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This 9th edition of Commercial Payment Cards: U.S. and Global Market Trends presents data and analysis on the global and U.S. market for commercial payment solutions, including cards and automated clearing house (ACH) payment services. This Packaged Facts report quantifies the size and growth of the market and provides key metrics within the broader payment card arena. Included are discussions and analysis of the various card associations or networks, commercial payment card types, trends and factors affecting their growth, and a focused analysis of commercial card consumer demographics and preferences. In addition, this report profiles major card brands and issuers and analyzes their recent activity.

Table Of Contents

Commercial Payment Cards: U.S. and Global Market Trends, 9th Edition
Chapter 1: Executive Summary
Report Scope
Report Summary
Market size and forecast
Global commercial card market size
China UnionPay spend leads the away
Global commercial purchase value share declines ”but that's okay
Visa maintains commercial card spend lead; MasterCard and CUP grow share
U.S. card purchase value trends
Visa maintains lead
U.S. commercial card purchase value chips away at ACH lead
MasterCard gains
U.S. small business and middle-/large-market value and share
Non-U.S. card purchase volume trends
Non-U.S. commercial card purchase value trends
U.S. commercial card usage rates on the upswing
Check usage trends diverge according to company size
Card transactions remain a small slice of commercial payments pie
Large market corporations are increasingly converts
Purchasing card growth
U.S. EAP growth
U.S. commercial opportunity: expenditures almost $24 trillion
U.S. commercial opportunity: electronic B2B payments top $28 trillion
Corporate ACH applications: value and volume
Sizing small, middle- and large-market companies by operating revenue
Sizing small, middle- and large-market companies by employment size
Commercial card growth drivers and trends
Global payment solutions for a global world
Global payment cash management strategy
Cards are a piece of the puzzle
Example: Ericson
Checks on the decline across the globe
U.S. check volume drops 36% in four years
B2B check trends less dramatic
Larger checks remain a sticking point
Checks remain primary method for making and receiving payments among U.S. businesses
Small- and medium-sized businesses lag behind larger companies
Electronic B2B pushes forward
Not just payments
ACH B2B innovation
It's all about standardization
Whoever has the most addenda wins
Broadening the net to include small business
Keep it under the vest
Speed it up!
Card-based B2B innovation
A virtual card
Dynamic discounting: speed up the payment; kick back the discount
Example: Taulia
Dynamic discounting + supply chain finance
Example: Basware Pay
Interchange and other fees: a look at the U.S.
But are commercial card interchange rates any steeper consumer card rates?
Non-U.S. commercial card trends
China
Plenty of credit card spend ”but still a sliver of potential
Homegrown dominance
Industrial and Commercial Bank of China on top
Lagging commercial card solutions
Western players
Marketplace opening
WTO ruling
Don't hold your breath
CUP competition with Visa
Commercial card market to get a boost
But interchange bar set low
Other Asia Pacific
Europe
Latin America
U.S. commercial card usage trends
Business credit card usage universe
Business card usage by company employment size
Business card usage by Fortune 500 status
Business card penetration by occupation
Business purchasers
Business purchase decisions: involvement type and employment size
Business purchase decision-makers: card use, brand and employment size
Card ownership correlated to higher annual purchase amounts
Commercial card network operators
American Express
Brand erosion?
Location, location, location
Small business
Small business and corporate card portfolio
Small business strategy and trends
Movement to category-based rewards tiers
Addressing the airport lounge issue
Program wins and losses
Middle market, large market and global corporation strategy and trends
Global Commercial Services
Global Corporate Payments
Commercial growth via network partnerships
Corporate card programs
American Express Corporate Card
Business-to-business payment solutions
Commercial card performance and growth trends
Tapering growth ahead
JCB
Expansion moves
MasterCard
Commercial payment solutions
Small business
TandE and B2B
Commercial card performance trends
Non-U.S. trends
U.S. trends
China UnionPay
Mirroring Chinese market growth
And maintaining domestic market dominance ”for now
While aggressively moving onto the global stage
Performance trends: increasing global reach
Visa, Inc.
Small business strategy
Medium-sized and large business strategy
The secret sauce
PerformSource
Visa commercial card value growth trends
U.S. trends
Commercial card bank issuers and processors
Bank of America Merrill Lynch
International scope
Commercial card solutions
Comprehensive Payables
Enhancements and expansion
Citibank/ Citi Commercial Cards
Global reach
Well positioned in China
Latin America gets global issuing platform
JP Morgan Chase/Chase Commercial Banking
Opportunity
Products and capabilities
Performance trends
Total System Services, Inc.
U.S. Bank
Commercial card solutions
Electronic solutions
Specific verticals
International expansion
Commercial payments performance trends
Commercial card fleet, travel and government
Fleet cards
Market size
WEX Inc.
International expansion
Fleetcor Technologies, Inc.
Comdata acquisition
International expansion
Performance trends
Airline/travel
Universal Air Travel Plan
AirPlus International
Government
Prepaid card disbursements
Card penetration is program dependent
Revenue and fees
SmartPay
GSA charge card issuers: Citibank, JPMorgan Chase, and U.S. Bank
SmartPay spend on the rebound
Purchasing cards drive spend
Chapter 2: Introduction and Overview
Introduction to commercial payment market product categories and segments
Commercial cards
Open-loop versus closed loop cards
Commercial electronic payments
Products and services out of scope


Chapter 3: Market Size and Forecast
Global commercial card market size
Table 3-1: Global Payment Card Purchase Value: Market Size and Forecast, 2011-2018
Global card purchase value grows 54% during 2011-2014
China UnionPay spend grows at 4+ the rate of runner-up MasterCard
Table 3-2: Global Payment Card Purchase Value, 2011-2014
Commercial purchase value share declines ”but not a bad thing
Table 3-3: Commercial Payment Card Purchase Value and Share: Global, U.S. and Non-U.S., 2011-2014
Visa maintains commercial card spend lead; MasterCard and CUP grow share
Table 3-4: Global Commercial Payment Card Purchase Value, 2011-2014
U.S. card purchase value trends
Visa maintains lead
Table 3-5: U.S. Payment Card Purchase Value, 2011-2014
U.S. commercial card purchase value trends
U.S. commercial card purchase value chips away at ACH lead
Table 3-6: U.S. Commercial ACH and Card Payment Purchase Value, 2011-2015
Visa maintains commercial lead but MasterCard gains
Table 3-7: U.S. Commercial Payment Card Purchase Value, 2011-2014
U.S. small business and middle-/large-market value and share
Table 3-8: U.S. Commercial Payment Card Purchase Value, Small Business vs. Middle/Large Market, by Network, 2012-2014
Table 3-9: U.S. Commercial Payment Card Purchase Value Share, Small Business vs. Middle/Large Market, by Network, 2012-2014
Non-U.S. card purchase volume trends
Table 3-10: Non-U.S. Payment Card Purchase Value, 2011-2014
Non-U.S. commercial card purchase volume trends
Table 3-11: Non-U.S. Commercial Payment Card Purchase Value, 2011-2014
U.S. commercial card usage rates on the upswing
Check usage trends diverge according to company size
But card transactions remain a small slice of commercial payments pie
Graph 3-1: Percent of Payments Made by Corporations, 2013-2014
Middle market remains a check magnet
Table 3-12: Percent of Payments Made by Corporations: Middle Market vs. Large Market, 2014
Large market corporations are increasingly converts
Table 3-13: Middle- and Large-Market Card Usage and Card Rebate Amount, 2014
Purchasing card growth
Hypothetical spend capture
U.S. EAP growth
Spend categories
Spend growth
Reported benefits
Supplier acceptance
U.S. commercial opportunity: expenditures almost $24 trillion
Graph 3-2: U.S. Commercial Expenditures, 2009-2015
Business vs. government
Table 3-14: U.S. Commercial Expenditures, by Input, 2009-2015
U.S. commercial opportunity: electronic B2B payments top $28 trillion
Graph 3-3: U.S. Commercial B2B Payments Value and Volume, 2009-2015
Corporate ACH applications: value and volume
Graph 3-4: U.S. Commercial B2B Payments Value: CCD vs. CTX, 2009-2015
Table 3-15: U.S. Commercial B2B Payments Value and Percent Growth: CCD vs. CTX, 2009-2015
ACH growth
Table 3-16: U.S. Commercial B2B Transaction Volume: CCD vs. CTX, 2009-2015
Sizing small, middle- and large-market companies by operating revenue
Table 3-17: U.S. Enterprises by Receipt Size: Firms, Establishments, Employment, Payroll and Receipts,
Amount and Share, 2012
Sizing small, middle- and large-market companies by employment size Table 3-18: U.S. Enterprises by Small Employment Size: Firms, Establishments, Employment, Payroll and
Receipts, Amount and Share, 2012
500+ employee firms
Table 3-19: U.S. Enterprises by Large Employment Size: Firms, Establishments, Employment, Payroll and Receipts, Amount and Share, 2012
Chapter 4: Commercial Card Growth Drivers and Trends
Global payment solutions for a global world
Global corporations
Table 4-1: U.S. Multinational Companies: Assets, Sales and Employees: U.S. Parents vs. Foreign
Affiliates, by Region, 2013
China outbound travel reshaping card network landscape
Global payment programs
Cash management strategy
Card benefits
A piece of the puzzle
Example: Ericson
Checks are on the decline across the globe
Table 4-2: Check Payment Transaction Value: Percent Change, by Country, 2010-2014
U.S. check volume drops 36% in four years
Table 4-3: U.S. Payment Transactions by Check, Value and Volume, 2010-2014
B2B check trends less dramatic
Larger checks remain a sticking point
Checks remain primary method for payments among U.S. businesses
Graph 4-1: Primary Method for Making and Receiving Payments, 2012
Small- and medium-sized businesses lag behind larger companies
Graph 4-2: Primary Method for Making and Receiving Payments, by Company Revenue, 2012
Bill payment check trends suggest electronic B2B traction
Table 4-4: Number of Checks Written: C2B, B2B, B2C and P2P/C2C, 2006-2012
Electronic B2B pushes forward
Not just payments
Card, ACH or both?
ACH B2B innovation
It's all about standardization
Whoever has the most addenda wins
Broadening the net to include small business
Keep it under the vest
And speed it up!
Card-based B2B innovation
The ingredients
A virtual card
Dynamic discounting: speed up the payment; kick back the discount
Example: Taulia
Dynamic discounting + supply chain finance
Example: Basware Pay
Graph 4-3: Basware Pay: How it Works, 2015
Example: SAP Financial Services Network
Graph 4-4: Pay-by-Visa SAP Payment Solution: How it Works, 2015
Example: Paymode-X
Interchange and other fees
Example: the U.S.
Cost to B2B organizations
Table 4-5: Processing Costs by Payment Method, 2014
But are commercial card interchange rates any steeper consumer card rates?
Not for credit
But for debit
Table 4-6: MasterCard U.S. Standard Consumer, Small Business and Large Market Interchange Rates:
Interchange by Purchase Amount Comparison, 2015
Large ticket items get a break
Table 4-7: MasterCard U.S. Interchange Rates: Commercial Large Ticket MPG/ Commercial Payments Accounts, by Dollar Value, 2015
Chapter 5: Non-U.S. Commercial Card Trends
Asia Pacific
Taiwan
Hong Kong
Hang Seng Bank
Bank of East Asia
Singapore
South Korea
Woori Bank
Hyundai Card
Japan
Sumitomo Mitsui Banking Corporation
China
China travel growth shaping global card marketplace
Table 5-1: Top Ten Chinese Banks, by Credit Card Transaction Value, 2013-2014
Plenty of credit card spend ”but still a sliver of potential
Table 5-2: China Credit Card Transaction Value and Cards Issued, 2011-2014
Homegrown dominance
Industrial and Commercial Bank of China on top
But lagging commercial card solutions
Western players
Marketplace opening
WTO ruling
Don't hold your breath
Relationship with Visa
Commercial card market to get a boost
But interchange bar set low
Europe
Growth trends
Interchange benefit
Diner's Club and American Express get snubbed
Latin America
Banco Itaú
Bank of Brazil
Chapter 6: U.S. Commercial Card Usage Trends
Business credit card usage universe
Table 6-1: Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Penetration,
Users and Share, 2015
Business card usage by company employment size
Table 6-2: Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Penetration,by Company Employment Size, 2015
Table 6-3: Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Millions of Users,by Company Employment Size, 2015
Table 6-4: Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Share,by Company Employment Size, 2015
Business card usage by Fortune 500 status
Table 6-5: Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Penetration,
Fortune 500 Company vs. Non-Fortune 500 Company, 2015
Table 6-6: Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Millions of Users,
Fortune 500 Company vs. Non-Fortune 500 Company, 2015
Table 6-7: Employed Adults 18+ Who Have a Business Credit Card, by Card Brand: Usage Share,
Fortune 500 Company vs. Non-Fortune 500 Company, 2015
Business card penetration by occupation
Table 6-8: Employees and Employees with Business Cards: Penetration, Users and Share, 2015
Business purchasers
Table 6-9: Employees Making Business Purchasing Decision in Last 12 Months and Types of Decision
Involvement: Penetration, Users and Share, 2015
Business purchase decisions: involvement type and employment size
Table 6-10: Employees Making Business Purchasing Decision in Last 12 Months and Types of Decision
Involvement: Usage Penetration, by Company Employment Size, 2015
Table 6-11: Employees Making Business Purchasing Decision in Last 12 Months and Types of Decision
Involvement: Millions of Users, by Company Employment Size, 2015
Business purchase decision-makers: card use, brand and employment size
Table 6-12: Business Purchase Decision Makers Who Have a Business Credit Card, by Card Brand:
Usage Penetration, by Company Employment Size, 2015
Table 6-13: Business Purchase Decision Makers Who Have a Business Credit Card, by Card Brand: Millions of Users, by Company Employment Size, 2015
Card ownership correlated to higher annual purchase amounts
Table 4-1: Annual Purchase Amounts: All Purchase Decision Makers and Purchase Decision Makers with Business Credit Cards, 2015
Chapter 7: Commercial Card Network Operators
American Express
Value proposition
Challenges
Commercial card operating segments and customer bases
Special services and programs abound
Membership Rewards
Global reach
U.S. program in a nutshell
Small business and corporate card portfolio
Table 7-1: American Express Small Business and Corporate Own-Brand and Co-Branded Credit Card Programs, 2015
Small business strategy and trends
Movement to category-based rewards tiers
SimplyCash gets a reboot
Business Gold follows
Addressing the airport lounge issue
Program wins and losses
Middle market, large market and global corporation strategy and trends
Global Commercial Services
Global Corporate Payments
Commercial growth via network partnerships
Corporate card programs
American Express Corporate Card
Table 7-2: American Express Corporate Cards: Types, by Countries Offered, 2012-2014
Business-to-business payment solutions
Corporate Purchasing Card
Business Travel Account
vPayment
Buyer initiated payments
Online management tools
Savings at Work
American Express Global Business Travel
Commercial card performance and growth trends
B2B emphasis
GNS partnerships
American Express consumer and commercial card value growth trends
Middle market provides silver lining
Tapering growth ahead
Table 7-3: American Express Global Billed Business: Consumer and Commercial by Type, 2010-2014
Non-U.S. trends
Table 7-4: American Express Non-U.S. Billed Business: Consumer and Commercial by Type, 2010-2014
U.S. trends
Table 7-5: American Express U.S. Billed Business: Consumer and Commercial by Type, 2010-2014
JCB
Table 7-6: JCB Global Total and Commercial Card Dollar Volume, 2011-2014
MasterCard
Gaining traction
Table 7-7: U.S. General-Purpose Credit Card/Charge Card Purchase Value by Operating Network:Actual and Indexed Growth, 2007-2014
Commercial payment solutions
Overarching commercial card strategy
Leveraging the location advantage
Direct-to-corporate sales strategy
MasterCard Smart Data
MasterCard inControl
Tapping MasterCard Advisors
The art and timing of the cross-sell
SME and large business strategy
Small business strategy
An integrated approach
MasterCard Business Network: negotiating strength for small business
TandE and B2B strategy
MasterCard commercial card value growth trends
Global trends
Table 7-8: MasterCard Global Consumer and Commercial Purchase Volume: 2010-2014
Table 7-9: MasterCard Global Consumer and Commercial Purchase Volume: Debit vs. Credit, 2010-2014
Non-U.S. trends
Slowing growth in Asia Pacific
Table 7-10: MasterCard Non-U.S. Consumer and Commercial Purchase Volume: Debit vs. Credit, 2010-2014
U.S. trends
Table 7-11: MasterCard U.S. Consumer and Commercial Purchase Volume: Debit vs. Credit, 2010-2014
Drilling down
Table 7-12: MasterCard U.S. Commercial Credit and Debit Purchase Volume: Small Business vs. Large
Business, 2012-2014
China UnionPay
Growth strategy
Mirroring Chinese market growth
Table 7-13: China Interbank Payment Value and Volume, 2011-2014
And maintaining domestic market dominance ”for now
While aggressively moving onto the global stage
Hong Kong and Macao \South Korea
Singapore and Taiwan
Japan
Australia
Russia
Europe and North America
Bottom line: increasing global reach
Table 7-14: UnionPay International Card Metrics, 2011-2014
Cross-border commerce and ecommerce
By the numbers
Table 7-15: China UnionPay Purchase Value: Credit, Debit and Commercial, 2011-2014
Visa
Commercial payment solutions
The cards
Table 7-16: Visa Card Programs, by Type and Vertical, 2015
The added value
Table 7-17: Visa Reporting, Payables and Supplier Management Tools, by Type, 2015
Small business strategy
Medium-sized and large business strategy
Scratching the surface: the cards
Beneath the surface: harnessing data, simplifying process and growing spend
IntelliLink
PerformSource
Visa Payables Automation
The CyberSource connection
Industry vertical solutions
Virtual travel card solution
Multinational card platform provides enhanced data and efficiencies
Visa consumer and commercial card value growth trends
Global commercial card leadership
Table 7-18: Visa Global, U.S. and Non-U.S. Consumer and Commercial Card Purchase Volume, 2010-2014
Commercial credit and debit
Table 7-19: Visa Global, U.S. and Non-U.S. Consumer and Commercial Card Purchase Volume: Credit vs. Debit, 2012-2014
Non-U.S. trends
Table 7-20: Visa Non-U.S. Consumer and Commercial Card Purchase Value: Credit and Debit, 2012-2014
Small business share above middle/large market share
Table 7-21: Visa Non-U.S. Commercial Card Purchase Value: Small Business vs. Large Business, 2012-2014
U.S. trends
Table 7-22: Visa U.S. Consumer and Commercial Card Purchase Value: Credit and Debit, 2012-2014
Commercial credit card versus commercial debit/prepaid
Table 7-23: Visa U.S. Commercial Credit and Debit Card Purchase Value: Small Business vs. Large
Business, 2012-2014
Chapter 8: Commercial Card Bank Issuers and Processors
Bank of America Merrill Lynch
U.S. presence
International scope
Commercial card solutions
Table 8-1: Bank of America Merrill Lynch Card Solutions, 2015
Comprehensive Payables
Paymode-X and ePayables
Works
Enhancements and expansion
Performance trends
Table 8-2: Bank of America, Consumer and Small Business Card Metrics, 2012-2014
Citibank/ Citi Commercial Cards
Expansion and enhancements
Product rollouts
International growth
Well positioned in China
Latin America gets global issuing platform
JP Morgan Chase/Chase Commercial Banking
Opportunity
But domestic only, please
Products and capabilities
Cards
Show me the money: single-use accounts
Table 8-3: JPMorgan Chase: Single-Use Account Cost Benefits and ROI
Electronic solutions
Performance trends
Table 8-4: JPMorgan Chase: Consumer, Small Business and Commercial Credit Card Metrics, 2012-2014
Total System Services, Inc.
Europe expansion
Table 8-5: Total System Services: Consumer, Commercial, Government and Prepaid Accounts, Q1 2014 vs. Q1 2015
U.S. Bank
Commercial card solutions
Rewards
Electronic solutions
Access Online gets an upgrade
Healthcare
Fuel solutions
International expansion
Middle market focus
Commercial payments performance trends
Table 8-6: U.S. Bank: Debit Card, Consumer and Commercial Credit Card, and Merchant Acquiring
Transaction Value, 2014-2015
Chapter 9: Commercial Card Fleet, Travel and Government
Fleet cards
Market size
WEX Inc.
Fleet cards
Acquisitions
Performance trends
Table 9-1: WEX Fleet Payment Solutions Metrics, 2012-2014
Fleetcor Technologies, Inc.
Table 9-2: FleetCor U.S. and International Fuel Networks and Network Locations, 2014
Comdata acquisition
And that's not all
Virtual cards
Performance trends
Table 9-3: FleetCor U.S. and International Fuel Networks and Network Locations, 2014
Airline/travel
Universal Air Travel Plan
AirPlus International
Government
Prepaid card disbursements
Card penetration is program dependent
Table 9-4: Government Prepaid Card Disbursements, by Program, 2014
Revenue and fees
SmartPay
GSA charge card issuers: Citibank, JPMorgan Chase, and U.S. Bank
SmartPay spend on the rebound
Table 9-5: GSA SmartPay Program Spend, Transaction Volume and Cards, 2011-2015
Purchasing cards drive spend
Table 9-6: GSA SmartPay Program Spend: Purchasing, Travel and Fleet, 2011-2015
Table 9-7: GSA SmartPay Program Spend Share by Bank: Purchasing, Travel and Fleet, 2015
Department of Defense and Veteran Affairs contribute two-thirds of spend
Table 9-8: GSA SmartPay Program Spend: Top 10 Departments, 2014
Appendix
Methodology
Consumer survey methodology
Market size methodology
Volume estimates
End users included
Value not included
Other
Sources
Abbreviations
Terms




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