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The Swisscom: SME services operator profile

  • December 2013
  • -
  • Analysys Mason
  • -
  • 9 pages

Summary

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Swisscom is the incumbent fixed and mobile operator in Switzerland, providing a range of fixed broadband, voice and mobile services, as well as a number of value-added services including business accounting applications. This profile examines Swisscom's role as a provider of & communications and IT services to Swiss enterprises.

Company summary

- Swisscom is the incumbent fixed and mobile operator in Switzerland. It was spun out of Postal Telegraph and Telephone (PTT) in 1988, and listed in 1998. The Swiss Confederation owns xx% of Swisscom’s shares.
- Swisscom offers small and medium-sized enterprises (SMEs) and large enterprises a range of services including:
- mobile voice and data
- fixed voice
- fixed broadband
- cloud and IT services.
- Swisscom positions itself as a full service communications and IT services provider to Swiss enterprises, and has expanded into the IT services space with a series of acquisitions.
- Among the value-added services that Swisscom offers, is a portfolio of services aimed at simplifying business operations such as the Conextrade trading platform (see slide 7), which provides e-invoicing and e-procurement services.
- Swisscom also offers services such as Duo Bill, which enable customers to separate out business and personal use of mobile devices.

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