Hong Kong - Telecoms, Mobile, Broadband and Forecasts

  • September 2014
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 111 pages

3G/4G and FttX continue to fuel the demand for data in Hong Kong
Hong Kong, a Special Administrative Region (SAR) of China, has built one of the most sophisticated and dynamic telecommunications markets in the world. Hong Kong’s regulator, the Office of the Communications Authority (OFCA), has played a major role in developing the telecom sector. The country has put in place substantial infrastructure which supports one of the world’s highest population penetration of mobile and fixed telephone services at around 240% and 47% respectively. In addition to Hong Kong’s strong technology edge, its close geographical proximity to mainland China makes it a key gateway for all foreign telecom companies and equipment vendors. Hong Kong is also a key regional telecommunications hub and is the landing point for a number of strategically important submarine cables.

Hong Kong supports access to broadband connectivity for more than 80% of all households. The number of broadband subscribers represents about 75% of the total internet subscriber base. The extensive FttX, DSL and cable coverage coupled with a large optical fibre footprint has driven the market for triple play services and IPTV.
The mobile market continues to evolve as all operators have now launched LTE services. The strong up-take in 4G has seen an encouraging lift in ARPU due to operators changing their approach to pricing plans, which has inevitably mitigated accelerated declines in SMS traffic volumes.

Key Highlights:

Fixed line subscriptions decline, impacted among other things by increased VoIP usage;
Fixed broadband growth slows as household penetration passes 80%;
Fibre-based services account for 80% of all broadband subscriptions making Hong Kong a world leader in connection speeds and competitive pricing;
3G/4Gsubscriptions consist of close to 70% of the total mobile base;
Data contributions to mobile revenue exceed 50%;
The average 2.5G/3G/4G subscriber used around 1,000Mbytes per month in 2013;
CSL launched the first commercial VoLTE service in Hong Kong at end-2013;
PCCW/HKT completed the acquisition of rival mobile operator CSL in May 2014.

Data in this report is the latest available at the time of preparation and may not be for the current year

Table Of Contents

1. Key Statistics
1.1 Country overview
1.1.1 Background
1.1.2 Hong Kong's economy
2. Telecommunications Market
2.1 Overview of Hong Kong's telecom market
2.2 Competition in the market
2.2.1 PCCW/HKT's acquisition of CSL
2.3 Market pricing
2.3.1 2008
2.3.2 2011
2.4 Focus on innovation in a mature market
3. Regulatory Environment
3.1 Overview
3.2 OFCA (Office of the Communications Authority)
3.2.1 OFTA (Office of the Telecommunications Authority)
3.3 Regulatory developments 2000-2013
4. Fixed Network Market
4.1 Fixed-line and mobile phones
4.2 Fixed telecommunications services background
4.2.1 Fixed-line statistics by business and residential subscribers
4.2.2 IP telephony statistics by business and residential subscribers
5. Major Operators
5.1 Pacific Century CyberWorks (PCCW) / HKT
5.1.1 Company overview
5.1.2 Company background
5.1.3 Financial statistics
5.1.4 Operations statistics
5.2 City Telecom (HK) Ltd (HKBN)
5.2.1 Company overview
5.2.2 Company background
5.3 Hutchison Telecom Hong Kong Holdings (HTHKH)
5.3.1 Company overview
5.3.2 Company background
5.3.3 Financial statistics
5.3.4 Operational statistics
5.4 Wharf TandT Hong Kong (i-Cable)
5.4.1 Company overview
5.4.2 Company background
5.4.3 Financial statistics
5.4.4 Operational statistics
5.5 CSL
5.5.1 Company overview
5.5.2 Company background
5.5.3 Operational statistics
5.6 China Mobile Hong Kong (Peoples)
5.7 SmarTone-Vodafone
5.7.1 Company overview
5.7.2 Company background
5.7.3 Financial statistics
5.7.4 Operational statistics
6. Telecommunications Infrastructure
6.1 Submarine cable networks
7. Internet Market
7.1 Overview
7.2 Internet statistics
7.3 Internet traffic volume
7.4 Domain names
7.5 Internet contribution to GDP
8. Broadband Market
8.1 Background
8.2 Overview
8.3 Broadband statistics
8.4 Broadband performance pledges
8.5 Digital 21 IT Strategy
8.6 Broadband Survey results
8.6.1 Saïd Business School
8.6.2 Akamai Technologies
8.7 FttB/FttH building registration scheme
8.8 Broadband technologies
8.8.1 Overview
8.8.2 Cable modems
8.8.3 Digital subscriber line (DSL)
8.8.4 Fibre to the home (FttH)
8.8.5 Wireless access
8.9 Major broadband operators
8.9.1 i-Cable Communications (Hong Kong Cable Television Ltd)
8.9.2 Hong Kong Broadband Network Services (City Telecom CTInets)
8.9.3 PCCW
8.9.4 SmarTone Broadband Services
8.10 Broadband television in Hong Kong
8.10.1 Internet protocol TV (IPTV)
8.10.2 Cable television (CATV)
9. Digital Media / Digital Economy
9.1 Television broadcasting
9.1.1 Overview
9.1.2 Transmission modes
9.1.3 Pay TV
9.1.4 Free-to-air (FTA) television
10. Mobile Communications
10.1 Overview
10.2 Market status 2013
10.3 Mobile statistics
10.3.1 Mobile subscribers 1984-2012
10.3.2 Mobile prepaid cards 1997-2013
10.3.3 Mobile subscribers by operator
10.4 Regulatory issues
10.4.1 Mobile number portability (MNP)
10.4.2 Spectrum licensing
10.5 Mobile technologies
10.5.1 Analogue
10.5.2 Telepoint CT-2
10.5.3 GSM/2G
10.5.4 Personal communications services (PCS)/2G
10.5.5 High-speed circuit-switched data (HSCSD)
10.5.6 General packet radio service (GPRS)
10.5.7 Enhanced data for GSM evolution (EDGE)
10.5.8 High-speed downlink packet access (HSDPA)
10.5.9 CDMA
10.5.10 CDMA2000
10.5.11 Third Generation (3G) mobile
10.5.12 LTE (Long-term evolution)/4G
10.5.13 Voice over LTE (VoLTE)
10.6 Mobile virtual network operators (MVNO)
10.7 Mobile services
10.7.1 Short message service (SMS)
10.7.2 Mobile data usage
10.8 Mobile content
10.8.1 Background
10.8.2 Mobile phone versus smartphone usage
10.8.3 Smartphones and tablets
10.8.4 Mobile TV
10.8.5 Mobile music
10.8.6 Stock trading
10.9 Major mobile operators
11. Forecasts
11.1 Forecast fixed line subscribers 2014; 2018
11.2 Forecast broadband subscribers: - 2014; 2018
11.3 Forecast total mobile and 3G subscribers 2014; 2018
Table 1 Country statistics Hong Kong 2013
Table 2 Telecommunications revenue and investment 2012 (e)
Table 3 Telephone network statistics April 2014
Table 4 Internet statistics 2013
Table 5 Broadband statistics March 2014
Table 6 Mobile statistics April 2014
Table 7 National telecommunications authorities
Table 8 Hong Kong's real GDP growth rate 2008 - 2015
Table 9 Hong Kong telecom service revenue and capex 1994 2012
Table 10 Number of telecoms operators by category March 2013
Table 11 Fixed line versus mobile subscriptions and penetration rates 1998 - 2014
Table 12 Fixed-line telephony subscribers 2000 2014
Table 13 External fixed-line telephone traffic volume in minutes 1997 2012
Table 14 IP telephony subscribers 2007 - 2014
Table 15 PCCW consolidated revenue, EBITDA and profit US$ 2001 - 2013
Table 16 PCCW core revenue US$ 2006 2013
Table 17 PCCW TSS revenue US$ 2008 2013
Table 18 PCCW exchange lines in service 2003 2014
Table 19 PCCW fibre broadband subscribers 2003 2014
Table 20 PCCW 2G and 3G subscribers 2005 - 2012
Table 21 PCCW prepaid and postpaid subscribers 2005 - 2014
Table 22 PCCW 3G and blended ARPU 2007 2014
Table 23 City Telecom revenue and profit 2001 2011
Table 24 Hong Kong Broadband residential broadband subscribers 2010 2013
Table 25 HTHKH revenue and profit 2006 2013
Table 26 HTHKH mobile service revenue for data, voice, roaming 2010 2013
Table 27 Hutchison mobile subscribers and annual change 1998 2014
Table 28 Hutchison 3G mobile subscribers and annual change 2004 - 2008
Table 29 HTHKH mobile subscribers 2G and 3G postpaid and total - 2008 - 2014
Table 30 Hutchison postpaid ARPU 2010 2014
Table 31 i-Cable revenue and profit 2005 2013
Table 32 Wharf TandT fixed-line, i-Cable broadband and pay TV subscribers 2001 - 2013
Table 33 Hong Kong CSL subscribers and annual change 1998 - 2005
Table 34 New World Mobility subscribers and annual change 1998 - 2005
Table 35 CSL New World subscribers and annual change 2006 - 2013
Table 36 Peoples (China Mobile Hong Kong) subscribers and annual change 1998 - 2013
Table 37 SmarTone revenue and profit 2002 - 2014
Table 38 SmarTone - ARPU and data contribution 2002 - 2014
Table 39 SmarTone subscribers and annual change 1998 - 2014
Table 40 SmarTone - 3G subscribers 2004 2012
Table 41 External telecommunications facilities capacity of Hong Kong 2000 - 2013
Table 42 Historical - Internet users and subscribers 1996 - 2004
Table 43 Internet users and penetration 2005 - 2013
Table 44 Internet subscribers and penetration 2005 - 2013
Table 45 Narrowband internet access subscribers 2000 - 2014
Table 46 Internet traffic volume (PSTN and broadband) 1997 2013
Table 47 Use of international private leased circuits (IPLCs) 2002 - 2013
Table 48 Registered domain names 2004 2013
Table 49 Broadband internet access subscribers 2000 - 2014
Table 50 Prepaid and leased line internet access subscribers 2000 2014
Table 51 Broadband subscribers and households February 2014
Table 52 Broadband internet traffic volume 2000 2013
Table 53 Broadband performance pledges Q4 2012
Table 54 Digital 21 Strategy key indicators April 2013
Table 55 Broadband ranking evolution top 10 countries 2008 - 2010
Table 56 Broadband subscribers by operator 2007 - 2012
Table 57 Cable modem internet subscribers 2000 - 2014
Table 58 DSL subscribers 1999 - 2014
Table 59 FttX subscribers 2001 - 2014
Table 60 i-Cable broadband and VoIP subscribers and penetration 2000 - 2012
Table 61 i-Cable cable TV subscribers, penetration and ARPU 1995 2012
Table 62 HKBN triple play subscribers, ARPU and IDD traffic volume 2003 2012
Table 63 PCCW broadband subscribers 2000 - 2012
Table 64 PCCW NOW TV subscribers and ARPU 2003 - 2012
Table 65 IPTV subscribers 2003 - 2012
Table 66 Cable television subscribers 2000 - 2013
Table 67 Broadcasting service statistics October 2013
Table 68 TV household penetration by licence type December 2013
Table 69 TV channels provided by all TV licensees in Hong Kong 2000 - 2012
Table 70 Hong Kong households' TV coverage by transmission modes December 2009
Table 71 Digital terrestrial television population coverage 2007 - 2011
Table 72 Pay TV subscribers 2000 - 2010
Table 73 Historical - Mobile subscribers, annual change and penetration 1984 2005
Table 74 Mobile subscribers, annual change and penetration 2006 - 2014
Table 75 Prepaid and activated SIM cards 1997 2014
Table 76 Mobile operators, technology, subscribers and annual change March 2009
Table 77 Selected mobile operator subscribers and market share December 2012
Table 78 Operator market share by subscribers 2003 2011
Table 79 Total mobile numbers ported 1999 2013
Table 80 Analogue subscribers and annual change 1984 - 1997
Table 81 GSM 2G subscribers and annual change 1993 2013
Table 82 PCS subscribers and annual change 1997 2008
Table 83 2.5G subscribers 2002 2014
Table 84 3G/4G mobile subscribers 2005 2014
Table 85 MVNO subscribers 2005 2014
Table 86 SMS messages sent and received 2002 2012
Table 87 SMS statistics for Christmas Day and New Years Day 2005 - 2014
Table 88 SMS statistics for Valentine's Day and Chinese New Year Day 2006 2014
Table 89 Mobile data usage 2002 2014
Table 90 Major mobile operators - subscribers and market share December 2013
Table 91 Forecast fixed-line subscribers and penetration - higher band 2014; 2018
Table 92 Forecast fixed-line subscribers and penetration - lower band 2014; 2018
Table 93 Forecast broadband subscribers and penetration - higher band: - 2014; 2018
Table 94 Forecast broadband subscribers and penetration - lower band: - 2014; 2018
Table 95 Forecast mobile subscribers and penetration higher band forecast 2014; 2018
Table 96 Forecast mobile subscribers and penetration lower band forecast 2014; 2018
Chart 1 Hong Kong service revenue and capex 1995 - 2012
Chart 2 Hong Kong fixed-line and mobile subscribers 1995 - 2014
Chart 3 Hong Kong fixed-line telephony subscribers 2000 - 2014
Chart 4 Hong Kong IP telephony subscribers 2007 - 2014
Chart 5 PCCW consolidated revenue 2001 - 2012
Chart 6 - PCCW exchange lines in service - 2003 - 2014
Chart 7 Hong Kong internet users and subscribers 2005 - 2013
Chart 8 Hong Kong international broadband traffic volume 2002 - 2013
Chart 9 Hong Kong broadband internet subscribers and population penetration 2000 - 2014
Chart 10 Hong Kong internet subscribers by type 2000 - 2012
Chart 11 Hong Kong broadband internet subscribers by access type 2000 - 2014
Chart 12 Hong Kong cable modem internet subscribers 2000 - 2014
Chart 13 Hong Kong DSL internet subscribers 2000 - 2014
Chart 14 Hong Kong cable FttX subscribers 2007 - 2014
Chart 15 Hong Kong mobile subscriber and penetration 2006 - 2014
Chart 16 Hong Kong 3G/4G mobile subscribers 2005 - 2014
Chart 17 - Major mobile operators and market share - December 2013
Exhibit 1 Map of Hong Kong
Exhibit 2 Licensees and issue dates April 2013
Exhibit 3 Major operators by service type - 2011
Exhibit 4 The original' PCCW deal
Exhibit 5 HTHKH frequency allocations 2012
Exhibit 6 Major submarine cables with landing points in Hong Kong 2013
Exhibit 7 TV broadcasting licensees March 2013
Exhibit 8 Transmission modes employed by TV licensees
Exhibit 9 Mobile virtual network operator licensees April 2013
Exhibit 10 Top 10 activities on mobile phones versus smartphones 2010

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