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Call Center

Summary

Table of Contents

  • Publication date: October 2013
  • Report size: 36 pages
Keywords : Call Center, telemarketing, telemarketing call center

Phoning it in Over the past five years, economic gloom and overseas outsourcing have hurt demand for US-based telemarketing firms, causing revenue to slow in line with low demand. Compounding this trend, increased outsourcing to international businesses and strict domestic regulations have also stung the market . Still, over the next five years, demand will improve, with high-value operators experiencing revenue growth. ...

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Related Market Segments :

Call Center
Telemarketing

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