Technologies in the healthcare IT industry are converging with time and are far outpacing the legacy systems used by hospitals and healthcare providers. Pronouncements by various countries such as American Recovery and Reinvestment Act of 2009 (ARRA) laid down by the U.S. government are encouraging businesses in the healthcare industry to utilize certain applications of electronic records. Recently, cloud technology has started replacing these legacy systems and offers easier and faster access to this data as defined by the way it is stored i.e. public, private or hybrid.

Cloud computing offers significant benefits to the healthcare sector; Doctor’s clinics, hospitals, and health clinics require quick access to computing and large storage facilities which are not provided in the traditional settings, moreover healthcare data needs to be shared across various settings and geographies which further burdens the healthcare provider and the patient causing significant delay in treatment and loss of time. Cloud caters to all these requirements thus providing the healthcare organizations an incredible opportunity to improve services to their customers, the patients, to share information more easily than ever before, and improve operational efficiency at the same time. The flip side of this advantage is that healthcare data has specific requirements such as security, confidentiality, availability to authorized users, traceability of access, reversibility of data, and long-term preservation. Hence, cloud vendors need to account for all these while conforming to regulations such as HIPAA and Meaningful use.

All the above factors bring the market for cloud computing to grow at a CAGR of 20.5% from 2012 to 2017 in healthcare. Although cloud computing offers significant advantages to HCOs and other stakeholders, it has set of restraints. Security of patient information, interoperability and compliance with government regulations are some of the factors which are slowing down this market.

Cloud technology has been adopted only in certain regions of the world, the majority share being held by the developed nations. The geographies studied include North America, Europe, Asia, and ROW. North America accounts for the lion’s share in the cloud computing market with U.S. being the largest contributor to this region.

The healthcare cloud computing market is a fragmented one with no player occupying a share more than 5%. A few players in this market are CareCloud (U.S.), Carestream Health, Inc. (U.S.), Merge Healthcare, Inc. (U.S.), GE Healthcare (U.K.), and Agfa Healthcare (Belgium).

The scope of the report spans the cloud computing market in healthcare which comprises:

Global healthcare cloud computing market, by applications

Clinical Information Systems (CIS)
Electronic Medical Records (EMR)
Picture Archiving and Communication System (PACS)
Radiology Information System (RIS)
Computerized Physician Order Entry (CPOE)
Laboratory Information System (LIS)
Pharmacy Information System (PIS)
Others
Non Clinical Information Systems (NCIS)
Revenue Cycle Management (RCM)
Automatic Patient Billing (APB)
Cost accounting
Payroll
Claims management

Global healthcare cloud computing market, by pricing model

Pay-as-you-go
Spot pricing

Global healthcare cloud computing market, by deployment model

Public cloud
Private cloud
Hybrid cloud

Global healthcare cloud computing market, by components

Software
Hardware
Services
Global healthcare cloud computing market, by service model

Software-as-a-Service (SaaS)
Platform-as-a-Service (PaaS)
Infrastructure-as-a-Service (IaaS)

Healthcare cloud computing market, by geography

North America
Europe
Asia
Rest of the World (ROW)

Each section of the report offers market data for the various market segments and geographies. It also provides market trends with respect to drivers, restraints, and opportunities.

Table Of Contents

1 INTRODUCTION 20

1.1 KEY TAKE-AWAYS 20
1.2 REPORT DESCRIPTION 20
1.3 MARKETS COVERED 21
1.4 STAKEHOLDERS 22
1.5 RESEARCH METHODOLOGY 22
1.5.1 MARKET SIZE 22
1.5.2 KEY DATA POINTS FROM SECONDARY SOURCES 23
1.5.3 KEY DATA POINTS FROM PRIMARY SOURCES 23
1.5.4 ASSUMPTIONS 24

2 EXECUTIVE SUMMARY 25

3 MARKET OVERVIEW 27

3.1 INTRODUCTION 28
3.2 EVOLUTION OF CLOUD COMPUTING IN HEALTHCARE 30
3.3 MARKET SEGMENTATION 31
3.4 MARKET DYNAMICS 33
3.4.1 DRIVERS 33
3.4.1.1 Reforms of various countries directly benefit healthcare IT and affect the healthcare budgets 34
3.4.1.2 Pay-as-you-go model and cost-efficiency of cloud 34
3.4.1.3 Improvements in storage technology 35
3.4.1.4 Greater flexibility and scalability of data 35
3.4.2 RESTRAINTS 35
3.4.2.1 Safeguarding patient information is an imperative task 35
3.4.2.2 Interoperability and standardization 36
3.4.2.3 Migration from legacy systems is considered a tedious task by providers 36
3.4.3 OPPORTUNITIES and TRENDS 37
3.4.3.1 Telecloud 37
3.4.3.2 Formation of accountable care organizations 37
3.5 MARKET SHARE ANALYSIS 37

4 CLOUD COMPUTING BENEFITS and CHALLENGES 38

4.1 BENEFITS/ADVANTAGES 39
4.1.1 ON-DEMAND NETWORK ACCESS and DYNAMICALLY CONFIGURABLE COMPUTING RESOURCES 39
4.1.2 AVOIDS USE OF RACKSPACE IN HCO DATACENTER 39
4.1.3 PAY-AS-USE PRICING FOR HCOS 39
4.1.4 AIDS IN DISASTER RECOVERY 39
4.2 CHALLENGES 40
4.2.1 LACK OF GUARANTEED AVAILABILITY OR RELIABILITY OF CLOUD SERVICE 40
4.2.2 MAJOR OUTAGES CAN AFFECT THE FUNCTIONING OF HCO’S 40
4.2.3 TCO MODEL FOR HCOS CANNOT BE FIXED LIKE OTHER INDUSTRY VERTICALS 40
4.2.4 HCOS NEED TO BE DEPENDENT ON VENDOR SECURITY 41

5 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY APPLICATIONS 42

5.1 INTRODUCTION 43
5.2 CLINICAL INFORMATION SYSTEMS (CIS) 44
5.2.1 ELECTRONIC MEDICAL RECORD (EMR) 47
5.2.2 PICTURE ARCHIVING and COMMUNICATION SYSTEM (PACS) 48
5.2.3 RADIOLOGY INFORMATION SYSTEM (RIS) 50
5.2.4 COMPUTERIZED PHYSICIAN ORDER ENTRY (CPOE) 52
5.2.5 LABORATORY INFORMATION SYSTEM (LIS) 53
5.2.6 PHARMACY INFORMATION SYSTEM (PIS) 55
5.2.7 OTHERS 56
5.3 NON CLINICAL INFORMATION SYSTEMS (NCIS) 57
5.3.1 REVENUE CYCLE MANAGEMENT (RCM) 60
5.3.2 AUTOMATIC PATIENT BILLING (APB) 61
5.3.3 PAYROLL 62
5.3.4 CLAIMS MANAGEMENT 63
5.3.5 COST ACCOUNTING 64

6 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY DEPLOYMENT MODELS 65

6.1 INTRODUCTION 66
6.2 PRIVATE CLOUD 69
6.2.1 DRIVERS and CHALLENGES 70
6.2.1.1 Driver 70
6.2.1.1.1 Interoperability and sharing of data 70
6.2.1.2 Challenge 70
6.2.1.2.1 Data security poses a huge dilemma for healthcare providers 70
6.2.2 EMERGING TREND 70
6.3 PUBLIC CLOUD 73
6.3.1 CHALLENGE 75
6.3.1.1 Security and privacy concerns 75
6.3.2 MARKET TRENDS 75
6.4 HYBRID CLOUD 76
6.5 COMMUNITY CLOUD 79

7 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY SERVICE MODELS 80

7.1 INTRODUCTION 81
7.2 SOFTWARE-AS-A-SERVICE (SAAS) 83
7.3 INFRASTRUCTURE-AS-A-SERVICE (IAAS) 86
7.4 PLATFORM-AS-A-SERVICE (PAAS) 89

8 CLOUD COMPUTING HEALTHCARE MARKET, BY PRICING MODELS 93

8.1 INTRODUCTION 94
8.2 PRICING MODELS 95
8.2.1 PAY-AS-YOU-GO MODEL 96
8.2.2 SPOT PRICING MODEL 97
8.3 COST COMPONENTS ANALYSIS FOR HEALTHCARE MARKET 98
8.3.1 SOFTWARE 98
8.3.2 HARDWARE 98
8.3.3 NETWORK 98
8.3.4 BACK-UP POWER 99
8.3.5 INSTALLATION SERVICES and ONGOING IT SUPPORT 99

9 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET, BY COMPONENTS 100

9.1 INTRODUCTION 101
9.2 SOFTWARE 102
9.2.1 CLINICAL INFORMATION SYSTEMS (CIS) 102
9.2.2 NON CLINICAL INFORMATION SYSTEMS OR NON CLINICAL HEALTHCARE SYSTEMS (NCIS OR NCHS) 103
9.2.3 OTHERS 103
9.3 HARDWARE 104
9.3.1 ACCESS DEVICES 106
9.3.2 PERIPHERALS 106
9.3.3 SERVERS 107
9.3.4 STORAGE DEVICES 107
9.3.5 NETWORKING DEVICES 107
9.4 SERVICES 107
9.4.1 CONSULTING 109
9.4.2 IMPLEMENTATION SERVICES 110
9.4.3 POST-SALE and MAINTENANCE 110
9.4.4 TRAINING SERVICES 110

10 GEOGRAPHIC ANALYSIS 111

10.1 INTRODUCTION 112
10.2 NORTH AMERICA 115
10.3 EUROPE 122
10.4 ASIA 129
10.5 ROW 135

11 COMPETITIVE LANDSCAPE 142

11.1 INTRODUCTION 142
11.2 MERGERS and ACQUISITIONS 143
11.3 COLLABORATIONS/PARTNERSHIPS/AGREEMENTS/
JOINT VENTURES 145
11.4 NEW PRODUCTS DEVELOPMENT 150
11.5 OTHERS 154

12 COMPANY PROFILES 157 (Overview, Financials, Products and Services, Strategy, and Developments)*

12.1 AGFA HEALTHCARE 157
12.2 APPLE, INC. 162
12.3 ATHENAHEALTH, INC. 165
12.4 CARECLOUD CORPORATION 170
12.5 CARESTREAM HEALTH, INC. 172
12.6 CISCO SYSTEMS, INC. 176
12.7 CLEARDATA NETWORKS 180
12.8 COVISINT 183
12.9 DELL, INC. 187
12.10 EMC CORPORATION 193
12.11 GLOBAL NET ACCESS (GNAX) HEALTH 198
12.12 HEWLETT-PACKARD COMPANY 200
12.13 IBM CORPORATION 205
12.14 INTEL CORPORATION 209
12.15 IRON MOUNTAIN, INC. 213
12.16 MERGE HEALTHCARE, INC. 217
12.17 MICROSOFT CORPORATION 221
12.18 ORACLE CORPORATION 225
12.19 RACKSPACE HOSTING, INC. 229
12.20 VMWARE, INC. 233
*Details on Financials, Product and Services, Strategy, and Developments might not be captured in case of unlisted companies.

LIST OF TABLES

TABLE 1 CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 - 2017 ($MILLION) 26
TABLE 2 CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY APPLICATIONS, 2010 - 2017 ($MILLION) 43
TABLE 3 CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 45
TABLE 4 CIS CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY,
2010 - 2017 ($MILLION) 46
TABLE 5 EMR SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 48
TABLE 6 PACS SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 50
TABLE 7 RIS SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 51
TABLE 8 CPOE SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 52
TABLE 9 LIS SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 54
TABLE 10 PIS SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 56
TABLE 11 NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 58
TABLE 12 NCIS CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY,
2010 - 2017 ($MILLION) 59
TABLE 13 RCM CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY,
2010 - 2017 ($MILLION) 60
TABLE 14 APB SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 61
TABLE 15 PAYROLL SOFTWARE CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 62
TABLE 16 CLAIMS MANAGEMENT SOFTWARE CLOUD COMPUTING MARKET REVENUE, BY GEOGRAPHY, 2010 - 2017 ($MILLION) 63
TABLE 17 COST ACCOUNTING CLOUD COMPUTING MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 64
TABLE 18 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 68
TABLE 19 PRIVATE CLOUD HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 - 2017 ($MILLION) 69
TABLE 20 PRIVATE CLOUD HEALTHCARE MARKET REVENUE,
BY CIS APPLICATIONS, 2010 - 2017 ($MILLION) 71
TABLE 21 PRIVATE CLOUD HEALTHCARE MARKET REVENUE,
BY NCIS APPLICATIONS, 2010 - 2017 ($MILLION) 72
TABLE 22 PUBLIC CLOUD HEALTHCARE MARKET REVENUE, BY GEOGRAPHY,
2010 - 2017 ($MILLION) 73
TABLE 23 PUBLIC CLOUD HEALTHCARE MARKET REVENUE, BY CIS APPLICATIONS, 2010 - 2017 ($MILLION) 74
TABLE 24 PUBLIC CLOUD HEALTHCARE MARKET REVENUE,
BY NCIS APPLICATIONS, 2010 - 2017 ($MILLION) 75
TABLE 25 HYBRID CLOUD HEALTHCARE MARKET REVENUE, BY GEOGRAPHY,
2010 - 2017 ($MILLION) 76
TABLE 26 HYBRID CLOUD HEALTHCARE MARKET REVENUE,
BY CIS APPLICATIONS, 2010 - 2017 ($MILLION) 77
TABLE 27 HYBRID CLOUD HEALTHCARE MARKET REVENUE, BY NCIS APPLICATIONS, 2010 - 2017 ($MILLION) 78
TABLE 28 GLOBAL CLOUD COMPUTING MARKET REVENUE, BY SERVICE MODELS, 2010 - 2017 ($MILLION) 82
TABLE 29 HEALTHCARE CLOUD COMPUTING MARKET: REVENUE FORECAST, BY GEOGRAPHY FOR SAAS MARKET SEGMENT, 2012-2017 ($MILLION) 85
TABLE 30 HEALTHCARE CLOUD COMPUTING MARKET: REVENUE FORECAST,
BY GEOGRAPHY FOR IAAS MARKET SEGMENT, 2012-2017 ($MILLION) 88
TABLE 31 HEALTHCARE CLOUD COMPUTING MARKET: REVENUE FORECAST,
BY GEOGRAPHY FOR PAAS MARKET SEGMENT, 2012-2017 ($MILLION) 91
TABLE 32 GLOBAL CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY PRICING MODELS, 2010 - 2017 ($MILLION) 95
TABLE 33 PAY-AS-YOU-GO MODEL HEALTHCARE MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 96
TABLE 34 SPOT PRICING MODEL HEALTHCARE MARKET REVENUE,
BY GEOGRAPHY, 2010 - 2017 ($MILLION) 97
TABLE 35 CLOUD COMPUTING HEALTHCARE MARKET, BY COMPONENTS,
2010 - 2017 ($MILLION) 101
TABLE 36 CLOUD SOFTWARE HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 - 2017 ($MILLION) 103
TABLE 37 CLOUD COMPUTING SOFTWARE HEALTHCARE MARKET,
BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 104
TABLE 38 CLOUD HARDWARE MARKET HEALTHCARE REVENUE, BY GEOGRAPHY, 2010 - 2017 ($MILLION) 105
TABLE 39 CLOUD COMPUTING HARDWARE HEALTHCARE MARKET,
BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 106
TABLE 40 CLOUD SERVICES HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 - 2017 ($MILLION) 108
TABLE 41 CLOUD COMPUTING HEALTHCARE SERVICES MARKET, BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 109
TABLE 42 CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY GEOGRAPHY, 2010 - 2017 ($MILLION) 114
TABLE 43 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY APPLICATIONS, 2010 - 2017 ($MILLION) 116
TABLE 44 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 117
TABLE 45 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY COMPONENTS, 2010 - 2017 ($MILLION) 117
TABLE 46 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY SERVICE MODELS, 2010 - 2017 ($MILLION) 118
TABLE 47 NORTH AMERICA: CIS CLOUD COMPUTING MARKET REVENUE,
BY TYPES, 2010 - 2017 ($MILLION) 119
TABLE 48 NORTH AMERICA: NCIS CLOUD COMPUTING MARKET REVENUE,
BY TYPES, 2010 - 2017 ($MILLION) 120
TABLE 49 NORTH AMERICA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE, BY PRICING MODELS, 2010 - 2017 ($MILLION) 121
TABLE 50 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY APPLICATIONS, 2010 - 2017 ($MILLION) 123
TABLE 51 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 124
TABLE 52 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY COMPONENTS, 2010 - 2017 ($MILLION) 124
TABLE 53 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY SERVICE MODELS, 2010 - 2017 ($MILLION) 125
TABLE 54 EUROPE: CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 126
TABLE 55 EUROPE: NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 127
TABLE 56 EUROPE: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY PRICING MODELS, 2010 - 2017 ($MILLION) 128
TABLE 57 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY APPLICATIONS, 2010 - 2017 ($MILLION) 130
TABLE 58 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 131
TABLE 59 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY COMPONENTS, 2010 - 2017 ($MILLION) 131
TABLE 60 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY SERVICE MODELS, 2010 - 2017 ($MILLION) 132
TABLE 61 ASIA: CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 133
TABLE 62 ASIA: NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 134
TABLE 63 ASIA: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY PRICING MODELS, 2010 - 2017 ($MILLION) 134
TABLE 64 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY APPLICATIONS, 2010 - 2017 ($MILLION) 136
TABLE 65 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY DEPLOYMENT MODELS, 2010 - 2017 ($MILLION) 136
TABLE 66 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY COMPONENTS, 2010 - 2017 ($MILLION) 137
TABLE 67 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY SERVICE MODELS, 2010 - 2017 ($MILLION) 138
TABLE 68 ROW: CIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 139
TABLE 69 ROW: NCIS CLOUD COMPUTING MARKET REVENUE, BY TYPES,
2010 - 2017 ($MILLION) 140
TABLE 70 ROW: CLOUD COMPUTING HEALTHCARE MARKET REVENUE,
BY PRICING MODELS, 2010 - 2017 ($MILLION) 141
TABLE 71 MERGERS and ACQUISITIONS, 2010 - 2012 143
TABLE 72 COLLABORATIONS/PARTNERSHIPS/AGREEMENTS/ JOINT VENTURES, 2009 - 2012 145
TABLE 73 NEW PRODUCTS DEVELOPMENT, 2009 - 2012 150
TABLE 74 OTHERS, 2009 - 2012 154
TABLE 75 AGFA: TOTAL REVENUE AND RandD EXPENSES, 2009 - 2011 ($MILLION) 158
TABLE 76 AGFA: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) 158
TABLE 77 AGFA: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) 159
TABLE 78 APPLE: TOTAL REVENUE AND RandD EXPENDITURE,
2009 - 2011 ($MILLION) 163
TABLE 79 APPLE: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) 163
TABLE 80 ATHENAHEALTH, INC.: TOTAL REVENUE AND RandD EXPENSES, 2009 - 2011 ($MILLION) 166
TABLE 81 ATHENAHEALTH, INC.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) 166
TABLE 82 CISCO: TOTAL REVENUE AND RandD EXPENSES, 2009 - 2011 ($MILLION) 177
TABLE 83 CISCO: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) 177
TABLE 84 COMPUWARE, CORP.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 184
TABLE 85 COMPUWARE, CORP.: TOTAL REVENUE, BY PRODUCTS,
2009 - 2011 ($MILLION) 184
TABLE 86 COMPUWARE, CORP.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 185
TABLE 87 DELL, INC.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 188
TABLE 88 DELL, INC.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) 189
TABLE 89 DELL, INC.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) 189
TABLE 90 EMC CORP.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 194
TABLE 91 EMC CORP.: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) 194
TABLE 92 EMC CORP.: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) 195
TABLE 93 HEWLETT-PACKARD CO.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 201
TABLE 94 HEWLETT-PACKARD CO.: TOTAL REVENUE, BY SEGMENTS,
2009 - 2011 ($MILLION) 201
TABLE 95 HEWLETT-PACKARD CO.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 203
TABLE 96 IBM: TOTAL REVENUE AND RandD EXPENSES, 2009 - 2011 ($MILLION) 206
TABLE 97 IBM: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) 206
TABLE 98 INTEL: TOTAL REVENUE AND RandD EXPENSES, 2009 - 2011 ($MILLION) 210
TABLE 99 INTEL: TOTAL REVENUE, BY SEGMENTS, 2009 - 2011 ($MILLION) 210
TABLE 100 INTEL: TOTAL REVENUE, BY GEOGRAPHY, 2009 - 2011 ($MILLION) 211
TABLE 101 IRON MOUNTAIN, INC.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 214
TABLE 102 IRON MOUNTAIN, INC.: TOTAL REVENUE, BY BUSINESS SEGMENTS, 2009 - 2011 ($MILLION) 214
TABLE 103 IRON MOUNTAIN, INC.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 215
TABLE 104 MERGE HEALTHCARE, INC.: TOTAL REVENUE AND RandD EXPENSES, 2009 - 2011 ($MILLION) 218
TABLE 105 MERGE HEALTHCARE, INC.: TOTAL REVENUE, BY SEGMENTS,
2009 - 2011 ($MILLION) 218
TABLE 106 MERGE HEALTHCARE, INC.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 219
TABLE 107 MICROSOFT CORP.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 222
TABLE 108 MICROSOFT CORP.: TOTAL REVENUE, BY SEGMENTS,
2009 - 2011 ($MILLION) 222
TABLE 109 MICROSOFT CORP.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 223
TABLE 110 ORACLE CORP.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 226
TABLE 111 ORACLE CORP.: TOTAL REVENUE, BY SEGMENTS,
2009 - 2011 ($MILLION) 226
TABLE 112 ORACLE CORP.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 227
TABLE 113 RACKSPACE HOSTING, INC.: TOTAL REVENUE AND RandD EXPENSES, 2009 - 2011 ($MILLION) 230
TABLE 114 RACKSPACE HOSTING, INC.: TOTAL REVENUE, BY SEGMENTS,
2009 - 2011 ($MILLION) 230
TABLE 115 RACKSPACE HOSTING, INC.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 231
TABLE 116 VMWARE, INC.: TOTAL REVENUE AND RandD EXPENSES,
2009 - 2011 ($MILLION) 234
TABLE 117 VMWARE, INC.: TOTAL REVENUE, BY PRODUCT CLASS,
2009 - 2011 ($MILLION) 234
TABLE 118 VMWARE, INC.: TOTAL REVENUE, BY GEOGRAPHY,
2009 - 2011 ($MILLION) 235

LIST OF FIGURES

FIGURE 1 TRADITIONAL ECOSYSTEM VS THE CLOUD ECOSYSTEM IN HEALTHCARE 31
FIGURE 2 CLOUD COMPUTING HEALTHCARE MARKET SEGMENTATION 32
FIGURE 3 CLOUD COMPUTING HEALTHCARE MARKET: DRIVERS and RESTRAINTS 33
FIGURE 4 FLOW OF A PHARMACY INFORMATION SYSTEM 55
FIGURE 5 CLOUD COMPUTING ARCHITECTURE, BY DEPLOYMENT MODELS 67
FIGURE 6 GLOBAL CLOUD COMPUTING MARKET SHARE, BY SERVICE MODELS, 2010 - 2017 81
FIGURE 7 HEALTHCARE CLOUD COMPUTING MARKET: REVENUE FORECAST,
BY GEOGRAPHY FOR SAAS MARKET SEGMENT, 2012-2017 ($MILLION) 84
FIGURE 8 HEALTHCARE CLOUD COMPUTING MARKET: REVENUE FORECAST,
BY GEOGRAPHY FOR IAAS MARKET SEGMENT, 2012-2017 ($MILLION) 87
FIGURE 9 HEALTHCARE CLOUD COMPUTING MARKET: REVENUE FORECAST,
BY GEOGRAPHY FOR PAAS MARKET SEGMENT, 2012-2017 ($MILLION) 90
FIGURE 10 CLOUD COMPUTING HEALTHCARE MARKET SHARE, BY GEOGRAPHY,
2011 VS 2017 (%) 113
FIGURE 11 KEY GROWTH STRATEGIES, APRIL 2009 - MAY 2012 142

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