TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 9
Reasons to Purchase 9
Definitions 10
UK PROFESSIONAL SERVICES: ESTIMATED SPENDING ON IT 12
Overview 12
Estimated spending by technology sector 14
Estimated IT spending by channel 16
ERNST & YOUNG GLOBAL LTD 18
Budget overview 18
Ernst & Young Global Ltd, estimated spending on IT 19
Ernst & Young Global Ltd, estimated IT spending by channel 23
WPP GROUP PLC 25
Budget overview 25
WPP Group plc, estimated spending on IT 26
WPP Group plc, estimated IT spending by channel 30
GROUP 4 SECURICOR PLC 32
Budget overview 32
Group 4 Securicor plc, estimated spending on IT 33
Group 4 Securicor plc, estimated IT spending by channel 37
RWE NPOWER 39
Budget overview 39
RWE npower, estimated spending on IT 40
RWE npower, estimated IT spending by channel 44
BUNZL PLC 46
Budget overview 46
Bunzl plc, estimated spending on IT 47
Bunzl plc, estimated IT spending by channel 51
HAYS PLC 53
Budget overview 53
Hays plc, estimated spending on IT 54
Hays plc, estimated IT spending by channel 58
REUTERS GROUP PLC 60
Budget overview 60
Reuters Group plc, estimated spending on IT 61
Reuters Group plc, estimated IT spending by channel 65
SERCO GROUP PLC 67
Budget overview 67
Serco Group plc, estimated spending on IT 68
Serco Group plc, estimated IT spending by channel 72
THE CAPITA GROUP PLC 74
Budget overview 74
The Capita Group plc, estimated spending on IT 75
The Capita Group plc, estimated IT spending by channel 79
AWG PROPERTY LTD 81
Budget overview 81
AWG Property Ltd, estimated spending on IT 82
AWG Property Ltd, estimated IT spending by channel 86
APPENDIX 88
Methodology 88
Further reading 89
How to contact experts in your market 89
Disclaimer 89
Index of Figures
Chart 1: Professional services market, UK, spending on IT ($m), 2008 and 2009 12
Chart 2: Professional services market, UK, estimated spending by technology sector ($m), 2008 14
Chart 3: Professional services market, UK, estimated spending on IT by channel ($m), 2008 16
Chart 4: Ernst & Young Global Ltd, estimated spending by IT sector, 2008 19
Chart 5: Ernst & Young Global Ltd, estimated spending by IT sub-segment ($m), 2008 21
Chart 6: Ernst & Young Global Ltd, estimated spending on IT by channel, 2008 23
Chart 7: WPP Group plc, estimated spending by IT sector, 2008 26
Chart 8: WPP Group plc, estimated spending by IT sub-segment ($m), 2008 28
Chart 9: WPP Group plc, estimated spending on IT by channel, 2008 30
Chart 10: Group 4 Securicor plc, estimated spending by IT sector, 2008 33
Chart 11: Group 4 Securicor plc, estimated spending by IT sub-segment ($m), 2008 35
Chart 12: Group 4 Securicor plc, estimated spending on IT by channel, 2008 37
Chart 13: RWE npower, estimated spending by IT sector, 2008 40
Chart 14: RWE npower, estimated spending by IT sub-segment ($m), 2008 42
Chart 15: RWE npower, estimated spending on IT by channel, 2008 44
Chart 16: Bunzl plc, estimated spending by IT sector, 2008 47
Chart 17: Bunzl plc, estimated spending by IT sub-segment ($m), 2008 49
Chart 18: Bunzl plc, estimated spending on IT by channel, 2008 51
Chart 19: Hays plc, estimated spending by IT sector, 2008 54
Chart 20: Hays plc, estimated spending by IT sub-segment ($m), 2008 56
Chart 21: Hays plc, estimated spending on IT by channel, 2008 58
Chart 22: Reuters Group plc, estimated spending by IT sector, 2008 61
Chart 23: Reuters Group plc, estimated spending by IT sub-segment ($m), 2008 63
Chart 24: Reuters Group plc, estimated spending on IT by channel, 2008 65
Chart 25: Serco Group plc, estimated spending by IT sector, 2008 68
Chart 26: Serco Group plc, estimated spending by IT sub-segment ($m), 2008 70
Chart 27: Serco Group plc, estimated spending on IT by channel, 2008 72
Chart 28: The Capita Group plc, estimated spending by IT sector, 2008 75
Chart 29: The Capita Group plc, estimated spending by IT sub-segment ($m), 2008 77
Chart 30: The Capita Group plc, estimated spending on IT by channel, 2008 79
Chart 31: AWG Property Ltd, estimated spending by IT sector, 2008 82
Chart 32: AWG Property Ltd, estimated spending by IT sub-segment ($m), 2008 84
Chart 33: AWG Property Ltd, estimated spending on IT by channel, 2008 86
Chart 34: Research methodology 88
Index of Tables
Data table 1: IT sectors and sub sectors 10
Data table 2: Channel definitions 11
Data table 3: Professional services market, UK, estimated spending on IT ($m), 2008 and 2009 13
Data table 4: Professional services market, UK, estimated spending by technology sector ($m), 2008 15
Data table 5: Professional services market, UK, estimated spending on IT by channel ($m), 2008 17
Data table 6: Ernst & Young Global Ltd, IT budget estimates (%), 2008–09 18
Data table 7: Ernst & Young Global Ltd, IT budget by estimated entity (as % of overall IT budget), 2008 18
Data table 8: Ernst & Young Global Ltd, estimated spending by IT sector, 2008 20
Data table 9: Ernst & Young Global Ltd, estimated spending by IT sub-segment, 2008 22
Data table 10: Ernst & Young Global Ltd, estimated spending on IT by channel, 2008 24
Data table 11: WPP Group plc, IT budget estimates (%), 2008–09 25
Data table 12: WPP Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 25
Data table 13: WPP Group plc, estimated spending by IT sector, 2008 27
Data table 14: WPP Group plc, estimated spending by IT sub-segment, 2008 29
Data table 15: WPP Group plc, estimated spending on IT by channel, 2008 31
Data table 16: Group 4 Securicor plc, IT budget estimates (%), 2008–09 32
Data table 17: Group 4 Securicor plc, estimated IT budget by entity (as % of overall IT budget), 2008 32
Data table 18: Group 4 Securicor plc, estimated spending by IT sector, 2008 34
Data table 19: Group 4 Securicor plc, estimated spending by IT sub-segment, 2008 36
Data table 20: Group 4 Securicor plc, estimated spending on IT by channel, 2008 38
Data table 21: RWE npower, IT budget estimates (%), 2008–09 39
Data table 22: RWE npower, estimated IT budget by entity (as % of overall IT budget), 2008 39
Data table 23: RWE npower, estimated spending by IT sector, 2008 41
Data table 24: RWE npower, estimated spending by IT sub-segment, 2008 43
Data table 25: RWE npower, estimated spending on IT by channel, 2008 45
Data table 26: Bunzl plc, IT budget estimates (%), 2008–09 46
Data table 27: Bunzl plc, estimated IT budget by entity (as % of overall IT budget), 2008 46
Data table 28: Bunzl plc, estimated spending by IT sector, 2008 48
Data table 29: Bunzl plc, estimated spending by IT sub-segment, 2008 50
Data table 30: Bunzl plc, estimated spending on IT by channel, 2008 52
Data table 31: Hays plc, IT budget estimates (%), 2008–09 53
Data table 32: Hays plc, estimated IT budget by entity (as % of overall IT budget), 2008 53
Data table 33: Hays plc, estimated spending by IT sector, 2008 55
Data table 34: Hays plc, estimated spending by IT sub-segment, 2008 57
Data table 35: Hays plc, estimated spending on IT by channel, 2008 59
Data table 36: Reuters Group plc, IT budget estimates(%), 2008–09 60
Data table 37: Reuters Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 60
Data table 38: Reuters Group plc, estimated spending by IT sector, 2008 62
Data table 39: Reuters Group plc, estimated spending by IT sub-segment, 2008 64
Data table 40: Reuters Group plc, estimated spending on IT by channel, 2008 66
Data table 41: Serco Group plc, IT budget estimates (%), 2008–09 67
Data table 42: Serco Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 67
Data table 43: Serco Group plc, estimated spending by IT sector, 2008 69
Data table 44: Serco Group plc, estimated spending by IT sub-segment, 2008 71
Data table 45: Serco Group plc, estimated spending on IT by channel, 2008 73
Data table 46: The Capita Group plc, IT budget estimates (%), 2008–09 74
Data table 47: The Capita Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 74
Data table 48: The Capita Group plc, estimated spending by IT sector, 2008 76
Data table 49: The Capita Group plc, estimated spending by IT sub-segment, 2008 78
Data table 50: The Capita Group plc, estimated spending on IT by channel, 2008 80
Data table 51: AWG Property Ltd, IT budget estimates (%), 2008–09 81
Data table 52: AWG Property Ltd, estimated IT budget by entity (as % of overall IT budget), 2008 81
Data table 53: AWG Property Ltd, estimated spending by IT sector, 2008 83
Data table 54: AWG Property Ltd, estimated spending by IT sub-segment, 2008 85
Data table 55: AWG Property Ltd, estimated spending on IT by channel, 2008 87