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In 2009, the Black Book Document Process Outsourcing Industry user survey investigates over 300 contracts held by eleven hundred DPO users. By 2009 survey close, the number of respondents increased over 18 Key Performance Indicators (KPIs) or criteria are employed, scored on each respective vendor by client type and ranked on a 0-10 scale per KPI. Key findings ?? KEY FINDING: MOST IMPORTANT CUSTOMER SATISFACTION...More »
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IEMR's Global Fixed Line, Cable, and Broadband Operator Forecast covers over 2,000 fixed operators in 210 countries and territories, including operator, carrier, ISP, Multichannel TV (IPTV, CATV, DTT, ...
IEMR's Global Mobile Operator Forecast is the most comprehensive forecast of its kind in the world. Our Global Mobile Operator Forecast provides operational and financial metrics for wireless markets across ...
Five Key Building Blocks Structure the Future of Manufacturing and Production The manufacturing and production industry is set for radical transformation spurred by 5 key forces (the cloud, Big Data, analytics, ...
... Topic, especially in the usa where net neutrality is seen as an almost sacred principle. Although many consumers would benefit from content providers footing the bill for certain types of browsing ...
... Relationships optimize business value of it ensure every dollar invested in it, every resource allocated, and every application or service in development or production helps to deliver business ...
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