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Legal Services to Consumers Market Report 2013

  • June 2013
  • -
  • Key Note Publications Ltd

Executive Summary

In the UK, the total market for legal services has expanded rapidly since the turn of the century — between 2000 and 2011 (the latest year for which data are available), the total turnover of the market for legal activities has risen by an estimated 80% according to National Statistics. Key Note estimates further growth in the total industry’s turnover for 2012.

Table Of Contents

Legal Services to Consumers Market Report 2013
Foreword
Executive Summary
Introduction
REPORT COVERAGE
BACKGROUND
Strategic Overview
ECONOMIC TRENDS
MARKET SIZE
Market Segmentation
INDUSTRY STRUCTURE
Concentration
Number of Solicitors
MARKET TRENDS AND THE OPERATING ENVIRONMENT
Legal Services Act
Legal Aid
Civil Justice Reforms
Ban on Referral Fees
THE CONSUMER
ADVERTISING
PROFESSIONAL BODIES AND OTHER ORGANISATIONS
Association of Personal Injury Lawyers
[(c)The Bar Council
Chartered Institute of Legal Executives
Council for Licensed Conveyancers
Faculty of Advocates
Legal Aid Practitioners Group
[(c)The Law Society of England and Wales
[(c)The Law Society of Scotland
[(c)The Legal Services Board
Civil Law
BACKGROUND
County Court Cases
High Court Cases
Appellate Courts
Scotland
Personal Injury and Civil Justice Reforms
MARKET SIZE
DISTRIBUTION
ADVERTISING
THE CONSUMER
Residential Conveyancing
INTRODUCTION
Number of Property Transactions
Number of Mortgages
MARKET TRENDS
MARKET SIZE
DISTRIBUTION
Licensed Conveyancers
THE CONSUMER
Family Law
BACKGROUND
MATRIMONIAL AFFAIRS
England and Wales
Scotland
Northern Ireland
CASES INVOLVING CHILDREN
Adoptions
PROTECTION ORDERS
England and Wales
Scotland
Northern Ireland
APPEALS
England and Wales
Northern Ireland
MARKET SIZE
DISTRIBUTION
THE CONSUMER
Wills, Trusts and Probate
BACKGROUND
Number of Deaths
Non-Contentious Probate
High Court - Chancery Division (Trusts, Wills and Probate)
Scotland
Intestacy
Inheritance Tax
March Draft Inheritance and Trustees' Powers Bill
The Finance Bill and Bereaved Minors Trusts
MARKET SIZE
DISTRIBUTION
THE CONSUMER
ADVERTISING
Criminal Law
BACKGROUND
Magistrates' Court Cases
Crown Court Cases
Appellate Courts
Scotland
MARKET SIZE
DISTRIBUTION
THE CONSUMER
Other Legal Services
TRIBUNALS
Immigration
DEBT AND BANKRUPTCY
County Court in England and Wales
High Court - Chancery Division (Bankruptcy Court)
Repossessions
Scotland
MENTAL CAPACITY
The Court of Protection - England and Wales
The Office of the Public Guardian - England and Wales
Mental Capacity in Northern Ireland
EMPLOYMENT LAW
MARKET SIZE
An International Perspective
INTRODUCTION
LEADING GLOBAL LAW FIRMS
LEGAL SERVICES: THE UK'S KEY FUTURE EXPORT?
THE US MARKET
AUSTRALIA
CANADA
BRAZIL
PEST Analysis
POLITICAL
ECONOMIC
SOCIAL
TECHNOLOGICAL
Consumer Dynamics
INTRODUCTION
Summary of Results
FULL ANALYSIS
S1: "The Compensation Culture That Exists in the UK Today Has Gone Too Far"
S2: "I Would Take Recommendations on a Law Firm/Solicitor from a Friend, Relative or Colleague"
S3: "The Fees Solicitors and Barristers Charge Are Too High"
S4: "If I Needed Advice on Legal Matters, a Solicitor Would Be My First Port of Call"
S5: "Banning Referral Fees, Whereby Solicitors Purchase the Details of Customers Who May Require a Solicitor's Services - i.e. Paying an Insurance Company or Claims Management Company for Customer Details Following a Car Accident - Is the Right Thing to
S6: "I Would Take Recommendations on a Law Firm/Solicitor from a Business Professional (i.e. an Estate Agent or Building Society)"
S7: "I Would Search for a Legal Services Provider Online"
S8: "I Have a Law Firm/Solicitor That I Have Used for Many Years"
S9: "I Would Be Willing to Take Legal Advice from Solicitors Working for an Organisation Owned by a Non-Legal Entity (i.e. a Supermarket)"
S10: "I Have Made Use of a Legal Service Provider Regarding Wills, Trusts and Probate Matters in the Past Years"
S11: "I Have Made Use of a Legal Services Provider as Part of a Property Transaction in the Past Years"
S12: "I Would Take Recommendations on a Law Firm/Solicitor from Internet Advertising"
S13: "I Would Take Recommendations on a Law Firm/Solicitor from Television Advertising"
S14: "I Have Made Use of a Legal Services Provider in the Past Years for Matters Relating to Family Law (i.e. a Divorce)"
S15: "I Have Made a Personal Injury Claim in the Past Years"
S16: "I Have Made Use of a Legal Services Provider in the Past Years for Matters Relating to Criminal Law (i.e. Going to Court)"
Company Profiles
INTRODUCTION
The Marketplace
By Region
MARKET LEADERS
OTHER COMPANIES
Applebys Solicitors Ltd
Atha and Co Solicitors
Co-operative Legal Services Ltd
Fentons Solicitors LLP
First Lawyers Ltd
HH Law Ltd
Harris Fowler Ltd
Hilary Meredith Solicitors Ltd
Injury LawyersU Ltd
Intelligent Divorce LLP
John Welch and Stammers
Lawbridge Solicitors Ltd
National Accident Helpline Ltd
Slater and Gordon (UK) LLP
Winn Solicitors Ltd
Wixted and Co Ltd
NETWORKS
High Street Lawyer Ltd
Quality Solicitors Organisation Ltd
The Future
ECONOMIC FORECASTS
FORECASTS TO
FUTURE TRENDS
Alternative Business Structures and a More Competitive Market
Crime Prevention Strategy
Help to Buy Scheme
Global Family Disputes
Further Sources
Associations
Publications
General Sources
Government Publications
Other Sources
Key Note Sources
Key Note Ltd
Understanding Consumer Survey Data
Number, Profile, Penetration
Social Grade
Standard Region
Key Note Research
The Key Note Range of Reports

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