1. Market Research
  2. > Financial Services
  3. > Insurance Market Trends
  4. > Retailer Payments, Banking, Insurance and Assistance in Russia

Retailer Payments, Banking, Insurance and Assistance in Russia investigates the market for financial services organised by over 150 major retail brands in Russia. As well as examining their initiatives in payment cards, banking products, insurance and assistance, the study also examines their involvement in proprietary and coalition loyalty programs, and details the online payment mechanisms accepted by those with an online sales capability. Among other data points, the report and PartnerBASE™ dataset that accompanies it embrace the following information about the retailers covered:

- whether they offer their own credit, debit or prepaid cards and, if so, the card issuers that they work with in this context if they do not issue the cards themselves;

- whether they are linked to one or more loyalty programs and, if so, whether these are proprietary or coalition schemes;

- whether they make non-card point-of-sale finance available to their customers and, if so, the finance providers that they employ for this purpose;

- whether they promote mainstream banking products such as general-purpose personal loans, mortgages and savings accounts and, if so, the partners that they co-operate with;

- whether they distribute accident, dental, health, household, life, motor, pet or travel insurance, or any kind of assistance services and, if so, the insurance or assistance providers used;

- for retail brands with an online sales capability, the payment means and providers that they accept for online purchases with consideration of payment cards, online accounts, mobile payments, bank transfers and other online payment options.

The report and PartnerBASE™ dataset can be used in the following ways:

- to gain access to a comprehensive source of information that provides detailed insights into the involvement of major retail brands in Russia in payments, banking, insurance and assistance;

- to monitor the activity of key competitors in retailer financial services including Cetelem, Credit Europe Bank, Russian Standard Bank, Svyaznoy Bank and Yandex Dengi;

- to understand the potential in Russia for converting proprietary retailer loyalty cards and coalition loyalty schemes into fully-fledged payment cards;

- to evaluate the extent to which consolidation among conventional banks is opening up opportunities for new retailer banks to emerge as ‘consumer champions';

- to appreciate the range of online payment choices open to consumers in Russia who buy products and services through the websites of major retail groups.

Table Of Contents

Retailer Payments, Banking, Insurance and Assistance in Russia
TABLE OF CONTENTS

0.0 EXECUTIVE SUMMARY 1

1.0 INTRODUCTION 3

What is this report about? 3
Rationale 3
In many countries, consumers are tending to gravitate to larger retailers and to buy more online 3
which throws up new opportunities in payments, banking, insurance and assistance 3
Methodology 4
Survey of retailers 4
The survey's scope covers 166 important retail brands grouped across ten categories 4
Definitions 5
Payment, banking, insurance and assistance products and services 5
Operating models 7
Weighted shares 7
PartnerBASE 7
Finaccord 8

2.0 MARKET ANALYSIS 9

Introduction 9
Retailer payment cards 10
Credit, debit and prepaid cards 10
Almost 15% of major retail brands in Russia offer a co-branded or private label payment card 10
with a wide field of external partners used in this context 10
Credit Europe Bank unveiled a new joint venture with IKANO in mid-2013 11
Russian Standard Bank is the country's most prolific issuer of credit cards 11
By weighted shares of partnerships, Credit Europe Bank is ranked first 12
A half of Russian retailer cards run on the MasterCard network 13
… and its share increases substantially after weighting is applied 14
Fuel retail brands are most likely to have introduced their own payment card 15
… although no online-only retailers have yet done so 15
Gift cards 17
Over 40% of major Russian retailers offer a stored-value gift card 17
with initiatives for these products visible across all retailer categories 17
Retailer loyalty programs 19
Nearly three quarters of retail brands surveyed participate in some form of loyalty program 19
No category of retailer featured a provision rate for loyalty programs lower than 50% 19
Proprietary loyalty programs 21
Nearly two thirds of major retail chains in Russia have launched their own proprietary loyalty scheme 21
Coalition loyalty programs 21
Five coalition loyalty programs have signed up retail brands as partners for points collection 21
The Megacard program is associated with retailers at specific IKANO-owned malls in Russia… 21
…albeit Malina remains the largest program by number of active participants 21
Several banks in Russia have launched coalition loyalty schemes for their customers 21
Consumer finance 22
Provision rates for point-of-sale finance are slightly higher than those for retailer credit cards 22
… although the providers used by retailers are often the same where both are offered 22
Use of multiple providers of consumer finance produces a fairly fragmented supply structure 22
albeit Alfa-Bank emerges as the leader in both unweighted and weighted terms 23
Three retailer categories feature provision rates for consumer finance of 50% or more 25
Banking products 27
Overview 27
Few retailer brands in Russia offer mainstream banking products to their customers 27
Personal loans, mortgages and savings accounts 27
with both a traditional captive bank as well as short-term lenders active in the market 27
International payments / remittances 30
Zolotaya Korona is used by all three retailers offering international remittances 30
Insurance and assistance 30
Three major retail chains in Russia promote mainstream forms of insurance of the type researched 30
with all making use of external underwriters for this purpose 31
As many as 14 different providers have at least one retailer relationship 32
Online payments 34
Acceptance rates 34
Nine out of ten online retailers in Russia accept 'cash on delivery' orders through their websites 34
Payment cards 35
Six different payment card brands enjoy online acceptance among major retailers in Russia 35
Online retailers of consumer electronics are likely to accept payment cards for web-based purchases 35
Online accounts 36
Acceptance of online accounts is relatively low among the retail brands investigated 36
and several Russian providers are used more widely than PayPal 36
Six out of ten retailer categories accept online accounts for payments via the internet 38
Mobile payments 39
Only one major retail brand accepts mobile payment services as an online payment means 39
Bank transfers 40
Direct bank transfers enjoy high acceptance rates in certain online retailer categories 40
Other methods of online payment 41
The great majority of online retail brands accept payment on delivery (COD) 41

3.0 APPENDIX 42

Major captives and joint ventures 42



LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY 1

Provision rates for key payment, banking, insurance and assistance products, adherence rates for loyalty schemes and online payment product acceptance rates among retailers in Russia, 2013 2

1.0 INTRODUCTION 3

Retailers researched in Russia, segmented by category, 2013 4
Retailers researched in Russia segmented by distribution model, 2013 5

2.0 MARKET ANALYSIS 9

Provision rate for payment cards by retailers in Russia, 2013 10
Retailer payment cards in Russia: provision rate and operating models, 2013 11
Retailer payment cards in Russia: unweighted and weighted issuer share of partnerships, 2013 13
Retailer payment cards in Russia: unweighted and weighted network share of partnerships, 2013 14
Provision of retailer payment cards by retailer category and distribution model in Russia, 2013 16
Provision of retailer gift cards by retailer category and distribution model in Russia, 2013 18
Retailer loyalty programs in Russia: provision rates, program types and links to payment and other cards, 2013 19
Provision of or involvement in loyalty programs by retailer category and distribution model in Russia, 2013 20
Coalition loyalty programs in Russia: unweighted share of retailer brand members, 2013 22
Retailer consumer finance in Russia: provision rate and operating models, 2013 23
Retailer consumer finance in Russia: unweighted and weighted provider share of partnerships, 2013 24
Provision of retailer consumer finance by retailer category and distribution model in Russia, 2013 26
Retailer provision of other banking products and services in Russia, 2013 27
Retailer personal loans, mortgages and savings accounts in Russia: provision and operating models, 2013 28
Retailer personal loans, mortgages and savings accounts in Russia: unweighted and weighted provider share of partnerships, 2013 29
Retailer insurance and assistance in Russia: provision by type of insurance, 2013 30
Retailer insurance and assistance in Russia: provision and operating models, 2013 31
Retailer insurance and assistance in Russia: unweighted and weighted provider share of partnerships, 2013 32
Provision of insurance and assistance by retailer category and distribution model in Russia, 2013 33
Retailer online payment acceptance in Russia: acceptance rates by payment type, 2013 34
Payment cards accepted as an online payment mechanism by retailers in Russia: unweighted and weighted network share of acceptance, 2013 35
Acceptance of payment cards as an online payment mechanism by retailer category in Russia, 2013 36
Online accounts accepted as an online payment mechanism by retailers in Russia: unweighted and weighted provider share of acceptance, 2013 37
Acceptance of online accounts as an online payment mechanism by retailer category in Russia, 2013 38
Mobile payment services accepted as an online payment mechanism by retailers in Russia: unweighted and weighted provider share of acceptance, 2013 39
Acceptance of direct bank transfers as an online payment mechanism by retailer category in Russia, 2013 40
Acceptance of other types of online payment mechanisms by retailer category in Russia, 2013 41

3.0 APPENDIX 42

Retailer captives and joint ventures in payments, banking, insurance and assistance in Russia: operating models, partners and ownership, 2013 42

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Ahmad

+1 718 618 4302

Purchase Reports From Reputable Market Research Publishers
Fraud Detection and Prevention Market by Solution, Application Areas, Service, End-User, Vertical - Global Forecast to 2021

Fraud Detection and Prevention Market by Solution, Application Areas, Service, End-User, Vertical - Global Forecast to 2021

  • $ 7150
  • Industry report
  • September 2016
  • by MarketsandMarkets

“Rapid increase in mobile banking will drive the FDP market” The Fraud Detection and Prevention (FDP) market size is estimated to grow from USD 14.36 billion in 2016 to USD 33.19 billion by 2021, at ...

Business Process Management Market Analysis By Solution, By Application, By Deployment, By End-User And Segment Forecasts To 2024

Business Process Management Market Analysis By Solution, By Application, By Deployment, By End-User And Segment Forecasts To 2024

  • $ 4950
  • Industry report
  • August 2016
  • by Grand View Research

The global business process management (BPM) market is expected to reach USD 23.04 billion by 2024, according to a new study by Grand View Research, Inc. The growth is attributed to the increasing numbe ...

Customer Experience Management Study—Malaysia’s Life Insurance Market, 2015

Customer Experience Management Study—Malaysia’s Life Insurance Market, 2015

  • $ 4950
  • Industry report
  • September 2016
  • by Frost & Sullivan

Benchmarking the Industry Excellence in Delivering Superior Customer Experience Customer experience is the accumulation of customers’ experiences throughout their journey with the supplier, across any ...


ref:plp2013

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.