1. Market Research
  2. > Software Market Trends
  3. > EMEA Hosted Contact Centre Market

EMEA Hosted Contact Centre Market

  • October 2013
  • -
  • Frost & Sullivan

Robust Growth Despite Challenging Economic Conditions

This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study also provides forecasts by service segment, and region, in EMEA.


Please note : This report is delivered as an Excel spreadsheet.

Table Of Contents

EMEA Hosted Contact Centre Market
Table Of Contents

1. Market Definitions
2. Drivers and Restraints
3. Forecast by Service Segment
4. Forecast by Region
5. Key Takeaways

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
2016 North American Mobile Enterprise Applications

2016 North American Mobile Enterprise Applications

  • $ 10000
  • Industry report
  • October 2016
  • by Frost & Sullivan

Opportunities within Enterprises The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on ...

The Analytics software systems: worldwide forecast 2016–2020

The Analytics software systems: worldwide forecast 2016–2020

  • $ 7999
  • Industry report
  • October 2016
  • by Analysys Mason

This report provides forecasts for communications service provider (CSP) spending on telecoms-specific analytics software systems. It provides details of how spending will vary by delivery type, service ...

The Analytics software systems: worldwide market shares 2015

The Analytics software systems: worldwide market shares 2015

  • $ 7999
  • Industry report
  • September 2016
  • by Analysys Mason

"The telecoms industry is increasing its spending on analytics software systems, but not to the extent that we predicted last year." This report assesses which vendors are leading in the analytics software ...


ref:plp2013

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.