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Latin American Telco Cloud Computing Profile

  • December 2013
  • 23 pages
  • Frost & Sullivan
Report ID: 1936434

Summary

Table of Contents

Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy

Key Findings

-Latin America’s largest telcos initiated investments in cloud computing capabilities in 2008. Prior datacenter operation capacities were significantly expanded.
-Business plans are designed on an incremental basis. First, telcos target specific market verticals or segments to build a strong position. Afterwards, they expand horizontally.
-Service portfolios are arranged to include a varied selection of solutions. The portfolios are categorized in three groups: virtualization/datacenter, networking/ security, and collaboration.
-Telcos offer customizable sales packages according to the client’s size and business needs. Pay-per-use is becoming the norm.
-Telcos make the most of their established market presence in terms of advertising. They leverage their ingrained brand recognition to compete against smaller cloud-computing providers.
-Strategic alliances and joint ventures are key for telcos. The most sought after partner benefits are enabling a wider set of solution provisions and reaching a new set of clients.

TELECOM ARGENTINA

-NubeArgentina’s datacenters first installed in 2008 and operative in 2012
-Four operating, world-class datacenters (two in Buenos Aires and two in Cordoba)
-Supports a hybrid cloud
-Offers cloud service with integrated network
-Mounted on Cisco, Blaze, Vmware, Oracle, and Microsoft infrastructure and software

Key Takeaway: Telecom’s Nube Argentina offers more than 180 applications. Telecom also has one of the most complete cloud services in Argentina.

Virtualization/ Datacenter

-Virtual Hosting: Mounted on both Windows and Linux systems
-Teleworking: Enables remote working stations
-Intelligent Desktop: Remote access to work station using mobile devices
-Virtual Private Datacenter: Resources on demand and download of resources, apps and operating systems through a company-provided console
-Traditional Services: Hosting, storage, and server services
-Professional Services
-Integral Management of Mobile Devices: Security policies, patches, apps

Networking/ Security

-Disaster Recovery System: Contingence service in case of primary system shutdown
-Bring Your Own Device/Mobile Device Management: Mounted on SAP Afaria platform

Collaboration

-Unified Communications: Microsoft/Link
-Collaboration: Starpoint

Key Takeaway: The 2014–2015 strategy targets to include lower canopies of small and medium enterprises among the client base.

Main Targets

-Corporate (+xx): Most corporate segment companies prefer to maintain a reasonable number of on-site capabilities. Telecom Argentina exploits this by offering a developed hybrid cloud model.
-Upper Canopy of SMEs (xx–xx): Managerial culture and purchasing power are real limitations. Most companies in this segment rely on scalable solutions and pay-per-use billing systems.
-Public Sector: Local governments seek to improve their internal procedures; therefore, more efficiently collecting citizens’ input. Telecom Argentina developed a Citizens' Attention Service (CAS) program for local governments.

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