Infrastructure, IT and ITeS, Manufacturing, Consulting and
Education and BFSI 92
Temporary Staffing Industry 92
Outlook 93
Changing Trends in Indian HR Industry 93
Human Resources Management in India 94

5e. SINGAPORE 95
Singapore Recruitment Market Trends 95
Internal Audit 95
Tax and Treasury 95
Accounting 95
Key Market Share Table 96
Table 41: Employment Status in Singapore (2010): Percentage
Breakdown of Employed People by Industry Sector for Goods
Producing Sector (Manufacturing, Construction) and Services
Producing Sector 96


GLOBAL DIRECTORY

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
Temporary Staffing in CEE Top 5

Temporary Staffing in CEE Top 5

  • $ 12 353
  • Industry report
  • August 2016
  • by Interconnection Consulting Group

The report IC Market Tracking Temporary Staffing analyzes the market of Temporary Staffing and the companies in this sector. You get an overview of the development of the total market and the individual ...

Human Capital Management Market by Solution, Service, Deployment, User, Industry Vertical, Region - Global Forecast to 2021

Human Capital Management Market by Solution, Service, Deployment, User, Industry Vertical, Region - Global Forecast to 2021

  • $ 7 150
  • Industry report
  • July 2016
  • by MarketsandMarkets

“Growing demand for integrated high performance software among users is driving the market for HCM solutions” MarketsandMarkets forecasts the HCM market to grow from USD 12.59 billion in 2016 to USD ...

Global Employment Services Industry

Global Employment Services Industry

  • $ 4 950
  • Industry report
  • July 2016
  • by Global Industry Analysts

This report analyzes the worldwide markets for Employment Services in US$ Million. The Global, US, Canadian, Japanese and European markets are further analyzed by the following Service Segments: Temporary ...

Temporary Staffing In Germany

June 2016 $ 4 938

Temporary Staffing In Austria

June 2016 $ 4 938

ref:plp2012

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.