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  3. > Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment

This report delivers an assessment and market profiles for more than 50 suppliers, provides a market share analysis based on recent financial information, and establishes a five-year forecast for the billing mediation market.

Executive Summary

Stratecast has taken a deep dive into the changing communications marketplace, and evaluated the role of billing and policy management within the communications service provider (CSP) business support system (BSS) operations. Stratecast views billing and policy management as inextricably linked; and, as such, launched a major study of over global suppliers that offer a variety of billing, policy management, or combined solutions. The results of this work include a report concentrated on policy management, and a multi-part report series focused on the end-to-end billing marketplace, as detailed below:

• Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis examines how the policy rules and policy enforcement functions are presently realized in connection with convergent rating & charging. This report provides a market share analysis for the Policy and Charging Rules Function (PCRF) and Policy and Charging Enforcement Function (PCEF) segments. It also delivers a five-year market forecast for each. The report identifies a number of solution suppliers that address these business functions, in addition to providing company-level profiles for a selection of them. It was published in March 2013 as Stratecast report OSSCS 14-03, Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis.

• Global CSP Billing Part 1: Billing Market Business Requirements Survey Analysis. Global CSP Billing Part 1 examines the market forces that are driving change within the global billing market and provides a close look at the billing solution requirements that must be addressed by the supplier community as the CSP market continues to evolve. It was published as two documents:
o Global CSP Billing 2013 Edition Part 1a: Market Drivers, Changing Strategies, and New Business Models looks into the forces that are redefining the current CSP landscape, and explains how new business models are essential for engaging in new monetization strategies needed to offset declining revenues in traditional voice, text, and data access services. It was published as OSSCS 14-05, Global CSP Billing Part 1a – 2013 Edition: Market Drivers, Changing Strategies and New Business Models, July 2013.
o Global CSP Billing 2013 Edition Part 1b: Business Requirements Market Survey Analysis provides a perspective on the billing solution requirements that must be addressed to meet current CSP business needs and to flexibly meet new customer service options. It delivers a view of the Stratecast survey findings concerning business and technology billing solution requirements deemed important by the global CSP community. It was published as OSSCS 14-06, Global CSP Billing Part 1b – 2013 Edition: Business Requirements Market Survey Analysis, July 2013.

• Global CSP Billing Part 2: Global CSP End-to-End Billing Market. Global CSP Billing Part 2 examines the business strategies for billing; what is contained within the overall CSP billing marketplace; and identifies more than suppliers that address various aspects of the end-to-end billing supplier market. It is published as two documents:
o Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies describes the changes in today’s CSP marketplace that require a keener focus on the customer experience. The report places the significance of billing systems upgrades in a broader picture, to reflect on the needs of not just the CSP billing marketplace but accommodation of the requirements from changing business models that engage with other industries. It was published as OSSCS 14-07, Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies, August 2013.
o Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast and Supplier Identification offers a five-year market forecast of the overall billing market, identifies the overall billing industry leaders, and highlights billing solution leaders by revenue within the following regions: North America (NA); Mexico, Central America, Caribbean, and South America (LATAM); Europe, Middle East and Africa (EMEA); and Asia-Pacific (APAC). It was published as OSSCS 14-08, Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast, and Supplier Identification, August, 2013.

• Global CSP Billing Part 3: Billing Mediation. Global CSP Billing Part 3 examines the billing mediation sector—the first of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It is published as two documents:
o Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends analyzes the key business drivers that are shaping the global billing mediation market, and looks at the trends within that market. This report is published as OSSCS 14-12, Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends, November 2013.
o This Report – Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment delivers an assessment and market profiles for more than suppliers, provides a market share analysis based on recent financial information, and establishes a five-year forecast for the billing mediation market. Key insights include:
- Five-Year Billing Mediation Forecast – Billing mediation is the fastest growing segment of the global CSP billing market, due to a number of converging factors facing the industry. Using a base year of 2012, the five-year compound annual growth rate (CAGR) through 2017, is expected to exceed percent.
- Market Leaders – The top seven suppliers of billing mediation solutions control percent of the market. The top six suppliers remain the same since our 2011 forecast, with Huawei at the top; but all leading suppliers have seen gains in revenue, and most have seen changes in market share.
- Profiles of Suppliers – Stratecast includes profiles of all identified suppliers. The profiles of the market leaders include additional Stratecast insight and analysis.

• Global CSP Billing Part 4: Rating & Charging and Other Core Billing. Global CSP Billing Part 4 examines the rating & charging and other core billing sector—the second of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It will be published as two reports:
o Global CSP Billing 2013 Edition Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends examines the business drivers and market trends unfolding in the global rating & charging and other core billing functions (payments, accounts receivable, and collections) marketplace. This report is scheduled for publication in early 2014.
o Global CSP Billing 2013 Edition Part 4b: Rating & Charging and Other Core Billing Market Share Analysis, Forecast, and Global Supplier Assessment includes a market share analysis, five-year market forecast, and assessment profiles for the more than suppliers Stratecast identified as offering solutions within this billing sector. The analysis includes a breakout of market share and forecast information for rating & charging and for other core billing, in addition to the combined sector totals. This report is scheduled for publication in early 2014.

• Global CSP Billing Part 5: Policy Management (Rules Function). Global CSP Billing Part 5 examines the policy management domain—in particular, the policy rules function tied to or integrated with real-time rating & charging—the third of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It will be published as two reports:
o Global CSP Billing 2013 Edition Part 5a: Policy Management (Rules Function) Global Business Drivers and Market Trends details the market trends and business drivers that shape the policy-enabled, real-time convergent billing marketplace. This report is scheduled for publication in early 2014.
o Global CSP Billing 2013 Edition Part 5b: Policy Management (Rules Function) Market Share Analysis, Forecast, and Global Supplier Assessment includes a market share analysis, a five-year market forecast, and assessment profiles for the approximately suppliers Stratecast identified as offering solutions within this sector. This report is scheduled for publication in early 2014.

Table Of Contents

Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment
Table of Contents

Executive Summary 6
Introduction 10
Stratecast Billing Mediation Global Market Forecast 11
Revenue Forecast Research Methodology 11
Billing Mediation Five-Year Market Forecast and Insight Analysis 12
Billing Mediation Five-Year Market Forecast Comparatives 14
Stratecast Billing Mediation Market Share Analysis 14
Market Share Analysis Methodology 14
Billing Mediation Market Share Analysis 15
Billing Mediation Market Share Analysis Comparatives 16
Global CSP Billing Mediation Supplier Analysis 17
Mergers and Acquisitions within the Global CSP Billing Mediation Space 17
Global Demographics - Suppliers Covered in this Report 18
Profiles of Leading Billing Mediation Suppliers by Market Share (in alphabetical order) 19
Amdocs. 19
CSG International 20
DigitalRoute 23
Ericsson 25
Hewlett-Packard 27
Huawei 28
NetCracker 30
Profiles of the Next Tier of Mediation Suppliers by Market Share (in alphabetical order)32
Alcatel-Lucent 32
AsiaInfo-Linkage 33
Comptel 34
Comverse 35
Openet 36
Oracle + Tekelec 37
Orga Systems 38
Redknee + NSN 39
Ventraq 40
ZTEsoft 41
Profiles of Other Billing Mediation Suppliers by Market Share (in alphabetical order) 43
Advantage 360 43
Aradial Technologies 43
Aricent Group 43
Billing Components 44
CBOSS 44
Cerillion 44
CHR Solutions. 45
Comarch 45
Cycle30 45
Elitecore Technologies 46
Ensim 46
Enterest 47
Equinox Information Systems 47
Eskadenia 47
globetom 48
Infonova 48
Intracom Telecom 48
Magnaquest Technologies 49
MCL Systems 49
Mer Telemanagement Solutions 49
MIND CTI 50
Mobilis Networks 50
Nexus Telecom 50
nTels 51
RidgeviewTel 51
SAP 51
SI-TECH 52
SK CandC 52
SunTec 52
Suntech 53
Tecnotree 53
TeleSphere 53
UshaComm 54
Utilibill 54
The Last Word 55



List of Figures

Figure 1: Five-Year Billing Mediation Market Forecast 2013-2017 12
Figure 2: Billing Mediation Market Share Analysis by 2012 Revenue 15
Figure 3: Amdocs Convergent Mediation 19
Figure 4: CSG International Total Service Mediation Intermediate 22
Figure 5: DigitalRoute MediationZone 23
Figure 6: Ericsson Multi Mediation 26
Figure 7: HP Enhanced Internet Usage Manager (in a Charging Environment) 28
Figure 8: Huawei Mediation Architecture 30
Figure 9: NetCracker Active Mediation 31
Figure 10: Alcatel-Lucent 8615 Instant Enhanced Charging Collection Function 32
Figure 11: AsiaInfo-Linkage Veris Product Suite 33
Figure 12: Comptel's Mission: Automating Customer Interactions 34
Figure 13: Comverse ONE Extended With Policy Management and Enforcement 35
Figure 14: Openet Convergent Mediation 36
Figure 15: Oracle Communications Online Mediation Controller and Unified Charging 37
Figure 16: Orga Systems' Next Generation Control Point 38
Figure 17: Redknee charge@once mediate 40
Figure 18: Ventraq Dynamic Mediation Built Upon EventDynamics 41
Figure 19: ZTEsoft ZSmart BSS Suite Functional Components 42

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