1. Market Research
  2. > IT Services
  3. > Solution Integration Market Trends
  4. > Customer Relationship Management Market Report 2013

Customer Relationship Management Market Report 2013

  • June 2013
  • -
  • Key Note Publications Ltd

Summary

Table of Contents

Executive Summary

Despite the economic challenges that many companies have faced over the past few years — primarily the global economic downfall of 2008, which served to severely affect developed economies in the US and Europe; as well as the ongoing problems affecting European firms following the Eurozone sovereign debt crisis — expenditure on customer relationship management (CRM) products has continued to observe substantial growth during the past 5 years, with Key Note estimating sales of CRM software to have increased by 38.8% between 2008 and 2012. Indeed, the industry has out-performed sales of other business software in recent years, with many companies realising the significant benefits provided by CRM solutions, which help to streamline operations while also providing expansive cost efficiencies — a factor that has become increasingly important to businesses in recent years following the economic downturn. The customer-centric business model has also become a crucial cornerstone of corporate strategies, thus fuelling demand for CRM systems, which supply businesses with comprehensive customer engagement tools while also providing real-time measurements of customer interactions across all operations.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
Get This Report
24/7 Customer Support

Talk to Ahmad

+1 718 618 4302

Purchase Reports From Reputable Market Research Publishers
Global Healthcare CRM (Customer relationship management) Market Analysis & Trends - Industry Forecast to 2025

Global Healthcare CRM (Customer relationship management) Market Analysis & Trends - Industry Forecast to 2025

  • $ 4200
  • Industry report
  • January 2017
  • by Accuray Research LLP

The Global Healthcare CRM Market is poised to grow at a CAGR of around 10.2% over the next decade to reach approximately $17.4 billion by 2025. Some of the prominent trends that the market is witnessing ...

CRM Applications Markets in China

CRM Applications Markets in China

  • $ 4000
  • Industry report
  • April 2017
  • by Asia Market Information & Development Company

China’s demand for CRM Applications has grown at a fast pace in the past decade. In the next decade, both production and demand will continue to grow. The Chinese economy maintains a high speed growth ...

CRM Applications Industry Forecasts - China Focus

CRM Applications Industry Forecasts - China Focus

  • $ 1800
  • Industry report
  • April 2017
  • by Asia Market Information & Development Company

This study focuses on China’s CRM Applications industry forecasts. In the two past decades, the industry has been growing at a fast pace. The dramatic expansions of the manufacturing capabilities and ...


ref:plp2013

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.