1. Market Research
  2. > Telecom
  3. > Internet Services Market Trends
  4. > Financial Services Organisations on the Internet Market Report 2013

Executive Summary

The Internet has undoubtedly revolutionised modern life, having rapidly become an integral part of both business and leisure activities. Goods and services are sold online; games are played; data is stored digitally to be accessed from anywhere; and online communication is instant. Given the huge presence of the Internet in modern life it is not surprising that financial services organisations (FSOs) are using it to distribute products and services to consumers — after all, it has permeated almost every other aspect of the population’s lives.

Table Of Contents

Financial Services Organisations on the Internet Market Report 2013
Foreword
Executive Summary
Introduction
BACKGROUND
DEFINITION
Strategic Overview
THE ECONOMY
MARKET DYNAMICS AND SEGMENTATION
Market Sectors
Market Status and Dynamics
MARKET SIZE
Households with Internet Access
Frequency of Use
Usage of Online Services
Purchases Made Over the Internet
Mobile Internet
Estimated Number of Users
DISTRIBUTION
COMPETITIVE STRUCTURE
Personal Banking
General Insurance
Loan Providers
Mortgage Providers
Pensions and Life Insurance
Financial Advisers
Independent Investment
ADVERTISING
THE CONSUMER
Tablet Computer Penetration
Personal Banking
BACKGROUND
MARKET SIZE
Number of Accounts
Number of Transactions Made
All Online Personal Banking Users
MARKET TRENDS
Current Account Switching
Price Comparison
Faster Payments
Growth of Mobile Banking
The Environment
Branch Closures: FSOs Favour Providing Content Online
Contactless Cards
DISTRIBUTION
Banks
Building Societies
ADVERTISING
Mobile Services
Online Services
Branch Services
General Insurance
BACKGROUND
Household Expenditure on Insurance
MARKET SIZE
Net Written Premiums
Number of Users
DISTRIBUTION
ADVERTISING
General Insurance (Multi-Product)
Motor Insurance
Home Insurance
Pet Insurance
THE CONSUMER
Loan Providers
BACKGROUND
MARKET SIZE
MARKET TRENDS
Use of Price Comparison Websites
The Specific Customer Base of High-Cost Credit
Supermarkets as Loan Providers
DISTRIBUTION
Finance Houses
High-Cost Credit
Credit Unions
Supermarkets
ADVERTISING
Unsecured Personal Loans
Secured Personal Loans
Credit Unions
THE CONSUMER
Mortgage Providers
BACKGROUND
Buy-to-Let
First-Time Buyers
Government Intervention in the Market
MARKET SIZE
Gross Mortgage Lending
Number of Users
ADVERTISING
DISTRIBUTION
THE CONSUMER
Pensions and Life Insurance
BACKGROUND
Automatic Enrolment
MARKET SIZE
DISTRIBUTION
Pensions
Individual Protection
ADVERTISING
Life Insurance
General Pensions
THE CONSUMER
Financial Advisers
BACKGROUND
Retail Distribution Review
The Money Advice Service
MARKET SIZE
ADVERTISING
DISTRIBUTION
Independent Investment
BACKGROUND
MARKET SIZE
DISTRIBUTION
ADVERTISING
THE CONSUMER
An International Perspective
INTERNET BANKING
Europe
The US
Canada
Australia
People's Republic of China
THE GLOBAL MARKET
UK TRADE IN FINANCIAL SERVICES
PEST Analysis
POLITICAL
Tax Evasion
ECONOMIC
SOCIAL
TECHNOLOGICAL
Online Marketing
Security Concerns
Web.0 and the Evolving Nature of the Internet
Price Comparison
Consumer Dynamics
OVERVIEW
S1: "I Would Use the Internet to Compare the Costs of Insurance for My Car, Home and Pets, etc."
S2: "Online Financial Services Provide a More Convenient Service"
S3: "I Am More Likely to Trust a Traditional Financial Services Company Which Has a Physical Network With My Financial Affairs Than One Solely or Mainly Based Online"
S4: "Online Financial Services Provide a Faster Service"
S5: "Identity Theft and Security Are Major Concerns for Me When Using the Internet to Manage My Financial Affairs"
S6: "The Internet Will Become the Main Way I Access Financial Services Over the Next Years"
S7: "The Internet Has Lessened the Importance of Face-to-Face Customer Contact in the Financial Services Industry"
S8: "I Would Use the Internet to Compare Savings and Investment Products"
S9: "I Would Use the Internet to Compare the Costs of Personal Loans"
S10: "I Find That I Manage Most of My Financial Affairs Online"
S11: "Online Financial Services Provide a Cheaper Service"
S12: "I Would Use the Internet to Compare the Costs of Mortgages"
S13: "I Would Use the Internet to Compare the Costs of Life Insurance or Personal Pensions"
S14: "Compared to Years Ago, I Use the Internet More Now for Managing My Financial Affairs"
S15: "The Opinions or Experiences Other Internet Users (i.e. in blogs or through social media) Have of Financial Services Companies Are Likely to Influence My Choice of Product or Provider"
S16: "Online Financial Services Provide a More Efficient Service"
S17: "I Would Buy or Sell Shares Over the Internet"
S18: "I Would Buy a Pension or Life Insurance Product Over the Internet"
S19: "I Would Buy a Mortgage Over the Internet"
Competitor Analysis
INTRODUCTION
AVIVA PLC
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
BARCLAYS PLC
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
DIRECT LINE INSURANCE GROUP PLC
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
HSBC HOLDINGS PLC
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
LLOYDS BANKING GROUP PLC
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
NATIONWIDE BUILDING SOCIETY
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
THE ROYAL BANK OF SCOTLAND GROUP PLC
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
SANTANDER UK PLC
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
WONGA GROUP LTD
Corporate Strategy
Product and Brand Development
Distribution
Profitability
Future Company Developments
OTHER COMPANIES
Citibank International PLC
The Co-operative Bank PLC
Marks and Spencer Financial Services PLC
Metro Bank PLC
Tesco Personal Finance Group Ltd
Virgin Money PLC
The Future
THE ECONOMY
MARKET FORECASTS
MARKET GROWTH
Further Sources
Associations
Publications
General Sources
Government Publications
Other Sources
Understanding Consumer Survey Data
Number, Profile, Penetration
Social Grade
Standard Region
Key Note Research
The Key Note Range of Reports

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
Global Fixed Communications Market Outlook to 2020: Volume and Revenue Analytics of Service Adoption and Access Lines

Global Fixed Communications Market Outlook to 2020: Volume and Revenue Analytics of Service Adoption and Access Lines

  • $ 19995
  • Industry report
  • September 2016
  • by Pyramid Research

Summary Pyramid Research report "Global Fixed Communications Market Outlook to 2020: Volume and Revenue Analytics of Service Adoption and Access Lines" is built using extensive market research carried ...

Europe Fixed Communications Market Outlook to 2020: Volume and Revenue Analytics of Service Adoption and Access Lines

Europe Fixed Communications Market Outlook to 2020: Volume and Revenue Analytics of Service Adoption and Access Lines

  • $ 10995
  • Industry report
  • September 2016
  • by Pyramid Research

Summary Pyramid Research report "Europe Fixed Communications Market Outlook to 2020: Volume and Revenue Analytics of Service Adoption and Access Lines" is built using extensive market research carried ...

Cancer Immunotherapy: Analytical Tool

Cancer Immunotherapy: Analytical Tool

  • $ 14914
  • Industry report
  • August 2016
  • by Bioseeker

Analytical Tools are cancer area specific intelligence and surveillance toolkits within a select number of hot, emerging cancer therapy areas. They are designed to empower biotech/pharma professionals ...

Cancer At Bio: Analytical Tool

August 2016 $ 14914

ref:plp2013

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.