1. Market Research

South African Public Sector ICT Market

  • October 2013
  • 83 pages
  • Frost & Sullivan
Report ID: 1863196


Table of Contents

ICT Opportunities in the Public Sector

This research service provides an overview of the market opportunities for the ICT solutions in the public sector in South Africa. It highlights some of the key trends in the South African public sector based on ICT spending by the country’s 9 provinces, with a special focus on the 3 leading provinces - Gauteng, the Western Cape, and KwaZulu-Natal. The research service outlines the main drivers and restraints of the market for communication and analytics technologies and services in South Africa. It also provides estimated market forecasts, as well as predictions and recommendations. The base year is 2012 and the study period is from 2012 to 2018.

Executive Summary

• South Africa is striving towards a knowledge-based economy and, to achieve this, it is investing extensively in the usage of information and communication technologies (ICTs) across all sectors of its government.
• ICT is among the leading sectors and contributes about % of the country’s gross domestic product (GDP).
• The key focus areas have been in education, transportation, healthcare, social protection, agriculture and rural development, urban development, infrastructure, environment, social development, public sector management and governance, economic management, finance, and private sector development. Hence, any organisation, public or private, that aligns itself with these strategic policies can participate in nation building.
• Of theXprovinces in South Africa, 3 have been identified as ICT industry clusters. These are Gauteng, accounting for X% of all ICT firms; Western Cape, accounting for X%; and KwaZulu-Natal, accounting for X%.
• In 2012, the government’s ICT expenditure was $X million, this is expected to significantly grow at a compound annual growth rate (CAGR) of X% as there are various projects such as the National Broadband Project planned for completion in 2020.
• The finance minister’s backing of a knowledge economy is also a positive sign of how ICTs are being integrated into government service delivery.

CEO’s Perspective

1. South Africa is striving for a knowledge-based economy enabled by ICT.
2. ICT opportunities in this market are in infrastructure, software, and devices.
3. End-to-end service provision enables companies to integrate better with government service delivery.
4. Application and content provision in service delivery is of paramount importance.
5. Public and private partnerships (PPP) will ensure successful implementation of government ICT projects.

Market Overview—Definitions

An umbrella term used for communication devices and applications that include computers, networks, hardware, and video conferencing. ICTs are used within specific contexts such as government or healthcare.

These are physical components including disk drives, integrated circuits, display screens, cables, modems, speakers, and printers.

These are written programmes, procedures, or rules pertaining to the operation of a computer system. They are stored in read/write memory, for example, word processing programmes and Internet browsers.

Information Technology (IT)
This refers to all forms of technology used to create, store, retrieve, handle, and utilise information.

These are the enterprises responsible for developing and delivering resources to consumers. They include IT hardware and software companies that have independent hosting applications and niches public sector ICT services.

State Information Technology Agency (SITA)
This is a parastatal ICT company established by the South African Government. This entity has an active role in local, provincial, and national governments.

Annual Budget
This is the budget presented by the Minister of Finance shortly after the opening of the Parliament in February and determines income and expenditure priorities for the current financial year.

Medium-term Budget
This budget should include the actual expenditure for the previous year, estimated figures for the current financial year, and figures for the following X years. It is also referred to as the medium-term expenditure framework (MTEF).

National Treasury
It manages the budget process and controls the implementation of the national annual budget. It also co-ordinates macroeconomic policies and inter-governmental financial relations.

National Government
The Presidency co-ordinates the work of the government and provides direction and strategic support to ministers and departments. The Presidency also monitors and evaluates the overall progress towards achieving governmental goals.

Provincial Government
There are Xprovincial governments in South Africa. The premier takes the lead role supported by the director general of each province. There are usually X departments that are the responsibility of the provincial government.

Local (Municipal) Government
South Africa is divided into X provinces. Within each province, there are respective municipalities. Each municipality comprises a council that consists of elected members governed by the mayor. The mayor is elected by the municipal council.

Market Overview—Research Scope

Services Scope
• This research service analyses the public sector ICT market in South Africa.

Geographic Scope
• The following geographical areas are covered:
oWestern Cape

Key Questions This Study Will Answer

What are the main developmental areas for the South African public sector?
What are the main projects focuses of the 3 main provinces: Gauteng, Western Cape, and KwaZulu-Natal?
What is the level of government expenditure aligned to ICT projects? What are the key challenges and provincial department requirements in ICT project delivery in the public sector?
How can private sector companies take part in government initiatives?
Are the products/services offered by current vendors meeting the public sector’s needs or is there additional development needed?
What are the key best practices in the delivery of ICT projects to South African provincial departments?

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