Table of Contents
The report contains an estimate of consumers’ expenses in respect of bill payments divided into particular types. Both the relative share of particular payment methods use and the total value of transactions effected using a given method were presented in relation to the whole market. The following methods were considered: cash payments at the billers cash desk, cash payments at the post office and bill payment service agencies, bank transfers (including online ones), standing orders, direct debit, bill payments at shops and others. An analysis of the choice of payment method depending on the bill amount was conducted for major types of expenses.
The access to banking and products, as well as the usage of ICT by Polish consumers were presented. The influence of numerous demographic and social characteristics of the respondents was taken into account.
This is the fifth part of the study "The Polish retail payment market".
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