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Indonesia - Major Telecommunications Operators

  • May 2015
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 54 pages

The mobile market in Indonesia has experienced an exceptional run of boom years. At the same time the mobile operators have been busily positioning themselves as growth rates start to moderate and competition becomes more intense. Market leader Telkomsel continues to maintain a huge presence despite the increased pressure from the competition. It still claims around 45% of the total subscriber base. To expand their respective customer bases and build market share, all the operators must offer competitive prices. The shape of the market has certainly undergone change since a number of newer operators, with foreign partners, entered the market. With 3G services having been launched following a somewhat controversial licensing phase, there has been much interest in how the operators manage the next generation challenge.

Although fixed-line services have been very much playing a secondary role compared with mobile services, the expansion of fixed-wireless networks was a very significant move that at least kept the fixed segment relevant in the marketplace for some longer period. By 2015, however, fixed service operators were facing a serious decline in subscribers. The earlier restructuring of the big telcos and ongoing privatisation push initially delivered a positive overall outcome for the industry. There was still further rationalisation needed, however, and this has been happening over the last few years. Smart Telecom was acquired by Mobile 8 in 2011 to form a new operator called SmartFren. In 2013/2014 there was a particularly important acquisition by XL Axiata of the smaller mobile rival Axis Telecom.

This report looks at the major operators in Indonesia's telecommunications market.

Key developments:
Market leader Telkomsel was continuing to dominate the mobile market, with its mobile subscriber base of around 45% market share;
PT Telkom saw fixed-line subscriber numbers drop dramatically in 2013/2014;
SmartFren, after expanding its mobile subscriber base by over 40% in 2012, was continuing to grow, but much more modestly;
PT Indosat, battling with Axiata for second place in the mobile market well behind Telkomsel, saw strong growth in 2014 to put it firmly in second place;
At the same time, PT Indosat continued to lose fixed-line subscribers, placing it well behind both Telkom and Bakrie in this market;
Bakrie Telecom's financial position remained a problem despite managing to grow its subscriber numbers;
Having acquired rival operator Axis, by early 2015 Axiata had adopted a dual-brand strategy, promoting both XL and Axis equally;
Telkomsel launched LTE commercially in December 2014, becoming the first mobile operator in Indonesia to enter the 4G market;
Later in December 2014 XL Axiata also launched its 4G LTE network in three cities;
Indosat was assigned a 4G concession in early 2015 allowing it to use frequencies of 800MHz, 900MHz and 1800MHz.

Companies mentioned in this report include:
PT Telkom; PT Telkomsel; PT Indosat; PT Satelindo; IM3 Indosat; Bakrie Telecom (BTEL). Qatar Telecom (QTel); XL Axiata; PT Hutchison CP; SmartFren; Mobile 8; Smart Telecom; PT Natrindo Telepon Selular (NTS); SingTel; Temasek; Qtel; Bolt/Internux.

Table Of Contents

Indonesia - Major Telecommunications Operators
1. Synopsis
2. Major operators
2.1 Overview
2.2 Operator statistics
3. PT Telkom Indonesia
3.1 Overview
3.1.1 Financials
3.1.2 Corporate structure and privatisation
3.1.3 Business strategies
3.2 PT Telkomsel / mobile operations
3.2.1 Overview
3.2.2 Mobile statistics
3.2.3 Business strategies
3.3 Fixed-line operations
3.3.1 Overview
3.3.2 Fixed-line statistics
3.3.3 Strategic development
3.3.4 Background: the KSO partnerships
3.4 IPTV
4. PT Indosat
4.1 Overview
4.1.1 Alleged misuse of spectrum
4.2 Business developments
4.3 Financials
4.4 Corporate structure
4.4.1 Ooredoo / Qatar Telcom (QTel)
4.4.2 Subsidiaries
4.4.3 Cross-ownership issue
4.5 Mobile operations
4.5.1 Mobile subsidiaries
4.5.2 Mobile statistics
4.5.3 Business and strategies
4.5.4 Third Generation (3G) services
4.5.5 4G / Long Term Evolution (LTE)
4.6 Fixed-line operations
4.6.1 Overview
4.6.2 Fixed-line statistics
5. XL Axiata (formerly PT Excelcomindo Pratama)
5.1 Overview
5.2 Developments
5.3 Axiata's acquisition of Axis
5.4 Operational statistics
5.5 Financials
5.6 Corporate structure
5.7 Business and network strategies
5.7.1 Overview
5.7.2 Third Generation (3G) services
5.7.3 4G / Long Term Evolution (LTE)
6. PT Sampoerna Telekomunikasi Indonesia (STI)
7. PT SmartFren Telecom
7.1 Overview
7.2 Mobile-8
7.3 Smart Telecom
8. Axis (formerly Natrindo Telepon Selular)
8.1 Overview
8.2 Business developments including 3G
8.3 Corporate structure
9. PT Hutchison CP / 3 Indonesia
10. PT Satelit Palapa Indonesia (SATELINDO)
11. PT Bakrie Telecom
11.1 Overview
11.2 Financials
11.3 Operational statistics
11.4 Corporate structure
11.4.1 Sampoerna Telekomunikasi Indonesia (STI) / Ceria
11.5 Strategic development
12. Bolt
13. Related reports
Table 1 Major mobile operators and subscribers 2014
Table 2 Mobile subscribers and market share by operator 2014
Table 3 Mobile subscribers and market share by operator 2012
Table 4 3G mobile subscribers and market share by operator March 2013
Table 5 Major fixed-line operators - subscribers 2010 - 2014
Table 6 Fixed lines subscribers and annual change by operator 2014
Table 7 PT Telkom's subscribers by segment 2014
Table 8 PT Telkom's capital expenditure (capex) 2008 - 2015
Table 9 PT Telkom revenue contribution by market segment 2014
Table 10 PT Telkom revenue contribution by market segment 2013
Table 11 Telkomsel mobile subscribers postpaid, prepaid and market share 1999 - 2014
Table 12 Telkomsel: 3G subscribers 2012 2013
Table 13 Telkomsel's mobile broadband subscribers 2011 - 2014
Table 14 Telkomsel subscribers postpaid and prepaid 2001 - 2014
Table 15 Telkomsel prepaid subscribers as proportion of total 2002; 2004; 2009 - 2014
Table 16 PT Telkom's total fixed-line subscribers 2004 - 2014
Table 17 PT Telkom: - fixed lines in service wireline v. wireless - 2009 - 2014
Table 18 PT Telkom postpaid and prepaid fixed wireless subscribers 2012
Table 19 PT Telekom fixed wireless pre and postpaid ARPU 2004 2013
Table 20 PT Telkom's fixed broadband subscribers 2012 - 2014
Table 21 PT Telkom fixed wireless subscribers 2003 2014
Table 22 PT Indosat revenue and contribution by market segment 2013
Table 23 PT Indosat revenue and contribution by market segment 2014
Table 24 PT Indosat revenue contribution by market segment 2010 - 2014
Table 25 PT Indosat mobile subscribers 2005 - 2014
Table 26 PT Indosat postpaid and prepaid mobile subscribers 2014
Table 27 PT Indosat postpaid and prepaid mobile ARPU 2011 - 2014
Table 28 PT Indosat: 3G subscribers 2012 - 2013
Table 29 PT Indosat fixed wireless subscribers 2006 - 2014
Table 30 PT Indosat fixed wireless - prepaid and postpaid ARPU 2006 - 2013
Table 31 XL Axiata mobile subscribers 2005 - 2014
Table 32 XL Axiata -mobile subscribers postpaid v. prepaid 2013 - 2014
Table 33 XL Axiata: 3G subscribers 2012 2013
Table 34 XL Axiata: blended ARPU 2012 2014
Table 35 XL Axiata: SMS volumes 2013 2014
Table 36 PT Sampoerna (STI) subscribers 2007 - 2009
Table 37 SmartFren subscribers 2010 - 2014
Table 38 Historical - Mobile-8 subscribers 2004 - 2011
Table 39 Historical - Smart Telecom subscribers 2007 - 2011
Table 40 Axis Indonesia mobile subscribers 2008 - 2013
Table 41 Axis Indonesia: 3G subscribers 2012 - 2013
Table 42 3 Indonesia subscribers 2007 - 2014
Table 43 3 Indonesia: 3G subscribers 2012 2013
Table 44 Bakrie Telecom subscribers 2004 - 2014
Table 45 Bakrie Telecom postpaid and prepaid fixed wireless subscribers 2011 - 2014
Table 46 Bakrie Telecom - subscribers voice v. data March 2014
Table 47 Bakrie Telecom's pre and postpaid ARPU 2004 - 2014
Chart 1 - Mobile subscribers and market share by operator - March 2013
Chart 2 Mobile subscribers and market share by operator 2012
Chart 3 - 3G mobile subscribers and market share by operator - March 2013
Chart 4 - PT Telkom - revenue contribution by market segment - March 2013
Chart 5 - Telkomsel mobile subscribers and market share - 2005 2014
Chart 6 - PT Telkom's total fixed line subscribers and annual change - 2005 2013
Exhibit 1 PT Telkom major shareholder groups December 2014
Exhibit 2 Major shareholder categories in PT Telkom December 2014
Exhibit 3 Major shareholders in PT Indosat December 2014

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